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More Articles:1. Think it Over By George Ebert You can’t solve a problem with the same thinking that created it. Albert Einstein Every decision is a deliberate act. It’s the result of a well rehearsed pattern. Using this pattern, we often gather data, analyze it and draw conclusions without much conscious effort. We do it because it works. And it works because our life experience has refined the technique that brings us the best results -- most of the time. These patterns of decision making are usually helpful. After all, if we had to… 2. Auditing Improves Effective Planning By Chris Anderson Speak of operations assessment, and we’ll hear its significant value. Speak of an audit, and we’ll run for the nearest emergency exit. There’s no difference between the two, yet that word audit chills us. But is an audit really designed to help us or hurt us?Improve Performance with AuditingProblems most often arise from poor planning. Sometimes we’re uncertain if we’re tackling the correct issues and dealing with them the right way. However, we can improve our assumptions about processes and … 3. Challenge of ERP Implementation: Q and A with Rick Maurer By Rick Maurer Question: ERPs seem like a good idea, so why is return on investment so low?Answer: Resistance often kills many of these new systems. Even though the promise of what an ERP can do is high, the planners often fail to look at how the users are likely to view this “improvement.” ERPs take away the old tried-and-true ways of working. Even though some of these cobbled together systems aren’t all that good, people understand them. When they are asked to give up what they know and what they can rely… 4. People Literacy People literacy is knowing how to read and understand the behavioral style differences of others. Every Manager has experienced the frustration of not understanding why one management approach that works beautifully with one employee is ineffective with another. That’s because what we think would be motivating isn’t always motivating to someone else.The same principle applies to client and co-worker relationships. We “click” or connect with some individuals and understand each other. But we also… |
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