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1. Basic Management Skills - Relationships By Christopher J Thomas
Recent studies have shown that industrial supervisors are working at less than 60 % of their potential. Basic management skills training is guaranteed to change all this and at such little cost.Building and maintaining relationships The building, protecting and repairing of relationships is at the center of all our lives. Family life is the best possible example of relationships at work. You spend almost as much time in work as you do with your family so it is not surprising that relationship…

2. Spotlight on Productivity: How to Overcome E-Mail Overload By Dawn Bjork Buzbee
Do you ever feel overwhelmed by e-mail? Have you ever spent more of your day wading through your e-mail than managing your work? Are you looking for ways to spend less time creating, managing and answering messages? Discover how to overcome e-mail overload and be more productive by writing more effective e-mail messages and reducing the volume of e-mail.Write Effective E-Mail MessagesStart improving your e-mail effectiveness by creating and formatting easy to follow content, and by using pre-w…

3. Tales From the Corporate Frontlines: Diversity in the Workplace: Ethnic Considerations By Josh Greenberg
This article relates to the Diversity in the Workplace Competency, commonly evaluated in employee satisfaction surveys. This competency explores whether your organization provides understanding and supports interaction among diverse population groups while respecting individuals' personal values and ideas. Research shows that by fostering a climate where equity and mutual respect are intrinsic, an organization can create a success-oriented, cooperative and caring work environment that draws in…

4. Reviewing Your Performance
So you've made it through your first year. When you quit your job, you probably thought you'd escaped performance reviews for good, but I've got some bad news for you. It's actually a really good idea to review your performance at your own company, to take a look back and see what you did wrong and what you did right. Did You Make a Profit or a Loss? The first, and most important, question to answer is this: what does your balance sheet look like? You need to honestly add up all the numbers -- d…