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More Articles:1. ISO 9001 the Process Approach to Quality Assurance By John Oakland What is the Process Approach to Quality?The ISO 9001 2000 standard is designed to manage and improve organizations processes. There is a great deal of misunderstanding and misinterpretation of the meaning of the process approach to Quality.If you have at all been involved with quality assurance I am sure that you will at least heard of the "process approach" to Quality Assurance even if you are not fully aware of its meaning. The process approach to Quality Assurance is based on the idea that … 2. When Are You Coming Home? Five Practical Tips to Realizing Work / Life Balance By Lonnie Pacelli So let's talk about over-used terms for a minute.If you've been in the business world since the mid 1990s you've likely heard your management espouse the desire for employees to achieve greater work/life balance. Many U.S. companies have adopted programs to help employees strike a better life balance by providing health club benefits, entertainment discount programs, and additional time off for events such as the birth of a child. Despite all this, Americans are of the most overworked and fl… 3. Recruitment - Getting it Right More Often The Accounts Clerk had resigned and the Administration Manager leapt into action and placed an advertisement in the local paper for a replacement. Two weeks of frenzied résumé reading and interviews followed and a suitable replacement was found. The Administration Manager was feeling very pleased with himself until the General Manager decided she was not getting the information she required and said they really needed an accountant. She was very surprised they had recruited another bookkeeper l… 4. Creativity and Innovation Management in Conservative, Staid Organisations By Kal Bishop Conservative and staid organisations generally have a harder time implementing creativity and innovation into their day-to-day work processes and people. Leaders may want to capture the benefits of creativity and innovation, yet there may be relevant and almost contradictory issues that they have to deal with, including:a) It may be that a conservative culture is desirable (may result in a greater fit with the client base, for example).b) Culture change is time consuming and needs constant mon… |
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