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More Articles:1. Turning a Negative Employee Into a Positive Asset By Teresa Miller Several years ago, I took over the supervision of a section in a Public Agency. I was a newbie in management, enthusiastic, and excited about the opportunity that lay before me. I was informed by my manager that I had a problem employee on my team. He described her as unpleasant, resistant, not a team player and told me that I would have my hands full managing her. He stated that she had been forced upon him by another department and now we had to deal with her. I listened and filed his comme… 2. Teamwork Training: Learning to Build a Successful Team By Chris Stowell Teamwork is a process that can be experienced outdoors and well as in the workplace. A lesson learned in one environment can be applied equally well in another. Teamwork: We Have Met the Enemy and They Are Us, a book by Dr. Steven Stowell and Matt Starcevich, describes actual teams that have participated in a variety of outdoor teamwork training programs. These programs have been as long as five days and as short as one. Each account has been chosen as illustrative of one of the phases al… 3. Provisioning/User Management System Upgrades: Part I -- Ten Reasons Why Not To Do An Upgrade By Hallett German Tommy Sherman daily monitors a helpdesk-provisioning queue for a large company. The current provisioning/user management system was written with homegrown software. It has not had a major update for several years. Each day, he is getting more and more frustrated. No matter how hard he tries, he cannot keep up with the increasing workload. New employees are screaming for their system ids and have no way of checking their id creation status. Existing employees are demanding timely updates to th… 4. Joint Accountability: Another Key for Your Effectiveness By Roger Schwarz I once was part of a group of management professors who often taught in executive development seminars. Other non-management professors in the school ran these. Occasionally these non-management professors would approach someone else in the management group to express their concerns about our teaching - they wouldn't approach the person who had taught for them.For example, if I had taught the session, the professor - let's call him Larry - would approach my colleague Dick and tell him that he … |
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