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176. Outsource Medical Billing services- Should a Physician Outsource Medical Billing Services
     Should a physician outsource medical billing services? This is a very difficult decision for any physician and partially boils down to this or her own personal ideology and comfort level. Hospital-based physicians will almost always be better off outsourcing because of the office related expenses that they would not otherwise incur. As the owner of medical billing service you may think I'm naturally biased towards outsourcing. I can assure you that this is not the case. Physicians who are over…



177. Budgets! By Mike Shannon
     Budgets! There I've said it. For some the most hated and feared word in business. But it doesn't have to be that way. As a matter of fact, a well thought out and constructed budget can be the small business owners best friend. After all, a budget is just a laid out plan to produce profits and profits is what we are all after.Instead of feeling overwhelmed by looking at a 13 column budget spreadsheet with rows and rows of expenses, just break it down into it's simplest terms:Revenue - Expenses …



178. Goodwill is an Intangible Asset By Shah N. Khan
     'Goodwill' is regarded as an intangible asset in a business. Goodwill carries a value over and above the tangible assets of a business, and representing all benefits derived from the distinctive location, trade and brand names, credit rating, reputation, cusotmers and patronage of the business. When a business is sold, a charge is usually applied for the goodwill as one of the assets.Goodwill develops by virtue of quality of products or service found beneficial by the customers, clients, users…



179. Work Life Balance - Getting It Right!
     I have previously covered the importance of business strategy, and achieving work life balance is an important factor in developing an ability to think and plan strategically.In recent years working practices and hours have become more flexible and it has become normal practice for employers to grant maternity and paternity leave. This has enabled many workers find a better balance between their work and personal lives.However, owner managers face a more taxing situation. Many think they have n…



180. Pitching to Employees
     The senior flight attendant on the WestJet flight was starting the routine safety talk: the bit about flotation vests and emergency exits that we ignore at the beginning of every flight.“If we could have your attention, please, we would appreciate it - in fact we’d be downright shocked,” she said. The passengers and the rest of the crew laughed along with her and then, having captured our attention, she went on with her instructions.That event, on my second flight with the airline, may have been…



181. Improving Your Inter-Company Communications At No Cost By Martin Bailey
     It's all very well having a flashy (and expensive) advertising campaign, backed up by a wealth of positive PR, but if your staff are not all pulling in the same direction this could be the biggest leak in your plan.Want a more in-depth guide to internal and customer communications, plus a CD-ROM with software with advice, additional content and links to helpful sites?Buy 'Marketing your Business' todayFirstly, everyone need to be able to get accurate information, so ensure that you have a good…



182. Oasis in a Cash Flow Desert - Four Resources That Increase Small Business Capital Streams By Mark Uptain
     For small business owners, an enthusiastic vision for smooth, steady growth can become nothing more than a mirage once company cash flow problems begin to heat up. Most will struggle with the timing of payment from clients or customers at some point, all while attempting to pay their own bills in a timely fashion. With all of the best laid plans for rapid flowing cash streams evaporating down to just a gurgle in the ditch, the potential risk of joining the ninety-percent of businesses that fai…



183. Difficult Staff - It Pays To Get To Know Them Better By Alan Fairweather
     It's very easy for a business owner or manager to fall into the trap of condemning one of their team as a no-hoper or a problem child.It may turn out that this person shouldn't be on your team however as Abraham Lincoln once said about someone he had a problem with - "I don't think I like that man, I must get to know him better."Of course, we're not just talking about difficult members of your team; we're talking about all of them and how important it is to understand them as individuals. It…



184. Writing and Revising Your Life Story By David Krueger MD
     Change is not simple. Why do we repeat behavior that doesn't work? Those actions that lead to stifling debt, disappointing careers, or stuck relationships? Then do it harder, yet expect a different result? Why is it not obvious that trying to exit an old story by simply writing a “better ending” only recreates the same story, and ensures that we remain in it? That a thousand better endings to an old story don’t create a new story? That the past cannot be changed and is a settled matter? …



185. Training Adults, Not Teaching Children By Andrew E. Schwartz
     Adults are vulnerable to personal and professional embarrassment from poor performance in the training program. Poor performance in the classroom may become the basis for personnel decisions by supervisors or the source of ridicule by peers. Economic benefits or promotion may be associated with the training program, creating a feeling of pressure to succeed. The way you handle these fears will largely determine the effectiveness and usefulness of your training program. To fail to recognize tha…



186. Scheduling for Results By Pat Wiklund
     It's typical to overestimate what you can accomplish in a day, and then underestimate what you can accomplish in a year. Effective scheduling demands knowing how long a task takes. But, it's impossible to be precise if you've never done it before. So start with a guesstimate. And then, keep track of how long the work takes so you can plan more effectively in the future.Revise your schedule as you become more accurate in estimating time.Highlight the dependent projects on your to-do list…



187. Use Every Weapon You Have By Robert A. Kelly
     One of the strongest weapons available allows business, non-profit and association managers to begin changing the behaviors of their key external audiences in ways that lead directly to achieving their primary operating objectives.The name of that weapon? The fundamental premise of public relations: People act on their own perception of the facts before them, which leads to predictable behaviors about which something can be done. When we create, change or reinforce that opinion by reaching, pe…



188. Are You Prepared for a Disaster? By Kathy McHenry
     Yesterday I look at my calendar and saw that my newsletter was on my calendar for today. I wondered what I would write about. By the end of the day, I had my topic. Back-up and Recovery System.Are you prepared for a disaster? Around 2pm yesterday I looked up from my computer and saw a reflection of smoke. I knew right away someone’s home was on fire. Thinking it was one of the homes behind me I stepped out my patio door. It was the house right beside mine that had caught fire. I immedi…



189. Best Workplaces By Kal Bishop
     The Best Workplaces report (Financial Times, April 28, 2005) notes many factors in common with Managing Creativity and Innovation.Material reward is not the sole factor in determining satisfaction. Microsoft UK offers acupuncture and deep tissue massages. OC&C Strategy consultants offer skiing trips and Computer Future Solutions have BMWs and Porsches as company cars. Yet people rarely mentioned these perks when they rated their company.This is because satisfaction is also related to i) the ga…



190. 5 Questions Great Managers Ask (and They Aren't Hard!) By Martin Haworth
     However hard we try, we seem to make life more difficult for ourselves; more challenging; more complex. Yet it needn't be so. try out these five questions with a regularity; a discipline and you will reap rewards. You will certainly reap rewards. What do my customers want? Getting inside the head of your customers is a recipe for success. Taking the role on of one of your customers or clients and seeing from their perspective helps structure a sound and growing business. Better still, ask …



191. People - You Can't Make Them What They're Not By Alan Fairweather
     Many business people and managers are spending too much time trying to change the underperforming people who work for them. They seem to believe that if they train people - tell them what to do or even threaten them with the sack - then the performance level will go up.The successful manager concentrates on developing the strengths of his team members - not trying to correct their weaknesses. Sometimes you have to manage around a weakness, but you can't make people what they're not.Some years …



192. Communication: Management's Responsibility By Robert F. Abbott
     I've just watched, again, an episode in the Back to the Floor television series, which aired on the BBC (United Kingdom) and PBS (United States). Once more, communication turned out to be a key issue, as it often does in business stories.If you're not familiar with the series, it features real-life CEOs who leave their comfortable offices (well sort of comfortable, these days) and go work on the front lines of their organizations for a week. Cameras follow the CEOs and record their interaction…



193. How to Make Good Changes Stick! By Donald Bryant
     Making quality improvement changes in the healthcare field are difficult. Making the changes stick is even harder! Consider, if you would, some change at your site that made a vast improvement in quality. Time was saved, patient care improved, and the bottom line improved. Now, look back, is that change still in place? Sadly, after some time has passed, many positive changes disappear. Why? We slip back into old habits. They are hard to shake. What personal habits have you tried to ch…



194. 25 Leadership Maxims
     PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to publish is appreciated but not required: mail to: brent@actionleadership.comWord count: 402Summary: Maxims have an illustrious history in the annuals of leadership. Applying the less-is-more principle of expression, maxims can trigger action, guide behavio…



195. EQ vs. IQ: Why Do Smart People Fail?
     Why do smart people fail? Why people who are emotionally intelligent succeed while those with merely a moderate IQ considerably fail? First we need to understand that emotional intelligence (EQ) is not the opposite of IQ; EQ is actually complementary to IQ resembled in academic intelligence and cognitive skills, and studies actually show that our emotional states affect the way our brain functions as well as its processing speed (Cryer qtd. in Kemper). Studies have even shown that Albert Einste…



196. Tales from the Corporate Frontlines: Providing Career Opportunity By Josh Greenberg
     This article relates to the Career Opportunity competency, commonly evaluated in employee satisfaction surveys. It explores issues such as internal growth opportunities, potential for advancement, career development importance, and the relationship between job performance and career advancement. It examines whether your employees believe they have a chance to grow within the organization. Studies show that lack of career opportunity is one of the top reasons why employees leave an organization…



197. Take Your Good Idea One Step Further
     Whether you're an executive, manager, professional, or entrepreneur, you need to think ahead. When you do it in a formal sense, it's called it planning, when you do it informally it's something like speculating.Whether you're planning or speculating, the exercise represents just the tip of the iceberg. For the plans or scenarios to amount to something, they have to be implemented. In turn, that usually involves other people.Which takes us to the subject of communication: How do you convert those…



198. Building A Stellar Business One Employee At A Time By John Beaton
     Top businesses that continually lead their industry clearly understand a simple fact:People are their most vital assets.Every employee plays a key role in the company. In today's climate, your company cannot afford redundant employees.All businesses are run and operated by people. Each person makes decisions every day based on what that person believes and values. When a person makes better value decisions, it generates better results for the company. A quantum shift begins, one that most othe…



199. Effective Ways to Manage a Meeting By Manik Thapar
     Managing MeetingsIntroduction:Meetings are a crucial element in business: many billions are held world wide every day. Whether you are attending as a participant or a chairperson, you can improve your handling of meetings so that they run more efficiently and effectively. The following section offers practical advice on all aspects of holding meetings, both formal and informal. Essential information is included on planning and preparing an agenda, choosing a venue and arranging seating, keepin…



200. Effective Talent Management By Michael Beitler
     When three leading magazines (Harvard Business Review, Business Week, and Training & Development) all have cover stories about talent management the same month, it is safe to say you are looking at a hot topic.Talent management (the recruiting, training, and retaining of good workers) has had many names over the years, but it is certainly not new. While the topic is not new, how we think about it has evolved over time.As early as the late 19th century, business organizations turned to universi…



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