Management Articles Index



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  1. Steps to Build ISO 9001 Compliant Program By Chris Anderson
    Implementing an ISO 9001 system represents a major effort. However, all of that effort can represent a significant shift for a business - from quantity to quality. And this could make sure your business gets the desired results.Shift Policy and Procedures Focus to PerformanceDeveloping, implementing and maintaining your ISO 9001 program can be crucial to the core issues of a business. The focus is designed to help:• Satisfy customer requirements for compliance• Increase profits with more contr…


  2. IBEREASY: Spanish real estate adapted to suit foreigners� needs
    Ibericity, specialist in real estate services, has launched a third service. IBEREASY ensures real-estate purchases for every foreigner wanting to invest in Spain or live on the Mediterranean coast. The Spanish real-estate market has been growing for some years. According to INSE (National Institute for Statistics in Spain), more than one and a half million foreigners are interested in investing in Spanish real-estate in the next 5 years. The Spanish climate, the moderate prices and the lifesty…


  3. Creativity and Innovation Management – Feasibility By Kal Bishop
    Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development …


  4. Focus On the Prize By Lorraine Cohen
    People talk to me about making personal and professional changes in their life. I hear comments about how hard they think it will be, concerns about their ability to be successful, pressure on themselves to produce results, etc. The anticipation (what you imagine or assume will happen) of the experience can be daunting enough to deter a person from taking the first step! How often does the anticipation match the reality of what happens? If your thoughts and emotions are getting in the way of …


  5. Why Soft Skills? By R G Srinivasan
    The industrial age is over. Organizations still stuck in the industrial age business models are going out of business very fast. Technology is only as good as the people using it. That is the clear message of the new millennium. The knowledge era is supported by tapping into the immense power of the humans to think creatively, find unconventional solutions to add value, improve productivity, and find answers which will make life and work more valuable to the society.The straight jacketed s…


  6. Management: Can Your Business Run Without You? By Abel Cheng
    If you are a business owner or a business owner to be, let's examine this scenario.Like other people, you are so excited when you first started your own business. But after a few months, you come to realize that you work longer hours than what you expected...and you even have to work on weekends!You feel more exhausted than you used to be and you start to have doubts whether you should start your own business in the first place.You are suffering from, what Michael Gerber says, entrepreneur sei…


  7. Personnel Access Poses a Continued Risk By Felix P Nater
    The Security Consultant's Perspective...Implementing Personnel Security Initiatives should be the objective of every security director, human resource director, facility manager and safety manager. Key to the assurance of who gained access to your facilities is the knowledge of having a centralized identification system that allows for verification and retrieval of historical data through collaboration by the team mentioned above. I believe a solid ID Badge System is your first line of defense…


  8. A Real Business Coach By Mike Shannon
    I try to write articles that will be of help to the business owner and I believe this one will, too. It may sound a little self serving at times because, after all, I am a business coach. However, I get many questions and there is some confusion as to what makes a good business coach.Almost every life, fitness and spiritual coach out there who has at least one business person as a client has now attached the "Business Coach" moniker to their list of services. Are they really business coache…


  9. Creativity Management – Quality from Quantity By Kal Bishop
    Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development …


  10. Work Priorities: Where Can You Spend Your Time Most Effectively? By John Robertson
    Understanding where you can spend time most effectively requires concentration in three areas:1. Doing what you enjoy 2. Concentrating on your strengths 3. Understanding Job ExcellenceLet's start with doing what you enjoy. Your quality of life is in many ways dependant on how much (or little) you enjoy your job. While every job has aspects that you may not enjoy as much as others, overall your job satisfaction should be high. The higher your job enjoyment, the more effectively you will be i…


  11. Recruitment - Getting it Right More Often
    The Accounts Clerk had resigned and the Administration Manager leapt into action and placed an advertisement in the local paper for a replacement. Two weeks of frenzied résumé reading and interviews followed and a suitable replacement was found. The Administration Manager was feeling very pleased with himself until the General Manager decided she was not getting the information she required and said they really needed an accountant. She was very surprised they had recruited another bookkeeper l…


  12. CAN FIVE S HELP ME? (A common sense approach to improving quality, productivity, safety and profits.)
    What is Five S? Five S is a component of lean manufacturing that involves organization and cleanliness, and then using standards to maintain what has been accomplished. The term 'Five S' represents the five stages of a Five S program: Sorting (Eliminate broken or unused equipment, tools and supplies.) Systematic Organization (Put everything in its proper place.) Shine (Clean up on a regular schedule.) Standardize (Make the above three steps easy to accomplish.) Sustain (Take steps to maintain wh…


  13. Is this A Good Time To Sell Your Body Shop Business? By Willard Michlin
    Have you ever asked yourself the question? “Is this a good time to sell my business?” That is a question every business owner asks himself, everytime he has a bad day. I once received e-mail from the editor of the Auto Body News, asking me that key question. “What is happening in the market today? Is this a good time to sell? ” My quick answer was “These are very interesting times.”Of course that answer doesn’t tell you anything that you can get your teeth into. So! Let me clarify my answer. …


  14. Christmas Carol Coaching - Help to Get Ahead at Holiday Time! By Martin Haworth
    I've always been fascinated by situations where art imitates real life and right here is a perfect example, which links Christmas and business & personal development.If you want to read about a serious piece of dodgy people management (bordering on potential litigation); a man all adrift with the world and himself; shown how to do it by three visionary experiences (and with a brilliant example of supportive team-building thrown in); and then the ultimate Christmas 'shift'? These are all brilli…


  15. Recruitment - Do You Know What You're Looking For? By Alan Fairweather
    The time will come when you'll need to interview someone to join your business or your existing team. If you work in a large organisation then this could be someone from inside the company. You might even be the owner of a small business and about to start your first employee. Whatever the situation, you're going to have to make a decision about whether this person is suitable for the job or not.I'm aware that in some organisations a middle manager may have a new team member picked for them. T…


  16. Weaknesses of Wishing By Alicia Smith
    When you’re starting a business, you might wish for a lot of things, like having more than enough customers or not having to do marketing. But wishing is weak willed, having no momentum behind it. When you wish for something, you’re not coming from a place of having a strong vision. Instead, wishes tend to be dreamlike, wispy and not grounded. Wishes are future oriented.To run a business, you need to be intentional, focused and highly aware of the present for it is only from the present th…


  17. Keeping and Motivating the Best Employees By David Meyer
    Keeping and Motivating the Best Employees In "You Win With People" we talked about the need to hire the very best people to build your team.  Now that you've done that the question becomes, how do you keep them, and how do you keep them motivated. Much has been written about Employee Retention and about Motivation.  But most of what has been written has been written in terms of the average employee.  In fact, if you are measured at all by your company in this area, it's almost always a measure…


  18. Creativity and Innovation Management – Hierarchies By Kal Bishop
    Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development …


  19. 3 Reasons Why CRM Strategies Fail By Matt Hogansworth
    Customer relationship management (CRM) is one of the most effective tools for improving customer relationships and therefore increasing revenue, customer satisfaction, and customer retention. Unfortunately, some CRM strategies fail. This leaves CRM vendors and their customers baffled, but there a few common reasons why a CRM strategy will fail.1. Too much focus on the CRM vendor and technology. Some companies get too caught up in having the best possible CRM strategy out there. Some companies …


  20. Motivation - It Starts with Acknowledgement By Alan Fairweather
    Acknowledgement is about recognition or attention from another person. It can be physical such as - a pat on the back, a touch or a handshake. It can also be psychological such as - a word of praise, a compliment, even a "hello!" It can even just be time spent with the person.Physical and psychological attentions are absolutely vital to human beings. We all need it and we need it every day. However, it must be said that every human being has a different level of need for acknowledgement.If you…


  21. Assertiveness Techniques Help Control The Urges Of Emotions By M'Hamed Cherif
    During the development of the “Assertiveness Coffee Cards” we, at Cutesolutions, have thoroughly reviewed the literature on neuro-psychology to find out what recent discoveries say on assertiveness. Major strides have been made in unravelling the processes guiding our behaviour, in identifying the causes for a great number of cognitive disabilities and deepening understanding of the human traits. But, the brain is still far from giving away its secrets, though a lot has already been achieved …


  22. The Boss Didn’t Understand Why His Staff Wasn’t Reading His Mind By Laurie Weiss, Ph.D
    Many people believe that everyone sees the world exactly the same way as they do. This is never true and was the source of much turmoil in Dr. Jacob’s office.When the Job Isn’t Getting Done“They never seem to get any work done on time, but they complain that they're being underutilized.”Dr. Jacob, a chiropractor, was talking about his office staff.“I have to do so many things myself that they could do for me, but they don't. They just don't seem care about what I want. I just don't understa…


  23. Assertive Communication - 6 Tips For Effective Use By Lee Hopkins
    What IS assertive communication? Assertive communication is the ability to express positive and negative ideas and feelings in an open, honest and direct way. It recognises our rights whilst still respecting the rights of others. It allows us to take responsibility for ourselves and our actions without judging or blaming other people. And it allows us to constructively confront and find a mutually satisfying solution where conflict exists. So why use assertive communic…


  24. Be Proactive - Covey Habit #1 -part a
    The first Covey Habit is to 'be proactive'.Now when I first heard this I thought this basically meant 'do stuff'. Proactive people to me were people who simply did things rather than sit and watch, they took the initiative. So to me this was going to be an easy one, and being the first I thought it should be.WRONG!Proactivity here is about choice. It's about taking the initiative to stop - think - choose. The biggest hurdle for most of us is realising we have choice. Covey separates what happen…


  25. Many CEOs Struggle With ADD Symptoms By Trish Pratt
    Many CEOs and other business people with Attention Deficit Disorder (ADD or ADHD) often struggle with difficulties around: Focus Organization Follow-through Distractibility Need for high stimulation Low tolerance of frustration Impulsivity Tendency toward addictive behavior Mood swings This list is not totally inclusive. There are many other symptoms that could be added to the list and ADD cannot be officially diagnosed by one specific assessment. Not all individuals with the above symptoms …



  26. Article Index: | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | 34 | 35 | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 | 49 | 50 | 51 | 52 | 53 | 54 | 55 | 56 | 57 | 58 | 59 | 60 | 61 | 62 | 63 | 64 | 65 | 66 | 67 | 68 | 69 | 70 | 71 | 72 | 73 | 74 | 75 | 76 | 77 | 78 | 79| 80 | 81


More Articles:


1. Agendas Make Meetings Productive By Martin Haworth
Having an agenda template that works well for you, week in, week out, creates a consistency which gets your people bought into the process. Delivering an efficiency and effectiveness which makes the most of the valuable time you have together. Key points to note are:-CirculateShare your agenda in good time, well before your meeting (with reading material for preview). This gives time for review, preparation and challenge. RolesIn a meeting there are various roles to be taken on from the star…

2. Management Development - Micromanagement Works!
Ever been told not to micromanage your people? Because it irritates them and is a waste of your time, their time and leads to bad habits? Well it's all true. If you micromanage your people in all that they do, it will drive you and them nuts. But there is a way that micromanaging brings huge benefits to your management performance.Getting into the detail of everything each of your people does, will really damage your relationships with them. Sure, there are times where their hand needs to be he…

3. Technology & Communication By Robert Abbott
A study a couple of years ago found that 63% of executives were making fewer business trips because of technology.Instead of a plane trip, face-to-face meetings and a plane trip back, they used email, videoconferencing, or online meetings, according to the Accountemps study.If you're a manager who's spending less time with a suitcase and more with a mouse, you'll want to pay attention to the nature of the media we use, and especially when sending important messages.A few years ago we heard a l…

4. Dialogue vs. Discussion
Have you ever sat in a meeting where everyone is busy giving their point of view and trying to prove why they are right? Where no one is actually listening or trying to understand other individuals' points of view. The alternative meeting format is where everyone listens to and agrees with the meeting leader. No one contributes or adds ideas, they are just compliant.In my experience most meeting are either one or the other. But when you think about it, what is the point of most meetings? Meeti…