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1901. It's All About The Customers, Baby By Kem Thompson
      If you want to ensure a steady stream of customers in your business, you must always remember why you're in business in the first place.Sure you want to earn a decent income for yourself, but you also want to provide a useful service don't you?That second reason should take precedence over the first. Your main aim should be to provide a useful service to people. Making lots of money from it should be secondary.When you have your priorities in that order, guess what happens? The money starts …



1902. The Caveman Effect - The evolution of inventing High Performance Teams
      Does a team's influence affect an individual's personal competence? The answer is an obvious 'Yes', so the real question is how to make that influence one that improves performance instead of deteriorates it. If you wish to influence the dynamics behind superior team performance, you need to understand the psychology that drives human reaction. In the beginning... The caveman needed to survive. Man found safety in groups. It was not a matter of preference, it was a matter of necessity. If you …



1903. Four Corners of a Triangle: Why Organizations Succeed or Fail By Ostaro Ostaro
      When we want to hire people for a corporation or non profit organization, we follow certain rules and look for appropriate qualifications and expertise so that we succeed in our aims: the investors get their money’s worth in form of financial success and enhanced prestige of the principals involved.An organization represents the interests of many people: the sponsors and the consumers. Any flaws in a corporation’s organizational capacity and management can prove financially disastrous as in…



1904. The Howl - Monthly News Letter -Issue #2 By Rick Johnson
      The Code of Conduct ---- It seems almost ludicrous that this is a topic that many of us should consider in privately held distributorships.When I suggest there may be a need for a “Code of Conduct” I am not talking about a need based on employee behavior, I am talking about the need based on family behavior. The family business is a cornerstone of the US economy. It’s the American way, free enterprise and all that gooey stuff we read about. And, it’s true.Family owned/privately held organiza…



1905. Let the Stock Market Work For You in 2006 ... How to make Money with Stocks
      Let the Stock Market Work For You in 2006 ... How to make Money with Stocks BY.- StressFreeTraders.com A beginner usually feels very attracted to the stock market while for example discovering a stock that's being reported in CNBC or the news program and watching it rise fast and make new highs from $10 to $35 in just 2 months. While learning about this successful news story he's saying to himself ... ' Oh boy if I was one of those lucky guys who bought that stock back when it was priced at $…



1906. Involving People Gave Us the Improvements We Needed
      We had a problem with handling materials in a production department. Our process required raw materials to enter the department, be processed, and leave the department. The raw material was placed on pods, delivered for production, removed from the pods, placed on a staging fixture, removed from the fixture and process materials were then placed on another pod and delivered to an internal customer. Internal customer had to place on still another pod. Someone suggested placing the material from t…



1907. How to Leverage Your Strengths for Peak Performance
      Ask almost any business leader how to most effectively develop people and build teamwork and you’ll hear, “tap into employees’ strengths.” Yet when it comes to their own careers, many managers still focus the majority of their personal development efforts on shoring up areas of weakness. Sometimes this is due to well meaning critiques by superiors. Other times managers moving up the career ladder try to emulate those who have gone before. While all managers need to hone their communication a…



1908. Ten Top Tips on How to Get the Best from Changing Situations
      Change is thrust upon us every hour of every day - in a radically and rapidly changing world, you just have to get over it! There are ways to do this - common sense ways which when we get into turmoil with ourselves, we lose track of. Here are a few reminders for you.It can be great to do something new 'for a change', when it's your choice. It's fun then. But when it comes up on you from out of the blue, when you're least expecting it, it's something very different. So, here are a few things yo…



1909. Training Options That Can Show Results and Save Money
      It seems that some people never want to go on a training course and others are constantly away at conferences, seminars and workshops. Having a rational approach to training and development can change a culture, retain staff and save money. If you start by being proactive and systematically identifying training and development needs rather than reacting to requests, it puts you in control. Once we have clearly identified what we want people to do after the training, we need to look at the most …



1910. Tales From the Corporate Frontlines: Managerial Influence By Josh Greenberg
      This article relates to the Manager/Supervisor competency, commonly evaluated in employee satisfaction surveys. This competency evaluates an employee's feelings regarding their direct manager or supervisor. The manager/supervisor competency covers topics like clarity of goals, manager support, coaching and feedback, and regular reviews of performance. The old adage that "people leave their managers, not organizations" is often true. Of all the workplace stressors, a bad immediate manager is on…



1911. How Roman Abramovich Became a Billionaire at Age 34, and Why Most Managers Struggle By David Ferrers
      When he was only 36 years old Roman Abramovich bought Chelsea Football Club. Within a year he had spent £90m on new players and Chelsea finished 4th in the league.Mr. Abramovich’s reaction was to fire the Manager in 2004 and bring in Portuguese coach Jose Marinho. In 2005 Chelsea won the Premiership, The League Cup and the Community Shield. They also made the semi final of The Champions League.Mr. Abromovich’s behavior differs from that of most other senior managers in four important ways.Do …



1912. Five Essential Hiring Practices By Jan B. King
      Recruiting and hiring are often done in haste, leaving the company to repent in the long run. Today, there’s a reason to be concerned about negligent hiring. Negligent hiring means you and your company can be sued if one of your hires injures other employees, especially if you could have foreseen a problem but did not do a thorough check of the new employee before hiring.The following list of five essential hiring practices establishes the minimum you should follow:1. Require outside testing. …



1913. The Howl --- Monthly Newsletter -- Issue #1 By Rick Johnson
      This is CEO Strategist’s initial publication of “The Howl” a monthly newsletter that will discuss relevant issues in wholesale distribution. It will include reader input, questions, comments and guest articles. Tips on best practices in wholesale distribution, sales management, leadership, and even some everyday stuff like tips on improving your golf game.This initial groundbreaking issue contains: Are Employees Really Your Most Precious Asset?What’s the Rave about RONA?Client Corner ---- Ques…



1914. Tales from the Corporate Frontlines:Choosing an Effective Employee Recognition Program By Josh Greenberg
      This article relates to the Recognition competency, commonly evaluated in employee satisfaction surveys. It tells the story of how one company found the right recognition program by paying attention to employee feedback. This competency also explores what type of behavior is appreciated and rewarded within your organization. Studies show that employees who receive regular recognition and praise are more likely to increase their individual productivity levels, increase engagement with their col…



1915. Organisation Tips For The Mobile Executive By Lorraine Pirihi
      Despite the fact that everyone sighs "How glamorous!", the life of the business traveller can actually be hell! Fighting international datelines, jetlag, airline food, hotel pillows filled with rocks, and the constant packing can turn an efficient, organised corporate commando into a bumbling mess.The situation can be similar for those whose car has to occasionally transform into a mobile office. The Road Warrior is a special breed: always on the move, always doin' it hard. (Although other peo…



1916. The Roles Of Facility Management By Leon Chaddock
      Facility management is the management of a facility. But, the definition of this is much more complex than just a person or group of people that run a building. The fact is there are many areas to that management that need to be addresses so that the facility management is working well. If you are a company that is struggling with these aspects of management, knowing that there are firms that can come in and help you can be quite beneficial.Realizing the many key roles in facility managemen…



1917. Protect Your Employees From A Hostile Environment By Rhonda Goetz
      The Civil Rights Act of 1964 makes it illegal to discriminate on the basis of race, color, religion, age, national origin, and sex.Federal law is broken into two categories: this article looks at Hostile Environment.A Hostile Environment occurs when unwelcome sexual conduct ruins an employee's work environment.When this occurs the behavior or its effect unreasonably interferes with work performance and/or creates an intimidating, hostile, or offensive environment either at work or at company-s…



1918. You Can't Afford the Luxury of Disengaged Employees By Jim Donovan
      In today’s business environment with increases in staff reductions and rapidly changing roles and responsibilities, it is crucial that all of your team members be fully engaged in the tasks at hand. According to a Gallup survey, 350 billion dollars are lost each year in American companies due to disengaged employees. How then do you minimize the impact of this costly problem within your organization? Below are key strategies to help you grow your people toward peak performance and enable you t…



1919. Using Lead Generation Services By Leon Chaddock
      Lead generation is a great thing. If you are a independent contractor or you are a sales maker in your business, you need a good source of leads that you can count on. But, let’s face the facts here. You only know so many people and once you tap into all of them, you are going to need some help in finding opportunities for getting additional leads. Even the best of sales people need some help with lead generation sometimes.But, how do you find the right lead generation services out there? …



1920. 6 Key Ways to Distinguish Yourself as a Business Professional By Larry M. Lynch
      Regardless of your business area, with competition mounting it’s becoming increasingly difficult to stand out and get yourself and your business noticed. One crucial, but often neglected area that you can address immediately is your image as a professional. Here are 6 key ways you can help raise yourself head and shoulders above the rest of the pack and increase your chances of success.1. Dress for SuccessIncredibly, there are those who give little attention to the image they present before po…



1921. Direct Mail your money
      I did a quick, very unscientific survey of 25 of my friends. I asked them to put the mail that they do not open or read in a specific trash bag. At the end of one week they gave it to me to be weighed. Guess how much the bag weighed? Remember, most mail is a fraction of an ounce. 63.4.....not ounces....lbs! Something is wrong with this picture! That's like 2 1/2 pounds per person per week! Holy Cow! Also this was a March survey, what if it had been done in November?Let's get a grip on this abso…



1922. 5 OVERLOOKED WAYS TO HIRE WINNERS
      Here is a true story. My dentist did a “clinical” evaluation of my teeth. That is his fancy way to say he looked in my mouth and starred at my teeth with his own two eyes. He found no cavities in his “clinical” evaluation. I felt happy and relieved!But then he took a quick x-ray. Lo-&-behold, the x-ray immediately spotted a cavity hiding under one of my fillings!! In other words, what you see is not always all you get!!! An objective x-ray found a lot more important information than a highly tra…



1923. Are Managerial Controls Pulling Down Your Growth By R.G. Srinivasan
      Managing a new and growing business requires a vision far beyond what the average manager can even begin to comprehend or understand. This vision may be the ingredient which separates a leader from a manager.As the business grows, the top manager or the founder/owners turn control freaks as they believe they need to nurture the business at each step of its infantile existence step lest it falls and fails. They turn perfectionists and involve in every aspect of business believing that they are …



1924. Business Needs Vs. Network Performance: Critical Challenges Facing Network Managers By Amichai Lesser
      Networking is getting tougher. Networks must deliver a growing range of services, from ERP, CRM and email to VoIP and web services applications, each of which has its own idiosyncrasies and requirements. Each new service introduced onto the network contends for available resources with every other service, impacting the network’s ability to support the business.Meanwhile, the network itself is constantly changing. New locations are added – some of which may be in another country or on another …



1925. Managing People - Why Is It So Difficult? By Alan Fairweather
      Managing, supervising, being a team leader is the hardest job in the world and I'll tell you why. Imagine what it's like to drive a car. You turn the key to start the engine, select drive or the gear you want and press the gas pedal. The car then moves off and if you want to turn you rotate the steering wheel to the right or left and to stop, you press the brake pedal. All this was quite difficult when you first learned to drive but its easy now.If I asked you to drive my car, you might take a…



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