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1801. Get Down With OCP: Evaluating DBA Job Applicants in an OCP World By Robert Hamel
      Not long ago, weeding through DBA applicants with a tech interview was a straightforward process. You'd ask candidates 200 or so technical questions. If they got 100 correct answers, you knew they'd been around the block; 150 or more and you knew you were on to superior talent. But once the Oracle Certification Program (OCP) became popular in the late 90s, the traditional tech interview lost its effectiveness. These days, candidates can answer 180 questions correctly and you still won't …



1802. 7 Steps To Hire The Best
      You can use this step-by-step method to hire applicants who are likely to be “superstar” employees:- highly productive- low-turnoverImportant: Focus on hiring applicants you rate positively on all seven prediction methods.1st Prediction Method = Brief Initial Screening InterviewIf an applicant’s application looks suitable, then conduct BISI, a customized 15-30 minute over-phone or in-person interview. BISI quickly reveals if an applicant has biographical data similar to your company’s “superstar…



1803. Faith is the LIFE-blood of Your ACTIONS before the Benefit - By Don Monteith
      Nothing has changed. Your ancestors lived by faith. Some planted crops and waited for the harvest. Others worked for the “boss” and by faith expected pay for their labor.Every venture, business or otherwise, is an act of faith. You ride in an airplane believing that you will reach your destination without consequence. Lost luggage is a given.IN THE BEGINNINGLife is lived “one-step” at a time. A journey of a thousand miles begins with one step and then another. Drive to the West Coast fr…



1804. Tales From the Corporate Frontlines: Team Dynamics and Communication By Josh Greenberg
      This article relates to the Team Dynamics competency, which evaluates interpersonal communication, cooperation, and productivity between members of a single team, group, or department within your organization. In today's marketplace, in order for organizations to operate efficiently, it is essential that they understand how to create and utilize effective work teams at all levels of the organization. When well managed, teams improve productivity, innovation, and the likelihood of success. Inef…



1805. Creativity and Innovation Management – Hierarchies By Kal Bishop
      Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development …



1806. 2 Steps For Increasing Company Profits or Performing Business Turnarounds By Byron Lund
      1. Eliminate wasteEliminate reports, habits, products, duplicate input, and processes that waste time and money. These drain labor, money and energy from the business.Two-thirds of products or services sold incur more costs to produce than they are sold for. These are a drain on profits. These losers can be reduced by either increasing prices, reducing direct costs incurred in producing the product or service, reducing overhead costs allocated to the products or services, or discontinuance of …



1807. Innovation Management – Selecting Good Ideas By Kal Bishop
      Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation. There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation. Whilst there is no sure fire route to commercial success, these processes improve the probability that good ideas will be generated and selected and that i…



1808. Agility = Sustainability
      High Engagement, it’s not your standard employee motivation. - All organizations today are faced with intense competition and rapidly changing markets, customers, products, delivery, systems and services. The rate of change is outpacing our ability to adapt. We are witnessing this inability to adapt every day as organizations in business, government, religion, healthcare etc. fail right before our eyes.Sometimes, I think we overlook the fact that the rules of the game have changed as well. Early…



1809. Management: Dealing with Difficult People By Michael Beck
      You know, this would be a great business if it weren’t for having to deal with people all the time…OK, so maybe I’ve exaggerated things a bit, but we’ve all certainly heard that saying before. Why does that sentiment ring true for so many folks? Obviously it’s because of all the people challenges we’re presented with in our business. Virtually every one of my clients over the years has brought up the subject of dealing with difficult people. There’s no escaping the fact that they come into…



1810. Allan Kempert Discovers That Truly All You Gotta Do Is Ask By Chuck Yorke
      A year or so ago, I met Allan Kempert. Allan was the Quality Assurance Supervisor for a metal stamping company in Ontario, and just completed Norman Bodek’s book, The Idea Generator, Quick and Easy Kaizen. As Allan explains, he couldn’t put the book down because it was such a simple approach and he knew that it was going to empower the employees at his place of employment. In fact, Allan had tears in his eyes a few times while reading the book because he realized that he had come across a je…



1811. Manage Communication to Add Value By Robert Abbott
      Management guru Tom Peters says white collar workers and managers in functional departments need to protect their futures.They have to learn "the difference between doing totally acceptable work and creating very new value...." he notes, in an Industry Week article. In other words, people in departments like Human Resources and Finance need to become entrepreneurial.With that in mind, let's look at three ways you can use communication to add new value, whether you work in a functional departme…



1812. Compensation and Six Sigma Black Belts By Peter Peterka
      One of the more ambiguous elements of a Six Sigma project is the level and type of compensation the organization should give to its Six Sigma leaders and team members. On the one hand, setting compensation is not an integral part of any stage of a Six Sigma project; on the other hand, compensation is an important instrument to build loyalty and a sense of accomplishment that is a crucial element to the organization’s Six Sigma success. While there are no hard and fast rules for compensation fo…



1813. Collaboration: 3 Keys to Keeping Your Documents from Getting Lost in the Shuffle By Joe Miller
      Often, collaborating documents in a team or in a business can feel like a complex sports play gone wrong. The ball gets passed off to the wrong person, dropped, or even lost. In addition, most document collaboration happens electronically. We are always told to save and resave these electronic documents, but it gets to the point that we can’t even keep track of which draft we’re on. Not to mention our hard drive gets overloaded with so many similar document names that it blows the whistle on u…



1814. Creating a "Team" Working Environment By Andrew E. Schwartz
      TEAM DECISION MAKING: Managers who invite participation believe that people directly affected by a decision should be involved in making that decision. The effort is toward joint, cooperative decision making. The aim is to give employees a chance to have a say about things that affect them. This means giving them more control over their own work and giving up some of your own power and control.THE EFFECTS OF PARTICIPATION: As a supervisor you’d like your people to work hard. You’d like to have…



1815. Workplace Security Plan: Does Your Company Have One? By Felix P Nater
      Consultant's Perspective...The threat of violence whether it emanates from a disgruntled employee or the threat of terrorism require both a concerted and an individual response. Terrorism in any form is terrorism. Having been exposed to the daily taunts, acts of intimidation, verbal threats of bodily harm are as debilitating psychologically as the blunt strike or the piercing bullet. Vigilance and security awareness makes for a good prescription. In my previous writings on the topic of workpl…



1816. We Found a Rock Star! Hiring the Best of the Best By Lonnie Pacelli
      Colleagues, I feel your pain on this issue.Scenario #1: You've got a critical position that needs to be filled by a qualified candidate, and quick. For every day the position doesn't get filled, your in-box fills up a bit more with work to be done because your unfilled position hasn't been staffed. You see tons of resumes and have interviewed scores of candidates, but the rock star you're looking for isn't emerging. You refuse to "settle" for a mediocre candidate, but the work is piling up and…



1817. 30 Ways to be a Butt-Head Boss By Gene Simmons
      1. Trust no one. Not your superiors and not your employees. Especially not your employees. They’re probably out to get you anyway.2. Believe that all of your people are lazy, good-for-nothing slackers. Remind them of that frequently.3. Get mad and shout a lot. This will reinforce to your “workers” that you mean business.4. Never grant special favors. Having babies, being sick, taking time off to go to weddings, funerals or 50th anniversaries are just ways to get out of work. Don’t let them get…



1818. Hiring Your First Business Personal Assistant: Some Guidelines for Successful Hiring By Vishal P. Rao
      Hiring the first personal business assistant is an exciting time for new business owners. It means that the business is doing well enough that the business owner can no longer keep up effectively with the demands of the new business. Sales are exploding, and time becomes of the utmost importance. Scheduling of business chores and personal chores can become very demanding and complex. This is the time new business owners often find themselves considering a personal business assistant.A personal…



1819. Introduction to Pipeline Integrity Management By Andrew Becker
      Pipelines are an essential component of our nation's energy supply. They remain largely unnoticed until disaster strikes.Some recent pipeline liquid and gas accidents include the following incidents:Reedy River, SC - Liquid - Operator Training; Lively, TX - Liquid - External Corrosion; Bellingham, WA - Liquid - Mechanical Damage; Edison, NJ - Gas - Mechanical Damage; Carlsbad, NM - Gas - Internal Corrosion.In 1999 government officials and the public demanded something that would prevent accid…



1820. How Leaders Create Trust
      People buy from you, offer help, and grant rewards based on trust. Here are ways to increase your success by creating trust. While we do most of these things, missing even one of them can ruin it all.Be Dependable* Deliver what you promise and promise only what you can deliver. Report delays immediately. * Be on time. Leave early for appointments. Set realistic deadlines allowing for the unexpected. * Show courtesy by returning phone calls. * Be predictable. Use self control: anger repels and sc…



1821. Crisis Management Essentials - How to Communicate Effectively During a Crisis, Emergency or Disaster By Tom Murrell
      A crisis, emergency or disaster can happen at anytime and anywhere.Just ask the residents of Darwin in Australia's Northern Territory.Imagine a late afternoon on Christmas Eve thirty years ago, and looking outside to see your street cloaked by heavy low cloud and your windows being rattled by ever stronger rain squalls and wind gusts.Two-hours after an eerie tropical sunset another check shows the winds are picking up sheets of corrugated iron and hurling them around like autumn leaves in a li…



1822. How to Deliver Training and Development that Delivers the Desired Business Outcomes By Leanne Hoagland-Smith
      To be competitive and to remain a player in today’s 24/7 knowledge driven business world requires that your employees be thoroughly trained to deliver the best customer service both to your external and internal customers. The old 19th and 20th centuries’ paradigm of controlling the employee has transformed to one of freedom for today’s knowledge worker.Yet, continued research suggests that the majority of training and development initiatives estimated at 80 to 90% whether they come from the …



1823. Understand What Flows Through Your Business to Find Improvement By Chuck Yorke
      I remember once seeing a cartoon which showed two people working a counter. On the wall behind them was a sign which read, “Quality Work, Low Price, Fast Service – Pick Two.” In order to deliver all three, which is what customers expect, it’s important to understand the flows of your organization.The first flow is, of course, cash flow. This comes in two varieties, money coming into the organization, revenue, and money going out, expenses. Understanding cash flow is not as easy as it appears.…



1824. Learning Disability 7 – Management; a Team or Prima Donnas in Suits? By Graeme Nichol
      Personally this is my favorite disability. Perhaps many of you will agree with me. Others know the frustration all too well and won’t want to agree but will acknowledge frustration with a quiet nod!As we have described management disabilities over the past in this mini series, the faults or problems that can easily befall us all are put to the test in the management team. This group has to battle the demons that surround the organization and still come out smelling like roses!In larger organiz…



1825. On the Road to Assertiveness By Andrew E. Schwartz
      Learning to be assertive takes time, courage and the ability to recognize the situation for what is really is.You want to get something done, and you need another’s help. You can request it, you can demand it, or you can sit back and hope that it happens. The first behavior is an example of assertion, or standing up for your own rights without violating the rights of others. The second is aggression; you are standing up for your rights, but violating another’s right to voluntary action. The th…



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