Management Articles

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1751. Are You Managing to Lead? By Monty J. Sharp, CPBA
      For many people, the terms "manager" and "leader" are synonymous.  In the business world, they are often used interchangeably, i.e. "team leader", "team manager", "project manager" - you get the idea.  And why not?  After all, leaders and managers do basically the same thing, right? In some instances, there do seem to be commonalities between the two and management techniques are sometimes confused with leadership traits.  However, there are, I believe, some key distinctions to be made that r…



1752. Lack of Operations Manuals Stunting Your Growth? By Mike Hayden
      Lack of Operations Manuals stunting your growth?CONTENTS:1. Do you lack functional Operations Manuals? 2. Use a SYSTEM to write your Operations Manuals! 3. Yes, but my people just don't/won't write stuff down! 4. But people WILL write stuff down - if ... 5. Call to Action.1. Do you lack functional Operations Manuals?Great businesses depend on systems, not people.That's because you can duplicate systems, but not people.If your business can't duplicate salable results, it won't survive. Duplica…



1753. How to Attract and Retain the Right People By Michael Beck
      If you’re one of the many executives struggling with finding and keeping the right people to propel your business forward, you’ll find these insights helpful.If you’re frustrated by trying to motivate people, work instead to develop a company where people are self-motivated – where they do things because they want to. When we’re inspired, we enjoy our work, we’re productive, and we’re proud of our efforts. We remain focused and committed to the task at hand. In short, we put forth out best …



1754. How BOLD Can You Go With Your Elevator Speech?
      How BOLD Can You Go In Your Elevator Speech? By Fabienne Fredrickson 'How LOW can you go?' is what you think about when you do the limbo. Since we're talking about marketing, I'll ask you this: How BOLD can you go, in describing what you do? I was coaching a private client this week about how to turn his Kitchen Designer elevator speech into a conversation that elicits a prospective client meeting, right there at the networking event and in less than 5 minutes! The key? Come up with a claim for …



1755. IBEREASY: Spanish real estate adapted to suit foreigners� needs
      Ibericity, specialist in real estate services, has launched a third service. IBEREASY ensures real-estate purchases for every foreigner wanting to invest in Spain or live on the Mediterranean coast. The Spanish real-estate market has been growing for some years. According to INSE (National Institute for Statistics in Spain), more than one and a half million foreigners are interested in investing in Spanish real-estate in the next 5 years. The Spanish climate, the moderate prices and the lifesty…



1756. Virtual Assistants: What Can They Do for You? By Cathy Stucker
      Are you using your time as effectively as you could? If you are handling routine tasks instead of marketing or providing services to customers, you are leaving profits on the table. A Virtual Assistant (VA) may be just what you need.According to Marla Regan of OrganizedTime.com, a certified Virtual Assistant, you can benefit from using a VA for administrative tasks (such as billing), customer contact (follow up or reminder calls), project work (building or maintaining a client data base), or …



1757. What Are the Keys to Increase Your Money Making Opportunity? By Nick Larson
      To increase your money making opportunity you may use employees’ suggestions. You may well believe you have a better one, but keep your goal in mind. You want to encourage risk taking as well as solving money making problems. The path employees choose to reach the goal may be different from the one you would select – however, if their money making method solves the problem, let them try in their way. Work together to foresee the possible results if the money making idea is put into action. Sha…



1758. The Difference Between Managers and Leaders By Eric Garner
      It is often difficult to understand the difference between managers and leaders. Do managers lead? Do leaders manage? To understand how these two concepts are distinct yet different, here are 7 ways to understand them.1. Course and Steering. The word "leadership" comes from the Old English word "lad" for a "course". A "lode" is a vein that leads or guides to ore; a lodestone is a magnetic stone that guides; the lode-star is the name for the star that guides sailors, the Pole star. The word "ma…



1759. Learn to Assert Yourself By Andrew E. Schwartz
      Pinpoint your own blocks to assertiveness: fear of disapproval, need to please others, fear of being too masculine or feminine, or the dread of making mistakes.Visualize yourself dealing effectively with a problem situation by considering alternative responses. Do not act hastily or in anger—calm yourself before the confrontation—take a deep breath with eyes closed and concentrate on controlling your temper. Practice remaining calm, collected, courteous. Be prepared to present yourself rationa…



1760. Team Motivation - Tough Enough to Care By Alan Fairweather
      Sir Alex Ferguson has just celebrated his 1000 game in charge of Manchester United, probably the world's most successful soccer team.I have a great deal of respect for Sir Alex as a man manager. However, I always feel that he's misrepresented in the media. The press portrays him as this big, bad, angry guy who manages his team by aggression, bullying, shouting and throwing teacups and football boots around the room.I don't think there's any doubt that he does get angry when his team aren't per…



1761. The Significance of the Mundane
      This article begins with a tip of the hat to a scholarly publication called the Journal of Mundane Behavior. Unlike other publications, which herald important issues, this one trumpets everyday, but rarely noticed, behaviors. It sees what the rest of us overlook because that stuff is so, well, mundane (my dictionary defines 'mundane' as being ordinary or common).For example, I just read an article in the Journal about beards and shaving, one that interests me because I've had a beard for almost …



1762. Communicating with Case Studies:Provide Value By Robert Abbott
      A few weeks ago, a couple of colleagues and I discussed a new business idea. But, we had trouble expressing how this new business would provide value.And, out of our discussions came the idea of writing a case study. If you're not familiar with them, case studies are histories of business initiatives.They're like articles, but they put the reader into the shoes of a person making a difficult decision. Other professions also use case studies; you've probably heard of medical case studies, f…



1763. Hidden Consultants Within Your Organization By Harwell Thrasher
      You’ve all heard the old joke about a consultant being someone who uses your watch to tell you the time, and then steals your watch. There’s some truth to the story: consultant recommendations are often the same things that your employees or customers have been telling you all along. But while you will listen to a consultant, you don’t listen to your employees and customers. Why is that? Why do companies pay more attention to consultants then they do to employees or customers? And what should …



1764. Explain Yourself! The Reason Why Excuses Sabotage Your Success
      Have you ever been in a situation where you were unable to make good on a promise or commitment? Perhaps you were late with a report to your manager, unable to take a child to the playground, or late for dinner with your partner. The question is, after the realization sets in that you can not deliver, how do you explain why you were unable to meet your obligation? Do you stand in the truth, own your actions and give an honest reason, or do you make excuses concerned only with freeing yourself fr…



1765. Time Management and the "to do" list
      I recently did a web search on time management and received 50,500,000 hits. In reality probably only two to three hundred of them were really about time management, but the prevalence of such sites indicates how important the concept is to all of us. The time management industry is flooded with books about how manage your day. Time management tools with everything from computer programs for scheduling to the ubiquitous planner to simple task lists can be found in every bookstore across the coun…



1766. Don't Let Your Measurements Mislead You By David Meyer
      Don't Let Your Measurements Mislead You There aren't too many words that can strike as much fear and loathing into the hearts of your internal customers, and sometimes your own employees as the words "Operational Measurements". Operational Measurements often get a bad rap because of their misuse by well intended, but misinformed management. And it's easy for your employees to view Operational Measurements as some kind of cheap trick to force more work out of them as you constantly try and forc…



1767. Provisioning/User Management System Upgrades: Part II – Building Awareness And Building Approval By Hallett German
      Somewhere in the world is a person who wants to see their provisioning/user management systems get a sorely needed upgrade. But they seem to be getting nowhere.The technical requirements are unarticulated. Key decisionmakers in the company are not aware this is needed. And the “project” is funded and without resources. How can someone who has the responsibility but not the authority get this upgrade to the next level?This article will provide practical guidelines on how to build awareness and …



1768. The 7 Rules of Upward Communication
      Bit by bit, your workplace is changing. As the old industries disappear, and along with them, control styles of management, so new structures and new systems are taking their place. Where once the manager sat atop the pyramid, and issued commands to the team below, today there is every chance that it is the team that sits astride the pyramid and issues information to the manager below. Today, it is teams that have the information and knowledge. It is the teams that know how the business's custom…



1769. Attacked in the Jungle!
      'Tak kenak! Tak kenak!' 'Adak Orang sanak!…………'The quiet jungle has suddenly become noisy with intruders. Strange voices and shouting seemed to appear all around us. They were definitely foreign. We were being attacked! We had been expecting an attack, but we did not expect it so soon. We did everything possible to protect ourselves, but the only cover we had were some bushes, tree trunks, leaves and the natural foliage. If we protect ourselves from the front, we could not cover our backs. Such …



1770. What To Do When Your IT Project Is Late, Over Budget, and Looks Like It’s Never Going To Work By Frank Schmidt
      Here’s a scary statistic. According to four prominent research firms, only around 20% of all IT projects are finished in a timely manner. By “timely” the researchers mean without loss of quality or being over budget. They go on to say the average project runs approximately 200 percent late, roughly 200 percent over budget, and contains only 2/3 of the original functionality.Failure is the norm in the IT industry. But why? And more importantly, how do we fix it?There must be a way to disse…



1771. The 5 Obsessions of a Passionate Employee By Mike Nacke
      A recent report entitled “How Google Grows…and Grows…and Grows” stated that the 650 people that work at Google are the most passionate bunch of geeks in the high tech industry. Google was also recently called the fastest growing company in history. To mimic their growth and success, passion must be injected into every level of your organization. The quickest and easiest way to do this is to hire passionate people.Passion is an easy thing to spot once you know where to look. By understandin…



1772. Is this A Good Time To Sell Your Body Shop Business? By Willard Michlin
      Have you ever asked yourself the question? “Is this a good time to sell my business?” That is a question every business owner asks himself, everytime he has a bad day. I once received e-mail from the editor of the Auto Body News, asking me that key question. “What is happening in the market today? Is this a good time to sell? ” My quick answer was “These are very interesting times.”Of course that answer doesn’t tell you anything that you can get your teeth into. So! Let me clarify my answer. …



1773. Evaluating Your Event
      Evaluate Immediately! It is important to do your evaluation/assessment of the event while the details are fresh in your mind. Include anyone in the evaluation process that had a stake in the event. Stakeholders would include vendors, hired staff, volunteers and employers. You could host a debriefing session or a wrap up meeting to accomplish this task. Make this a pleasant experience. Include refreshments and lots of kudos (thank you’s for a job well done). Prior to, or when the meeting begins, …



1774. Management to the Vision-Contribution and the Role of Compliance By Rosemary Johnston
      As a manager our role is to:1. Establish the vision, or our contribution to the vision.2. Establish the plan and forecast for our management contribution, be it $1million or $1billion.3. Gain endorsement of the plan and forecast, by the vision holders.4. Manage the plan and reality to the vision-contribution.This is very simple on paper.Assuming we have achieved the first three, let’s focus on the fourth as it is vitally important.Firstly, too many managers make a subtle twist here and manage …



1775. Performance Expectations - 5 Tips and 5 Questions*
      People want to understand their role - they want to do well! So by being clear, really clear about what it expected of them, makes a big, big difference! And that improves performance as well as saving you time chasing others around to deliver what you want.5 Tips1. Be Clear - your people need to know what they are doing, both in terms of actions and the standards that you will be expecting. By being really clear, checking understanding and having it written down makes a big difference.2. Have …



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