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1726. Character: Is It Necessary In Leadership? (Part One) By Brent Filson
      We know character when we see it, but what exactly is it? How do we define it? What role does it play in our getting results as leaders? What role does character play in our careers?In this two part article, I'll explore these questions and give tips on using character to get results and build your career.A key function of character in leadership is to engender trust in people, and the function of their trust is to have them take action for results. Few leaders come to grips with the challenge…



1727. Managers’ Biggest Blunders By Marcia Zidle
      Nobody’s perfect, including the boss. Managers, we polled recently, acknowledged making a number of mistakes, from not recognizing staff accomplishments to inadequate communication to poor hiring decisions. Here is a sampling.Withholding praise was a problem cited by many: "I didn’t give recognition to someone who turned out to be one of my best employees and soon lost her." "I didn’t give credit when it was due to individuals who made major contributions." "I failed to acknowledge someone wh…



1728. Lawyers With 2 Hands And Everything Else By James NK Khoo
      I heard this back a few years ago. The boss yelled, "Get me a good lawyer but not the one with two hands!""Huh?" secretary was puzzled.Boss continued "...I mean don't give me a lawyer that says 'on one hand, we should do....and this. On the other hand..we do..'".It is not difficult to fathom what's good professional service (and bad service of course). Just switch roles.When we as clients, walk out of the lawyers office why should we be feeling indecisive thinking "should I do this, or this, o…



1729. Brainstorming Secrets
      Have you been in a 'brainstorming' session where each person just defended their own ideas? Worse is when people don't suggest ideas at all, for fear they'll be attacked. That's no way to brainstorm. Brainstorming is using the power of many minds, and ideas should flow freely and trigger other ideas. How do you make that happen?The Key To Good BrainstormingYou have to have a good leader to have good brainstorming. The leader isn't there to impose his will, though, but to stop the imposition of a…



1730. Building a Practice On Purpose Series Part #2 - When Life Purpose is About More than What You Do By Brad Swift
      In our last installment of this series, I wrote:"If you think your life purpose is "being a veterinarian (or any other job, career, profession or primary role in life)" I invite you to think again, because as we'll explore further in this series, a life purpose is something that encompasses ALL of your life, not just a part of it, no matter how important that part is. And your life purpose isn't what you DO. It's more about who you are, what you value most in life, and what you see possible fo…



1731. Few Things Are More Destructive Than An Insecure Boss By Ramon Greenwood
      Few things are more destructive to a career than a boss who is insecure. Unfortunately, it is a near certainty that most people will encounter one or more such persons along the way.“The actions of an insecure boss will eventually create an insecure organization, riddled with anxiety and indecision,” says Ramon Greenwood, senior career counselor at Common Sense At Work.com. “People will spend more time looking over their shoulders than looking ahead. Good defenses become more important th…



1732. Managing Project Risks (Part 1): Don't Be Snared by These 6 Common Traps By Adele Sommers
      When your enterprise decides to undertake a new endeavor -- whether it's designing a new training program, planning a new service, or revamping an existing product -- this endeavor is called a project. It involves people, funding, resources, schedules, requirements, testing, fine tuning, and deployment, plus a host of other activities.You may have seen this phenomenon by now: projects are risk magnets. Why is that?There appear to be several factors involved. Managing project risk is a process …



1733. 3 Innovation Keys - Do Your Innovative Efforts Need More Power? By Bill Thomas
      Recently, I attended a webinar with nearly 400 other Chief Learning Officers - during one polling period, we were asked what primary driving force pushes organization-wide or individual innovation - the majority agreed that leadership is that force.Indeed, those CLOs agreed innovation was the most important quality their organizations desire in teams, individuals and leaders.In today's fast-paced society, where images, ideas and ideals fly past through our minds at warp-speed, the only …



1734. Can You Fully Grasp The 3 Ranges of Time Management?
      As you carefully read this article you will find that it goes to the very heart of mature Time Management. It covers things that absolutely anyone can do and takes no time at all to learn because you can already do it easily. Can you think of anyone around you that needs this? But before I reveal to you the most overlooked and most vital recommendation for time management, consider this.. There are three categories for Time Management. Below are three excellent and highly recommended techniques…



1735. Is Your Door Really Open – Or Just Blowing in the Wind? By Sally White
      How many of us know managers who proudly proclaim their open-door policy? Although I have no scientific evidence, I believe that those who claim most loudly that they have an open-door policy have employees who use it the least.The little white truth is … to have an open door policy means information must flow freely out of that open door before information can flow into that open door.The leader who wants to have open dialogue with his employees needs to view sharing information as an opportu…



1736. Why Your Best Employees Don't Deserve To Be Managers
      You'd think we'd know by now -- just because someone is fantastic at doing something... doesn't mean they're equally as good at managing others to do that same thing. After all, the skill set required to practice a specific profession -- whether it's plumbing, hairdressing, engineering, selling, teaching, accounting or whatever -- is entirely different from the skill set required to manage people. Yet organizations persist in promoting 'doers' into management roles. These promotions come with be…



1737. Benefits of Virtual Assistance By Alicia Smith
      A virtual assistant is an individual who provides business services to other professionals. They're considered virtual because they perform their services from a remote location. Communications with their clients take place through telephone, fax, email, and snail mail. As a business owner, you can save time, money, and energy by hiring a virtual assistant. Best of all, you’ll have more time to do what you do best – running a business!1. You do not need to provide a physical workspace …



1738. Is Your Brain Getting the "Memory Full" Message? 5 Ways to Free Up Room on Your Brain's Hard Drive By Margaret Conklin
      Lynn was tapped to head up the project team for a major company restructuring. She began her first team meeting by delegating steps and due dates to the various department heads. That's when she noticed that one member, Bob, wasn't writing anything down. Lynn knew Bob was a competent guy. Yet given the importance of this project his casual approach concerned her.So, after the meeting she pulled Bob aside. "I don't want to tell you how to do your job," Lynn began, "but I noticed you're weren't …



1739. Getting Your Employees' Attention Back to Work By Michael Christian
      It is 9:00 am on a Monday morning. Do you know where your employees’ attention is? Is it on work?Picture this. You are at work. The phone rings. It is your aging father’s neighbor calling to say that Dad is walking around outside in his pajamas and seems confused. You have a full day of meetings and deadlines. Your heart sinks as you try to figure out how to care for your dad and keep your job.The phone rings again. This time it is the school nurse saying that your asthmatic child is having tr…



1740. Tales from the Corporate Frontlines: Employee Ideas Achieve Work Life Balance By Josh Greenberg
      This article relates to the Work/Life Balance competency, which investigates how your staff feels with regard to the balance between work and personal life. It explores issues such as priority of family and hours on the job, also covered in this competency. Organizations that enjoy a high satisfaction level in this area will normally exhibit a low rate of absenteeism and experience higher employee retention. Evaluating this competency is helpful in understanding issues relating to a workforce …



1741. Managing: New Managers are Usually Too Hard on Themselves By Helen Wilkie
      Moving from staff into management for the first time is exciting—but it can also be scary.There’s so much you don’t know. Somehow managing looked so easy from the outside, but now that you actually have to do it, you realize it’s more complicated than you thought. Before, you had certain tasks to accomplish and you knew you had the skills to do them. You still have responsibility for those tasks, but now you have to see that the work is done effectively by other people. That’s a whole new …



1742. Commercial Collections Billing Practices Advice By Steve Austin
      Swiftness is the key to collecting past due commercial accounts because commercial accounts depreciate more faster than consumer accounts.In creating and implementing a billing system, a credit grantor should recognize that time is the safest refuge of any debtor. The more time they are given, the less likely they are to pay. Hence, sales documents should be explicit about payment terms, return privileges, interest charges on overdue accounts, guarantee and service costs.Various Commercial Col…



1743. What 80% of Businesses Don’t Know: Tips for Improving Your Working Capital Management By Anindya Kar
      What is the number one way to prevent failure in business? Take a minute to really think about your answer. What comes to mind? Increasing patients or customers served? … Effective marketing? … Location, location, location? … Improving patient or customer care? … Being the best in your industry?Although these are all essential aspects of business, the answer isn't any of the above. The number one way to prevent business failure is to properly manage your working capital.To ensure that we're al…



1744. Collaboration: 3 Keys to Keeping Your Documents from Getting Lost in the Shuffle By Joe Miller
      Often, collaborating documents in a team or in a business can feel like a complex sports play gone wrong. The ball gets passed off to the wrong person, dropped, or even lost. In addition, most document collaboration happens electronically. We are always told to save and resave these electronic documents, but it gets to the point that we can’t even keep track of which draft we’re on. Not to mention our hard drive gets overloaded with so many similar document names that it blows the whistle on u…



1745. Four Employee Behaviors That Can Kill Your Business By Jan B. King
      I found it important to clarify for employees what “deal-breaker” behavior was at my company. These are the things I insisted would not be tolerated and would lead to immediate or ultimate termination, depending on the nature of the infraction of these hard and fast rules. Here are the behaviors I would not tolerate:1. Gossip. Rumors can be incredibly disruptive to a company. A lack of information can get rumors started, and frank explanations can usually stop them. However, some employees thr…



1746. How to Find the Right Virtual Assistant for You By Alice Seba
      If you search on Google for “virtual assistant”, you’ll find a ton of listings. You can search through those, check out their services and do some interviews. I’d take a shorter route.Find some other people you trust and ask them who they use and recommend. Then go from there. You’ll do a lot better seeking out recommendations. If you don’t know anyone personally…ask people in your networking groups whom they recommend.Before you contact anyone, make a list of the types of tasks you’d like peo…



1747. Getting the Most from Appraisals By Graham Yemm
      Does your organisation have one of those annual ‘occasions’ that few look forward to: the annual appraisal or performance review? How do you look forward to it? I wonder how people talk about it before and after?Are appraisals worth doing? If done properly – yes. If done poorly – no!!!Why have appraisals? When carried out properly they can achieve a number of benefits for all parties. The organisation, the manager and the appraisee can: establish current levels of performance, and the or…



1748. How to Save Money on Training
      1) Use a live instructor. Adults learn best by doing, practicing, and experiencing. Effective instructors customize their programs to meet people’s needs, provide counsel on individual challenges, and respond to questions. Videos, CDs, and E-learning are seldom effective for primary learning. Since the greatest cost of learning is the payroll cost of the participants, you want to make sure the program delivers results.2) Hire external experts. They can speak candidly about crucial issues related…



1749. Getting to Consensus By Robert Abbott
      The need to get people in an organization to pull together comes out often in discussions about communication.Let’s think of it as getting to consensus, to roll a bunch of similar issues into one ball. Further, let’s think of getting to consensus as a process. That is, something that happens as the result of a series of deliberate actions on our part.We start the process by analyzing the current situation - how far from consensus do we now stand? Do we have embittered, untrusting people in the…



1750. New Leadership For A New War By Brent Filson
      Military analysts call this "asymmetrical" war (as if war has a terrible symmetry); and we know that it will be as different from conventional war as three-dimensional, blindfolded chess is from conventional chess. But one thing is certain, leadership lies at the heart of achieving victory. You only have to look to history to understand that when people needed to accomplish great things, whether in war or peace, great leaders had to rise to the occasion.Because asymmetrical war is a new kind…



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