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151. The Fairness of Office Politics... Integrity and Political Motivation! By Edward Toupin
     I hear many complaints daily about the "unfairness" of politics in corporate America. Employees say that their managers "lie" or issue "personal attacks" against them. Indeed, based on the pure ideals that we are taught as a child, this might appear to be the case. However, the corporate culture is not the "real world" in which we live out our personal lives. Each corporate culture is its own world with its own rules and reality. To understand this, one must understand the directions and …



152. Innovation Management – Raw brainpower versus experience By Kal Bishop
     Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development …



153. Six Disciplines for Excellence
     Too often, the majority of business improvement books are long on theory and short on practicality. The ideas are good (or great), but most business leaders do little to incorporate the ideas in their businesses long enough for positive change to take place.So, why are many passionate small business CEOs, presidents, founders and leaders reacting so differently - and positively - after reading 'Six Disciplines for Excellence: Building Small Businesses That Learn, Lead and Last'? Simply put, this…



154. 14 Ways to De-Stress Employee Vacations By Dale Collie
     Employees truly deserve paid vacations. Theystruggle through stressful jobs most of the year,and productivity goes down if they don't get abreak. From a corporate perspective, investment ingood vacation programs reduces workplace stressabsenteeism, health care costs, and accidents.Many employees, however, come back from vacationwith the half-joking remark about having to returnto work to rest up. Far too many people findvacations just as stressful as the jobs they doevery day.Following are …



155. Leadership - Connect to Engage!
     It's been said many times that true leadership is measured by ones ability to motivate and influence others. Leaders must work hard at motivating people to take action necessary to drive change and to ultimately increase results. Even though most people would agree with the definition of leadership as the ability to motivate and influence others, most people still have trouble translating the definition of leadership into actionable and measurable steps. The biggest obstacle faced by many leader…



156. Manufacturing Capacity as a Commodity By Lance Winslow
     Excess capacity in an automobile plant at Ford, Chrysler, Toyota, GM, and Honda is a commodity and those who study finite capacity scheduling modules can readily see the possibilities for increased production and that means profit. Einstein said time is relative, that is true, time is relative, manipulating commodity theoretical models allows companies to see thru time and keep costs and purchases on an even keel without the problems of relative time. Thus the commodity can be simplified to pr…



157. Knowledge Management - Keys to Successful Communities of Practice (Networks) By Chris Collison
     How can I make my community of practice truly effective?How can I prevent my network becoming a "notwork"?Communities of practice (networks) lie at the heart of successful knowledge management in most organisations. They are the lifeblood of informal exchanges of knowledge. Typically, communities go through a series of stages as they develop. This article, drawn from a best-selling knowledge management fieldbook by its author, identifies the key steps involved in creating and sustaining a su…



158. Taking on Six Sigma Programs - Guidelines for In-House and Outsourcing Decisions By Joong Hyun
     Based on a wild guess by a close associate of mine, there are well over 2,000 restaurants in the Manhattan area and its surrounding boroughs. Although I cannot validate the absolute accuracy of his count, I do trust it is in the ballpark, since he happens to be one of those guys who seem to know everything about everything in life (and more). His dream is to be on Jeopardy; if it ever happens, I already feel sorry for the other two contestants, who will undoubtedly be decimated on national TV.…



159. Create Your Methodology Based on a Standard Framework - Part One By Lucas Rodriguez Cervera
     OK. So you have decided that your organization has to improve the way in which it works. You have chosen to implement a methodology as the best way to achieve this goal. And now you ask yourself, where do I start? Whatever the discipline you are trying to model (from software development to supply chain management), it is highly probable that a standard framework exists, that can serve as the basis for your own methodology.WHAT IS A STANDARD FRAMEWORK?A standard framework is a set of be…



160. Tales from the Corporate Frontlines: Coworkers Collaborate to Complete Successful Initiative By Josh Greenberg
     This short story, Coworkers Collaborate to Complete Successful Initiative, is part of AlphaMeasure's compilation, Tales From the Corporate Frontlines. It illustrates how important cooperation, collaboration, and communication are to achieving the common goals of a successful organization.Anonymous SubmissionThe company where I work specializes in resolving customer service issues. The results of recent customer surveys convinced management that it was time to launch a company-wide performance …



161. Getting the most from appraisals - from both sides
     Does your organisation have one of those annual ‘occasions’ that few look forward to: the annual appraisal or performance review? How do you look forward to it? I wonder how people talk about it before and after? Are appraisals worth doing? If done properly – yes. If done poorly – no!!!Why have appraisals? When carried out properly they can achieve a number of benefits for all parties. The organisation, the manager and the appraisee can: establish current levels of performance, and the organisat…



162. Motivation - You Get What You Reward By Alan Fairweather
     There's a programme currently running on BBC Television in the UK called - "Little Angels." It's a series that offers help and advice to parents who're experiencing behaviour difficulties with their children. I'm sure there are similar programmes in other parts of the world. The children are often out of control, won't do what they're told and generally dominate the family.Part of the programme shows the parent dealing with the child while receiving instruction from a clinical psychologist thr…



163. Get Over Yourself By Kevin Eikenberry
     Let me tell you a secret.Things don’t always go the way we want them to.Let me tell you another secret.We don’t always hear what we want to hear.Duh.These two statements are hardly secrets; we all know they are true. If they aren’t secrets, then why do we act surprised when it happens? And worse, why does the surprise often turn to pouting?Adult PoutingMost adults don’t walk around with a pout on their face, but that doesn’t mean they aren’t pouting. Pouting is when we are having an interna…



164. The proper care and feeding of revenue partners
     You’ve had a couple dinners and a few phone conversations; there is chemistry and a further relationship looks promising. But, how do you really know if that next step is worth taking? Advanced Internet Technologies has talked to, literally, hundreds of companies about partnership possibilities. By partnerships, I mean the type that produce revenue, not vendor agreements. As the IT industry matures and customer demands evolve, the growth of a services company like AIT depends on our ability to b…



165. MBA Dissertation: Managing Creativity and Innovation By Kal Bishop
     There are a number of critical issues to master in the art of creativity and innovation management:• What are the critical differences between creativity and innovation? Are different competencies required?• Do "creative people" have common characteristics and, if so, what are they? Are they stable across situations?• Can creativity be learned and developed or is it a special gift? Why is it that some people just are more creative?• Why is motivation more important than nature or nurture? How …



166. Workplace Environment and Its Impact on Employee Performance
     The Importance of the Workplace Environment Many managers and supervisors labor under the mistaken impression that the level of employee performance on the job is proportional to the size of the employee's pay packet. Although this may be true in a minority of cases, numerous employee surveys have shown by and large this to be untrue. In fact, salary increases and bonuses for performance, in many instances, have a very limited short-term effect. The extra money soon comes to be regarded not as a…



167. Delegate or Die! By Megan Tough
     You Can't Do It All - Learning To DelegateThere is not a single management skill more critical to your personal and professional success as an entrepreneur than learning to delegate. But delegating successfully is much more than simply handing out assignments. It is more an exercise in understanding and accepting our own strengths and limitations.In this fast paced world, we must choose what activities it makes sense for us to do ourselves, and what it makes sense to let go of. None of us can …



168. You Get the Behavior You Reward By Bill Lee
     On consulting assignments, here are some of the questions I frequently ask the employees I interview:1. How does your boss measure you?2. When the end of the year rolls around, how do you know if you have done a good job over the previous 12 months?3. If you wanted to receive a raise double the amount that you typically receive, what do you believe you would have to do to qualify?Only on rare occasions are employees (except for salespeople) able to answer these questions since many owners a…



169. The Survey Feedback Process for Organizational Development and Change By Chris Stowell
     THE PURPOSE OF SURVEY FEEDBACK:In globally competitive environments, organizations are seeking information about obstacles to productivity and satisfaction in the workplace. Survey feedback is a tool that can provide this type of honest feedback to help leaders guide and direct their teams. Obstacles and gaps between the current status quo and the desired situations may or may not be directly apparent. In either case, it is vital to have a clear understanding of strategies for diagnosis and…



170. Guidelines For Conducting A Good Meeting By Denise O'Berry
     Okay, so you've figured out what kind of meeting is needed, you've planned well and you have all the right materials. How about the meeting itself? How can you be sure the meeting you've so carefully planned and prepared actually comes off as expected?The checklist below can help you through the process.- Begin on time, clearly stating the meeting objective and your intentions to stick to type, time, topic, agenda- Obtain agreement on the agenda items and times for each item- Agenda changes mu…



171. Muggers in Our Midst - When Rumour and Gossip Pay You a Visit By Philip Lye
     ‘I heard it on the grapevine’ the old song goes. But the grapevine has the potential to cause your business strife, misunderstanding and ruin! In effect the rumour mill and gossip are dangers you cannot ford to ignore. People who indulge in these behaviours are like muggers – they leave you feeling you have been robbed!Many small business owners and managers are so busy that they fail to take notice of the poison disseminated through their organisation like a cancer silently consuming all befo…



172. 9 Strategies for Writing Accounts Payable Procedures By Chris Anderson
     The Cash to Cash Cycle Part Four of SeriesNext: Complete Cash to Cash CycleThe white flag is just a nose away…toward the Million dollar prize in cash savings for your business…So far, in Inventory and Accounts Receivable, we've found $250,000 each in cash savings. Then we found another 250K in Sales and Marketing. And so, now, Accounts Payable is the final process within the Cash to cash Cycle - and also the final $250,000.The cash cycle is undoubtedly the single most important process to op…



173. Management Development - Micromanagement Works! By Martin Haworth
     Getting into the detail of everything each of your people does, will really damage your relationships with them. Sure, there are times where their hand needs to be held, and then there are times when you have to be sensitive enough to their needs to back off and let them learn for themselves.Indeed, sometimes you have to brace yourself, but that’s how a child learns, from getting things wrong – so it’s OK to step away and let it happen.However, if you have your nose in everyone else’s work, yo…



174. A Rare Leadership Skill: Dealing With People Who Want Out By Offering Crowns For Convoy
     PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to publish is appreciated but not required: mail to: brent@actionleadership.comWord count: 660Summary: Most leaders eventually have to contend with people who want to leave their team or organization. How you deal with such situations can be one of the most i…



175. Directed Introspection By Len McNally
     One of the greatest obstacles to progress can often be our awareness of past failures. If we tried something a couple of years ago and fell flat on our faces (and especially if we were ridiculed or derided as a result) we tend to be reluctant to rock the boat again. When we believe that history will repeat itself, we become paralysed by fear.Mentoring managers through a process that I sometimes refer to as "directed introspection" in order to expose attitudes and prejudices can often produce s…



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