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1701. Get It Done! Soft Skills not Hard Tools are Required By Chuck Yorke
      If your organization has people, then interpersonal skills are needed.I work with companies that are on a path they call the lean journey. Whatever you call it, it’s based on the Toyota Production System. Some manufacturers embraced it and it became known as Lean Manufacturing, expanded into the Lean Office or Lean Enterprise. During this transformation the approach became focused on tools, but Toyota’s approach is about people.The focus of Lean Manufacturing training has been on technical ski…



1702. 5 Awesome Actions of Highly Creative Leaders! By Bill Thomas
      How many times have you wondered why you are unable to "think-out-of-the-box" more often?We are all products of our environment and our backgrounds usually prevent us from viewing situations with the unique eyes of our personal experience.However, the leaders who think "out-of-the-proverbial-box" do so by incorporating what I like to see as a, Strategically Wise Synergistic Process of Creation.These creative thinkers apply their own kinds of action-oriented logic to problems to help them find …



1703. Organize your Office- Seven Solutions By Rebekah Slatkin
      1. Create a filing system with broad categories such as “Insurance” and then break those categories down further into sub-categories (i.e., car, life, medical), alphabetizing them along the way. Devote one file drawer to each category (if possible) and use a different color for each category.2. Create a file index for you and anyone else needing to access your files. A file index is basically a user-friendly guide to where each file is located. So if you are looking for an insurance claim, the…



1704. When Is Time Management Not Enough?
      A working manager needs more than time management. That old saying, “Dance with the one that brought you to the ball,” came to mind as I received a reality jolt recently.Let me share with you that jolting insight. I was in transition away from managing several groups of technicians and professionals to more personal hands-on production management. My self-image and reputation lead me to assume that simply putting in the same hours in my usual efficient manner would do the trick. So, I continued …



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1706. Can You Make a Fortune with Stocks? Realistic Ways to Play the US Stock Market
      The stock market should present you with a lot of hot stocks in 2006. Many of them are going to be new technology stocks that come from the nanotech, biotech, voip, healthcare, homeland defense or internet sectors. Most of them will seem promising, but the truth is that a good number of these trading & investing opportunities are extremely risky, while others are not as good as they seem. That's why it's very important to know how to choose the best especially if you want to day trade them. …



1707. Catch Your Staff Doing Something Right By Joan Schramm
      A long time ago, I learned something about being a manager that has proven to be one of the most valuable lessons I’ve ever heard.You can’t manage people from inside your office. You have to be out and about, talking to your staff and co-workers, and seeing and hearing what’s going on out there. It’s called “Management By Walking Around”, or MBWA.Technology has been a huge asset to the workplace, but it’s also made us a little lazy and disconnected. How many times do you e-mail someone in the …



1708. Rules for Running a Meeting By Ofer Tirosh
      As an experienced manager, I can announce without a doubt that the primary reason for lack of effectiveness in the contemporary business world is that people don’t follow the rules for running a meeting. Thousands meetings are conducted each day and most of the meeting chairmen have not even heard of the rules for running a meeting. Therefore, the following article includes a brief description of the basic rules for running a meeting.1. Planning – planning is probably the most important of th…



1709. Five Tips for Analyzing an Income Statement By Christopher Mallon
      In today's article, we’ll be looking at the income statement, which is the most deceptively simple of the major financial statements. I say simple because it’s just a list of all the revenue, minus all the expenses, to calculate what’s left over in profit. It’s no more difficult than putting your family budget together, right?That’s where the deceptive part of the description comes in. The items on the income statement are easily manipulated by, say, less-than-honest management, and don’t nece…



1710. Creative Writing - business principles produce more quality work, faster By Kal Bishop
      Maximization methodologies have long been used in business to produce quantities of quality ideas, faster. Creative writers who want to rapidly produce quantities of quality work should apply these same principles.a) Waiting for inspiration creates less output than forcing inspiration.Simply engaging in the task generates ideas. By defining the work process, the author can frame the mind for the coming task and trigger the mind into searching for ideas on multiple cognitive levels. Creative Di…



1711. Your Leadership Style
      If you want to succeed as a leader, you need to be comfortable with moving around the spectrum of leadership styles. Sticking with just one style means that you become predictable and hence, as a leader, dispensable. It also means that your style of leading may not fit the needs of the team or task. So, learn what the 4 leadership styles are and develop yourself to become skilled in each of them. 1. The Directive Style. The directive leadership style is the style most people equate with 'strong'…



1712. Innovation Management – Good Leadership By Kal Bishop
      Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development …



1713. Look Good on Voice Mail By Steve Kaye
      Your use of voice mail tells others a lot about you. Here's how to make a good impression.1) Present a Positive ImageYour outgoing voice mail message should be simple, positive, and professional. State your name and company followed by concise directions. You may want to leave a daily message because it shows that you check your messages and tells callers what to expect. For example, "Welcome to Steve Kaye's voice mail at Personal Quality. Today is Monday and I will be out, helping a cli…



1714. Eight Key Steps to Building B2B Major Account Client Alliances By Thomas J. Baskind
      Audiences who saw the fabled Broadway musical, Chorus Line, marveled at the intricate timing and seamless interaction of the dancers as they mastered the choreographer’s precision steps after many false starts in rehearsal.At the final curtain, the stage is crowded with dancers whose images are multiplied by mirrors strategically placed about the stage.That’s a tough scene to match.In many ways one can view the Chorus Line as a metaphor (sans mirrors) for orchestrating enduring major account r…



1715. The Two Most Powerful Words in Business By Sandra Sims
      There’s a series of television commercials currently running for a bank rewards program. It features people who find an unusual way to get out of awkward situations.My favorite is the one where a man and woman are sitting in a fine restaurant when the lady brings up “the talk.” Ladies, you know the one, the “where is this relationship going” speech. The woman in the commercial comes right to the point, “When are we getting married?”The poor guy gets the “deer in the headlights” look on his fac…



1716. Business management process - helps you to achieve business goal
      Business management process includes all the functions concerned with the proper planning, organizing, staffing, directing, coordinating and controlling of various business activities. Business process means how organizations achieve its specific goal. It involves both internal as well as external factors. In simple we can say that the various procedures and actions taken for the achievement of a particular result. A business fails to achieve success when its processes go in wrong direction or …



1717. More Computer Consulting 101 Hiring Tips (Part 2 of 2) By Joshua Feinberg
      Does your company need to retain the services of a competent computer consulting firm, but you have no idea how to really evaluate “competence”? In the first part of this two-part series on Computer Consulting 101 hiring tips, we looked at why small businesses find it so difficult to hire good computer consulting companies, as well as four basic questions that you must be addressed when searching for a new computer consulting vendor. Now in this second and final installment of this two part se…



1718. Human Resource Employee Risk Profile - Management Risks Explained By Philip Lye
      Human Resource Employee Risk ProfileIs your business at risk? Do you want peace of mind?Please answer the following question honestly by drawing a circle around or shading in the column. If you can only answer part of the question in the affirmative, then you should select ‘No’ eg in Q1 if you have employment contracts for your employees and not for your management team then select ‘No’.1. I have up to date employment contracts for all employees and management Yes No2. I induct all employees …



1719. Tales from the Corporate Frontlines: Workplace Ethics: Reaching the Highest Standard By Josh Greenberg
      This article relates to the Ethics in the Workplace competency, commonly evaluated in employee surveys. It gives examples of how employees and customers consider ethical behavior and sound values an integral part of your organization. This competency covers a variety of topics like customer treatment, employee professionalism, and expected/acceptable organizational behaviors. At a high level, this competency will investigate the standards by which your employees treat your customers, co-worker…



1720. 6 Steps to Effective Communication By Steve Kaye
      Effective leaders are known for being excellent communicators. Here's what to do.1) Avoid "Not." Negative talk encourages arguments, counter attacks, and attempts to solve your problems. It also creates a negative impression. For example, when you say, "I can't," you appear helpless and ineffective. Instead, talk about what you can do and what you want.2) Deal with impossible requests by 1) acknowledging the request, 2) empathizing with the other person's feelings, 3) saying, "I wish I coul…



1721. How to Reject a Job Applicant By Michael Mercer
      A Nightmare That Really HappenedOver 10 years ago, when I worked as a manager at a major corporation, I received a call from a headhunter about a magnificent job opening. It sounded like the perfect job for me. So, I went and was interviewed by the vice-president I would report to, if hired. He told me I was one of two finalists for the position.A week later, I got on an elevator with a person who looked totally elated. I asked her why she felt so jubilant. She proudly told me she was off…



1722. Knowledge Mapping By Deependra Tandukar
      This module focuses on the basics of Knowledge Mapping, its importance, principles, and methodologies.Key QuestionsWhat is K-map?What does the K-map show, and what do we map?Why is K-mapping so important?What are some of the key principles, methodologies, and questions for K-mapping?How do we create K-map?BackgroundEach of the past centuries has been dominated by single technology. The eighteenth century was the time of the great mechanical systems accompanying the Industrial Revolution. The n…



1723. Hire People For What They Do Best By Jacob Madison
      I recently flew from Seattle to Atlanta, I realized, just as we began our taxi, that it takes hundreds of support personnel to maintain a flight. I saw the woman at the check-in desk, security, pilots, luggage handlers, flight crews, air controllers, and the various staff physically on the tarmac doing whatever people do on an airport tarmac.Just as it takes hundreds of people to make a flight a reality, it takes a small army to run a business. One thing I have learned in my short-life of busi…



1724. The Enemy is Out There - Learning Disability #2
      This is my second article of a series, based on the seven learning disabilities identified by Peter Senge in his book 'The Fifth Discipline.' An organization's success is usually limited due to the learning disabilities found within it. These learning disabilities keep companies repeating the same mistakes time and again and prevent them from taking advantage of new opportunities. 'The Enemy is Out There' is not a problem confined to organizations but also to individuals in their daily lives. I…



1725. Continuous Improvement - PDCA - The DO Phase By Andrew Gowans
      Let's start with our reminder of... "What is an improvement cycle?"Make Continuous Improvement One Of Your Goals - As Soon As You Possibly Can (ID: 74077)What Is An Improvement Cycle?"Everything we do is a process, every process has a customer"The Improvement Cycle is a highly disciplined and rigorous approach to problem solving using the Plan, Do, Check, Act (PDCA) methodology developed by Dr. W. Edwards Deming.The Improvement Cycle consists of seven steps, 3 in the Plan phase, 1 in the Do p…



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