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- More Problem-Solving Success Tips By Jeanne Sawyer
The ability to solve complicated problems quickly is more important than ever in today’s tough economy.From the time we’re little kids, we’re taught to solve problems by trial and error. That’s fine if the problem is as simple as a burned out light bulb. When the problem is a muddle of business, technical and political problems, we need something that helps us untangle the mess. Unless you’re Harry Potter, treating a mess like a burned out light bulb is as effective as wishing for magic.Fortun…
- The Seven C's: Partnership Danger Signs - The 4th C: Cumulative Money Problems By Dorene Lehavi
A series of articles exploring the seven critical areas that can indicate a partnership is in trouble.The 4th C: CUMULATIVE MONEY PROBLEMSConflicts over money are very high on the list of reasons that 70% of business partnerships fail. I'm not referring necessarily to lack of money. The damage to business partnerships stem from the fact that each of us have different attitudes about money and therefore handle it in different ways.The most hopeful scenario is that differences have been discusse…
- What is productivity? And, why does it matter?
What is productivity? And, why does it matter?By: Robert F. AbbottWhen Phil hires a new helper for one of his construction projects, he first watches to see whether or not the newcomer has the right attitudes and habits to keep him as an employee. And, if the newcomer meets expectations,' Phil introduces him to his philosophy about work by telling him the woodcutters story.Two woodcutters who are working together for the first time, set off in the morning to cut down trees. One woodcutter works …
- Three Business Lessons From The US Postal Service By Denise O'Berry
There was a buzz in the air recently about the US Postal Service. Seems as though they were running into a budget deficit in the billions.The Postal Service claimed they must cut Saturday service to customers to stay afloat -- a service they had provided for years. And one that customers expected. They said people using email instead of regular mail made a major dent in their profits. Customers were in an uproar. If customers had a choice, they'd lose many. Welcome to the real world of busines…
- Turning a Negative Employee Into a Positive Asset By Teresa Miller
Several years ago, I took over the supervision of a section in a Public Agency. I was a newbie in management, enthusiastic, and excited about the opportunity that lay before me. I was informed by my manager that I had a problem employee on my team. He described her as unpleasant, resistant, not a team player and told me that I would have my hands full managing her. He stated that she had been forced upon him by another department and now we had to deal with her. I listened and filed his comme…
- 'Miracle Max' On Market Breakthroughs By John Di Frances
Successful enterprise building requires seven elements. These are:1. People, who are the source of the creative ideas which drive the enterprise’ s innovations;2. Financial Resources, to fund the transformation of these ideas into market breakthroughs;3. A Coherent Business Philosophy, from which the enterprise sets its course;4. Capable Leadership, in order to properly direct and manage the enterprise;5. Strategies and Tactics, to focus the enterprise’ s strengths and minimize its weaknesses;…
- Hollander Consultants Symposium Sets Standard for Client Delivery
Hollander Consultants Symposium Sets Standard for Client DeliveryCLEARWATER BEACH, FL: Hollander Consultants is holding its annual Florida symposium in Clearwater Beach with over 350 people in attendance. Doctors of veterinary, dentistry and optometry are being given useable and workable tools to help their patients and clients achieve better care and excellent service.Hollander Consultants’ clients flew to Clearwater Beach from all over the country and even from Canada to attend the symposium.…
- How to Coach Your Employees - 5 Simple Steps Anyone Can Do! By Martin Haworth
Want to get more from your people, but you don't know how? Are you up for a small challenge and prepared to do things a little differently? If so, we have five changes to your style that you will find easy to incorporate into the way you work and your people will love you for it; you will have more time and your business will flourish.Think about it - is that not worth just the little effort required?
Stop Fixing ThingsNext time someone comes to you with a problem in your business, STOP, bef…
- Employee Motivation - Get The Basics Right First*
To motivate your people, it is vital that you start off with understanding that there are some things that need to be fixed first, before you can get on with the above the line actions which develop a strong and engaged culture.There are eight things you need to do.Building a team of motivated people in your business is vital to get the very best results, but so many managers focus on the 'ra-ra-ra', rather than the important things - the things that make people feel comfortable in their workin…
- Performance Evaluation: How To Create Change By Andrew E. Schwartz
STEPS TOWARDS GIVING A GOOD APPRAISAL INTERVIEW: Give specific feedback. Statements such as, “You’re doing a good job” and “You’d better shape up” are almost without value unless accompanied by specific feedback on what the employee is to continue doing or to stop doing. If you evaluate with the word “positive,” describe how the employee manifests that characteristic. If you say that the employee “shows initiative,” talk about specific occasions on which the employee did indeed take the initia…
- Three Professional Services Resolutions for 2005 By Lisa Nirell
With client expectations higher than ever before, and the gradual industry recovery ahead, consulting firms will need to focus more than ever on carefully identifying and serving the right clients.Based on a recent interview with Brad Smith, VP of Research at Kennedy Information Inc., industry growth data prove that this is a great time to “niche thyself” and capitalize on targeted industry opportunities.Consulting industry growth has been declining for three years, and more consolidation is a…
- Strategic Planning for Associations: Planning to Plan
Making the commitment to undertake a strategic planning effort is an extremely important first step, but once you've done this, what can you do to ensure you get started on the right foot and continue on track? Here are some tips.
Break the Mold
Start by assembling the planning committee. Strive to create a team that has a good balance of board and non-board members, and seasoned as well as emerging leaders. Include creative people who aren't afraid to challenge the status quo. Even though the c…
- Turn Your Speech Into A Leadership Talk By Brent Filson
My experience working with thousands of leaders world wide for the past two decades teaches me that most leaders are screwing up their careers.On a daily basis, these leaders are getting the wrong results or the right results in the wrong ways.Interestingly, they themselves are choosing to fail. They're actively sabotaging their own careers.Leaders commit this sabotage for a simple reason: They make the fatal mistake of choosing to communicate with presentations and speeches -- not leadership…
- Demise of the Lone Ranger Manager: A Lesson in Management Communication Style By Azriel Winnett
When executives see themselves as solely responsible for the overall success of their enterprise, subordinates can hardly be blamed for acting according to predictions.Let's look at a familiar scene in classical American - if I
may use the word - mythology.Panic and terror have brought all normal activity to a
standstill in some pioneering settlement in the Wild
West. A bunch of bad guys have been scaring the pants
off the innocent, helpless and disorganized townsfolk.Then an imposing mask…
- Six Sigma is About More Than Just Number Crunching By Peter Peterka
Top executives who know only that Six Sigma is famous and popular have called for the implementation of Six Sigma programs, and, of course, want to see numbers. They may become very enamored with the copious numbers that Six Sigma produces. Unfortunately, they may not want to see more than just a series of reports and may not understand that Six Sigma is about so much more than crunching numbers and generating reports.Certainly, Six Sigma is about number crunching. In Six Sigma, first you defi…
- How to Sing the Song of the Unsung Heroes on Your Team By Susan Dunn
This article is for you if you’re a behind-the-scenes kind of person – the admin assistant who gets the presentation ready for the guys in marketing but doesn’t get to go to the meeting; the PR pro who writes all their speeches and answers all the complaint letters for the president or CEO; the at-home mother who makes sure the concert pianist practices; the deputy chief whose job description is doing all the things the chief doesn’t like to do or can’t do; or the paralegal who prepares all th…
- Problem-Solving Success Tip: Use Your Time for Problems that are Truly Important By Jeanne Sawyer
Use your time for problems that are truly important.Hard as it may be to walk away once you’re aware of it, just because a problem is there doesn’t mean you have to solve it. Ask yourself and your colleagues, “What will happen if we don’t solve this problem?” If the answer is, “not much,” then turn your attention to something more important. If you don’t know what will happen, find out before you undertake a problem-solving project. It should be clear to you and everyone else involved that the…
- Blame Culture Blues - How the Language of Blame Manifests Organisational Underperformance By Stuart Avery
If you have ever worked within a large organisation then you are sure to have heard the term 'we will not have a blame culture' at some point. However the sheer fact that this statement can be made is an indication that a blame culture already exists.Where the statement 'don't think of the colour blue', immediately makes one think of blue, the 'no blame culture' statement is more likely to raise within the organisation the possibility of blame than remove it. In fact an organisation must know …
- Business is About Making Money By Scott Kiser, DDS
Ask most people why they are in business and they will give you any number of reasons. Things such as wanting to improve the lives of others; make the world a better place; provide for their family; have more free time; the list goes on and on.Fact is business is about making money, which means the bottom line is the bottom line. Many business owners, managers and sales people seem to forget this. If you don’t have a strong bottom line you cannot continue to do business for very long. And if y…
- How to Protect Your Boss From Bad Meetings By Steve Kaye
Tough times mean more meetings. This happens because executives respond to
problems by calling meetings to fix them. And when the meetings fail to produce results, they call more meetings. In some companies, people have even called meetings to figure out why their meetings didn’t work.Rather than watch your boss trudge off to an endless schedule of meetings, here are
things you can do to help make the most of them.1) When someone calls to schedule a meeting for your boss, ask for the agenda.…
- Can What Someone Does Off-hours Affect Your Business? By Dave Taylor
Q: How much do I have to worry about what people who are part of my far-flung "virtual" corporation do when they're not working directly for me? I can't share too many details because the situation is touchy, as you might expect, but basically I have someone working for me as a writer, contributing material for my blog, and I have been hearing that he's writing some pretty far out, offensive material on other sites. Do I need to worry about it?A: This is a difficult situation, no question, an…
- Well-Defined Processes – How to Create By Chris Anderson
Interested in learning how to reduce development time, save money and stay in control? Business professionals can learn how to create well-defined processes with the easy-to-manage Process Approach of Plan-Do-Check-Act.Real Tools for Real Business ProcessIn MBA courses, students come across a lot of buzzwords and the theories behind them. And in the textbook, the terms look and sound great. But after they finish with their classes, they think to themselves: so now what I can I do with all of t…
- Creativity and Innovation Management: The Value Of Due Diligence By Kal Bishop
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation. There are other useful definitions, for example, creativity can be measured according to the number of ideas produced, the diversity of those ideas and the novelty of those ideas.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development…
- Quality Hiring: Are You Doing It Right? By Marcia Zidle
Quality hiring is more than running ads, screening, interviewing and checking references. It is a series of specific procedures that can bring in top candidates or create bottlenecks and inefficiencies. Here are six ways to enhance the entire recruitment process.Select the right sourcing method.
While the typical sourcing channels include in-house recruiters, employee referral programs, executive search firms, advertising, temporary staffing agencies, campus recruiting and, of course, the in…
- ISO 9001 2000, Getting Started on The Route To Registration By John Oakland
ISO 9001 2000, Getting startedBefore starting the ISO 9001 2000 route to registration you will need to have the top management on board. This can be achieved by highlighting to top management the cost benefits to the business of ISO 9001 2000 registration.If you feel unable to sell the benefits of ISO 9001 registration to your business or that you are unqualified to do this then it will be worth you contacting a consultant to assist you with this process. The consultant will have all the neces…
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More Articles:
1. In Search of the "Good Enough" Leader By Lonnie Pacelli
On a recent project my company was working with a frozen seafood manufacturer to help them bring a specialty frozen seafood product to market. A huge component of getting this project done was the packaging; it had to be eye-popping and appealing while protecting the frozen seafood pieces inside. After a number of design sessions with the packaging manufacturer, we received the finished packaging. What was initially exuberance during the design session turned into disappointment when we saw th…
2. Turning a Negative Employee Into a Positive Asset By Teresa Miller
Several years ago, I took over the supervision of a section in a Public Agency. I was a newbie in management, enthusiastic, and excited about the opportunity that lay before me. I was informed by my manager that I had a problem employee on my team. He described her as unpleasant, resistant, not a team player and told me that I would have my hands full managing her. He stated that she had been forced upon him by another department and now we had to deal with her. I listened and filed his comme…
3. Why Businesses Need to Start Nurturing Collective Wisdom By Marcus Goncalves
COLLECTIVE WISDOM CAN BE AN effective tool for solving the problem of knowledge deficit, or the underutilization of organizational knowledge. If you are a small, medium or large business, and you don’t have a method in place for harnessing and managing your organization’s collective knowledge, you may be losing opportunities for significant revenue enhancement. According to a study by the Delphi Group, less than 20 percent of knowledge available to an enterprise is actually used. Furthermore,…
4. Putting into Place Project Management Processes for SMEs (Small/Medium Businesses)
To many SME managers, the majority of project management literature can seem overwhelming, complex or downright inapplicable to their business environments. However, fast moving SMEs inevitably at some point of their development face the challenge of putting into place project management processes in order to handle their growth and/or improve the products or services that they provide.
Oftentimes the major added value of SMEs is their agility and ability to quickly bring to market products or …
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