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1651. "Let the Intern Do It" - Affordable Help for Your Business By Cathy Stucker
      Do you have more projects than time? Help might be as close as your nearest college. Many have intern programs, where students complete tasks for businesses as part of their studies.Here are a few tips for designing an internship program that will work for both you and the student:Have one or more specific projects in mind. You might want help with a PR campaign, design of a web site, industry research, creation of brochures and other marketing materials, or other tasks. Have duties in mind t…



1652. Reprimanding Marginal Employees By Andrew E. Schwartz
      THE MARGINAL PERFORMER: Every manager must, from time to time, deal with a marginal performer — an employee whose work, for the most part, is satisfactory, but who regularly fails in some specific area or areas to maintain a satisfactory level of performance. The work of the marginal performer can be classified as substandard in some cases but not so poor as to warrant immediate termination.FIVE DEADLY SINS FOUND IN REPRIMANDING EMPLOYEES: 1. Lacking a complete understanding of the rules and/o…



1653. Rapport - How to Build it with Your Team By Alan Fairweather
      I've often heard managers say - "My door is always open, come and talk to me anytime."You have to accept the fact that your team won't always do that. They might not want to bother you or they may feel that they should know the answers to their questions and they'll look stupid if they ask. And how many times have they approached you and you've been on the phone or "too busy?" It's your job to get out and talk to them.I've also heard managers say - "I sit with my team in an open-plan office s…



1654. Why You Need a Business Plan By Bob Nicholson
      This article was originally called "Do You Need a Business Plan?"The title was changed because in truth, every business needs a business plan. It’s a common misconception that business plans are used only for raising capital, as in "my bank wants to see a business plan before they will approve a loan," or, "I need a business plan so I can get venture funding."But a business plan is really just what it sounds like: a plan for running your business. It’s an essential tool for making sure tha…



1655. The Defining Moment: The Straw That Stirs The Drink Of Motivational Leadership (Part Two)
      PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to publish is appreciated but not required: mail to: brent@actionleadership.comWord count: 1000Summary: Motivation is a critical aspect of leadership. But most leaders fail to realize practical processes to motivate people consistently. Here is a motivational…



1656. What Every Manager Should Know About How to Conduct Successful Meetings By Etienne Gibbs
      Do you announce a meeting and find either no one shows up on time, they come with their own agenda, or the meeting goes on and on? If this is true in your case, then worry no more.Here are six steps to help you develop successful meetings:1. Establish a realistic and specific objective. Ask yourself, "What do I want to accomplish?" or "Why am I calling people together at this time?"Do I want:* to solve problem(s). * to inform. * to orient. * to gain feedback. * to give feedback. * t…



1657. Pareto's Law- Your Formula For Success By John Payne
      A 'dirt-world' retail business I used to manage had a large turnover, a very high profit, and less than 100 lines. Early in 2001, I was contracted to manage another business. This one carried over 800 different lines, yet had a turnover of only about a sixth of the other business, and a lower profit margin. They both had a comparable amount of traffic and credibility in the market, so how can it be that the results were so different?The explanation starts with Vilfredo Pareto, an Italian econo…



1658. Why Would Anyone Hold a Bad Meeting?
      Pssst, want a stock tip that will make you rich? Okay, here it is: phone a public corporation and ask to speak with the CEO.If a secretary tells you that the CEO expects to be busy in meetings for the next six hundred years, call your broker and sell the stock short. Any company unable to manage an activity that should last an hour is on its way down the financial tubes.Although it’s true that senior executives spend much of their time in meetings, you can bet that a business is in trouble if th…



1659. Internal Prisons: The Thief of Productivity and Quality in our Workforce By Troy Evans
      As a professional speaker, one of my biggest challenges is to grab the attention of my audience within the first few minutes of the presentation- grab them by the throat if you will. I do this by coming out in a suite and tie, following an introduction in which I have been described as a recent college graduate who earned both of his degrees with a 4.0 GPA and placement on the Deans and Presidents List. I am portrayed as someone who was once an honors roll student, star athlete, father and f…



1660. The Ins and Outs of Internal and External Relations By Andrew E. Schwartz
      INTERNAL PUBLIC RELATIONS: Never overlook an opportunity to do internal public relations about your department and its offerings. A training department must, first and foremost, be visible in the organization it serves. Larry Lottier, Manager, Education of Dana Corporation publishes a training department course catalog with faculty, course listings and course descriptions to publicize his department’s offerings. Gary Slobodian, Assistant Manager, Corporate Staff Development, of Great-West Lif…



1661. Are You Ready To Be Promoted?
      Promotion is one of those things almost everyone wants after a successful job search. But no one is bold enough to ask for it. If you're determined to get ahead after a successful job search and are willing to follow some simple steps, you can move the odds of a promotion significantly in your favor. 1. Under NO circumstances do you ever ask for a promotion! 2. Get yourself a mentor. Someone a level or two above you that you feel comfortable with . . . with whom you can talk and get advice. 3. D…



1662. Relationship Building - 5 Tips and 5 Questions By Martin Haworth
      And is isn't hard - it's more about focusing on people, who they are and what interests them. And that's just where you spend your time. About them - not you, not your business. Create partnerships.5 tips Be natural - by being yourself, you will build relationships with ease. Trust yourself - let yourself go. Be open, share your feelings, but mostly, listen to others. Ask questions - you will find out more about others by listening to what they have to say, so be nosy, ask open questions, find…



1663. 20 Questions To See If You Are Ready To Outsource By Steve Mezak
      Some companies are jumping into software outsourcing before they are ready. They hire a team, sometimes the wrong one, and then expect them to start producing software right away. In their rush, they skip the planning, goal setting and careful evaluation of how outsourcing fits into their organization.What does it mean to be ready for outsourcing? Is there a way to measure your readiness? Now you can answer a set of twenty questions on-line to get an idea of where you stand. The results will t…



1664. Feedback - Make it Descriptive By Alan Fairweather
      Have you ever heard yourself say to a team member - "You're really great" - "You're a star" - I think you're brilliant" - "You're doing a great job!"It's got to be a plus point that you're giving Confirming Feedback and there's nothing intrinsically wrong with any of the statements above; however, they could be better. There is also the danger that these statements could come across as a bit patronising.Managers who find it a bit difficult to give Confirming feedback might also feel uncomforta…



1665. How To Accelerate The Return On Investment (ROI) Of Your Senior Talent
      If you were given £100,000, how would you feel?If that £100,000 was then withdrawn and you were asked for another £150,000 how would you feel? You might question whether you had made the right decision to take the £100,000 in the first place. You might also feel annoyed, frustrated and bewildered to have to pay 2 ½ times that amount for the privilege.Well believe it or not, every time a newly appointed senior executive with a £100,000 salary doesn’t succeed, your overall cost is £250,000. Can yo…



1666. Performance Management Snippet - Have No Surprises By Martin Haworth
      Manage the performance of your people more easily by having a good working relationship with them at all times, not just when their review is due...When managing the performance of an individual, there is no value whatever in a Performance Management process being an ambush (ever been there? We all have!).During the natural and informal, day to day interactions you have with your people, ensure minor issues are raised; small parts of bigger shortfalls are tackled, in the moment.If the formal p…



1667. Strategies for Hiring Winners: Executive Summary By L. John Mason
      Would you like to avoid hiring mistakes, if possible? The following are tips from executives interviewed especially for this article.The secret to hiring "winners" is: Know the job and your company's culture, then find the correct person to fill the job.Hiring mistakes are very costly. Estimates range from 1-10 times the annual salaries, with the general consensus being 3 times the annual salary. This is based on recruiting and training the wrong candidate (the mistake), waiting for the produc…



1668. How to Leverage Your Strengths for Peak Performance By Dr. Robert Karlsberg
      Ask almost any business leader how to most effectively develop people and build teamwork and you’ll hear, “tap into employees’ strengths.” Yet when it comes to their own careers, many managers still focus the majority of their personal development efforts on shoring up areas of weakness.Sometimes this is due to well meaning critiques by superiors. Other times managers moving up the career ladder try to emulate those who have gone before.While all managers need to hone their communication and …



1669. The New Five Truths of Employee Motivation By Marcia Zidle
      Motivation is a term that is so widely used, yet many managers know little about how it really works. But it doesn’t have to be confusing—in fact, it’s quite simple. Treat your employees as valuable assets and you will reap the rewards. Here are five truths to pay attention to in motivating your workforce. Most managers think money is the top motivator—but, it’s not.Sure compensation is important, but most employees consider it a right—an exchange for the work they do. Rather, they want is to…



1670. Corporate Governance for Business Owners By Joe Kaleb
      It is clear that good Corporate Governance is in the best interests of shareholders of public companies, but how can it benefit shareholders of private companies and other business owners?Will a good system of corporate governance increase the bottom line?One of the elements of a good system of corporate governance is ensuring that the role, and the boards' expectations, of management are understood.SeparationSeparation of the board and management is often lacking when it comes to small medium…



1671. Managing a CAD Outsourcing Project
      We must first emphasize that here we are talking about outsourcing CAD projects, which is significantly easier than outsourcing software development or IT services (earlier articles of mine have explained why).This article also assumes that selection of the CAD providers has been completed with due diligence (the methods are described in an earlier article).As I mentioned in those prior articles, one of the most important ingredients for successful outsourcing is management of the ongoing projec…



1672. Problem-Solving Success Tip: Fix the Right Root Causes By Jeanne Sawyer
      Identify and fix the right root causes.Complicated problems have multiple root causes, probably more than you can handle all at once. The trick is to address the important causes first. Don’t waste time or money on causes that are either insignificant in impact or only peripheral causes of the problem you’re trying to fix.Root cause identification. Use an appropriate root cause analysis tool to identify the possible causes of your problem. Which tool is best depends on the problem, but Ishikaw…



1673. Improved Communication to Improve Results By Andrew E. Schwartz
      Facilitating good communication can make the difference between a well oiled, effective team and disorganization and ambiguity. By following the tips below, you, the supervisor, can take steps toward improving communication with your employees:1.Sure you’re their boss, but people listen better when you show respect and consideration. Remember how you felt in school when the teacher talked down to you? When employees are treated as adults, they are more likely to act like adults.2. Explain such…



1674. Bringing Ideas to Life: Seven Principles for Pulling Together By Rick Maurer
      You’re so excited you’re practically bouncing off the walls. This idea—your best ever—is not only going to save the company tens of thousands of dollars this year, it’s eventually going to be a moneymaker. However, following your presentation, your three colleagues sit staring at you like ‘hear no evil,’ ‘see no evil’ and ‘speak no evil.’ You stare back at them in idiotic wonder: Why don’t they want what you want—especially when it’s so clearly the best thing for the company?Almost everyone…



1675. Narcissism in the Boardroom By Sam Vaknin
      The perpetrators of the recent spate of financial frauds in the USA acted with callous disregard for both their employees and shareholders - not to mention other stakeholders. Psychologists have often remote-diagnosed them as "malignant, pathological narcissists".Narcissists are driven by the need to uphold and maintain a false self - a concocted, grandiose, and demanding psychological construct typical of the narcissistic personality disorder. The false self is projected to the world in order…



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