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  1. Tips for the Successful Manager/Supervisor By Mike Burstein
    Learn how to delegate Use sincere praise Seek employee input for change Screen applicants with appropriate testing Create an employee reward/bounty program for new hire referrals Do not hire husband/wife, parent/child teams – if one is terminated, the other may become a problem employee Long commutes usually lead to a disgruntled employee – take an applicants commute into consideration when hiring Set up a complete and ongoing training program Pair up each new hire with a long time employee a…


  2. Managing Your Manager By Michael Whitney
    A managers job in the workplace is to convey meaning in the actions of their employees, and they are looking for certain attributes during the interview process that you should know about. First, most managers love employees that agree with their point of view. This dangerous fundamental emotion is a basic human feeling. We all want our point of view to be understood.As a new employee looking for a job you can attack this one of two ways. You can either agree with your boss and risk the …


  3. How's Your HUB? By Mike Shannon
    Marketing gurus are always coming up with new lingo but oftentimes they are restating the old tried and true concepts in new terms. Marketing students from the 70's and 80's will be familiar with the acronym USP. USP stands for your "Unique Selling Position" and it should be the cornerstone of your marketing.Today they use a different acronym and talk about your HUB. HUB is a good one because just like the hub of a wheel, the image is that your HUB is at the center of your all of your marke…


  4. Learning Management Systems
    All of us should be familiar with what's happening with learning management systems (LMS). As organizations move away from a training mindset to a learning and performance culture, LMS will play a central role. The organization's LMS should be more than a training documentation system. In a recent article by LMS-guru Elliott Masie, Elliott listed the following expectations for a fully implement LMS: * a 'dashboard' for managers that highlights what their teams and individuals are learning * an i…


  5. Your Ultimate Leadership Feedback Loop: Their Leadership
    PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to publish is appreciated but not required: mail to: brent@actionleadership.comWord count: 517Summary: Leaders need feedback to thrive. If they don't constantly evaluate how they are doing as leaders, they face repeated failure. Here is one important feedback…


  6. Weak link of lean manufacturing
    Certainly lean manufacturing is a very good system. It is very effective and efficient. Lean manufacturing concepts outscores almost all the conventional manufacturing concepts by large margins. Lean manufacturing is the system for future. Concept of waste elimination will be much more important in the future. With the population growth, depreciation of available resources, requirement for systems which can utilize the available resources efficiently. Apart from this, wastes in any form are tigh…


  7. Managing the Human Resource Project By John T. Mooney
    We obtain strategic results by aligning HR mission, vision and values. The following overview highlights a macro approach to project management. Seeking a stretch assignment, such as ownership of a major corporate HR initiative, we lead our organization by example. Strategic project management affords an exciting and challenging opportunity to direct our futures and show case our talents.The VP of HR announces to the team that we must transition from a decentralized function to a centralize…


  8. Take Your Time - Make Time
    Of all the topics that are raised in arenas where management are discussed, Time management is one of the most frequent, Here's some great thoughts on why - and how you can find great solutions to the issues raised. Time management in itself has proved to be an important elemant of modern-day business management (of activities) . To attain the highest performance standards and quality in your management career, you've got to get this right. There are some skills which may need a little practice,…


  9. Where Businesses Fall Short By Alicia Smith
    1. No vision. Successful businesses have a clear vision or picture of their business purpose and mission. Your vision serves as a roadmap to help you see where you are today in relationship to where you want to be tomorrow. Your business plan serves as the mechanism that will help you to bridge the gap. When you don’t have a clear vision as to why you’re in business or where you intend to take your business, it’s like taking a road trip without a map. When you don’t know where you’re goi…


  10. Margin Management - Using the Supplier Profitability Ratio to Hold Your Vendors Accountable By Rick Johnson
    Margin management is not rocket science. Improving gross margin is simple. You must either raise prices or reduce cost of goods sold. But, there is a little more to it than that when you consider net profit. Consider doing an activity based costing analysis on your entire account base. There are plenty of instruction manuals published on how to do this. I guarantee you that you will find some surprises. You should also consider implementing a “Margin Hold” system that forces management approva…


  11. Quit Tolerating Crybabies By Michael Mercer
    I bet you have some employees, colleagues, family or friends who are crybabies.Definition: In our SPONTANEOUS OPTIMISM® book, we define a pessimist as someone who loves to do three things: 1. Complain 2. Blame 3. MoanThey are “Loser Magnets” – because they magnetically attract other pessimists and crybabies who love to complain, blame, and moan.In fact, they are “Emotional Vampires” who cherish every opportunity you give them to suck the good feelings right out of your skull.ADULT TANTRUMS…


  12. Marketing Miracle: Outsource Your Creative Services By Wendy Maynard
    The current economy is causing most companies to tighten their belts. With limited staffing and a restricted budget, how do you continue to promote your business? The simple solution is the occasional or ongoing use of outside resources such as graphic designers, writers, webmasters, and other creative talent.There are some real advantages to outsourcing.First, your business only has to purchase the services you need, when you need them. This saves on overhead costs such as equipment, office s…


  13. ISO 9001 What Records Does My Business Need To Keep? By John Oakland
    Which documents must I keep for ISO 9001?In addition to the legislative requirement for your business to keep certain records ISO 9001 2000 requires your business to retain other records to demonstrate compliance with its various clauses.From an ISO 9001 2000 viewpoint records are documents generated whilst operating your Quality Management System. Typical examples are records of management reviews, purchase orders, sales orders, test results and internal quality system audits.An ISO 9001 2000…


  14. Middle-Aged Managers, the Forgotten Digital Divide By Mary Carroll
    The digital divide is defined by the role computers play within widening social gaps in our society, as the condition of one group having an advantage over another group in regard to computers, technology skills and Internet access.This is usually thought of as being a divide between the white middle class and minority communities; but there is another often overlooked class of nonusers, the middle-aged corporate manager. As computer skills play an increasingly important role in building caree…


  15. Don't Sweat the Small Stuff with Your Credit Policy By Michelle Dunn
    Do you know how many customers you have that are past due right now? How many bad checks are sitting on your desk that you don’t know what to do with? How many dunning letters do you send out a month?How would you like to answer those questions with none, or very few? In a new book, “Become the Squeaky Wheel,” Michelle Dunn, explains and outlines some easy procedures you can use to erase bad debt, and prevent it in the future.“One thing that is often overlooked is how to prevent future credit…


  16. Dealing with Marginal Performers: The Therapeutic Approach By Andrew E. Schwartz
    --PREPARATION: The purpose of the therapeutic approach is to spark an employee toward improved performance through counseling. The manager’s goal is to help the employee recognize the existence of a problem, accept the need for change, and formulate his or her own program for improvement. The manager should critically assess his or her own attitudes and opinions. It is important to try to eliminate all personal bias and prejudice or at least be aware of any such emotions no matter how little e…


  17. Loyalty, Motivation And Work-Life Balance By Barry Maher
    Managers who aren't loyal to their people can't expect loyalty in return. Companies that complain about employee loyalty have usually done nothing to earn loyalty, often routinely lying to employees, demanding sacrifices that are never rewarded, shunting them aside and casting them off in the name of good business.I know of one organization that routinely takes top performing managers and sticks them in problem markets. Fair enough. What isn't fair is that these managers are paid on an inflexi…


  18. Organizational Culture, Creativity, Innovation By Kal Bishop
    It can be concluded with great certainty that certain organizational cultures inhibit creativity and innovation whilst others foster it. Some organizations are just better at identifying problems, generating and selecting valuable ideas and developing and commercialising them - this is why those firms tend to maintain competitive advantage and remain leaders in their field.Another way to look at the problem is in terms of blocks. Certain organizations create or enhance blocks that prevent thei…


  19. Time Management and the "to do" list
    I recently did a web search on time management and received 50,500,000 hits. In reality probably only two to three hundred of them were really about time management, but the prevalence of such sites indicates how important the concept is to all of us. The time management industry is flooded with books about how manage your day. Time management tools with everything from computer programs for scheduling to the ubiquitous planner to simple task lists can be found in every bookstore across the coun…


  20. Change Happens: Change and Transition Management for the Individual By L. John Mason
    Life change is unavoidable. The pace of change has increased to a record rate with the latest innovations and information technologies. Our body's primitive response mechanism has not been able to keep pace and we are living with "overwhelm" as a daily companion. We do not have time to adapt at a genetic level, so we must learn to use behavioral adaptations to survive and thrive.Each of us is a unique person with our unique habitual response to stress. Some of us respond to stress with anger, …


  21. I Said Pareto Chart… Not Potato Chart! By Martin Pl
    Does this sound familiar? You were hired for the new management position. You were tasked to turn the numbers around. You take some time reviewing the current situation. Now it’s time to take a look at the current processes and get your staff together to analyze the data. You tell them that you want to brainstorm; work on a few mind maps, whip out a couple Ishikawa’s to get started and then have them bring Pareto charts relative to their respective functions.One of your department heads looks …


  22. Ten Top Ways for Managers to Motivate Their People By Martin Haworth
    So to help start the ball rolling, here are ten top ways to get your people motivated. Ten small steps for you to start with. Recognise themRecognise your people as people, by saying 'Good Morning', checking that they're OK and taking a little time with them. Challenge themPeople need stimulation at work, so to encourage growth, build on their achievement of one skill, with the introduction of another. Instruct, coach and then delegate the new task. Encourage funWhilst it is a fine line b…


  23. How to Manage Your Most Valuable Assets - People? By Philip Lye
    People management and leadership has become a major topic of conversation in today’s market place and have assumed mythical qualities. Managing you people is not that difficult if you are willing to invest one thing in their development; YOU.The emotional cost and some simple training and mentoring can see you be a successful leader and manager.As a previous CEO of companies (before starting Biz Momentum) I proved this time and time again and often baffled and confounded those that wanted to m…


  24. Focus Leads To Nonprofit Success: Is Your Organization Rowing or Drifting By Judith Rothbaum
    Picture yourself standing on the bank of a river watching a rowing competition. Carefully watch the crews. Crewmembers dip the oars and bring them to the surface again and again in a carefully orchestrated rhythm. Crewmembers are working together to realize their common vision of a first place finish. Every team member is clear about the mission - complete the race in the fastest time.Everyone is working hard to pull in the same direction at the same time. They are focused on the desired end r…


  25. Doing More With Less By Cynthia Kyriazis
    This is a bottom-line environment.Decreasing the downtime of revenue producing employees is a major concern. Efficiency, effectiveness, productivity gains, lowering expenses and increasing ROI are words we are all hearing more of these days. Yet "Sales and Marketing Management" magazine says that less than half of today's sales forces have ever sold during the type of economic market we are currently facing.InvestmentAside from the obvious investment in training, sales professionals are provid…



  26. Article Index: | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | 34 | 35 | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 | 49 | 50 | 51 | 52 | 53 | 54 | 55 | 56 | 57 | 58 | 59 | 60 | 61 | 62 | 63| 64 | 65 | 66 | 67 | 68 | 69 | 70 | 71 | 72 | 73 | 74 | 75 | 76 | 77 | 78 | 79 | 80 | 81


More Articles:


1. Influencing the Organisation By Tony Marven
There is a saying about management that suggests some managers are so focussed on the details of a business, that when the Titanic was sinking those particular managers were still straightening chairs in the dining room. Whether we love ‘em or hate ‘em, managers are here to stay, and their job is fundamentally to manage the resources within an organisation for optimum efficiency and effectiveness, and by doing so to achieve the organisation’s goals. To help them do this they have the gift of a…

2. The Ivory Tower Syndrome By David Meyer
"His cardinal mistake is that he isolates himself, and allows nobody to see him; and by which he does not know what is going on in the very matter he is dealing with. - Abraham Lincoln on his reason for relieving Gen. John C Fremont of his Missouri command. (September 1861)How many times have you been given direction from your boss or the "head office" where you find yourself just shaking your head, wondering how the executive team could possibly have made such an uninformed decision? Maybe th…

3. Telephone Techniques: Boost Your Productivity With Effective Phoning By Neen James
One of the things that most impacts people’s productivity is not being able to focus on completing one task at a time – we are so overloaded with tasks and interruptions that it requires great discipline to avoid spending the entire day responding to other people’s agendas. Telephone calls, both making and receiving them, are one of the greatest disruptions to the flow of the day and to our ability to concentrate on the task at hand. And the use of mobile phones, while a great asset to our bus…

4. The Myth Of Relationship Selling Revealed At Last By Rich Harshaw
The second you quit being the 'best deal' for your customer, he'll drop you like a hot potato. Regardless of how many lunches you've bought him or birthdays you've remembered.Every business we've ever consulted tells us the same thing about their sales force. They say that their industry is different from all the others and the only effective way for their salespeople to sell is to build buddy-buddy relationships with their prospects and customers. We hear it from printers, bankers, jewelers, …