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1501. Parenting Your Employees to Better Performance By Inez Ng
      Have you ever worked for someone who was such a micro-manager that it drove you crazy? And have you ever worked for someone who was so hands-off that you felt like a lone warrior on the battlefield? These are examples of you working for leaders who did not adapt their style based on the employee’s needs. I would venture to guess that you were not entirely motivated to put out your very best effort every time when you were feeling such frustrations.What can you, as a manager, do to prevent t…



1502. Effective Meetings Begin With a Real Agenda
      Everyone knows that an agenda is the key to an effective meeting. But an agenda that consists of a list of nouns, such as budget, software, and picnic, is useless. Here’s how to prepare a real agenda that puts you in control of the meeting.1) Goal. Every real agenda begins with a goal that describes the result wanted at the end of the meeting, such as: find a way to reduce travel costs by 10%. Ideally, this goal should be stated so clearly that someone else could use it to design a meeting that …



1503. 5 Tips For Creating Great Jobs By Joe Nicassio
      1) Create A Powerful "Mission Statement"-When your business mission is clear, every part of your business will improve, because you have a clear, definite major purpose. You will more easily attract people that believe in your mission. No one wants a menial job. Everyone wants a meaning-full job.2) Make a Commitment To Marketing With Excellence-When you market with excellence, you will create more business. This revenue will help you create cash flow to good paying jobs. Maximizing you…



1504. Is Your Performance Review System Outdated? By Doug Staneart
      One of the most common complaints we hear from interviewing employees in the construction industry is, “I never get useful feedback about how I am doing my job.”Most companies today use a performance appraisal system or a performance review system that was invented decades ago in a much slower business economy. So data that is given to employees in annual, semi-annual, or even quarterly reviews tends to be outdated by the time it is received by the person who could benefit most from the infor…



1505. Five Ways to Influence Change in Others By Kevin Eikenberry
      Because of my work as a consultant, trainer and coach I deal with change and people’s reactions to it all the time. When a Client decides to work with us, they are recognizing that some sort of change is needed. After all, if they want more effective teams, better Customer Service, higher creativity, more effective training, or more effective leadership in their organizations, something has to become different than it is currently. Change must occur.Because of this, change is often at the c…



1506. Follow Up: It Makes A Difference By David Handler
      A while back the headlight switch on our minivan quit working, so early one Saturday morning we took it to the neighborhood repair shop that has been mailing postcards to us the past three years. They said it would take 90 minutes to check things out.Three hours later we call: still haven’t gotten to it, but it’s up next. Two hours after that we call again: he’s looking at it right now. Three more hours, another call: yep, it’s broken, but we can’t get the part until Monday. We decide to pick …



1507. 13 Comments on Bad Meetings By Steve Kaye
      Bad meetings are a cultural malady that senior executives pass on to new employees.Long pointless meetings are useful in that they keep incompetent people from interfering with those who are working.An employee who needs permission to buy a box of paperclips can spend tens of thousands of dollars worth of employee time on bad meetings.Many people attempt to save time by Not planning. This false short cut guarantees that everyone will spend more time later.Unstructured spontaneity leads to …



1508. Leadership Success and Its Greatest Barrier: the Law of Administrivia
      Years ago, a very wise, and often cynical boss of mine asked me for a definition of management. After reflecting on the question I proceeded to give him an intellectually careful and, I thought, accurate definition. He allowed me to complete the answer and then came back with his definition which was, “Management is just one darn thing after another.” After having a good laugh, I thought about his remark and concluded that he had basically identified what makes life so challenging for those in l…



1509. Is Drug Screening Too Costly To Do Or Do Without? One Company Has The Answer! By Laura Betterly
      The director of telemarketing operations at a financial services company looks out across his 3600 square foot call center on a typical Monday morning. “Look at all those empty chairs”, he laments. “It is sickly Monday and my partiers are taking their usual unscheduled day long break”. The problem of the “three day weekend” or absenteeism in general doesn’t just affect the manager in this setting. What about the other 80% of the work force who showed up? They are now burdened with additional d…



1510. Lessons From Innovative Companies By Marcia Zidle
      What do the companies 3M, Polaroid, and Walt Disney have in common? All have innovation in their blood. All encourage an innovative spirit at every level of their organization.For example, 3M has a goal to derive 30% of revenues from products less than 4 years old. Research staff spend 15% of their time on projects of their choice. They are encouraged to mingle with customers, take risks and champion ideas. Out of this culture have come the famous Post-it notes and other very profitable p…



1511. Every Business Needs a BHAG
      In the heady arena of strategy, the consultants of the world find wonderful acronyms for the work they do. Today let me introduce one of those to you. It's the BHAG - the Big Hairy Audacious Goal! This is the goal that really stretches you to think differently about how you do business. It's the goal that going to help you transform your business, rather than being satisfied with incremental change. It's the goal that's going to inspire you to do your best work and outshine your competition. So …



1512. Participative Management in Organizational Change By Michael Beitler
      I recently read an article in which the author said, "Senior managers are becoming more accepting of participative management and employee involvement because they (senior managers) are becoming more humanistic." Nonsense!Anybody who works with senior managers as a management consultant quickly realizes that most managers enjoy the power vested in their positions. Many of these managers are not interested in sharing their power and decision-making authority. Organizational Change (OC) consu…



1513. MANAGING CRISIS; when you’re too good at it By Robin Harris
      When you are acclaimed for excellence during times of crisis you may not feel so good in a non-crisis environment.  You may not shine so bright, perform so well, be quite so acclaimed.  If crisis is how you satisfy your personal need to be needed, to feel accomplished, to be respected, to be heard, to be noticed, blah blah blah, then you will naturally seek out, create, attract, be drawn into situations that will allow you to meet this need.  Your environments and relationships will be filled …



1514. The Myth of the Management Team By Graeme Nichol
      Every business has problems. That is why the average life span of a large industrial company is 40 years. Some are learning disabilities where companies are not prepared to learn from their mistakes. They insist on doing the same thing every time. Even when problems occur no one examines the cause of the problem. The problem is an embarrassment that should be swept under the rug and forgotten rather than be used as an opportunity to learn. Handling these dilemmas and disabilities is the Manage…



1515. Three Motivation Mistakes Managers Make By Ira Wolfe
      I. Too much emphasis on pay, benefits, and perks:The Saratoga Institute reports that 88% of employees voluntarily leave their jobs for other reasons, such as misalignment of mutual expectations, person-job mismatch, insufficient coaching and feedback, perception of poor career-advancement prospects, work-life imbalance, and both distrust toward and low confidence in senior leadership. Still, most managers refuse to acknowledge the "push" factors, preferring to see the "pull" factor of more mon…



1516. Inspirational Power ( Part 1 ) By Henrique Plöger-Abreu
      The Fundamentals of Strategic Marketing, Some Key Traits for Greater EffectivenessProbably, the greatest challenge to marketing management in the next five Years will be to change quick and fast enough, in order to keep pace with new technologies, new markets and new corporate values According to the definition of the AMA, “Marketing is an organizational function and a set of processes for creating, communicating and delivering value to customers and for managing customer relationships in wa…



1517. Hey Mr. Manufacturer-- Distributors Are not Catfish By Rick Johnson
      Catfish are native to North America. As you may know, catfish are bottom feeders with slick, shiny skin and no scales, often known as "Mr. Whiskers." They feed on algae and prefer "dead stinky bait" rather than better, live alternatives. They feed at night and can be predators. Most are sleek and quick, but some have been known to grow over 50 pounds. Catfish known as Bull Heads are even more of a scavenger and feed on decaying organic matter. Bull Heads are not the fighters that Channel Catfi…



1518. The UK's Programme and Project Support Survey 2005 By Lindsay Scott
      Reporting is officially the most performed activity by project support professionals todayArras People has recently carried out a comprehensive survey that gives an interesting insight into the roles of project and programme support today in the marketplace. Surprise results show that more and more support people are moving away from the most basic of project administration tasks and starting to add real value.90% of people perform reporting activities and spends about a fifth of worktime doin…



1519. Unexpected Wisdom
      If you have ever traveled across country by train, you know that meals are served with community seating. That means you can meet new people with every meal.In late March I took the train home (to Southern California) from an engagement in Massachusetts. One evening my meal companions consisted of a very nice couple and a teenager. At first, the teenager had little to say. (Parents, does this sound familiar?) But through my questions he told us that he was 16, wanted to be an attorney, and could…



1520. Employee Discipline: How to Nip Problems in the Bud By Marcia Zidle
      Are you uncomfortable with delivering disciplinary action, even involving employees you know deserve it? You're not alone. Disciplinary action is one of the least favored tasks a supervisor must occasionally perform.Disciplining employees is so dreaded by so many supervisors that many look the other way when trouble develops, perhaps in the hope that the matter will correct itself. But most of the time it doesn’t – it tends to go from bad to worse. Rather than allow that to happen, take positi…



1521. Innovation Management – Reducing Hierarchy By Kal Bishop
      Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development …



1522. Keep Your Eye on the Overall Project Management Promises By S. Maurer
      A Project Management Rule: Keep your eye on the overall project promises. Project work can be difficult. It is easy to loose sight of what we are doing and why we are doing it. Remind your team and yourself of the overall promises and how you are doing fulfilling those promises.The core variables of the project management process, namely: product scope, quality grade, time-to-produce and total cost-at-completion must all be mutually consistent and attainable.Are we using project management…



1523. Why Leadership Matters in Professional Practices By Graham Yemm
      “A leader has two important characteristics; first he is going somewhere; second he is able to persuade others to go with him.”RobespierreHow many of the people who run professional firms have achieved their positions as a result of planned career development? Or through assessment centres, or their ability as leaders and managers? I wonder whether a large number are still there because of some family connection, who they know and bring to the firm as clients, length of service or revenues g…



1524. Stop Sickies and Make People Happy At Work
      Stop Sickies and Make People Happy At Work If you're an employer or a manager then work place absenceis costing you money, inconvenience, and upsetting yourcustomers. And as we all know, not all days taken off workare due to genuine sickness. Many employees 'take a sickie'because their morale is low and they just don't like orcan't do their work.The challenge for employers and managers is to make peoplehappier at work. And if people are happy at work then theyare less likely to take a day off ev…



1525. Energy Saving LED RFID Tag Readers Running on Vibrational Energy By Lance Winslow
      Can we build the newest robotic warehouses for the Gillette, Wal-Mart and the Department of Defense to be ultra energy efficient? Can we turn off all the lights and save on the energy? Can we turn off all the peripherals and save that energy too? If there is a natural disaster and the power goes off can the warehouse run on minimal back-up energy and do so for weeks?As we saw with Hurricane Katrina and Rita the power went out, but delivery of goods to Wal-Mart went on. What if the warehouses w…



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