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How to Attract and Retain the Right People
If you’re one of the many executives struggling with finding and keeping the right people to propel your business forward, you’ll find these insights helpful.If you’re frustrated by trying to motivate people, work instead to develop a company where people are self-motivated – where they do things because they want to. When we’re inspired, we enjoy our work, we’re productive, and we’re proud of our efforts. We remain focused and committed to the task at hand. In short, we put forth out best effor…

Relationships On the Job By Todd Linaman
Finding the right position is only one piece of the puzzle that leads to job satisfaction. Have you ever heard someone say, "I’d like my work if it weren’t for the people I work with"? One of the greatest challenges in the workplace is getting along with other people. It hardly matters if someone is the best and brightest at what he does if he creates dissension in the office. Regardless of whether we’re hired to lead or be led, it is the ability to establish functional and healthy workplace r…

Innovation Management – Selecting Good Ideas By Kal Bishop
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation. There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation. Whilst there is no sure fire route to commercial success, these processes improve the probability that good ideas will be generated and selected and that i…

Communicating CEOs By Robert Abbott
I see a PR firm has done a survey on the amount of time Canadian CEOs spend on communication, and found they spend almost half of their time on communication.I think we're supposed to be impressed that CEOs spend that much time on communication. But, quite frankly, what else does a CEO do? And, if you consider both direct and indirect communication, wouldn't that be more like 90%?So, what do CEOs do, and how much of that involves communication of one kind or another?Well, they make decisions. …

Identifying Candidates for Leadership By Michael Beitler
A critical task in the succession planning process of any organization is identifying candidates. Traditionally, candidates have been identified based on past performance. While this seems logical, it is problematic in practice.Past performance always measures success in a lower-level position. What is needed in succession planning is a system to identify potential for success in a future higher-level position. The best predictive model I have found is the Leadership Pipeline Model by Charan, …

Search Engine Strategies, the Event
The Search Engine Strategies event provided us with fodder for a series of articles to help business owners increase their market share, extend their marketing reach, and dramatically expand their geographical reach into new sources and new markets. Search engine optimization allows a company's web site to defeat time and distance to maximize the company's potential. Why we went: The last time we sent anyone to the Search Engine stategies conference was in 2001 - I think. Not because we were rea…

Employees - Treat them the way they Expect to be Treated
When you have to deal with one of your team who'scomplaining to you, rather than allowing your negativeprogrammes to take over, get your thinking part in gear andtry to see the situation the way they see it. You don'tnecessarily have to agree with them but perhaps you canempathise with their point of view.The successful manager thinks about the people they have todeal with, is sensitive to how they see things and knowsthat they might think differently than they do. Let me give you an example:I'v…

Inspiring Loyalty and Contentment in Your Workforce By Mark Harrison
One of the first things I look at when I take over a new department or division is the attitudes of the managers and /or supervisors.I ask myself the following questions;Do they inspire loyalty in their staff?If not, why not?If they do, how do they do it?The workforce of any company is normally the lifeblood of the business, the oil that lubricates the machinery. Sure, managers are there to (normally) be creative and develop a plan and a vision but the workforce are essential to the future pro…

Success in Business Means Managing Negative Emotions By Nick Arrizza, M.D.
You may have the MBA but if an internal critic constantly berates you, or you have feelings of self-doubt, low self-confidence, fears of rejection or other negative emotions your chances of success may be quite limited.More and more executives are beginning to realize that the next frontier in maximizing their chances for success is to start focusing on building personal internal skills that go beyond the business training that they have already received.To drive the point home, a metaphor to …

Lone Rangers Suffer without Tonto By Alicia Smith
A lone ranger is someone who prefers working in solitude or isolation. Sometimes life circumstances can call for us to adopt this attitude. When it comes to marketing our business, however, adopting this mentality can prevent you from achieving the success that you desire.There are many reasons why people operate in isolation. Some do not know there are better or easier ways, while others prefer to work alone because of certain personality characteristics. Yet working with others in our bu…

Project Management - How to Plan and Schedule More Complex Projects
Gantt charts are useful tools for analysing, planning and controlling complex multi stage projects. Gantt Charts can; Assist in identifying the tasks and sub tasks to be undertaken Help you lay out the tasks that need to be completed Assist in scheduling when these tasks will be carried out and in what order Assist in planning resources and needed to complete the project, Assist in working out the critical path for a project where it needs to be completed by a particular date. When a complex o…

3 Ingredients of Highly Profitable Organizational Change By Michael Mercer
As waves of organizational change sweep across the business landscape, a huge question arises: What must a leader do to make sure change produces highly profitable results?To find out, I uncovered exactly what executives did who planned and implemented organizational change that produced $10-million - $1-billion in profit improvement.I discovered that highly profitable organizational change requires three key ingredients. If any ingredient is missing or incomplete, then even the best plans w…

The Gift of Gratitude By Kevin Eikenberry
Gratitude might seem like a soft or even an obvious subject to you. Perhaps you would rather read about a leadership lesson or a marketing approach or even a motivational technique. If that is what you are thinking, I urge you to read on. I don’t think you will be disappointed.From the time we are little kids we are taught to say thank you. It is one of the first things we learn. We are taught to say thank you because our parents know that showing that simple appreciation is polite behavi…

Group Discussion Guidelines By Andrew E. Schwartz
DISCUSSION METHODS: There are two basic types of discussion methods; the conference method and the workshop method. The conference method involves meetings of staff members, usually from the same organization, and is convened to pass on information, communicate management policies or decisions, or to solve organizational problems. These meetings are usually held for only one or two days, and generally consist of large discussion groups. The workshop method, on the other hand, is usually utiliz…

Check Your Communication Skills By Steve Kaye
Use this check list to assess your communication skills.Focus* Do you pay complete attention to others when they are speaking? (A wandering focus discourages open communication.)* Do you manage your thoughts during a conversation, focusing them on understanding what the other person is saying? (Effective listening requires more concentration than any other form of communication. If you are thinking about anything other than what the person is saying, you are defeating your ability to unde…

How to Make Your Tanning Salon More Profitable By Robert Geoghegan
Do you own or manage a Tanning salon?Do you have a Tanning Salon but feel increasingly concerned about the local competition and the subsequent dwindling customer base? It doesn't seem to matter how professional you are or how good your Salon is, it seems that price is King, and because your competitors do it cheaper - you are losing out.Well, at the moment there is a new weapon, and this weapon is a Nail Art Machine, use it to fight back, by offering a service that your competitor doesn't. Yo…

Selective Job Cuts Often Benefits Firm More Than Broad Layoffs Over Long Term By John Di Frances
It is difficult to pick up a newspaper or listen to a business news broadcast without being greeted with the announcement of another massive corporate layoff or cutback. The economy catches a chill and, as a result, the corporate world catches a profits "cold." Before long the pink slips begin to fly. We have come to accept this as the inevitable employment cycle. Is it any wonder that employees feel so little loyalty toward their employers?On the other hand, corporations seem to have no al…

Business Relationships - Promises are for Keeping
It's a small thing, but it is so vital. In your business relationships, forgetting little things promised, causes erosion of trust and belief in you and all you stand for. And ultimately, those little things add up to a lot for your people. And that affects you and in the end, your business success. Integrity is very important to me, and I try hard to 'do unto others as I would wish them do unto me'. It hasn't always worked that way for me though. There have been times in my previous career - ti…

Building High Performance Teams
Your managerial success is tied to your team. Teams are the most valuable resource of an organization. The times of lone leadership are over with Alexander the Great. These are the times of the team leadership. If you can build a successful team and work as the leader who is just a little more equal than others you may be able to pull off everything you do with great success. Successful team building requires a lot of focus and effort. Here are a few tips to build teams that are effective and de…

Quick Tip - Effective Meetings Have a Complete Agenda
Most agendas for a meeting look like this.* Budget* Payroll* Staff* Sales* VutszxtnSome people would tell me, 'That's a perfectly good agenda. I know what all of those things mean, except, uh, 'vutszxtn'.' The point is, vutszxtn means as much to you as the other terms mean to the other participants. For example, does budget mean increase the budget? Plan a budget? Report on the budget? Reduce the budget? Complain about the budget? Make fun of the budget? Or what?An agenda like the one above coul…

Managers Must Choose Their Battles Carefully By Glenn Shepard
The most difficult choices you’ll ever have to make as a manager are in choosing your battles. You need to answer three questions:1.) Which battles can be won? 2.) Which battles do I have to win? 3.) Which battles are best not to fight?You can’t win all battles. For example, you shouldn’t resist if a mugger sticks a gun in your back and demands your money. Other battles can be won but the price of winning is too high. Taking a customer to small claims court over an unpaid $20 invoice is unwise…

Strategies for Planning and Conducting Effective Meetings By Kate Smalley
Did you know that business executives spend about half their time sitting in meetings? In fact, 40 to 50 percent of their working hours are consumed by meetings, according to a study by the Annenberg School of Communications at UCLA and the University of Minnesota's Training & Development Research Center.Meetings are inevitable - whether you’re a business executive or member of a volunteer, social, or civic organization. But meetings can be a very effective and efficient way to communi…

Increase In-House Nursing Homes Collections By Steve Austin
The following nursing home collections report outlines 11 guidelines you can follow to increase the amount of in-house long term care collections your facility collects.1] Have A Defined Long Term Care Collection PolicyOne of the major causes of delinquent nursing home receivables is that the facility has not clearly defined to its residents/responsible parties and business office staff when the accounts are to be paid. If you are currently 'playing-it-by-ear', and have no consistent guideline…

The Four Key Steps In Hiring And Keeping Top People By Ernest Oriente
“When you hire the best, the rest is easy!” We have heard this phrase many times, but how do we put this concept into action? We know that hiring the best people is vital to the success of your business, especially for fast growing businesses. And certainly, your customers have high service expectations. So…how do you hire and keep top people? Let’s start from the beginning.The job description: Often overlooked, the job description sets the tone for success when hiring new people. Start b…

Encouraging Behavior That Gets Results By Guy Harris
You’re the boss, and you have every reason to feel good about your organization.You’ve built a great team.You’ve put strong players in every spot.You have clearly defined procedures for every part of the business.You have incentive, safety recognition, and bonus programs.But something doesn’t seem quite right.Somehow, there seems to be a sense of unease. You can’t put your finger on it exactly, but you know it’s there. It’s what you wake up at 2 a.m. worrying about.What are the symptoms?Well…

1. Turning a Negative Employee Into a Positive Asset By Teresa Miller
Several years ago, I took over the supervision of a section in a Public Agency. I was a newbie in management, enthusiastic, and excited about the opportunity that lay before me. I was informed by my manager that I had a problem employee on my team. He described her as unpleasant, resistant, not a team player and told me that I would have my hands full managing her. He stated that she had been forced upon him by another department and now we had to deal with her. I listened and filed his comme…

2. Getting to Consensus
The need to get people in an organization to pull together comes out often in discussions about communication.Let’s think of it as getting to consensus, to roll a bunch of similar issues into one ball. Further, let’s think of getting to consensus as a process. That is, something that happens as the result of a series of deliberate actions on our part.We start the process by analyzing the current situation - how far from consensus do we now stand? Do we have embittered, untrusting people in the g…

3. Managing People - No More Mr Tough Guy By Alan Fairweather
I believe the media and our culture sends the wrong messages about how to manage people and this makes it difficult for Business Owners and Managers.We've all heard the old cliché "nice guys don't finish first" and that has a huge impact on how managers deal with their people. We're led to believe that successful managers are tough, courageous "no nonsense" type of people. And if you're weak or soft with your people, then you'll get walked on and taken advantage of.A manager will often look at…

4. Hiring for Success By Megan Tough
Hiring someone new to work in your business is one of the most critical decisions a business owner makes, although it is not always given the justice it deserves. If a position is vacant, or additional staff are needed, recruitment decisions are often driven by the pressure to get someone in quickly, rather than waiting for the best person to fill the job. Lack of proper and systematic recruitment process can also result in a high cost to the business.The direct and indirect costs of this rec…

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