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1301. The Leadership Talk: The Most Powerful Leadership Tool Of All (part 1)
      PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to publish is appreciated but not required: mail to: brent@actionleadership.comWord count: 879Summary: The author asserts that presentations and speeches are the least effective means of leadership communication. There is a much more effective way: the Leader…



1302. Think Time... It's Now Or Never By Cynthia Kyriazis
      I recently read an article published in the June, 2005 issue of Fast Co. magazine. Linda Tischler wrote an essay entitled “Death to the Cubicle!” In it, she says ‘Collaboration is great, but sometimes I’d kill for a door.’With the advent of open offices and shared arenas for team communication, the issue of privacy and focus in an employee’s workspace has become more than just privacy and focus. It’s now about job performance and productivity.The article goes on to quote Dr. Tom Davenport, pro…



1303. Hiring Your First Business Personal Assistant: Some Guidelines for Successful Hiring By Vishal P. Rao
      Hiring the first personal business assistant is an exciting time for new business owners. It means that the business is doing well enough that the business owner can no longer keep up effectively with the demands of the new business. Sales are exploding, and time becomes of the utmost importance. Scheduling of business chores and personal chores can become very demanding and complex. This is the time new business owners often find themselves considering a personal business assistant.A personal…



1304. Agility = Sustainability
      High Engagement, it’s not your standard employee motivation. - All organizations today are faced with intense competition and rapidly changing markets, customers, products, delivery, systems and services. The rate of change is outpacing our ability to adapt. We are witnessing this inability to adapt every day as organizations in business, government, religion, healthcare etc. fail right before our eyes.Sometimes, I think we overlook the fact that the rules of the game have changed as well. Early…



1305. Why Isn't It Easier When Someone Else Does It? By Rebekah Slatkin
      A good friend of me recently changed my perspective on a whole lot of things. It was actually in regards to my colicky baby. I got frustrated with him constantly asking my self (or sometimes crying outloud), "WHAT IS WRONG WITH HIM? Why won't he ...?My friend said, "You need to ask yourself what are you doing to contribute to his (fill in the blank), fussiness, screaming in pain, not wanting to sleep in the crib." You are doing something to contribute to his problem, find out what it is.This w…



1306. Success at Work : People Skills : Dealing with New Ideas By Stephen Bucaro
      Re-organizing, re-engineering, re-training, down-sizing, outsourcing, changing-changing-changing. Organizations today think they need to be constantly changing or they will perish. Corporate leaders worship at the alter of new ideas where the motto is, "Any new idea is a good idea".Every organization operates based on work-flow and processes. The reason the current processes are in effect is because over the years, many different ways of doing things have been tried, and the organization adapt…



1307. Five Ways to Increase Profitability By Doing The Right Thing By Shel Horowitz
      1. Base your business in the Magic Triangle. Honesty, integrity, and quality are the three sides of the Magic Triangle of business success. Create the kind of company that stands for something more than the bottom line, and your bottom line will increase.2. Stop worrying about market share. The world has more than enough customers for you. When you embrace abundance--the idea that the universe provides enough to go around--all the energy you've put into chopping down competitors can be channel…



1308. How to Command the Respect of Your Team
      When I was a child my father would take me ice fishing withhim and his buddies. I remember very clearly the firsttime he took me out on the ice. I was so excited to beincluded in his fishing trip that I couldn’t sleep theentire night prior.So at 4:00am when my father came into the room to wake me,he was a little surprised to find me wide eyed and full ofenergy. When we got out onto the frozen lake I rememberhearing the ice creak beneath the wheels of the truck as weslowly approached the small w…



1309. Data Delivers Credibility By Robert F. Abbott
      Over the past couple of days I've been setting up visitor counters, so people in another organization can accurately count the number of people who visit their event.They got the idea (and the counters) from an association I belong to, and they, too, are learning how data delivers credibility.I'm always impressed by how much respect I get when speaking or writing with specific, solid numbers. For example, when I talk about the number of visitors who came through the gates of my association's e…



1310. Why Would Anyone Do That in My Meeting?
      Imagine that you open a meeting by saying, 'We need to talk about the budget.'And someone responds with, 'I named my dog Budget because everyone tells me he's too big.'After the laughter subsides, you wonder why anyone would make such a silly remark in your meeting.And this leads to a larger question: Why would anyone misbehave in a meeting? Taken to the extreme, misbehavior can ruin a meeting. That wastes everyone's time and squanders the opportunity to produce useful results.Here are some poss…



1311. Don't Take New Hires for Granted By Bill Lee
      Hiring good people is only half the battle. The other half is keeping them, especially in a relatively strong economy where quality people are difficult to attract.Let’s face it. It has never been tougher to find quality people. While national unemployment figures have increased over the past year, there are many markets that are still classified as tight labor markets. In these markets, especially, this means that just about anyone who wants to work is already working, so to find quality …



1312. The Thick Line Between Buddy and Boss By Tim Knox
      Q: One of my key employees is giving me trouble. He has started showing up late for work and has developed a bad attitude in general. The rest of my employees are complaining since they are having to take up his slack. I've tried talking to him, but he doesn't seem to listen. To make matters worse, he has become one of my best friends since I hired him five years ago, so firing him is out of the question. What can I do? -- Allen B.A: One reason I am so qualified to dispense sage business advi…



1313. Give Yourself a Boss’ Day Gift By Linda LaPointe
      Become a better boss and reap the benefitsAnother interesting study was done. One that should really catch our attention. It reveals that employees who are happier and treated well, produce better results than those who are unhappy. And most frontline workers are unhappy and are looking elsewhere for work.No, it shouldn’t surprise us. But somehow it does. It surprises us first, because we are stunned that a study had to be done to prove something that is so obvious. The outcome of the study …



1314. The Collapse of Enron
      The collapse of Enron: managerial aspectExecutive summaryThe downfall of Enron Corporation is one of the most infamous and shocking events in financial world in the whole history of the mankind, and its reverberations were felt on global scale. Prior to its collapse in 2001, Enron was one of the US leading companies and frequently considered among top 10 admired corporations and most desired places to work, and its board was often recognized among the best five US companies in accordance with th…



1315. Creativity and Innovation Management: Generating Better Ideas By Kal Bishop
      Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation. There are other useful definitions for both, for example, creativity can be measured according to the number of ideas produced, the diversity of those ideas and the novelty of those ideas.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, de…



1316. Do the People in Your Organisation Dress For Success? By Lorraine Pirihi
      What really amazes me, with all the personal and professional development seminars people attend, from executives in corporate world, business owners and employees alike, very little investment has been made into the way they look ... personal image.Perception is RealityI'm no image consultant, however I have been to a couple of different ones to try and improve my appearance. Not from a vanity perspective, but to look as good as possible.Wouldn't you prefer to do business with someone who loo…



1317. The Narcissist in the Workplace By Sam Vaknin
      To a narcissist-employer, the members of his "staff" are Secondary Sources of Narcissistic Supply. Their role is to accumulate the supply (in human speak, remember events that support the grandiose self-image of the narcissist) and to regulate the Narcissistic Supply of the narcissist during dry spells (simply put, to adulate, adore, admire, agree, provide attention and approval and so on or, in other words, be an audience). The staff (or should we say "stuff"?) is supposed to remain passive. …



1318. Nine Secrets to Running Outstanding Meetings
      Nine Ways Johnny Carson Can Help You Run OutstandingMeetingsBy Ed Sykes © 2005 all Rights ReservedRecently, America lost one of the giants of late night television, Johnny Carson. He was a master at his craft, because he would conduct his show, essentially like a ninety minute meeting. The program would be entertaining, insightful, informative, and leave you wanting more.Many times we fear going to meetings because we feel, based on past experiences, that they are going to be boring, not relevan…



1319. Open Door Policy? Open Mind Policy? By Mike Moore
      I was giving a presentation on “ the Value of Recognition” to the office workers of a large Canadian City. The City Commissioner ended his welcome to those present with these words, “ I have an open door policy so I want to encourage you to come and talk to me when you have a concern.” When he left I heard a couple of people in the front row say with a hint of sarcasm, “ Yeah sure. He has an open door policy as long as what you have to say is flattering and doesn’t rock the boat.”We all have…



1320. Sweet Parting Of Ways By Colin Ong TS
      Why settle for bad feelings when your employee leaves the firm? Human resource managers can help to sweeten the occasion during the exit interview, and get valuable information to help the company in the new knowledge age.More often than not, human resource (HR) managers place more importance on job interviews than on exit interviews.In the best scenario, the manager will view the employee's departure as an opportunity to reshuffle the work team; in the worst scenario, the manager may feel thi…



1321. Teaching Large Companies To Think Like The Little Guys By Tim Knox
      Q: I am an executive at a large company and in our industry we are seeing a trend wherein smaller companies are gaining market share at an alarming rate. Our CEO believes the reason for this is that smaller companies are more prone to innovation and more entrepreneurial than larger companies. He has instructed me to form a committee to study this trend and make recommendations on how we should deal with it. I’m an executive, not an entrepreneur. Any advice would be very much appreciated. …



1322. Creativity and Innovation Management: Incubation and Insight By Kal Bishop
      Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development …



1323. Manage Communication to Add Value
      Management guru Tom Peters says white collar workers and managers in functional departments need to protect their futures.They have to learn 'the difference between doing totally acceptable work and creating very new value....' he notes, in an Industry Week article. In other words, people in departments like Human Resources and Finance need to become entrepreneurial.With that in mind, let's look at three ways you can use communication to add new value, whether you work in a functional department…



1324. Group Meeting Disrupters By Andrew E. Schwartz
      MEETING DISRUPTERS: If two participants are carrying on a personal discussion that interferes with a meeting, direct a clear and simple question to one of them. In order to avoid embarrassing them, address them by name before asking the question. An alternative is to restate a previously expressed suggestion and then ask them for an opinion.HECKLERS: A participant with a negative viewpoint can continually undermine the flow of a meeting with snide comments or emotional tirades. Don’t argue or …



1325. Decisions, Decisions By Julane Borth
      Thirty years ago, Jerry Harvey, a professor at George Washington University told a true story about an incident that occurred when he and his wife visited his in-laws in Texas one summer. On a scorching August afternoon, they were enjoying a game of dominoes and cold lemonade on a shady porch when Professor Harvey’s father-in-law suggested that they drive to Abilene and have lunch in the cafeteria. Harvey later explained that he thought it was a crazy idea, but he didn’t want to spoil everyo…



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