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1301. Are You Ready to Sell Your Business By Gregory R. Caruso
      Make Sure You Understand Your Motivation for SellingAre you thinking about selling your business?This simple one-question quiz will help you to better understand your motivations behind this thought. A better understanding of your underlying motivations will help you make the right decision.Select the answer closest to your actual reason for thinking about selling your business.A. "I'm selling my business because of the money I will make on the sale". B. "I'm just tired and it's not fun an…



1302. "Leadership"
      ‘real leaders are ordinary people with extraordinary determination’I used this quote to end last weeks bulletin. It made me think about the qualities of leadership and how we know leaders from managers.Key leadership attributes are considered to be integrity, trust, respect for others, curiosity, passion, business acumen, initiative, drive and vision. We could debate any of these but in my view they form a pretty good basis and people who have most of these characteristics are likely to be good …



1303. Internal Control - The Why and How By Linda Carter
      Many retailers do not have good internal controls in place and place little importance on them. They are concerned with the buying and selling of merchandise and do not place enough emphasis on making certain that the sales get recorded, the money gets in the bank, the invoices are paid only once and the inventory reports are correct.Why should you be interested in establishing and maintaining sound internal controls? Good internal controls help ensure the accuracy, completeness and validi…



1304. Company Liability: Quid Pro Quo By Rhonda Goetz
      The Civil Rights Act of 1964 makes it illegal to discriminate on the basis of race, color, religion, age, national origin, and sex.Federal law is broken into two categories: Quid Pro Quo and Hostile Environment. This article will focus on Quid Pro Quo.Quid Pro Quo means this for that. In other words, something is given in return for something else.This category of sexual harassment includes:unwelcome sexual advancesrequests for sexual favorsother verbal or physical conduct of a sexual nature. …



1305. Many CEOs Struggle With ADD Symptoms By Trish Pratt
      Many CEOs and other business people with Attention Deficit Disorder (ADD or ADHD) often struggle with difficulties around: Focus Organization Follow-through Distractibility Need for high stimulation Low tolerance of frustration Impulsivity Tendency toward addictive behavior Mood swings This list is not totally inclusive. There are many other symptoms that could be added to the list and ADD cannot be officially diagnosed by one specific assessment. Not all individuals with the above symptoms …



1306. Communication Mix-Up By Lesley Cordero
      My friend Delia is the owner of a small private school. This spring her school is experiencing the crunch of reduced enrollment for next September and all staff have been asked to take a six percent salary decrease. One staff member, much to Delia’s horror, outright refused and resigned her teaching position at the school. Delia pleaded with her, telling her how valuable a teacher she was, how parents had come to count on her expertise, and essentially how the school couldn’t operate without h…



1307. Employee Orientation: The 90 Day Difference By Marcia Zidle
      Why do some new managers succeed while others fail? It all depends on the first three months – the critical time when the new hire is learning the ropes. The new manager’s boss plays a vital role in the orientation process. Here are four strategies to quickly get the new hire up to speed and working productivelyClarify goals and priorities. What are the performance expectations and deliverables for you and your team? How is performance going to be measured/success evaluated? What are the …



1308. Does Your Organization Have a Learning Disability - Disability # 3 – "The Illusion of Taking Charge" By Graeme Nichol
      How often have you told someone or have you been told to be proactive - to take problems into your own hands, take charge and stop being reactive? This sounds like good advice and often we hear people in job interviews tell us that they are proactive.Consider the case of a company that thought it had been sued once too often. The proactive manager decided he was going to fight these law suites and stop settling out of court. They were going to stop being pushed around. To this end they increas…



1309. Productivity
      Productivity The prosperity of nations and organisations alike is recognized as being dependent upon their comparative productivity. In times of increasing competition, this has been brought sharply into focus. Today, managers, supervisors and workers alike are all under constant pressure to raise productivity. WHY? This is because HIGHER PRODUCTIVITY provides opportunities for raising the general standard of living including opportunities for: a) increased real earnings. b) Improved working con…



1310. Your Appraisal System Can Be Better – Overcome These Nine Serious Failings By Bill Robb
      This article is directed at senior managers. As a senior colleague you have the authority to make tremendous improvements. You can have maximum effect in improving your existing appraisal system or starting one that contributes to profits or other targets.1. Bad experiences of appraisals.For a senior manager like yourself, it is important to accept that many people fear and dislike appraisal interviews.Many people have had terrible experiences when being appraised. Consequently, they think app…



1311. Coaching Employees in the Workplace By Stephanie Tuia
      After a full week of training, you are still a little nervous about your new job. All of the information you need to digest, the new environment you are adjusting to, and the new faces you will be getting acquainted with is just a bit overwhelming.Meeting the expectations of a new job and being the new face among an established network of co-workers is an uncomfortable position for everyone. But you can find comfort that new hires everywhere face the same challenges.All of us at one time or …



1312. Breaking the Growth Barriers in the IT and Software Sectors
      There's nothing automatic about corporate growth, particularly in the information technology industry; 'build it and they will come' is a myth. In the real world there is either a structured, process-driven growth cycle, or stagnation — and stagnation IS automatic. Inherent to growth cycles are barriers, real-world business challenges that put some software companies out of business and spur others on to break through those barriers to higher levels of success. Overcoming those barriers is the …



1313. Executive Coaching An Overview By Dominick Borzomati
      Today the growing pressures of competition continuously fuel the demand for more effective business leaders. It is their responsibility to set the tone and style for the organization, for effecting cultural shifts to meet changing values and expectations. To accomplish this, leaders must themselves change and be prepared to continue to change.There is a common assumption that those who reach board level no longer need personal development; in fact this is seldom the case. Unfortunately, perso…



1314. Participative Management in Organizational Change By Michael Beitler
      I recently read an article in which the author said, "Senior managers are becoming more accepting of participative management and employee involvement because they (senior managers) are becoming more humanistic." Nonsense!Anybody who works with senior managers as a management consultant quickly realizes that most managers enjoy the power vested in their positions. Many of these managers are not interested in sharing their power and decision-making authority. Organizational Change (OC) consu…



1315. Five Habits of Highly Effective Conflict Resolvers By Dina Beach Lynch, Esq.
      Steven Covey had the right idea. There are discreet skills and attitudes, habits if you will, that can elevate your conflict practice to a new level. This article shares a selection of habits and attitudes that can transform a good conflict resolver into a highly effective one. By that I mean someone who facilitates productive, meaningful discussion between others that results in deeper self-awareness, mutual understanding and workable solutions.I have used the term ‘conflict resolve…



1316. Designing Your Healthy Administration - A Management Overview By Karin Syren
      Management or Leadership?Simply stated, management ensures that things get done, in accordance with accepted policies, based on the reality of a situation. It involves deciding the how, and the when and often the who. The who can be a cross-over factor in the initial stages. It is doing it right, creating process and systems and insuring efficiency. A manager manages both the process and records the efficiency of the individual’s performance within the process.Leadership revolves around co…



1317. Train Me -- But Follow Through By Denise O'Berry
      My mechanic has me trained. When I take my car in for an oil change, he places a sticker in the upper left hand corner of my windshield to remind me what date and mileage I should have my next maintenance completed. But every once in a while, he forgets to put the sticker on the window. Then I have to remember the date and mileage details.It's a good thing to train your customers and clients and it can help you pump up your bottom line. But if you choose that route, it's important to follow th…



1318. Improving Patient Sensitivity in Doctors and Hospital Staff By Jose Sanchez
      COMPANY/ORGANIZATIONA South Florida hospital. The CEO of the hospital saw the need to provide exceptional customer service to differentiate itself from the competition and avoid being acquired.PROBLEMThe hospital was undergoing a series of changes involving personnel, organizational alignment and even an expansion of the property which caused disruption to the entire staff. The attitude of many of the hospital personnel was focusing on the negative aspects of the changes and reflected on reduc…



1319. A Rare Leadership Skill: Dealing With People Who Want Out By Offering Crowns For Convoy
      PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to publish is appreciated but not required: mail to: brent@actionleadership.comWord count: 660Summary: Most leaders eventually have to contend with people who want to leave their team or organization. How you deal with such situations can be one of the most i…



1320. Mantra for Managers By Dr Anubha Singh
      What do organizations look for in a prospective employee with special reference to fresh MBA graduates? The two key assets that an organization looks for is the potential of the individual and ability to pursue his goals in all situations. Every organization expects its team of fresh recruitees to grow into top quality Managers and therefore it is very important to evaluate the potential of the fresh graduate.It is also equally important that the fresher has the capability to pursue the goals …



1321. Are Your HR Hiring Policies Strangling Your Company's Economic Survival? By Jean Dickson
      If you walk the streets of some towns, you can almost always pick the people who work for certain employers. It may be my weird sense of humour, but each time I see one of these people, I imagine the Human Resource officers squeezing the new hire into a machine that plunks the person into a mould and then squeezes and scrapes away the parts that don't fit. Now, don't get me wrong. I'm not saying that a good organizational match between employee and company is wrong. What I am saying is that wh…



1322. Computer Consulting 101 Hiring Tips (Part 1 of 2) By Joshua Feinberg
      Does your business need the services of a computer consulting firm? Before you rush out and hire the first techie or slick-salesperson that knocks on your door, be sure to consider these favorite Computer Consulting 101 hiring tips for screening and interviewing local computer consulting firms. In this first in a two-part series, we’ll look the root of the problem, as well as the four most basic criteria that you’ll need to ask about when searching for computer consulting vendors.Computer Cons…



1323. Feedback - Make it Descriptive By Alan Fairweather
      Have you ever heard yourself say to a team member - "You're really great" - "You're a star" - I think you're brilliant" - "You're doing a great job!"It's got to be a plus point that you're giving Confirming Feedback and there's nothing intrinsically wrong with any of the statements above; however, they could be better. There is also the danger that these statements could come across as a bit patronising.Managers who find it a bit difficult to give Confirming feedback might also feel uncomforta…



1324. The Crisis of Modernity By Len McNally
      Since the beginning of the industrial era our world has been facing what some historians call an ongoing "crisis of modernity". As fast as we adjust to new circumstances, the circumstances change again, and, the rate of change seems to be multiplying exponentially. Of all the demands imposed by twenty first century leadership, perhaps the toughest is the ability to not only manage change but to instigate it, control it and to be it's master. Dealing with the ever increasing rate of change may …



1325. Looking through the Glass Ceiling - Women in Management By Philip Lye
      Women have made tremendous contributions to society at every level; consider Joan of Arc, Golda Meier, Indira Gandi, Condalezza Rice.In writing this article my attention is to open the eyes of small business and no way patronise female mangement or give offence. In some domains this is still a sensitive and sometimes taboo topic!As a father of 3 grown up young women I am proud to see them have the opportunities that were not available to them 25 years ago and be recognised for the talented ind…



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