Management Articles Index



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  1. Delegating Effectively By Manik Thapar
    Introduction:Delegation is an essential element of any manager’s job. used effectively it provides real benefits to every one involved. This section will enable you to achieve the best possible results form each delegation you make from small everyday tasks to major leadership appointments. The sections covers every aspects of this process, form deciding and prioritizing which task to delegate and choosing the right person for the job, to recognizing and overcoming barriers and anticipating ri…


  2. Implementation the Catalyst of Change for Management to Reach that Next Level of Success By Leanne Hoagland-Smith
    From the personal and professional experiences of other colleagues and myself, one of the more critical success factors for management is implementation. Through my observations, I have discovered that people and organization spend a great deal of resources including time, dollars and the cumulative total of the energy generated from these efforts to create business or strategic plans. Yet, these very same costly plans languish in a manager’s desk drawer or on an executive’s shelf. The incredi…


  3. Time-Wasting Problems - One Question to Move You Forward By Martin Haworth
    In any organisation, progress is frequently impaired by the time taken up to resolve problems that occur again and again - usually with people's performance (or not!). At a macro level, there could just seem to be 'lots of problems', which is a symptom in itself. On a micro level, managers are often frustrated by the amount of time they spend fire-fighting, whilst the more creative work of planning, developing people, marketing and more are left way behind.There just isn't time. Build …


  4. Problem-Solving Success Tip: Use Your Time for Problems that are Truly Important
    Use your time for problems that are truly important. Hard as it may be to walk away once you're aware of it, just because a problem is there doesn't mean you have to solve it. Ask yourself and your colleagues, 'What will happen if we don't solve this problem?' If the answer is, 'not much,' then turn your attention to something more important. If you don't know what will happen, find out before you undertake a problem-solving project. It should be clear to you and everyone else involved that the …


  5. Today's Employees and Their New Needs: What You Need to Know By Andrew E. Schwartz
    Today’s employees are not only interested in security or in pay and fringe benefits. They are often placing increased value on being recognized and involved in reaching personal growth goals. As a supervisor you must be aware of these new values. Keeping your employees’ interests and priorities will help you better motivate them to work well.Employees’ interests and values are changing. More than ever they expect to participate. They also believe that their skills should be used and that they …


  6. Project Management - The Traveling Product Manager By Luc Richard
    Various studies – and common sense – indicate that involving customers increases the likelihood that your product will meet customer requirements (I hope these studies weren't funded with my tax dollars!)Although the above statement sounds exceedingly obvious, the fact of the matter is many software projects lack customer input. Consider the following example:Week 0: Red, our friendly project mangler, is in charge of the next release of his organization's flagship product. For the past 3 month…


  7. How To Make Meetings More Productive By Joe Love
    Meetings are a fact of business life, but most of them are frustrating and time-consuming. The results are rarely worth the time and effort of the many people involved. Yet meetings are a sensible way to handle many kinds of discussions, problem-solving sessions, presentations, and general updates on what’s happening.If you learn to plan, structure, and participate in meetings effectively, you will be able improve your own time management and productivity as well as that of other participants.…


  8. Develop Your Managers and Keep Your Staff
    Following on from the last edition of The Organised Times where we spoke about developing the people in your business, this week we're focussing on the importance of the continual development of your managers.Leadership comes from the top down. Poor management skills is the cause of most employee dissatisfaction and results in their poor performance.The following article by Nathan Chanesman from My Profile is worthwhile reading:Poor management skills lead to poor employee performanceIt's dishear…


  9. Increasing the Return on Your Training Investment By Kevin Eikenberry
    Insightful leaders and organizations recognize that training is a valuable tool for personal and professional development and therefore set some sort of an annual training budget.Most everyone I’ve ever talked to has been to both excellent training (hopefully ours!) and training that was, well, not so good. In a perfect world we could connect the best training experiences with the best application back in the workplace. This would make the equation easy – pick great training, insuring that pe…


  10. How To Choose The Right Small Business Billing Software
    If you own or manage a small business, you know how much time can be spent chasing down paper invoices, purchase orders and sales reports. It can be a real nightmare! That is where billing software comes in. It allows you to record all your customers, sales, invoices, inventory, suppliers (and more) in a PC-based system that is easy to use. Deciding that you need to invest in good quality billing software is not hard. The tricky part can be choosing the right software package for your requiremen…


  11. Communicating When A Crisis Strikes
    How would you handle communication if your business or practice got into a crisis situation?I was pleasantly surprised when my Internet service provider responded competently and quickly to a technical crisis. And, we can learn to communicate more effectively by studying its response.The crisis occurred when hackers attacked its system at the same time that the company was upgrading its systems to meet increased customer demand. And while customers experienced no dramatic shutdowns, some custome…


  12. Creativity and Innovation Management: The Creative State By Kal Bishop
    Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development …


  13. Boost Your Leadership Skills Simply By Answering The Question, "What Does Our Organization Really... By Brent Filson
    The difference between leaders is ears. Good leaders not only ask good questions, but they actually listen to the answers.Ask people in your organization: "What does our organization REALLY reward?" Listening to the answer may help you achieve marked increased in results.Rewards and punishments make up the drive shaft of any organization. But my experience of working with thousands of leader during the past 21 years reveals that most of their organizations reward the wrong things.Such organi…


  14. How Puppy Training Can Help Your Business
    As leaders we always want to improve the performance of our organization. To improve we must release the creativity in our employees, leaders must get involved in their employees’ work. Not everyone knows how to do this, but maybe it isn’t all that different than training a puppy. Following are common themes used in training puppies.Have a proper kennel, it should not be too large, just enough space to stand up, turn around and lie down. Most puppies will not soil where they lay. Having too muc…


  15. Sarbanes-Oxley and Section 404: Old Dog, New Teeth By Gerald Czarnecki
    The failures we have seen in the quality and integrity of financial reporting in corporate America are clear evidence that something was awry. It is the responsibility of corporate boards, managements, public accounting firms and regulatory agencies to put confidence back into the financial statements issued by our society’s most significant entities. Although some would argue that Sarbanes Oxley went too far, it is also now evident that government action and the use of enforcement muscle was …


  16. Top 7 Methods to Empower Employees By Chris Anderson
    How many times have you asked someone to do something like “draw up a plan for such and such project”? Your employee completes the plan, but then you say, “That is not what I wanted” or “That is not how you do it”. And so the employee thinks: you didn’t tell me exactly how you wanted it done.If you find yourself having back and forth misunderstandings with your employees, then you might have a communication problem. And this could be creating bad feelings, low morale and inefficiencies. To re…


  17. Keys To Negotiating Well
    Whether it's buying a car, asking for a pay rise, saying 'no' to a friend or renting an apartment - at some stage in our lives we all are going to need to know how to negotiate. Yet, so few of us know the basic skills before embarking on life changing purchases or decisions! These 8 keys will assist you negotiate well.1. Know the outcome you want.Do you want a win-win outcome where both parties benefit? Or a win-lose outcome where someone (presumably the other party) is not happy with the resul…


  18. Towards Intercultural Understanding By Brenda Townsend Hall
    An individual’s ability to forge effective relationships across cultures is influenced by a very personal and highly complex mixture of emotional and cognitive processes. Anyone contemplating an overseas posting feels apprehensive about stepping into the unknown. The mere knowledge that we are leaving our own cultural comfort zone can trigger all sorts of subconscious defensive tactics that can make it difficult to operate effectively the new environment.The widely known work of Milton Bennett…


  19. I Can't Use This Approach Unless My Boss Does - Power, Accountability, and Consequences By Matt Beane
    People who work with us often struggle with this dilemma: in theory, they come to believe that it would be very helpful to use our approach with people who have more power than they do, and in practice, sometimes it seems too risky to try. Some examples of things that feel too risky include raising questions with your boss about his or her performance, disagreeing publicly with people who have more power , or otherwise sharing information that might lead you or the person in power to feel put …


  20. Experience Isn't Necessarily What It's Cracked Up to Be! By Graeme Nichol
    Isn’t it always interesting to hear somebody say “yeah, we tried that, didn’t work…”When it was tried; what were the conditions surrounding the business? How was it implemented? How were staff trained? Most questions are never answered with any clarity and real understanding. No real analysis of the changes failure or success was ever done. Meaning that an opportunity to learn was lost.We all learn by our experiences, from walking to riding bicycles, trial and error and a few bruises and scrap…


  21. Having FUN In Leadership
    ”Don't measure your life by your goals, but rather by what you are DOING to achieve them.”–UnknownOne of the biggest mistakes leaders make is getting so wrapped up in achieving results, they forget to ensure that people are having fun along the way. Indeed, having fun is a key ingredient of keeping employee morale up, and inspiring people to continue to work aggressively toward a common set of objectives. We here at Leadership-Tools.com were recently discussing the subject of inspirational leade…


  22. Think Twice Before Selling ROI By Paul Johnson
    When we're selling to business people, our value proposition has to show a good return. Solid, credible Return On Investment (ROI) calculations are supposed to prove this for us. But if we don't think twice, calculating ROI can sabotage our sale.Lots has been written about various ROI methods -- return on assets, net present value, months to break even -- and I'm not knocking any of them here. Use the one that serves your customer and your purposes best. Create the financial model that shows y…


  23. Smart Hiring: What Makes the Right Employee? By Marcia Zidle
    Good hires do not happen by accident or luck. In this economy, employers are finding a large pool of available workers. But finding the right employee for a position is still a challenge. Few managers, when asked, can describe "right." Others can't agree on what qualifies one to be qualified, at least in measurable terms.Before hiring some, ask yourself these four critical questions. What are the three to five essential have-to's for this position? Are we looking for a person with great techn…


  24. Character: Is It Necessary In Leadership? (Part Two) By Brent Filson
    In the first part of this two part article, I talked about the importance of character in leadership. After all, the best leadership involves the people bonding with the leader in deep, human, emotional ways. The passive way of looking at character is that the bonding won't happen if the people are confused about or disdain your character. But there is also an active way of looking at character: You can use aspects of your character to actually promote results. Your best character traits ca…


  25. Business Innovation – Value versus Quality By Kal Bishop
    Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development …



  26. Article Index: | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | 34 | 35 | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 | 49 | 50 | 51 | 52| 53 | 54 | 55 | 56 | 57 | 58 | 59 | 60 | 61 | 62 | 63 | 64 | 65 | 66 | 67 | 68 | 69 | 70 | 71 | 72 | 73 | 74 | 75 | 76 | 77 | 78 | 79 | 80 | 81


More Articles:


1. Service Businesses Can Learn a Lot from Manufacturing By Lance Winslow
Many service businesses appear to be operating efficiently enough. But are they really, having been in the service business and worked along side the Manufacturing Sectors of many an industry, it is amazing the insight into true efficiency one can get.For instance an interesting thought exercise is to study and apply the Finite Capacity Scheduling Models of manufacturing to a service business. I did this for my company and saw its many cross over uses in the Mobile Car Washing service sector. …

2. Character: Is It Necessary In Leadership? (Part Two) By Brent Filson
In the first part of this two part article, I talked about the importance of character in leadership. After all, the best leadership involves the people bonding with the leader in deep, human, emotional ways. The passive way of looking at character is that the bonding won't happen if the people are confused about or disdain your character. But there is also an active way of looking at character: You can use aspects of your character to actually promote results. Your best character traits ca…

3. Is A Bad Attitude Permanent By Peter Hunter
Today there is great weight put on a person’s attitude. It is as if this is something for which they are individually responsible and should be held to account for.The inference seems to be that no matter what you do the way that you approach it is your responsibility.For example, you work for a meat wholesaler and your job is to get up and four O'clock every morning to be at work for five. You spend the next twelve hours throwing large lumps of meat around then go home to rest and get ready t…

4. Ten Secrets of Super Successful Meeting Planners By Susan Friedmann
Whoever said that being a meeting planner was easy, lied! Rather, it should be classified under the tough and demanding job category. But, along with being tough, it’s also fun, exciting, exhilarating, stimulating, and never, never boring. You have the opportunity to go to exotic places, stay in luxurious hotels, and experience life from a totally different angle. Who could ask for anything more? For those of you ready to shoot me at this point, know that I fully understand your pain!The …