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To Blink or not to Blink?
Malcolm Gladwell, author of Tipping Point, has gone to the Best Seller list once more with his new book Blink. I don’t want to take anything away from Malcolm because he is a proven best selling author, but how does it happen that a book about decision-making rises to the status of best seller when there are dozens of other books on the subject that never seem to get much past the list of required reading for students? Maybe a part of the reason for the success of this book can be found in an Oc…

A Management Strategy By Peter Hunter
I witnessed some interesting behaviour from one of our premier management schools this summer. A behaviour that I have since discovered is not uncommon.This summer I met the PA of an emminent professor at a business school.I had met her on several occassions before and knew her to be a bright chatty woman who always enjoyed passing the time of day.On this occassion when I asked her how her week was going she looked at me and I could see that she wanted to smile but the muscles in her face wou…

People - You Can't Make Them What They're Not By Alan Fairweather
Many business people and managers are spending too much time trying to change the underperforming people who work for them. They seem to believe that if they train people - tell them what to do or even threaten them with the sack - then the performance level will go up.The successful manager concentrates on developing the strengths of his team members - not trying to correct their weaknesses. Sometimes you have to manage around a weakness, but you can't make people what they're not.Some years …

Weak link of lean manufacturing
Certainly lean manufacturing is a very good system. It is very effective and efficient. Lean manufacturing concepts outscores almost all the conventional manufacturing concepts by large margins. Lean manufacturing is the system for future. Concept of waste elimination will be much more important in the future. With the population growth, depreciation of available resources, requirement for systems which can utilize the available resources efficiently. Apart from this, wastes in any form are tigh…

Islam in the Workplace By Neil Payne
Suggested practice for HR personnelMuslims now form one of the largest religious groups in the UK. At a time when great misunderstandings and stereotypes circulate the media and society regarding the religion, it is crucial for an effort to be made at all levels to go beyond archetypal images and to begin to understand Islam and Muslims.With a population of approximately 1.5 million Muslims and growing, UK based companies are employing more and more young Muslim men and women. With this increa…

Effective Management – 4 Ways to Inspire Loyalty in Your Business By Kunbi Korostensky
Today as people become increasingly conscious of their worth, they are no longer willing to stay in a job that has become intolerable and impersonal to them.This means that in the corporate or business world, it no longer suffice to have a system in place and expect people to just comply by them.Without some form of human connections, things won't work out for long and the strength of commitment from your employees will simply disintegrate.Whether you're an executive, a business owner with emp…

Reducing the High Cost of Absenteeism By Etienne Gibbs
Employers pay a high price for absenteeism, often more than they may realize, in terms of both financial and production losses and employee morale. Managers may view the tasks of finding a substitute employee as a short-term inconvenience; however, absenteeism frequently has more serious long-term effects. Employers can, nevertheless, ensure that employees report in regularly and remain on the job.Before employers can determine the best way to combat absenteeism, they must identify the organiz…

Employee Motivation - Get The Basics Right First*
To motivate your people, it is vital that you start off with understanding that there are some things that need to be fixed first, before you can get on with the above the line actions which develop a strong and engaged culture.There are eight things you need to do.Building a team of motivated people in your business is vital to get the very best results, but so many managers focus on the 'ra-ra-ra', rather than the important things - the things that make people feel comfortable in their workin…

Shrinkage Control By Linda Carter
What has been your store's shrinkage experience for the last two years? What will it be this year? If it has not been as good as it should have been, now is the time to analyze the possible causes and take steps to keep shrinkage in line this year.WHAT IS SHRINKAGE?The difference between the perpetual book inventory and the physical inventory count is called shrinkage. The book inventory is a record of what ought to be on hand in view of what has been received, what has been sold and price …

Will Your Epilogue Be - "I got all my emails done"?
Work life balance is the new Holy Grail; that search for nirvana; the need to find peace and contentment, the desire to achieve that fine sense of equilibrium that we can be happy with.For some people that means not working at all but, for many it means being happy with the amount of hours they spend at and think about work and are equally happy about their none working hours; whether that be time spent with family and friends or time spent participating in sports, music or other hobbies or inde…

Results of Poor Cross Cultural Awareness By Neil Payne
Results of Poor Cross Cultural Awareness. Having a poor understanding of the influence of cross cultural differences in areas such as management, PR, advertising and negotiations can eventually lead to blunders that can have damaging consequences.It is crucial for today’s business personnel to understand the impact of cross cultural differences on business, trade and internal company organisation. The success or failure of a company, venture, merger or acquisition is essentially in the hands o…

Managing Monsters in Meetings - Part 5, Dominant Participants
While dominant participants contribute significantly to the success of a meeting, they can also overwhelm, intimidate, and exclude others. Thus, you want to control their energy without losing their support.Approach 1: Ask others to contributeAsking quiet participants to contribute indirectly moderates the more dominant participants. Say:'Before we continue, I want to hear from the rest of the group.''This is great. And I wonder what else we could do.' (Look at the quiet participants when you sa…

Demise of the Lone Ranger Manager: A Lesson in Management Communication Style By Azriel Winnett
When executives see themselves as solely responsible for the overall success of their enterprise, subordinates can hardly be blamed for acting according to predictions.Let's look at a familiar scene in classical American - if I may use the word - mythology.Panic and terror have brought all normal activity to a standstill in some pioneering settlement in the Wild West. A bunch of bad guys have been scaring the pants off the innocent, helpless and disorganized townsfolk.Then an imposing mask…

The Diamond Cutter By Janet K. Ilacqua
Geshe Michael Roach is a Princeton graduate and a Buddhist monk. After graduation, he spent seven years studying the wisdom of Tibetan Buddhism. At the suggestion of his teacher, he joined a fledgling diamond business in New York to test his ideals in real life. He stayed with the business as a member of the core management team for seventeen years.The company grew from a start-up with two owners and two employees to $100 million in sales and five hundred employees in offices around the world.…

The 70% Solution: Practical Testing and Version Control By Steve Pickard
"What do you mean you need to push back the launch date?" Says the CEO. Says the CFO. Says the user community. CTOs, CIOs, and all officers who oversee major development projects have had to deliver the dreaded message. But a deadline for the sake of a deadline is a dangerous pitfall that can consume an entire project and stymie it to the point that it never launches. Over the years I've come up with six simple rules that help deadlines become more meaningful, while keeping the developers…

Who do you talk to?
Many of you reading this will be running businesses, or parts of, whether they are your own or not. This means that you have many things to deal with on a day to day basis plus trying to do the long-term thinking needed to lead and run the business. You probably find yourself being very busy, possibly working long hours and, if you are honest, being reactive most of the time. When do you get (or make!) time to really think about your business or the way you are operating personally? (Working on …

Human Resource Employee Risk Profile - Management Risks Explained By Philip Lye
Human Resource Employee Risk ProfileIs your business at risk? Do you want peace of mind?Please answer the following question honestly by drawing a circle around or shading in the column. If you can only answer part of the question in the affirmative, then you should select ‘No’ eg in Q1 if you have employment contracts for your employees and not for your management team then select ‘No’.1. I have up to date employment contracts for all employees and management Yes No2. I induct all employees …

Christmas and Business Gifts for Your Clients and Employees! By Keith Thompson
Tis' the season for business and corporate gift-giving! If you believe in the law of reciprocity, and if your business is the least bit successful you must; you know that giving back is not only the right thing to do, but it's very smart business as well. Let's look at some of the benefits and mechanics of Christmas and holiday gift-giving.* WHY DO IT AT ALL?Gift giving is an excellent way to not only say thank you for all the business and continued loyalty your clients and customers have show…

Empowering Others - Giving Them Some Control By Martin Haworth
It's been a pretty good weekend around the place - not done a lot, but I have done what I've wanted to do - and that makes the difference.I changed my role when I first left the employed world. Having been a manager for over 25 years. I became a true employee with a manager breathing down my neck. It was the most difficult thing to accept. It wasn't because I could do it better (although, then again...!), more it was that I had just no control at all. And I realised that most people who have j…

5 Tips For Creating Great Jobs By Joe Nicassio
1) Create A Powerful "Mission Statement"-When your business mission is clear, every part of your business will improve, because you have a clear, definite major purpose. You will more easily attract people that believe in your mission. No one wants a menial job. Everyone wants a meaning-full job.2) Make a Commitment To Marketing With Excellence-When you market with excellence, you will create more business. This revenue will help you create cash flow to good paying jobs. Maximizing you…

Why and How to Work with a Consultant By Bryan Wilson
A good consultant provides specialist abilities and experience, innovative ideas, second opinions (reality checks), unbiased appraisals, and new approaches.A good consultant will leave you with tools, plans, and materials, and will transfer knowledge and resources to help you use them.Avoid making mistakes and wasting time and resources. A small investment and timely, professional advice can mean savings and increased revenues in the future.Adding the services of a consultant can make a diffe…

Medical Malpractice: Three Myths That Cost Your Hospital Millions By Tim Dawes
What's the use?Nothing you do will hold down the cost of medical malpractice. It feels that way sometimes, doesn't it?Unfortunately, for many risk managers, that's not too far off the mark. What they're doing isn't working.We can point to other industries, greedy lawyers, insurance companies trying to make up for losses in the stock market. But there's trouble within medical practices too.A study published in the Archives of Internal Medicine showed that many of the actions risk managers take…

Keys To Negotiating Well
Whether it's buying a car, asking for a pay rise, saying 'no' to a friend or renting an apartment - at some stage in our lives we all are going to need to know how to negotiate. Yet, so few of us know the basic skills before embarking on life changing purchases or decisions! These 8 keys will assist you negotiate well.1. Know the outcome you want.Do you want a win-win outcome where both parties benefit? Or a win-lose outcome where someone (presumably the other party) is not happy with the resul…

Diversity in the Workplace By Judith Lindenberger
As you look around your office, is everyone just like you? Probably not. The demographics of the American workforce have changed dramatically over the last 50 years. In the 1950s, more than 60% of the American workforce consisted of white males. They were typically the sole breadwinners in the household, expected to retire by age 65 and spend their retirement years in leisure activities. Today, the American workforce is a better reflection of the population with a significant mix of genders, …

Align The Enterprise & Make Beautiful Music Together By Larry Galler
Q: Why is a great business like a great marching band?A: The players in both organizations are in alignment.Alignment? Yes, Alignment.When a marching band passes by in a parade, the columns and rows are in straight alignment, the band members are all in-step, they play in-tune, and they are all playing the same music. Alignment separates the great from the good from the mediocre from the awful. It’s the same in business.A great business is also in alignment; all the players are aligned on…

1. Employee Performance - If You Want the Best, Get Personal! By Martin Haworth
This is a story about a man and three dogs.I walk a lot - usually for about half to three-quarters of an hour most mornings. I see a guy with two dogs quite a lot. We chat a little occasionally.Of the two dogs (I know I said three, so hold on a bit), one is a light brown lurcher and is quite friendly and the other is a beautiful black labrador. He is 'nippy' as my co-walker tells me, so I have been a bit careful of him, but I always try to stroke him too. Whilst I have always been cautious o…
Donate Your Old Car
Cambridge MA Real Estate
2. Getting the Most from Appraisals By Graham Yemm
Does your organisation have one of those annual ‘occasions’ that few look forward to: the annual appraisal or performance review? How do you look forward to it? I wonder how people talk about it before and after?Are appraisals worth doing? If done properly – yes. If done poorly – no!!!Why have appraisals? When carried out properly they can achieve a number of benefits for all parties. The organisation, the manager and the appraisee can: establish current levels of performance, and the or…

3. Ad Copy Tips
What percentage of prospects come your way as a result of your ad copy? What percentage of sales do you close because of your ads? Well, increase both percentages with some of our tips, tailored to your own ad campaigns. 1. ERRORS - It's tough to have 100 percent perfect ad copy. Nearly impossible! So tell your readers that whoever spots five errors in your ad copy due to grammar issues or misspelled words, wins a reward. This way your readers will not only be reading your copy longer, increasi…

4. The Steps in Employee Development
You may believe that your company is the only one in the free world that's suffering from poor employee communication and frustrations at every level; We can assure you that you're definitely not alone. But knowing that conflict and communication problems exist in practically every organization comes with little comfort. Are you getting the best out of your employees? If not then take steps to improve your organization by investing in an employee development program. Your employees are the only …

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