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Employees - Treat Them the Way They Expect to be Treated By Alan Fairweather
When you have to deal with one of your team who's complaining to you, rather than allowing your negative programmes to take over, get your thinking part in gear and try to see the situation the way they see it. You don't necessarily have to agree with them but perhaps you can empathise with their point of view.The successful manager thinks about the people they have to deal with, is sensitive to how they see things and knows that they might think differently than they do.Let me give you an exa…

Delegation Obstructions By Andrew E. Schwartz
OBSTRUCTIONS: 1. Staff deficiencies. Lack of confidence in employees quite understandably leads to a reluctance to delegate. When deficiencies exist, action must be taken to restructure jobs and/or retrain, reassign, or as a last resort terminate employees. 2. Management deficiencies. Intimidation or lack of organization on the manager’s part makes effective delegation impossible. In such a case, it is the manager’s responsibility to seek training in the delegation process via seminars, self-h…

Nine Steps to Help You Develop Your Potential By Kevin Eikenberry
Go into any bookstore and you will find a big selection of self-help and personal improvement products. Most everyone (and I’ll bet everyone reading this) wants to improve. We know we need to get better, and we want to get better. We may want to improve our personal relationships, our business capabilities, our ability to be disciplined, our desire to juggle four chain saws, or any of hundreds of other things. In that book store you can find books to help you do any of those things! In man…

Argue Your Way To Business Success By Rob Waite
"Jack" (not his real name) is a vice president of a publicly traded company. Recently, Jack’s stress and anxiety levels have been high enough to impact both his working and his personal lives. (I'm using an alias because he’s concerned about his story becoming public … for good reason!)What, exactly is Jack stressed out about? It's not just another case of burnout and he's not worried about losing his job. Rather, Jack is convinced that his company is adopting the wrong strategy. And he's not …

Meeting Your Corporate Needs By Ray La Foy
So you have decided to make a career belonging to a corporation. Being part of corporation require you to be a team player and at the same time require you to take full responsibilities for all your actions. The sense of urgency and making deliveries on time are essentials in making it on any corporation. Another unwritten essential aspect of being in the corporate world is the ability to recognize the cutthroat competition out there.In order to have your head above water and out of the choppi…

Involving People Gave Us the Improvements We Needed
We had a problem with handling materials in a production department. Our process required raw materials to enter the department, be processed, and leave the department. The raw material was placed on pods, delivered for production, removed from the pods, placed on a staging fixture, removed from the fixture and process materials were then placed on another pod and delivered to an internal customer. Internal customer had to place on still another pod. Someone suggested placing the material from t…

Project Management - Preventing Project Slips By Luc Richard
Can Project Managers prevent projects from slipping?Ask a techie to come up with a schedule for a specific list of activities, and more often than not, he/she will present a fairly accurate estimate. Some activities might be underestimated, others overestimated, but overall, the plan will be fairly accurate.However, something happens to these estimates between the time the techie writes them down and the time the Project Manager publishes a baseline project schedule. That “something” is why …

The Long & Winding Road (to a Comprehensive Business Plan) By Pam Ivey
If you don’t know where you’re going, how are you going to get there and, come to think of it, how are you going to know you’re there if you arrive?The business plan. Okay, okay. I can hear your sighs and groans already. But a business plan needn’t be boring and dry. Gaining insights into your target market, learning about your competition and projecting income can be kind of exciting. Yes, I’m a bit of an “information freak” but you, too, can find many interesting details when researching for…

Software Project Management in Today's Business World By Martin Floyd
As a practicing project manager I felt that I could provide some good tools, useful information and cool links related to this field. This page is for project managers and the purpose is to share information on software development project management topics. My scope on this page is to provide general, as well as, specific project information and software to assist anyone who is working to establish consistent software project leadership.Moreover, I hope to provide some assistance in buildi…

One Thing You Can't Hide By Gordon Goh
One of the most important of all motivators at work is consideration. Employees report that the best managers they ever had were people who cared about them as people and as friends. These managers took the time to ask them questions about their lives, and to listen patiently while they talked about the dilemmas and problems and situations in their families. The more that the employees felt that the boss liked them and respected them, the more empowered and motivated they felt.Caring Is The Ke…

Leading with Power and Authority: Energize Others with Deep Green Leadership
One of the most significant aspects of leadership involves the stewardship of resources both collective and individual. People instinctively want to understand how their needs will be met in the present and in the future. When they are confident their needs will be cared for, they experience a sense of control and a feeling of power. Ironically, in the process they must acknowledge a dependence upon collective action for success. They internalize the collective agenda as their own—a deep s…

Creative People, Innovative People By Kal Bishop
The title implies that some people are and others not.This is a myth.First, creativity can be described as problem identification and the generation of a quantity of ideas, a number of novel ideas and a number of diverse ideas. Innovation can be described as idea selection, development and commercialisation. Therefore creative people and innovative people are separate and distinct. Apple was founded by two people, the guy who came up with the ideas (few people seem to remember or even note hi…

One Crazy Cookie By George Ebert
In order to survive, you have to be happier than if you were in your right mind. Chinese Fortune Cookie When orienting someone new to the company, the last thing I tell them is to, “have fun.” This usually raises a skeptical eyebrow, but it’s true. Work should be about more than simply surviving the day. It should be a place where we learn from our mistakes and celebrate our successes. When we do this everyone wins because the act of celebration creates a motivating force that is entirely di…

Secret Grant Money!
The art of researching, writing and being awarded grants has evolved into a competitive sport in recent years. There is one area, though, that gets very little attention.These are the corporate grants that are offered by thousands of large and mid-sized companies around the United States and the world.Did you know that Wal-Mart, Coca-Cola, and Allstate Insurance all offer grants? It's the same with Microsoft, Sears and Sprint.The list is ridiculous, and many completely overlook the immense oppo…

Your Appraisal System Can Be Better – Overcome These Nine Serious Failings By Bill Robb
This article is directed at senior managers. As a senior colleague you have the authority to make tremendous improvements. You can have maximum effect in improving your existing appraisal system or starting one that contributes to profits or other targets.1. Bad experiences of appraisals.For a senior manager like yourself, it is important to accept that many people fear and dislike appraisal interviews.Many people have had terrible experiences when being appraised. Consequently, they think app…

The Howl - Monthly News Letter -Issue #2 By Rick Johnson
The Code of Conduct ---- It seems almost ludicrous that this is a topic that many of us should consider in privately held distributorships.When I suggest there may be a need for a “Code of Conduct” I am not talking about a need based on employee behavior, I am talking about the need based on family behavior. The family business is a cornerstone of the US economy. It’s the American way, free enterprise and all that gooey stuff we read about. And, it’s true.Family owned/privately held organiza…

Humor in Business By Avinoam Amizan
With the advancement of computer simulators, anybody can repeat all the business routines before he goes to the field, and have the opportunity of relaxing from the tedious work with numbers. The businessman can concentrate more on the human factors: The Customer Service, the relationships among fellow workers, and self care.The occupation with Human factors is obligation to deal with emotions. Emotions volumes are not measurable accurately, contrary to cognitive or physical volumes. We can me…

Project Management 101 By Robert Flanglin
Project management is a very important business concept because it is in place to ensure that projects are completed in a timely fashion as well as to the best of the company’s ability. Project Management is basically the discipline of making goals and reaching those goals. Usually, the entire scope of project management is taken care of by an individual project manager.Definition of a ProjectA project can be several things. Generally projects involve engineering or the construction of a produ…

Don't Get Side-Tracked By The "Nay-Sayers" By Don Monteith
You, the Entrepreneur, are 'normally' a type-A individual. One who has little patience with the establishment ~ he or she likes to do it 'his/her way' and that's OK if you know the system and have a plan to achieve your goals.MENTORING TEAM NEEDED --IF ONLY! Wow! Someone had told me about the pitfalls.... the valleys.... the challenges. All of us have often said the same during the course of building our business…. especially about the PERSONNEL issues.Anyone can be successful. YOU, too! There…

The Challenge Of Retention By Amir Shahzad
I being employer believe that our real assets/customers are our employees. It means, if our employees are satisfied they will automatically be loyal to the company, which ultimately leads to growth and development of the company.Meeting the demands of today’s changing environment requires building and retaining satisfied, loyal, and motivated staff. In this competitive work environment, workers are no longer inclined to stay at one position or in one company for the entire duration of their ca…

Know Thyself: MBTI or DiSC By Michael Beitler
In my practice as an executive coach and consultant, I use both the MBTI® and the DiSC®. I am often asked, “Which one is better?”The question reveals a common misunderstanding about psychological instruments. The fact is, there is no such thing as “the best” psychological instrument. As consultants who use psychological instruments our challenge is to choose the “appropriate” psychological instrument.As long as a psychological instrument has been subjected to rigorous validity and reliability …

Creativity Management and Behaviour By Kal Bishop
What behaviour maximises the chances of thinking of great ideas? What behaviour maximises the ability to nurture ideas until they begin to reveal their potential?To begin answering the above questions we will briefly explore five areas:a) Creativity versus innovation. It is correct that the above questions are separated, as they refer to two distinct disciplines – defining problems and generating ideas (creativity) and selecting those ideas, developing and then commercialising them (innovation…

Comparing Ancient Programs from the East to Modern Programs like Stephen Covey. By Dr. Jason Armstrong
Comparing Corporate and Personal goal attainment programs that have developed over thousands of years with those of modern day legends such as Covey - “The 7 Habits of Highly Effective People”In the 1990s Stephen Covey’s name became famous through the publication of the “The 7 Habits of Highly Effective People”. As many know the “7 habits” are not a group of new concepts but age-old approaches to success represented in a way that can be clearly applied to modern day personal and corporate deve…

The Compassion Paradox
Effective leaders are comfortable with paradox. They can call on skills and work in ways that seem to be contradictory.Dictionary.com defines paradox as “a seemingly contradictory statement that may nonetheless be true.” As I study the field, I find many paradoxes associated with leadership. I see that developing the skills of a great leader requires us to work in apparently contradictory ways that are nonetheless true.I often see my clients and seminar participants wrestle with these issues bec…

Technology & Communication By Robert Abbott
A study a couple of years ago found that 63% of executives were making fewer business trips because of technology.Instead of a plane trip, face-to-face meetings and a plane trip back, they used email, videoconferencing, or online meetings, according to the Accountemps study.If you're a manager who's spending less time with a suitcase and more with a mouse, you'll want to pay attention to the nature of the media we use, and especially when sending important messages.A few years ago we heard a l…

1. Hold Your Applause! By George Ebert
It’s amazing what you can accomplish if you don’t care who gets the credit. Harry S Truman President Truman had decided that Secretary of State, General George Marshall’s name should be attached to his plan for massive European relief following World War II. Many in the White House objected, believing instead that the President should get credit for the initiative. Truman, however, wisely recognized that a reluctant Congress would have a much harder time voting down a plan that carried th…

2. Hiring Productive Employees: A Checklist for Assessing Their Appeal By Etienne Gibbs
The characteristics of job applicants have a strong influence on whether or not they get hired. Their characteristics also indicate the level of their productivity. If you are about to hire employees, consider the characteristics listed below in checklist form. The candidates who possess them are probably the ones who will be readily accepted by your staff. This acceptance plays an important role in the team-building process and the productivity of the staff.( ) Appearance: An applicant whose …

3. The Retailer's Calendar By Linda Carter
The Julian calendar we use to pass the time every day, every week, every month and every year is the one most commonly used by businesses. Its general availability and familiarity make it a natural selection.However, the Julian calendar was certainly not devised with the peculiar needs of the apparel and sporting goods retailer in mind. The seasonal, holiday and special event nature of retailing makes the Julian calendar practically useless for accounting periods.An accounting calendar that …

4. Knowledge Management - Learning Whilst Doing - Facilitating an After Action Review By Chris Collison
Introducing a learning culture into organisations can be difficult at times, particularly if the effort required it great and the benefits aren't quickly identifiable.After Action Reviews (known as AARs) are one of the simplest knowledge management techniques, and have been used to great effect in organisations ranging from the US Army, to BP, and even in the development sector in NGOs like TearFund. Their power comes from the fact that they take little time, generate rapid results, and the a…

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