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1126. Outsource Medical Billing services- Should a Physician Outsource Medical Billing Services
      Should a physician outsource medical billing services? This is a very difficult decision for any physician and partially boils down to this or her own personal ideology and comfort level. Hospital-based physicians will almost always be better off outsourcing because of the office related expenses that they would not otherwise incur. As the owner of medical billing service you may think I'm naturally biased towards outsourcing. I can assure you that this is not the case. Physicians who are over…



1127. Time Management Tip: Stop Micro-Managing Employees By Marcia Zidle
      If I was a fly on the wall what would I hear your employees say? Would it something like this? “They won't allow me to make even the simplest decisions.” “The red tape here makes it very difficult for me to do my job.” “Management has to sign off on everything; they don't trust me."A big time waster for managers is micro-managing - paying extreme attention to small details and not giving people the authority to do their job. If it is such a time waster why do so many managers get hooked into …



1128. What One Thing? By Paul Lemberg
      A few weeks ago I asked my readers what the most important issue was in their business. Hundreds responded with a variety of answers, but one of the most common was, "How do I get everything that needs doing done?" Happily, I have an answer for this question, but like many things in life, it carries both good news and bad news. The good news is, if you are one of those fortunate few with access to unlimited resources, you can get everything done. But that's really the bad news, isn't it. B…



1129. 3 Steps to Stop Absence and Make People Happy At Work By Alan Fairweather
      If you're an employer or a manager then work place absence is costing you money, inconvenience, and upsetting your customers. And as we all know, not all days taken off work are due to genuine sickness. Many employees "take a sickie" because their morale is low and they just don't like or can't do their work.The challenge for employers and managers is to make people happier at work. And if people are happy at work then they are less likely to take a day off every time they wake up with a stuff…



1130. Necessary Tasks You May Want to Delegate By Alicia Smith
      As a business owner, time is of the essence. Running a business is demanding. You are either performing the day-to-day administrative work or you're working in your business, attending to your customers or clients. What is the best use of your time? The answer is simple. Your time should be spent doing what you do best. The day-to-day administrative tasks can be delegated. It's so much easier to review work than to do it yourself! Here are some suggestions to get you started.1. Secreta…



1131. Understanding How Change Has Changed By Peter Hunter
      There seems to be an assumption that change is a single traumatic event that is thrust upon us and over which we have no control.In the recent past this was definitely true, in industry there would come a sudden realisation at the end of the financial year that unless we did something radical we were going to the wall.The huge and destructive changes that then occurred fitted this model.In 1936 Kurt Lewin suggested that change be divided into three phases:Unfreezing Change RefreezingThis fini…



1132. Why Business Owners Need Security By Gary L. Cunningham
      The main reason is to stop any potential lawsuits from happening! But do you know how many individuals I have talked to about this very thing? Many! Do you know what the majority have told me? They have locks and cameras, so they don’t need anymore security than that!This is a mess waiting to happen, the reason is as follows. This attitude is the reason things happen in business establishments that prompt major lawsuits from those that get hurt in some way while on the premises or by someone o…



1133. Managers Need To Keep It Real By Scott Ginsberg
      I spent last Thursday hosting several staff training sessions at the Hyatt Regency McCormick Place. It was incredible! From the housekeepers to the bellman to the sales force, all employees at the property made it obvious why they're one of the most profitable Hyatts in the country.About halfway through one of the afternoon sessions, I noticed a man sitting in the front row. Literally, he was sitting IN the front row. The 6 foot 5, suit clad man casually kicked up his legs across a few cha…



1134. Creativity and Innovation Management - Core Competencies and Competitive Advantage By Kal Bishop
      Following is a brief definition of core competencies and competitive advantage and their fit with creativity and innovation management.Core Competence:A core competence is one which critically underpins the organisation's competitive advantage. Companies can differentiate themselves from their competitors with specific core competencies, but often not for long. The differentiation is difficult to sustain and can often be imitated by competitors.The integration (and attainment) of constituent s…



1135. Why "Free Agent Thinking" Is Good For Your Company By Lora J Adrianse
      It's no secret! Day after day the news is riddled with companies who are moving operations to other countries or completely closing their doors. Those who remain must transform themselves to lean, mean, businesses with a constant eye on reducing costs.For the first time, the baby-boomers are finding themselves in an unpredictable work environment. They are shaken by the instability of what the future holds...and with good reason.Company messages are mixed. On one hand, they talk abou…



1136. Dialogue: the Four Dialogic Principles For Successful Communication By Lee Hopkins
      "But you don't understand!" exclaimed the manager, "this new initiative is vital for our team. If it doesn't work we could all be out of a job!" "Uh-huh... Really... Explain to me again how this new initiative is so different from previous initiatives that were also going to cost me my job if they didn't work" asked the long-term employee. "Look; we have to do this. Can't you see?" "Why do we have to do this? No-one has explained to me yet 'why'." And …



1137. Get It Done! Soft Skills not Hard Tools are Required
      If your organization has people, then interpersonal skills are needed.I work with companies that are on a path they call the lean journey. Whatever you call it, it's based on the Toyota Production System. Some manufacturers embraced it and it became known as Lean Manufacturing, expanded into the Lean Office or Lean Enterprise. During this transformation the approach became focused on tools, but Toyota's approach is about people.The focus of Lean Manufacturing training has been on technical skil…



1138. What Every Manager Should Know About How to Conduct Successful Training Activities By Etienne Gibbs
      Whether you are training preschoolers in the classroom or executives in the board room, here are 15 premises you might want to keep in mind the next time you're designing training activities.1. Everybody has the capacity to learn.2. Everybody learns at his own pace.3. The trainee learns only when he is ready and is motivated.4. Training must, therefore, get the trainee ready and motivated by satisfying his needs.5. Training must, therefore, begin at the trainee's level of comprehension.6. Begi…



1139. Manufacturing Capacity as a Commodity By Lance Winslow
      Excess capacity in an automobile plant at Ford, Chrysler, Toyota, GM, and Honda is a commodity and those who study finite capacity scheduling modules can readily see the possibilities for increased production and that means profit. Einstein said time is relative, that is true, time is relative, manipulating commodity theoretical models allows companies to see thru time and keep costs and purchases on an even keel without the problems of relative time. Thus the commodity can be simplified to pr…



1140. Managing Rebellious Employees By Michael Mercer
      Surveys of executives reveal that many companies fall short of their profit objectives due to “people problems.” Research for my Absolutely Fabulous Organizational Change book found these “people problems” fall into two “r” categories: rebellion and resistance.Rebellion is akin to teenagers defying authority figures, fir instance, rebelling against leaders who institute change. Resistance includes employees flinging roadblocks in the way of the organizational change. Examples include employ…



1141. Innovation Management - idea selection and valuation issues By Kal Bishop
      Innovation is different and distinct from creativity in that it is idea selection, development and commercialisation as opposed to creativity, which is problem identification and idea generation. The core issue with innovation management is, therefore, how to select those ideas that are most likely to succeed?Ideas have to pass though an idea funnel as most organizations lack the resources to try out all their good ideas. The Economist (2003) states that 3000 bright ideas result in 100 worthwh…



1142. Business Opportunity - Leverage Your Employees! By Martin Haworth
      As a business asset, they don't sit well on the P&L statement. They aren't valuable like a piece of machinery, or an office block. There is no assignment of currency with which you can measure them. But living and breathing within the walls of your premises are the biggest asset you could think of - your people.Here's why...Your people are:- Your FaceThey are like a big advert on a bus or a hoarding. Whatever you want them to be - they are you, in whatever way they feel at the time. One slip…



1143. Seven Cs to Avoid Procedure Writing Errors By Chris Anderson
      You do your best to make sure your organization is operating as effectively as possible. But if your policies and procedures are incomplete, outdated, or inconsistent, then they are not driving the performance improvement they should. When employees try to use incomplete or undefined procedures, waste and costly errors soon follow.Case Study: Little Mistakes Add Up QuicklyWithout knowing it, employees at a local auto parts company were having a costly problem determining when to accept custome…



1144. Time Rules By Christopher J Thomas
      Time is a precious commodity, and it should be treated with great respect irrespective whether it is our time or other people's time. However, a recent survey shows that over 20% of a manager's working week is wasted. This works out at an average of 1 in 5 working days being wasted. In addition, it was found that over 90 % of managers desks and office areas were totally disorganized and around 30% of a manager's time was spent on routine paperwork.Sorting out paperworkSupervisors are increasin…



1145. Conflict, Leadership, And The Leadership Talk
      PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to publish is appreciated but not required: mail to: brent@actionleadership.com Word count: 739 Summary: All leaders have to deal with conflict. The author cites three essentials you must adhere to in your dealings and describes a powerful leadership tool tha…



1146. Business Basics - Priority Versus Sequence By Andrew Gowans
      We all know (well I hope we do) that part of being a good leader is in the art of delegation, trust, and looking after the people who look after us (good topic for another article!!!) BUT who looks after us, how do we look after ourselves?How do we make our job(s) any easier? Based on the premise that it helps to be reminded occasionally of business basics or best practices, I thought it would be worthwhile to share this snippet with you... Priority Vs Sequence Two of the worst inventions are…



1147. How To Miss The Target By Peter Hunter
      Target setting in the workplace has for the longest time been seen as a key function of the manager.The manager considers all the factors of the past, of personnel, and of production then sets the target that his boss feels he should be achieving.It is not often that the target is based in reality or a practical assessment of what is possible.The boss wants to achieve greater production so the manager increases the target by an arbitrary number in the naive hope that his workforce will pull to…



1148. Organizational Culture, Creativity, Innovation By Kal Bishop
      It can be concluded with great certainty that certain organizational cultures inhibit creativity and innovation whilst others foster it. Some organizations are just better at identifying problems, generating and selecting valuable ideas and developing and commercialising them - this is why those firms tend to maintain competitive advantage and remain leaders in their field.Another way to look at the problem is in terms of blocks. Certain organizations create or enhance blocks that prevent thei…



1149. Executive Performance -- Who's to Blame for Incompetent Managers? By Dr. Robert Karlsberg
      A recent article in the Wall Street Journal raised the question: Who’s to blame for inept managers?The answer, of course, is the superiors who hire or promote them -- but not because they intentionally select or retain poor performers. Every leader knows that his or her own success depends on putting the right people in the right positions. It’s easy to blame a manager’s poor performance on his or her boss, but more often than not, managerial incompetence isn’t obvious to superiors. Instead…



1150. Assertiveness Helps Accomplish Everything By Andrew E. Schwartz
      When trying to get something accomplished, assertive behavior is the most effective. Although other methods may accomplish the intended ends, the alternatives imperil our own rights or those of others, creating conflict and building mistrust into relationships. One of the keys to effectiveness is learning how to communicate thoughts and feelings without jeopardizing yourself or others, and this ability elevates both morale and productivity in the workplace.Distinguish for yourself what is subm…



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