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1101. Use Noncompete Agreements To Protect Your Business By Tim Knox
      Q: One of my former employees has launched an online business very similar to mine and is contacting my clients and trying to steal their business from me. Do I have any legal recourse against him? -- Brad J.A: I hate to break this to you, Brad, but unless this former employee signed a noncompete agreement while on your payroll, there is probably very little you can do to stop him from wooing your customers. You should discuss the situation with your attorney, but unless this person is al…



1102. Riding the Waves to Success By Bob Scheinfeld
      Last week I was confused and frustrated about a few things related to one of my businesses, and a bit upset with myself and "The Universe." As a result, I went into a deep meditation to get some clarity and help.In response to my questions and requests for help, my Director/Inner CEO asked to me make a shift in the way I was looking at my business affairs (although as you'll see, the advice I got applies to personal life too). He suggested that I start looking at the ebb and flow of opp…



1103. Innovation Management: The Power of Emotional Attachment By Kal Bishop
      Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation. Whilst there is no sure fire route to commercial success, these processes improve the probability that good ideas will be generated and selected and that in…



1104. What is Lean Six Sigma By Peter Peterka
      Lean Six Sigma combines the quality improvements that come from using Six Sigma with the speed improvements that come from using Lean manufacturing principles . Six Sigma is a disciplined, data-driven approach and methodology for eliminating defects in any process -- from manufacturing to transactional and from product to service. Lean manufacturing focuses on improving the speed of a process and the elimination of waste primarily by eliminating non-value added steps. Lean Flow and Six Sigma a…



1105. Is Your Company Working At a Standstill? You Need Activities for Conflict Resolution Skills!
      Are you worried that the upcoming staff outing is going to be an all-out disaster? Maybe instead of horseshoes or badminton at your next picnic, you should think about activities for conflict resolution skills! Conflict among staff and team members are typically symptomatic of misperceptions and disintegrated communication - in other words, your employees are probably acting a lot like this: *Defensive or hypersensitive *Fearful of reprisals and putdowns even if encouraged to speak *Unwilling to…



1106. Downsizing in Organisations - The Real Truth By Lorraine Pirihi
      I've met and worked with many people in all sectors of the business world and found that the majority of managers and team leaders are spending too much of their time on basic administrative tasks. Tasks for which they have had no training in. In many instances people are stressed out with too many responsibilities due to ongoing restructuring and downsizing in their organisation.Get RealWhen you have people with the knowledge and expertise to handle specific roles and they spend their preciou…



1107. Transform Any Business into a Go-Getting Power House by Working SMART By Keith Longmire
      Probably as well known as SWOT, SMART turns goals, objectives and tasks into concrete deliverables. If there is one key to turning busy, ineffectual organisations into models of streamlined efficiency then this is it.More accurately SMART ought to be SMARRRT. There are at least three equally valid definitions for the 'R'.OK, the 10 second introduction to working smarter:Specific: Be completely clear on the outcome expected of the goal, objective or taskMeasurable: Phrase the statement of what …



1108. Innovation Management: What Problem Is Being Solved? By Kal Bishop
      Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation. Whilst there is no sure fire route to commercial success, these processes improve the probability that good ideas will be generated and selected and that in…



1109. Build Rapport Fast! - Eight Easy Steps By Martin Haworth
      Building rapport is all about creating a relationship, in the moment. And this is vital in business, education, friendships and many other areas of life. We need relationships to help us get the things we want for ourselves in our lives, like money, promotions, success, partners and above all to feel part of society. You see we are social animals, us humans and if we find it challenging to make relationships, then we feel excluded. And that ain't comfortable. So, let's build rapport quick…



1110. Conflict Resolution - Managing Workplace Conflict By Kelly Graves
      It goes by many names -- conflict prevention, conflict resolution, conflict management, the names go on. These terms were all created to combat a similar problem. For the most part, people who deal with these issues all agree with the same principle:Conflict resolution at an early stage is less costly and more manageable than trying to deal with its repercussions later.First, let’s discuss the types of conflicts we have observed in our years of experience working with organizations.We have obs…



1111. Project Heroes By Luc Richard
      Project heroes. We’ve all heard of them. Some of us have even seen them. A project is in jeopardy. This guy (or gal) comes out of nowhere, analyzes the situation, tells you exactly what the problem is, and then goes on to fix it before you can even update your project plan!Some project managers place a high level of trust in project heroes. As a result, their superman (or superwoman) is assigned to the most fascinating projects and their technical decisions and sizings are never challenge…



1112. The Case of the Vanishing Technology
      The Case of the Vanishing TechnologySee full color web version at:http://www.SeniorManagementServices.com/pvt-89-vanishing-technolog.htmlAre you vulnerable to this hazardous, expensive problem?============================================================The first hint of trouble...============================================================Here's a typical scenario.About 18 months ago, I visited a successful high-techcompany. Sa1es were down.But, management viewed the situation as temporary. Bes…



1113. Have You Fixed the Broken Window? By Martin Day
      Left alone it doesn't take long for a building with a single broken window to rapidly become a building with many broken windows. Fixing problems when they are small will prevent them from developing into larger problems.The same is true when considering the level of employee satisfaction Dissatisfaction spreads like wildfire and in a surprisingly short period of time you’ve got morale problems of the kind that are notoriously hard to fix.Ensuring your employees are happy is mostly about being…



1114. Drafting an Employee Manual Sample Outline By Lance Winslow
      One of the hardest things I had discovered running my company was drafting an Employee Manual. Also added to the stress was the fact that if you made a mistake someone could sue you and you might lose all your hard work and money that you had earned thru blood, sweat and tears as an entrepreneur. You will need an employee manual for your company to protect yourself; but where do you start?Here is a sample Outline, I prepared for our franchise company, which can help you. After you have address…



1115. Employee Surveys: a Strategic Tool for Positive Change By Marcia Zidle
      Do you want to measure your workers’ level of satisfaction? Or change policies and procedures to make them more effective? Or find out if your supervisors are stuck in out-dated ways of managing? Good Idea! But how do you make sure you are getting reliable information to make sound management decisions?When it comes to conducting quality research, a pound of prevention is worth much more than one ounce of cure. Here are five steps to turn your employee surveys into a powerful strategic chan…



1116. Attract and Retain Positively Great Employees - An Action Plan for Employee Training By Kathy Iwanowski
      Everyday a business owner, CEO, or manager somewhere is complaining about the lack of good employees. On the same day, in a break room, employees are complaining about the lack of good jobs. Thinking that they can alleviate the problem with finding good employees, many employers have opted for lengthy applications and endless interviewing. In the process, the employee-to-be becomes frustrated before even starting the first day of work. The employer has spent a bit of money and the orientat…



1117. Whatever it Takes! By Harald Anderson
      I have a sign on my office door. It pretty much summarizes my philosophy of life.The sign simply says…..”Whatever it takes.”Short. Simple. To the Point.“Whatever it takes,” means exactly that. That I will do “whatever it takes” to get what I really want. It is the best description that I have ever been able to come up with to summarize the entrepreneurial experience.Decision. Commitment. Result. Something I pretty much had ingrained into my subconscious, playing sports as a kid.Make the…



1118. Spinning Gold from Straw: Low-Cost Employee Retention and Motivation Tools in a Changing Economy By Sharon Terry
      New York, NY, February 25, 2005 – Employee retention and motivation…why should employers care? A storm is brewing. National productivity was up 3.9% in the second quarter and 1.9% in the third quarter of 2004. At the same time, the unemployment rate was up 5.5% in October 2004.“Productivity is up, but fewer people are doing more,” said Jennifer Loftus, SPHR, CCP, CBP, GRP, and National Director of HR consulting firm, Astron Solutions. “In addition, the number of 25-34 year old workers will…



1119. Dividing The Loot By Sam Vaknin, Ph.D.
      It is when the going gets better, that the going gets tough. This enigmatic sentence bears explanation: when a firm is in dire straits, in the throes of a crisis, or is a loss maker – conflicts between the shareholders (partners) are rare. When a company is in the start-up phase, conducting research and development and fighting for its continued, profitable survival in the midst of a massive investment cycle – rarely will internal strife arise and threaten its existence. It is when the company…



1120. How Your Business Can Pick A Software Developer By David Berube
      Eventually, your business is going to need to have some software development. Your business is unique - you can't rely on a huge, faceless corporation to handle your unique needs with a shrinkwrapped, mass produced, production-line solution. You need custom software, and to get it, you'll need to pick an outside software developer. A hired gun.It's hard - after all, most businesspeople aren't technical people. You want a Clint Eastwood - tall, confident, and ready to solve your problems with c…



1121. Communicating with Case Studies:Provide Value By Robert Abbott
      A few weeks ago, a couple of colleagues and I discussed a new business idea. But, we had trouble expressing how this new business would provide value.And, out of our discussions came the idea of writing a case study. If you're not familiar with them, case studies are histories of business initiatives.They're like articles, but they put the reader into the shoes of a person making a difficult decision. Other professions also use case studies; you've probably heard of medical case studies, f…



1122. Leadership Development And Jumping Out of Airships
      PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to publish is appreciated but not required: mail to: brent@actionleadership.comWord count: 885===========================================Summary: The Leadership Development function in many a corporation has often been viewed as a sideline when compared to su…



1123. Ten Relationship Traits And Skills For Good Leadership By Barbara White
      An important aspect of good leadership is the ability to work and relate with others. When creating and building your unique leadership style consistently developing relational skills is a priority. There are ten qualities that characterize successful leadership in the area of relating and communicating with other people.1. AvailabilityA good leader is available and in touch with people. An important leadership skill is the ability to recognize needs and be able to respond to them quickly and …



1124. Creating Unlimited Belief for Success!
      What's holding your team back from experiencing 'breakout performance'? It may be those Old beliefs and Personal Insecurities (aka: conceptual barriers)? Conceptual barriers are the barriers that are right behind the eyes, DEEP within the brain. 'Beliefs' which were planted at a very young age and re-enforced over a long period of time - which is why they are so hard to 'dislodge'. Use the following exercise to help your team members identify their limiting beliefs and feelings. Then explain how…



1125. Innovation Management – idea selection, development and commercialisation, what are the differences? By Kal Bishop
      Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation. Whilst there is no sure fire route to commercial success, these processes improve the probability that good ideas will be generated and selected and that in…



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