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1076. Learning Disability 7 – Management; a Team or Prima Donnas in Suits? By Graeme Nichol
      Personally this is my favorite disability. Perhaps many of you will agree with me. Others know the frustration all too well and won’t want to agree but will acknowledge frustration with a quiet nod!As we have described management disabilities over the past in this mini series, the faults or problems that can easily befall us all are put to the test in the management team. This group has to battle the demons that surround the organization and still come out smelling like roses!In larger organiz…



1077. Recognition: A Quick, Low-cost Way to Motivate Employees By Marcia Zidle
      Recognizing good performance through praise or other positive action is one of the simplest and most cost-effective ways to motivate people. It provides three major benefits: It lets people know that their performance was valued, and increases the likelihood that they will continue to perform well. It builds confidence so that people are willing to try new things, and develop further in their jobs. It leads to greater job satisfaction which in turn builds commitment to the manager and the e…



1078. The Dripping Faucet in Every Organization By Leanne Hoagland-Smith
      Each day millions of workers spend 8 hours or more at their respective jobs with many contributing to the dripping faucet within every organization. This faucet much like the leaking kitchen or bathroom faucet’s steadily waste drops of a previous resource – water – every minute of every day until fixed. Yet, the dripping faucet is considered a minor annoyance until the drips become steadier. During this time, thousands of gallons of water are wasted costing the owner probably more money than …



1079. Project management best practices
      As both an active project manager and a project management trainer, people often ask me what are the fundamental aspects to successful project management. Whilst there have been many great books written on the subject, I always summarise what I believe to be the best practices at the heart of good project management. Define the scope and objectives For any project to be successful you need to understand what the project is supposed to achieve. Suppose your boss asks you to organise a campaign t…



1080. Employee Turnover: Is It Eating Up Your Profits? By Marcia Zidle
      Keeping the cost of doing business down, yet providing a quality product or service, is one of the most critical components of success for today’s leader. What many fail to realize is that employee turnover can represent a very substantial price tag to a company's productivity and its bottom line.Turnover is costly – just how costly? Research studies have shown that the cost of replacing a professional or managerial employee runs 1.5 to 3.0 times his or her annual salary. And it can cost up …



1081. Six Sigma Training 101 – Better Management Basics By Dana Schorden
      What is Six Sigma?Six Sigma is a quality management program that is designed to achieve a “six sigma” level of quality for products. In the mid 1980s, Motorola pioneered Six Sigma and it has since been adopted by many other companies and manufacturers. Service companies also implement Six Sigma strategies to improve customer service and relations. The idea behind Six Sigma is that failures in quality and customer satisfaction occur after the sixth sigma of likelihood in a normal distribution c…



1082. Diversity Training: The Worst Possible Reasons to Request Executive Funding By Tim Dawes
      You’re on your organization's diversity committee. You have the best of intentions.And that's the problem.It leads you to appeal for funding for all the wrong reasons.Take healthcare for example.The US foreign-born population comprises a larger segment than at any time in the past five decades. And this trend is expected to continue(1). People of diverse racial, ethnic, and cultural heritage suffer disproportionately from cardiovascular disease, diabetes, HIV/AIDS and every form of cancer. In …



1083. Successful Managing Through Delegation By Andrew E. Schwartz
      Managers should avoid the tendency to constantly delegate to the same one or two capable individuals. This practice only overloads the best personnel while slighting all others.As with delegation in general, there may be occasions in which work must be divided among several individuals for example, highly technical or complex tasks. Should this be the case, the rule is always — delegate the maximum amount of work to the lowest possible level.Whenever possible, managers should delegate a whole …



1084. 7 Steps to Launching a Top Media Relations Program
      7 Steps to Launching a Top Media Relations ProgramNewspapers need to fill real estate in the form of column inches, and you need media coverage. If handled correctly, 'this could be the beginning of a beautiful friendship.'A top-notch media relations program is essential for every business and organization. Most, however, never even bother to try launching a successful medial relations program.You would not believe how often reporters find themselves at a loss for content. In fact, many newspap…



1085. Time Rules By Christopher J Thomas
      Time is a precious commodity, and it should be treated with great respect irrespective whether it is our time or other people's time. However, a recent survey shows that over 20% of a manager's working week is wasted. This works out at an average of 1 in 5 working days being wasted. In addition, it was found that over 90 % of managers desks and office areas were totally disorganized and around 30% of a manager's time was spent on routine paperwork.Sorting out paperworkSupervisors are increasin…



1086. Crisis Management Tips By Colin Ong TS
      The term crisis management has different connotations. In this article, I will try to provide pointers that can be used in most situations:Is It A Crisis In The First Place?:This question is important to ask, as there are many situations that go wrong because the right person to handle it is not around. You may be in charge of a project until your supervisor comes back and are unable to contact him during a crisis. You have to make your own decisions in his absence and your action is depend…



1087. The Importance of Background Verification
      The Importance of Background VerificationBy Stephen SpainToday's society has created an environment that requires business owners to be armed with numerous tools. Many employers currently spend little time verifying the accuracy of employment applications and the cost of not doing normal due diligence can be staggering.Consider:An HVAC company recently paid $750,000 to a customer who was raped by a service technician. His employment application indicated no criminal convictions and the employer …



1088. IT Policies Help IT Staff and Reduce Liabilities By Donna Johnson Edwards
      “What do you mean I can’t download … fill-in-the-blank?” As IT managers we are constantly berated by users because they want to do something on their company computer that we know they shouldn’t. But getting users to conform to reasonable standards is a real challenge for most IT departments. We live in the information age and with the benefits of technology come the associated risks and liabilities. The same tools that allow productivity gains have the potential to diminish worker productivit…



1089. Managing Creativity By Mark Eaton
      Creativity Starts Here!The ability of an organisation to create new products/services and innovate new processes is an essential skill providing a sustainable form of competitive advantage.Given that organisations need to be creative, why are only a few really good at it and why are only a few individuals perceved as creative?In this article we will examine the theories that underpin creative organisations and the attributes of the managers and individuals who work within them.IndividualismThe…



1090. 25 Super-Practical Steps to Build Your Business! By Philip E. Humbert
      For the past several weeks, we have focused on some wonderful but (to my way of thinking) rather fancy ideas about life. I wrote about motivation (I don't believe in it). I wrote about sorting out priorities (I do believe in that!). And I wrote about the 4 traits of highly successful people. I love that stuff! But I believe most of you subscribe to TIP's for help in actually running your office from day to day. Most of you have told me you're professionals in private practice, or owners of sma…



1091. More Time Wanted? Deal with Your Time-wasters Now!*
      Focusing your time to be as productive as you can has never been more important - yet many of us waste our precious time on employees, who frankly don't deserve it. They will never fit. Solving this problem for you will almost certainly be solving a problem for them - so don't be fearful. Want to know more - and how? Read on...Ever feel that you spend too much time shoring up the performance of some of your people? More time with one or two than with some of the others.And doesn't that just drai…



1092. Hiring Great People And How to Be One Yourself: Five Secrets By John Uprichard
      Bad news.Your senior vice-president, your marketing director or your accounting department head has decided to retire, move to Okinawa or start his own business––and you’re left staring, horrified, at a polite letter of resignation. The timing couldn’t be worse. You’ve now got a vacancy to fill, and you need to do it...well, yesterday. Is there any ray of hope?There is. But first, let’s get one important fact out of the way: No one truly enjoys the hiring process, no matter how favorable the c…



1093. Innovation Management – Producing Great Products, Motivation By Kal Bishop
      Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development …



1094. Dynamic Management By G Ram Kumar
      Traditional management techniques are based on the model 'Plan->Execute->Control'. This approach has certain difficulties in the implementation of all the three stages. The question of reliability of basic facts and forecasts for needed planning, effect of external influences on its execution and influence of time factor in control measures are problems faced by many. These problems emanate from the assumption that business criteria are static. I real life situations everything in business is …



1095. Running Successful Meetings - The Key Steps To Getting It Right By Peter Fisher
      We all complain about meetings which are a waste of our time and the truth of the matter is that so many are exactly that. We've also seen the "corridor" meeting that takes place afterwards where it seems the real decisions are taken, or the agreed decisions are overturned.You'll get your chance at some point in your career to run your own meeting - is yours going to go the same way? or will you make sure it's effective and does the job it is supposed to?Well run meetings contribute to team bu…



1096. Is It Worth to Outsource? How one can outsource wisely
      Recent trends in software development market show that it is no longer the most efficient way to work onshore. Competition is too high and in some particular cases, US or European IT people even go farming rather than admit the situation and adapt themselves. This article is mainly for those who are going to stay straight in the industry whatever surprises it keeps bringing.International division of labour has done its work. So nowadays, if you ask anybody about the regions he associates with I…



1097. Why We Judge By Alicia Smith
      Judgment is the process of forming an opinion of something by making a comparison. While judgment can play an important role in decisions we must make to live productively, sometimes the thoughts we hold are what prevent us from having what we most desire.Judgments are based on thoughts we hold about people and things. These thoughts are the filters through which we view our world. The limiting beliefs that we hold about ourselves, about what we can or cannot do, are judgments.Judgments can…



1098. Write Winning Proposals For Venture Capitalists By Dominic Dirupo
      You need to secure money for your project. You visit venture capitalists to see if you can get that money. A venture capitalist views your project as a pure investment. A venture capitalist has no emotional attachment unlike you. You need to write a proposal that is structured around a venture capitalists needs, not yours. What may interest you may have no relevance to your potential funder. You need a business plan that is ‘investor-focused’.An investor focused business plan contains re…



1099. Unravelling the Data Mining Mystery - The Key to Dramatically Higher Profits By Steven Chabotte
      Data mining is the art of extracting nuggets of gold from a set of seeminngly meaningless and random data. For the web, this data can be in the form of your server hit log, a database of visitors to your website or customers that have actually purchased from your web site at one time or another.Today, we will look at how examining customer purchases can give you big clues to revising/improving your product selection, offering style and packaging of products for much greater profits from both y…



1100. PR Still a Mystery to Some By Robert A. Kelly
      Unfortunately, there are managers who define public relations by its applications. Which explains neither its underlying strengths nor what PR is all about.The casual observer is left with a confusion of tactical, application-oriented definitions of the public relations function: Is it publicity? Crisis management? Special events? Reputation management? Promotion? Or a slew of other tactics in which we engage from time to time?Which is it? More important, just what lies at the core of m…



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