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1076. "Let the Intern Do It" - Affordable Help for Your Business By Cathy Stucker
      Do you have more projects than time? Help might be as close as your nearest college. Many have intern programs, where students complete tasks for businesses as part of their studies.Here are a few tips for designing an internship program that will work for both you and the student:Have one or more specific projects in mind. You might want help with a PR campaign, design of a web site, industry research, creation of brochures and other marketing materials, or other tasks. Have duties in mind t…



1077. 13 Comments on Bad Meetings By Steve Kaye
      Bad meetings are a cultural malady that senior executives pass on to new employees.Long pointless meetings are useful in that they keep incompetent people from interfering with those who are working.An employee who needs permission to buy a box of paperclips can spend tens of thousands of dollars worth of employee time on bad meetings.Many people attempt to save time by Not planning. This false short cut guarantees that everyone will spend more time later.Unstructured spontaneity leads to …



1078. Think Time... It's Now Or Never By Cynthia Kyriazis
      I recently read an article published in the June, 2005 issue of Fast Co. magazine. Linda Tischler wrote an essay entitled “Death to the Cubicle!” In it, she says ‘Collaboration is great, but sometimes I’d kill for a door.’With the advent of open offices and shared arenas for team communication, the issue of privacy and focus in an employee’s workspace has become more than just privacy and focus. It’s now about job performance and productivity.The article goes on to quote Dr. Tom Davenport, pro…



1079. IT Asset Management – How Times Have Changed By Donna Johnson Edwards
      When I was little I had a piggy bank complete with a requisite combination lock (needed to keep my younger brother from pilfering). Each week, on Friday night when I got my 50 cent allowance, I would lock myself in my bedroom, twist and turn the combination until I got it right and then I counted my prized stash of cash. I always knew exactly how much it would amount to, but I counted it nonetheless. My brother, on the other hand, never used his piggy bank; he put his quarters in his pockets a…



1080. Trust - The Most Vital Component in Leadership
      ______________________________________________________'Trust is the emotional glue that binds followers and leaders together.' - Warren Bennis and Bert Nanus 'If you don’t believe in the messenger, you won’t believe the message.'- James Kouzes and Barry Posner ______________________________________________________ I see it all the time - leaders who blame followers for breakdowns in the organization. I often hear complaints like these: - “If those people would just do what I tell them.” - “Yo…



1081. Questions To Ask Employees You Want To Retain By Lora J Adrianse
      Times of cost cutting and downsizing has dramatically impacted the way employees look at their careers. Employees at all levels now know better than ever that job security is no longer something they can count on. They've been required to think bigger, look at other options and do whatever it takes to prepare themselves for the future. In essence, they have let go of their corporate commitment and become "free agents" in search of the best opportunity available."Retention of talent" has bec…



1082. Best Workplaces By Kal Bishop
      The Best Workplaces report (Financial Times, April 28, 2005) notes many factors in common with Managing Creativity and Innovation.Material reward is not the sole factor in determining satisfaction. Microsoft UK offers acupuncture and deep tissue massages. OC&C Strategy consultants offer skiing trips and Computer Future Solutions have BMWs and Porsches as company cars. Yet people rarely mentioned these perks when they rated their company.This is because satisfaction is also related to i) the ga…



1083. How to Prepare for Your Company's Financial Future By William Von Achen
      Sooner or later, most business owners need to look for outside financing. Whether it’s a line of credit with a bank to handle predictable cash crunches or a significant capital investment to improve plant and equipment, virtually every business will need access to additional funds at some point in its life.But the time to start thinking about how to make the best impression with bankers and private investors ideally begins long before you schedule an appointment to discuss your financing need…



1084. 10 Resolutions For The New Year!! By David Meyer
      Each year many people create a list of resolutions designed to help them improve their lives. As Business Leaders, we also need to take a look at our business lives and find ways to improve ourselves.Here are 10 resolutions that will help our Business Leaders and Managers move forward.1. Line up the organizations goals with the goals of the customers (internal or external) Now is a good time to make sure that your goals and objectives for your organization are not only SMART (Specific, Measura…



1085. Performance Evaluation: How To Create Change By Andrew E. Schwartz
      STEPS TOWARDS GIVING A GOOD APPRAISAL INTERVIEW: Give specific feedback. Statements such as, “You’re doing a good job” and “You’d better shape up” are almost without value unless accompanied by specific feedback on what the employee is to continue doing or to stop doing. If you evaluate with the word “positive,” describe how the employee manifests that characteristic. If you say that the employee “shows initiative,” talk about specific occasions on which the employee did indeed take the initia…



1086. Qualities of a Great Manager By Carole Sue Jones
      In the call center environment we are often only as successful as the people we hire. While our front line employees are critical to our business, choosing the right managers powerfully impact your success. So what makes a good manager? Ask 100 people and you might get 100 different answers. While the behaviors that make a great manager may be open to interpretation, there are some competencies and corresponding questions, which stand the test of time.I think the face of business has enter…



1087. Attract and Retain Positively Great Employees - An Action Plan for Employee Training By Kathy Iwanowski
      Everyday a business owner, CEO, or manager somewhere is complaining about the lack of good employees. On the same day, in a break room, employees are complaining about the lack of good jobs. Thinking that they can alleviate the problem with finding good employees, many employers have opted for lengthy applications and endless interviewing. In the process, the employee-to-be becomes frustrated before even starting the first day of work. The employer has spent a bit of money and the orientat…



1088. Knowledge Management - Leadership Behaviours Which Encourage Knowledge-Sharing By Chris Collison
      The concept of knowledge management or knowledge sharing makes intellectual sense to the leadership teams in most organisations. Why wouldn't we want to learn from our successes and failures, and translate that learning into value?However, there is often a gap between the conceptual understanding, and their own behaviours as leaders - and that can be a problem? How do you engage leaders both intellectually and emotionally, in a way which will make a difference to their day-to-day behaviours? …



1089. How a Computer Consulting Business Can Help Your Company
      How a Computer Consulting Business Can Help Your CompanyWhile many small companies only call in a local computer consulting business when something computer-related breaks, there’s a lot to be gained by forging a proactive, long-term relationship with a local computer consulting business in your area.Consider Getting Advice from a Computer Consulting BusinessIf you need to get advice once-in-a-while on how your computers can be better utilized, or you have a specific computer-related problem tha…



1090. Vampire Meetings and How To Slay Them By Peg Kelley
      Meetings can be like mythical vampires – sucking the life out of intelligent and creative people. And sucking the funds out of businesses. Unfortunately, there are too many of these meetings in business today.A UCLA study said the “typical” meeting includes nine people. If you have nine people in a meeting room for one hour, you have consumed one entire workday – plus some.What about the dollars associated with this? Say the average salary of meeting attendees is $40,000. Their hour…



1091. Effective Multi Cultural International Business Meetings By Neil Payne
      Of the many areas in international business where cultural differences manifest is in the corporate meeting room. International meetings are an area where differences in cultural values, etiquette, interpretations of professional conduct and corporate rules are at their most visible and challenging to control.In international business meetings, cultural differences between professionals can and do clash. Although it can not always be avoided, the negative effects of cultural differences can be…



1092. Organizational Culture and Creative Blocks – the Similarities By Kal Bishop
      Few Decision makers see the link between between creativity and innovation management, as performed by MBA’s in firms, and creative endeavours such as screenwriting. In fact, there are very strong linkages.The problems that prevent individuals coming up with ideas, writing and then commercialising their screenplays are the very same as the problems that firms face when they attempt to motivate their people to come up with innovative ideas - whether it be innovation of product, process, paradi…



1093. Radical Creativity from Incremental Creativity – large movements from small changes By Kal Bishop
      Positive radical movement is the holy grail of nearly every decision maker. Every CEO wants to radically shift his profit and loss statement into the black, every inventor yearns to find the next killer gadget and every screenwriter wants to make the next significant leap in film.Radical creativity (also known as transformational and disruptive) is the root of radical movement. The polar opposite of radical creativity is incremental creativity. A pervasive perception is that the two are separa…



1094. Are You Ready To Be Promoted?
      Promotion is one of those things almost everyone wants after a successful job search. But no one is bold enough to ask for it. If you're determined to get ahead after a successful job search and are willing to follow some simple steps, you can move the odds of a promotion significantly in your favor. 1. Under NO circumstances do you ever ask for a promotion! 2. Get yourself a mentor. Someone a level or two above you that you feel comfortable with . . . with whom you can talk and get advice. 3. D…



1095. Do the People in Your Organisation Dress For Success? By Lorraine Pirihi
      What really amazes me, with all the personal and professional development seminars people attend, from executives in corporate world, business owners and employees alike, very little investment has been made into the way they look ... personal image.Perception is RealityI'm no image consultant, however I have been to a couple of different ones to try and improve my appearance. Not from a vanity perspective, but to look as good as possible.Wouldn't you prefer to do business with someone who loo…



1096. Strategic Organizational Learning By Michael Beitler
      The cost of training in North American companies exceeds $60 billion per year. Try to visualize that. Picture a stack of 1,000,000 $1 bills. Now try to picture 60,000 of those stacks. Amazed? Then consider this fact: estimates of training costs worldwide approach a quarter of a trillion dollars ($250,000,000,000) when indirect costs and opportunity costs are included. Do you find those numbers as difficult to comprehend as I do?Understandably, senior executives are concerned about the ROI (ret…



1097. When Politics Prevent Innovation - Or… Still Fighting Battles and Losing Wars By John Savageau
      The objective is to beat the competition and make money. Everything a business organization does should be focused on that simple objective, with interpretation through various Vision and Mission Statements. However if we take a survey of how our organizations spend our energy, often that objective is lost in a web of internal politics and positioning. Of course competition is normally good – regardless of whether it is internal or external – to the point we do not lose focus on company ob…



1098. Influencing Change - A Guide for Sellers, Coaches, and Supervisors By Sharon Drew Morgen
      When people or groups make a decision to purchase something, they go through the same decision cycle that an individual goes through to decide upon a personal change, or an employee goes through to change behaviors at a boss’s insistence.Until now, our communication rules have assumed that when we kindly or persuasively offer others good information that could solve problems and achieve successful results, or coach them toward making a much-needed change, or even just pitch a product they sore…



1099. Leading from the Inside Out: The Power of Deep Blue Leadership
      One of the most profound and difficult aspects of leadership is instilling in individuals deeply held, and yet generally shared principles to motivate a common purpose. Leading by influencing one's sense of identity and purpose is both powerful and mysterious. Like the deep blue sea, it is also a source of energy and diversity. In this first of twelve articles exploring the spectrum of leadership influence, I address the question: what exactly is deep blue leadership?The Story Part 1: The Conund…



1100. Performance Appraisal - Ten Stupid Things Managers Do To Screw It Up By Robert Bacal
      Performance appraisals aren't fun. But a lot of the time they are agonizing because managers do really dumb things, ending up destroying a process that is important to everyone (or should be). Appraisals are always going to be a little bit stressful for everyone, but these errors guarantee that the point of appraisals -- improving performance, is lost in the shuffle.Stupid Thing #1: Spending more time on performance appraisal than performance PLANNING, or ongoing performance communication.Perf…



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