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1026. Innovation Management – Emotion, Habit, and Culture can be Hard to Change! By Kal Bishop
      Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation. Whilst there is no sure fire route to commercial success, these processes improve the probability that good ideas will be generated and selected and that in…



1027. The Single Most Important Motivation - It's Not What You Think!
      THE SINGLE MOST IMPORTANT MOTIVATION - It's Not What You Think! Recently, my wife and I entertained several couples at a dinner party in our home. We have known these people for nearly 25 years, and they are among our closest friends. The dinner conversation ranged across a variety of topics and gravitated toward some of the more serious events of the day. Jack, a friend who is a retired sales manager, said something sort of under his breath to his wife, Carolyn, who burst out laughing. I asked …



1028. Ten Problem Solving Techniques By Steven Gillman
      Do you ever need to find some good ideas, or come up with a solution for a persistent problem? Learn some simple problem solving techniques, and start applying them. Choose a few of the methods below, and get in the habit of using them in your personal life and your business.Problem Solving Techniques1. Clarify what a successful solution is, and that will guide your efforts. In fact, sometimes just clarifying the desired outcome will suggest immediate solutions.2. Get opinions and/or advice f…



1029. Improve Profitable "ROE" with Retention
      'R.O.E.: Return On Employee --A measure of corporate business performance as determined by the gross revenue achieved per staff employee.'by Phil McCutchenMarketing Manager, VCG, Inc.As the definition above points out, ROE (Return On Employee) focuses on your staff, the people who generate the revenue that makes your operation profitable. For any business with above-average employee turnover, ROE is a critical component of success that is too often neglected by management. For the purposes of th…



1030. Building High Performance Teams
      Your managerial success is tied to your team. Teams are the most valuable resource of an organization. The times of lone leadership are over with Alexander the Great. These are the times of the team leadership. If you can build a successful team and work as the leader who is just a little more equal than others you may be able to pull off everything you do with great success. Successful team building requires a lot of focus and effort. Here are a few tips to build teams that are effective and de…



1031. Tales from the Corporate Frontlines: The Responsibility for Job Security By Josh Greenberg
      This article relates to the Job Security competency, commonly evaluated in employee satisfaction surveys. This competency evaluates how your employees view their job security within your organization. In today's often volatile or contingent labor market, it's crucial to understand the level of security your employees feel about maintaining their jobs. Studies show that employees who do not feel secure in their jobs are less likely to be committed to best assisting customers. Evaluating this co…



1032. Creativity Management and Time Pressure By Kal Bishop
      There is a pervasive belief that time pressure stimulates creativity. This is both true and false.There are a number of forces at work:a) Time pressure increases creative output. By forcing idea production, setting goals and incremental deadlines, a greater number of ideas are produced than if a “do your best” approach is taken. If a leader asks particpants in an idea generating session to address a problem and think of at least 5 ideas every half an hour, then 80 ideas are produced by one ind…



1033. Getting Your Employees' Attention Back to Work By Michael Christian
      It is 9:00 am on a Monday morning. Do you know where your employees’ attention is? Is it on work?Picture this. You are at work. The phone rings. It is your aging father’s neighbor calling to say that Dad is walking around outside in his pajamas and seems confused. You have a full day of meetings and deadlines. Your heart sinks as you try to figure out how to care for your dad and keep your job.The phone rings again. This time it is the school nurse saying that your asthmatic child is having tr…



1034. CFOs Need To Know the Fallacies Behind "Business as Usual" in relation to Human Resources Practices
      What are your people worth? 'PEOPLE ARE OUR MOST IMPORTANT ASSET.' How many times have you heard that? More important, how many times upon hearing it have you nodded politely and then changed the subject to something more, ah, important? Human resources receives far more lip service than respect, but economic factors factors are making HR the subject of some truly substantive executive discussions-and expenditures. Human resources as a lowly cost center The Human resource department is traditio…



1035. The Rise of Corporate Chair Massages By Jimmy Sturo
      Employers have rapidly begun to understand the importance of stress relief in the workplace. Stress free employees have a higher retention rate and higher rates of productivity. It is no wonder, given these facts, that many corporations have been encouraging chair massages in the workplace.Corporate chair massages involve the visit of a licensed massage therapist for on-site massage sessions. The therapist brings along a portable massage chair and usually gives 15 to 20 minute massages for all…



1036. OJT - On The Job Training By Christopher J Thomas
      IntroductionManagers have two powerful ways of improving the performance and productivity of their subordinates, which are counseling and on the job training.Counseling is the process of helping a subordinate define and resolve personal problems that effect performance or in order to develop a good attitude to work.On the job training is the process of explaining, demonstrating and the structured supervision of specific skills or particular tasks. It is similar to the teaching process. On the …



1037. Getting Software Developed for Your Business By David Berube
      At some point, your business is going to need to have some software development. Maybe your business is small, but existing software doesn't fit your needs. Maybe your company is larger, with significant technology resources already, but you need an outside perspective. Whatever the reason, it can be difficult to choose an software developer, especially if you aren't a technical person.I've heard stories about selecting developers from all sorts of people. Quite a few have told me heard horror…



1038. Does Your Organization Have a Learning Disability - Disability # 2 – The Enemy is Out There By Graeme Nichol
      My previous article I started with the first of seven learning disabilities identified by Peter Senge in his book ‘The Fifth Discipline.’ An organization’s success is usually limited due to the learning disabilities found within it. These learning disabilities keep companies repeating the same mistakes time and again and prevent them from taking advantage of new opportunities.“The Enemy is Out There’ is not a problem confined to organizations but also to individuals in their daily lives. It is…



1039. Beyond Management Coaching: When Things Are Getting Out of Control By Chris Stowell
      Leaders and Managers often ask us, ‘What do you do when you have tried to coach and counsel an employee about a performance concern, and the employee has not responded?Unfortunately, we see far too many cases where the leader hasn’t, in good faith, tried to coach the employee or to put the leader’s concerns into words. Often, leaders look for a quick fix alternative to what is perceived as a difficult and painful confrontation.We have also learned from first-hand experience that management co…



1040. A Smarter Way to Get Paid By Vernon Stent
      The majority of companies employ their staff on a time basis. The employee is contracted to work so many hours each week and is paid for each one of those hours.The questions is....why?Pay-for-Time versus Pay-for PerformanceIf an employee is employed simply to be somewhere and not have any other function then it may be understandable that they are paid solely on how many hours they are there. A few - very few - examples come to mind: perhaps a security guard who simply reports what he or she …



1041. 7 Steps to Launching a Top Media Relations Program
      7 Steps to Launching a Top Media Relations ProgramNewspapers need to fill real estate in the form of column inches, and you need media coverage. If handled correctly, 'this could be the beginning of a beautiful friendship.'A top-notch media relations program is essential for every business and organization. Most, however, never even bother to try launching a successful medial relations program.You would not believe how often reporters find themselves at a loss for content. In fact, many newspap…



1042. Is Your Company Working At a Standstill? You Need Activities for Conflict Resolution Skills!
      Are you worried that the upcoming staff outing is going to be an all-out disaster? Maybe instead of horseshoes or badminton at your next picnic, you should think about activities for conflict resolution skills! Conflict among staff and team members are typically symptomatic of misperceptions and disintegrated communication - in other words, your employees are probably acting a lot like this: *Defensive or hypersensitive *Fearful of reprisals and putdowns even if encouraged to speak *Unwilling to…



1043. Character: Is It Necessary In Leadership?
      PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to publish is appreciated but not required: mail to: brent@actionleadership.com Word count: 1000 Character: Is It Necessary In Leadership? By Brent Filson Character plays a vital role in leadership and one's career. Yet few leaders come to grips with its cont…



1044. Successful Managing Through Delegation By Andrew E. Schwartz
      Managers should avoid the tendency to constantly delegate to the same one or two capable individuals. This practice only overloads the best personnel while slighting all others.As with delegation in general, there may be occasions in which work must be divided among several individuals for example, highly technical or complex tasks. Should this be the case, the rule is always — delegate the maximum amount of work to the lowest possible level.Whenever possible, managers should delegate a whole …



1045. 5 Steps to Continuous Process Improvement By Chris Anderson
      Part One of Creating Well-Defined Processes SeriesWhat if your sales increased from $100,000 to $110,000 per day and your profit increased from $10,000 to $11,000 – did you improve by 10%? The answer might shock you...Because the answer is no. No improvement occurred. In fact, your process deteriorated. Sure, revenue increased, but is this really an improvement? Let’s take a look at the problem by looking at revenue and expenses.Extra Expenses Prevent Process ImprovementLet’s examine the b…



1046. Nine Vital Lessons For Avoiding Training Fads That Waste Time, Money and Enthusiasm By Bill Robb
      Unfortunately, at least two thirds of much of the training and development effort undertaken by organisations to develop their people is wasted.This is such as shame isn’t it? Waste of money is bad enough but even more serious is the waste of human energy and enthusiasm. I’ve witnessed organisations and their people suffer for weeks and months under the latest management fad only to find they’re no further forward – or worse off.Here are nine vital lessons from hard experience that will help s…



1047. Managing or Coping? By Vernon Stent
      Why do we have managers? I asked this question on a recent seminar and got into an intense argument with one of the attendees who was a large employer! I like to mix it a little and what fun it was to ask an employer to justify the existence of his managers:Vernon: Why do you have managers? Employer: To manage Vernon: You mean, to cope Employer: I mean, to manage Vernon: If not "manage" as in "to cope", "manage" as in ...what? Employer: Our managers are not just coping, they are making judgem…



1048. Is Busyness Affecting Your Business?
      I’m too busy; I’d love to but I’m very busy; I’ll get round to that when I’m not so busy.How often have you said any of those phrases? How many times a week do you hear someone else say those phrases? They’re very common and busyness seems to have become a way of life for many people. I’ve just finished writing my first ebook called Take Control of Your Time: 7 Straight Shooter Strategies for Success, and when I was doing some research two of the most common problems people said they faced were …



1049. Building A Stellar Business One Employee At A Time By John Beaton
      Top businesses that continually lead their industry clearly understand a simple fact:People are their most vital assets.Every employee plays a key role in the company. In today's climate, your company cannot afford redundant employees.All businesses are run and operated by people. Each person makes decisions every day based on what that person believes and values. When a person makes better value decisions, it generates better results for the company. A quantum shift begins, one that most othe…



1050. Essence of Team Work
      Essence of Team work What is Teamwork?Larger, ambitious goals requiring unique tailor made approaches usually require that people work together with other people in a team and not as individual. Companies today want people who are team player, people who are able to get along with their colleagues and work together in a cohesive group to achieve the organizational targets sacrificing their own personal interests at times. Such people are hard to find.Prerequisites for Teamwork1. Common and well-…



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