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951. Deciding What to Delegate By Andrew E. Schwartz
     DECIDING WHAT TO DELEGATE: Once the benefits of delegation are established and obstacles removed, the next step in the delegation process is to decide what work can and should be delegated. In general, work to be delegated should adhere to the following guidelines: — It can be handled adequately down the line. — All necessary information for decision making is also available down the line. — The work involves operational detail rather than planning or organization. — The task does not require …



952. Five Steps to Successful Business Succession By Bill Lee
     The great majority of family businesses in North America are still owned and operated by descendants of the founder. The business acumen that these first, second, third, and sometimes fourth generation managers possess largely determines how much longer the business will remain under family control. To perpetuate a business, the current owners and managers must first identify and then prepare a successor to take the reins.There are exceptions, of course, but most owners have difficulty devel…



953. Time Management Tips for Managers By Lorraine Pirihi
     Late last year I was presenting a workshop for the senior managers of a major organisation. Whilst doing a pre-workshop survey to assess the challenges these managers were experiencing it became very apparent to me that many of them were showing the signs of business burn-out. And it was no wonder why. They were suffering from 'Priority Problems'. Quite simply they were making the mistake of doing the urgent rather than the important tasks.They were working extremely long hours, with no time f…



954. Operating on Perpetual Overload? By Margaret Conklin
     Check Out Your E-HabitsAnother week has ended. And, despite moving at the speed of light, you’ve once again barely made a dent in your more important goals or projects. Just about everyone wishes they had more time to focus on the really important things: Activities directly tied to job or key business objectives. Spending time with key people – at work and at home. Exercise. Fun.(Remember “fun”?)Intellectually anyway, we do understand the need to differentiate “forest from the trees” priority…



955. Gossip And Rumors And Hearsay, Oh Why? By Dan Strakal
     In the Wizard of Oz, it was “Lions and tigers and bears, oh my!” Many organizations today are singing a slightly different tune: “Gossip and rumors and hearsay, oh why?”It is estimated that gossip and rumors within a company can cut productivity by as much as 50%. Of course this translates to lower profits and can negatively impact the company in the long-term. In addition, more employment laws and regulations are being drafted to ensure employees and companies are protected from libel and…



956. CEO: The Key To Fix ingThe Marketing/Sales Collaboration Problem By Rick Wemmers
     We all know that achieving better alignment, synergy and cooperation between company marketing and sales departments is vital, but oh so elusive. Despite all the talk and more talk in the media and at national business gatherings, nothing significant ever seems to happen.The reason nothing happens is that there is only one person who can truly make it happen: The Company CEO. Unfortunately, CEOs don’t seem to be getting the message.Why is the CEO the key?In virtually every company, the preside…



957. Leading Bad Actors To Be Good Performers
     PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to publish is appreciated but not required: mail to: brent@actionleadership.comWord count: 978Summary: Leaders are occasionally afflicted by 'bad actors', those people who resist and may even sabotage the leaders' activities. Here is a five-step process for d…



958. Make Them GLAD You're Their Boss By Linda Henman
     Criticism has the power to do good when there is something that must be destroyed, dissolved or reduced, but it is capable only of harm when there is something to be built. --Carl JungPeople won’t leave if they’re glad you’re their boss. They will want to stay with a boss that does what it takes to create a culture that capitalizes on each individual’s strength. However, bosses often don’t know what they should do to contribute to organizational culture, or even to their small part of the c…



959. The 20/60/20 Rule Of Leadership. Don't Go Solving The Wrong Problems By Brent Filson
     Several decades ago, a passenger jet approached a Florida airport with the pilot and co-pilot struggling to fix what they thought was a malfunctioning landing gear. The landing-gear light was on, signaling that the gear was deployed; but both men did not hear it actually deploy.As the men sought to understand whether they had a defective landing-gear light or a defective landing gear -- the co-pilot actually taking up a hatch and getting down into the wheel well -- the aircraft kept losing al…



960. Partnering for Performance
     'The difference between a boss and a leader: a boss says, 'Go!' - a leader says, 'Let's go!'' E. M. Kelly  Are you a boss or a leader?  Do your employees see you as part of the team or as looking over it?  How would your team members define your management style? I ask these questions as a challenge, and offer the opportunity to take a look at your manager/team member relationships. Merriam-Webster states that a boss is someone who exercises control or supervision; some…



961. Managing Monsters in Meetings - Part 2, Multiple Conversations
     Side conversations ruin meetings by destroying focus and fragmenting participation.Approach 1: Ask for cooperationStart by asking everyone to cooperate. Look at the middle of the group (instead of at the talker) and say:'Excuse me (pause to gain everyone's attention). I know all of your ideas are important. So, please let's have one speaker at a time.''Excuse me. I'm having difficulty hearing what [contributing participant] is saying.''There seems to be a great deal of interest for this issue. C…



962. Practical Tips to Motivating Employees
     Some employees are true self-starters and seem to motivate themselves to excel. But even with your highest flyers, there could be times where he or she hits a funk and needs some positive motivation. Look to these tips to help you through the trial: Make sure the goal is crystal clear - The first step in motivating an employee is ensuring he very clearly understands the goal and when it needs to be met. If goals aren't clear or if you can't articulate the goal yourself, spend time getting clarit…



963. The Most Important Thing You'll Ever Do By George Ebert
     The wellspring of confidence is belief. When you believe in something, you accept and have conviction about the truth, actuality, or validity of that thing. When the belief is about you, its called self-confidence. Self-confidence is your belief that you can marshal your physical, intellectual, emotional and spiritual resources in the successful pursuit of a goal. The number one predictor of individual or team success is confidence level. Confident people tend to initiate action and control …



964. People Are Our Most Important Asset! By David Meyer
     How many times have you heard or uttered this phrase in the last 5 years or so. As a "reformed accountant" this phrase makes me cringe more than any other business euphemism being espoused today.What exactly is an asset? The dictionary defines an asset as "A valuable item that is owned". From an accounting standpoint an asset might be a desk, building, computer, or a truck. The one thing almost all assets have in common is that they are depreciated, or used up by the company until they are wor…



965. Are you NICE or do you CARE? By David Meyer
     Are you NICE or do you CARE? Most people and most managers want to be nice. After all, it's easier to be nice than to not be nice. But when we talk about being a manager, there is a difference between being nice and being NICE. A NICE manager can be pleasant to be around. They're friendly and helpful and avoid even the most remote semblance to confrontation. How do you spot a NICE Manager? When someone brings them a problem, a NICE manager provides them with a solution. When a report is lat…



966. Innovation Management: The Power of Emotional Attachment By Kal Bishop
     Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation. Whilst there is no sure fire route to commercial success, these processes improve the probability that good ideas will be generated and selected and that in…



967. Making Powerful Requests That Launch People Into Action By Joe Rubino
     Do you ever wonder why people do not simply do the things that you want them to do? Well, instead of waiting for things to happen, decide to take responsibility for making them happen. The way to do this is often as simple as making an appropriate request.Requests are the engine that drives action. To the extent that you become proficient in making requests that people understand to be in their best interests, they will comply with your wishes and honor your requests. To the extent that your…



968. Employees - Treat them the way they Expect to be Treated
     When you have to deal with one of your team who'scomplaining to you, rather than allowing your negativeprogrammes to take over, get your thinking part in gear andtry to see the situation the way they see it. You don'tnecessarily have to agree with them but perhaps you canempathise with their point of view.The successful manager thinks about the people they have todeal with, is sensitive to how they see things and knowsthat they might think differently than they do. Let me give you an example:I'v…



969. Factoring Financing: How to Grow Your Business Without Debt or Loans By Marco Terry
     What is invoice factoring?Accounts receivable financing, also known as invoice factoring, is a powerful financial tool that has fueled the growth and success of a number of companies. Factoring enables companies to capitalize on their unpaid receivables by selling them to a factoring company for immediate payment. With factoring, companies immediately get paid for their invoiced work from the factoring finance company, while the factoring company waits to be paid by the customers. Factoring st…



970. From Boring to Interesting - Making Training Effective By Robin Henry
     Being a good trainer requires experience and skill. Experience comes from practice and skill from learning the theories, applying them, getting feedback and consciously improving.Some things that will help you improve are: Know your target audience - what's in it for them? What do they expect? Why are they attending your training? Sometimes go back to basics - it's a good chance to reevaluate your performance Find ways to generate interaction and get your participants doing something Provi…



971. Meeting Your Meeting Expectations By Cynthia Kyriazis
     "To get something done a meeting should consist of no more than three people, two of whom are absent." ~Author unknownOne of the complaints I hear most often is about the number of meetings people attend during any given week. It isn't only the quantity, but the duration and ineffectiveness that seem to cause problems. Conducting effective meetings is part of practicing effective time management and something we cover during my workshops, so I thought a recap of some meeting guidelines would b…



972. Planning Your Recruiting Efforts Can Help You Find Great Employees By William Von Achen
     Today, companies have an ever-expanding list of options available to them when it comes to sourcing new employees, from advertising in newspapers and trade journals to powerful, cost-effective recruiting options available through the Internet. Unfortunately, the growth in the number of recruiting options available has made the competition for top candidates even more fierce.So how do you break out of the pack to find the people that you need? Like most other business activities, a successful…



973. Stop Trying to Motivate Me! Part II By Peter Hunter
     Stop trying to motivate me! Part II Or Why are you trying to make me angryThroughout our industries, both public and private, there persists a perception that motivation is a commodity to be handed out by the manager at his own discretion.Nobody seems to consider the effect of what would happen, if instead of finding time for motivational speeches and conferences, we spent the same amount of time and energy looking for the reasons that people become demotivated in the first place, then simply…



974. Four Questions About Leadership By Kevin Eikenberry
     I hear four questions asked about leadership often. This article gives a short answer to each of these important questions.Why Does Leadership Matter?Parents universally hope that their children develop leadership qualities. They know that leaders are people who are effective in what they do, are respected by others, and typically rewarded for those skills in a variety of ways. It is in these formative years that, through our parents, we first see leadership as desirable and important.As yo…



975. Tales from the Corporate Frontlines: Improving Workplace Safety By Josh Greenberg
     This article relates to the Safety and Working Environment competency and explores how your employees feel with regard to their physical and environmental working conditions, the quality of their equipment and tools, and overall attention to safety within the workplace. Every organization is responsible for ensuring the health and safety of their employees. An unsafe working environment can lead to accidents, lawsuits, and missed work. Such incidents can result in significant costs to your org…



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