Management Articles Index

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So Now They Call You "Manager"? By Mark Smock
You have worked hard and you have just gotten that promotion you have always wanted and certainly earned. You have never supervised or been held responsible for other’s job performance and productivity. Now what?If you can define answers to these fundamental management questions and truly understand how they can or will affect you in your new group leadership role, you can position yourself to maximize your group’s ultimate productivity.1) DEFINE WHAT IS EXPECTED OF YOU AS A “MANAGER”.• What…

Forget The "Sandwich" Technique
word count:681character width: 60resource box:6 lines + web link to 'How to get More Sales byMotivating Your Team'=====================================================Forget The 'Sandwich' Techniqueby Alan Fairweather(c) Alan Fairweather - All Rights reservedhttp://www.howtogetmoresales.com/==========================================================Forget The 'Sandwich' TechniqueDo you remember being told to use the 'sandwich' techniquewhen you needed to reprimand someone? Let me give you anexamp…

Try It Out On Your Team First By Larry Galler
Wow! You’re brilliant! You have a great idea. You’ve looked at it every possible way to find holes in your logic, fallacies in your assumptions. You know it will work and you can’t wait to turn your new brainstorm loose then reap the rewards of your genius. I know you’re excited but before you unleash your great idea, first try it out on those around you for analysis, discussion, improvements, and (gasp!) criticism.The problem is that the creator of an idea rarely has the mental disciplin…

Meaningful Diversity: Creating Cultures of Inclusion By Susan Schutz
In the fitness room the other day, I caught a glimpse of a movie trailer on television. A father spoke very open-heartedly with his son about his work as a fireman. He acknowledged the fear that welled up in him when he looked into a small, dark room filled with life-threatening heat and flames, and described the instinct to run in the opposite direction.He had to pause in a safe hallway and assess the situation, the father explained, consciously remember why he had chosen his work – a…

TRANSITION TO LEADERSHIP TRAINING
Introduction: “Why the need for a transition” Human beings generally thrive on personal achievements. True leaders, on the other hand, thrive on the achievements of their team members. Highly effective leaders guide, assist, and coach team members rather than do the work themselves. Successful leaders learn to trust others and spend time developing people. They often do not possess these abilities when they first assume a leadership position. These abilities develop over time. New leaders can c…

Tap Employee Passion For Business Success By Harry Hoover
Meriwether Lewis set the stage for the Corps of Discovery’s success before one single “employee” had been hired. From the outset Lewis and Clark engendered a communications culture that brought in the right prospects, then kept morale high and increased the productivity of those eventually hired.More important, Lewis’ communication culture not only outlined the day-to-day duties of Corps member, it imbued “employees” with a sense of mission and meaning.He ruthlessly searched for just the right…

Why I always Keep my Promises By Martin Haworth
Integrity is very important to me, and I try hard to 'do unto others as I would wish them do unto me'. It hasn't always worked that way for me though.There have been times in my previous career - times that I can remember vividly even now - when promises were not kept, things were borrowed, never to be returned and where I was not on the best end of wheeling and dealing that are part of corporate politics.For me, creating honourable relationships with my people has always been important. It …

Managing Creativity - An Oxymoron! Not By Kal Bishop
Interrogated on a beach in Barbados by friends insistent that there was little validity to my speciality, I have felt compelled to answer the most common objections in the field of Managing Creativity and Innovation.a) Managing Creativity and Innovation is an oxymoron!When ideas are required, leaders tend to herd people into a room with a flip chart and conduct (usually an ineffective) brainstorming session. Implicit in this action is an acceptance that certain techniques and processes can inc…

7 Steps To Hire The Best
You can use this step-by-step method to hire applicants who are likely to be “superstar” employees:- highly productive- low-turnoverImportant: Focus on hiring applicants you rate positively on all seven prediction methods.1st Prediction Method = Brief Initial Screening InterviewIf an applicant’s application looks suitable, then conduct BISI, a customized 15-30 minute over-phone or in-person interview. BISI quickly reveals if an applicant has biographical data similar to your company’s “superstar…

Why Half of All Mergers Fail After the Honeymoon Ends By Rick Maurer
Marriages and corporate mergers in America have at least one thing in common, more than 50 percent end up on the rocks. In fact, according to a McKinsey study, only 23 percent ever recover the costs of walking down the corporate aisle. Another study showed that over 40 percent actually lose shareholder value.These statistics should quell the corporate urge to merge, but, like young lovers, logic seldom gets in the way of romance.A merger between families illustrates the difficulty of creating …

Tales from the Corporate Frontlines: Improving Workplace Safety By Josh Greenberg
This article relates to the Safety and Working Environment competency and explores how your employees feel with regard to their physical and environmental working conditions, the quality of their equipment and tools, and overall attention to safety within the workplace. Every organization is responsible for ensuring the health and safety of their employees. An unsafe working environment can lead to accidents, lawsuits, and missed work. Such incidents can result in significant costs to your org…

10 Ways New Managers Become Great Leaders By Marcia Zidle
"It is a terrible thing to look over your shoulder when you are trying to lead and find no one there." - Franklin D. Roosevelt Persons accepting promotion from individual contributor to leader often do not realize the extent of the change. All too often they assume that they will be doing basically the work as before except that they will now be ‘in charge’. In reality, a major change in responsibility is occurring. The new leader requires a different set of skills, attitude and behavior…

Juggling Demands in an Organization By Andrew E. Schwartz
JUGGLING DEMANDS: All leaders constantly juggle a multifarious array of demands from those of their organization, employees, and themselves. Good leaders, never drop one demand at the expense of another equally important requirement. They give each demand its fair share, while balancing the organizational goals with their employees’ needs, while still fulfilling their own personal/professional purposes. Successful leaders meet both these business and personal needs through their staff. They le…

Spotlight on Productivity: How to Overcome E-Mail Overload By Dawn Bjork Buzbee
Do you ever feel overwhelmed by e-mail? Have you ever spent more of your day wading through your e-mail than managing your work? Are you looking for ways to spend less time creating, managing and answering messages? Discover how to overcome e-mail overload and be more productive by writing more effective e-mail messages and reducing the volume of e-mail.Write Effective E-Mail MessagesStart improving your e-mail effectiveness by creating and formatting easy to follow content, and by using pre-w…

First Things First -- Process BEFORE Technology By Bob Champagne
Here's a brief story I encountered while leaving Newark International Airport following a recent business trip. Hard to believe, but true.After a long flight home from the West Coast, I took a short train ride to the long term parking facility, located my car (which is becoming more difficult with age it seems), and proceeded to the parking exit. Note that it's been a while since I've used the long term parking facility, as I normally use a car or taxi service, so I was largely unfamiliar with…

Year 2010: Permanent Employees No Longer Required By Burak Fenercioglu
Jack Welch joined a conference that was held in Duke Fuquay Business School where he was invited to promote his new book called “Winning”. He told audience about how culture is important in a company. Culture builds integration and integration guarantees better products and services for customers. In GE’s 1994 annual report his statements were no different. “Boundaryless behavior…” he said “…has become the right behavior at GE, and aligned with this behavior is a rewards system that recognizes…

Interviewing Overqualified Applicants By Nick Roy
A manager of a small business recently posted a job opening for a mostly clerical type job. A degree is not required and generally neither is judgment. She also put the level of compensation clearly on the job posting and worked very hard to not over exaggerate the importance of the position.The problem is that nearly every applicant so far has been what I would consider overqualified. Most have a degree of some sort and have extensive work experience. She says that she not necessarily opposed…

Tales from the Corporate Frontlines: Ideas for Everyday Training By Josh Greenberg
This article relates to the Training competency, commonly evaluated in employee satisfaction surveys. It tells the story of a group of team leaders who worked together to find ways to use information sharing and communication to provide valuable employee training. A Gallup poll conducted in 1998 reported that eight out of 10 employees said they would be more likely to stay with their present employer if they were offered more or better training. Specifically, the questions included in this com…

Key Control – Who Has the Keys to Your Kingdom? By Jimmie Newell
Key control, or more accurately the lack of key control is one of the biggest risks that businesses face.What is the risk?Imagine, you have fired a trusted employee, unknown to you that person had a spare key to your business, they come back after hours and steal business secrets, account lists, equipment or anything else of value. Would this scenario hurt your business?Even if the person turned in all of the keys they had been given, can you be sure they did not have a duplicate made?Even wor…

Performance Expectations - 5 Tips and 5 Questions By Martin Haworth
People want to understand their role - they want to do well! So by being clear, really clear about what it expected of them, makes a big, big difference! And that improves performance as well as saving you time chasing others around to deliver what you want.5 TipsBe Clear - your people need to know what they are doing, both in terms of actions and the standards that you will be expecting. By being really clear, checking understanding and having it written down makes a big difference.Have Patie…

A Man and His Razor By George Ebert
It is vain to do with more what can be done with less. William of Ockham This is Ockham’s famed Razor. A shorthand version of the razor might be, “keep it simple.” When complexity is added to a relationship, process or organization without good reason, the result is usually a loss of focus, clarity and effectiveness. Roles become blurred, goals are uncertain and success is haphazard. Bureaucracies are prime violators of the principle. Clinging to management structures designed in t…

It’s Not All About Cheese: The Missing Component in Employee Development (Part 2) By Julio Quintana
In part one of this article I told you about how perceptions are changing in the workplace. In part two, I want to tell you more about the “Merge Point Method” and how it helps you create training programs that lead to stronger collaboration between individuals and teams.The Wrong FocusIt is fascinating that the first thing we do when identifying human resources needs is list the job skills for the position (cognitive and technical). But when given the choice between two equally qualified appl…

Coaching Skills for Peers: Extending Influence
Many people think of coaching solely as a management technique. Although coaching skills provide managers with the means to get business results while creating solid relationships, the value of coaching in other arenas is often overlooked. Utilizing coaching skills is also beneficial when cooperating and collaborating with others, developing influence within the organization, and getting effective business results.Peer coaching is not a new idea, but is not widely practiced. In fact, there are s…

Agendas Make Meetings Productive By Martin Haworth
Having an agenda template that works well for you, week in, week out, creates a consistency which gets your people bought into the process. Delivering an efficiency and effectiveness which makes the most of the valuable time you have together. Key points to note are:-CirculateShare your agenda in good time, well before your meeting (with reading material for preview). This gives time for review, preparation and challenge. RolesIn a meeting there are various roles to be taken on from the star…

Micro-Management Has a Negative Growth Effect on Business By Don Monteith
MICRO = too close for comfortWhen you stifle the creativity of your associates through micro-management practices then your company pays in lost profits.Nothing kills the spirit of your associates quicker than a boss or supervisor standing over every move that needs to be made each day.Give some space. Everyone needs breathing room. Don’t spend your day trying to see who you can catch goofing off at the water cooler. Statistics indicate that all of us need a break from the "grind".LACK O…

1. Quick Tip - Effective Meetings Begin With Goals By Steve Kaye
Goals are critically important for the success of a meeting. You must know what you want so you can ask for it. And the participants need to know what you want so they can help you get it. Without goals, a meeting becomes a journey without a destination.Unfortunately, many meetings are called without goals. So, you hear people say, “Well, what do you want to talk about?” This is similar to walking into a factory and asking, “Well, what do you want to make?” You could end up with anything …

2. People Reading in Real Time By Pat Wiklund
We've heard the slogans: career success depends on developing relationships, establish rapport with your colleagues. And do it quickly! No longer is it enough to treat our co-workers the way we would like to be treated. Now we are being challenged to employ the Platinum Corollary to the Golden Rule: do unto others the way they would like to be done unto.But how can you do it? How do you quickly size up a new team member, or an internal customer, and then shape your approach to his s…

3. Preparing for Your Own Hurricane Katrina By Harwell Thrasher
Disaster struck the southern United States in August, 2005 as Hurricane Katrina did major damage to New Orleans and southern parts of Louisiana, Mississippi and Alabama. We don’t yet understand the full impact of the storm in terms of lives lost, families disrupted, and the impact on the American and global economies. But we know that a key part of our responsibility as executives and managers is to anticipate disastrous events like Katrina and be ready for them. Here are some of the things…

4. Ten Daily Habits to Explode Your Practice
THE HABITS 1) Strengthen who you are by nourishing your mind and spirit. Pray, meditate, and or visualize each day for at least 10 minutes. 2) Make your dreams a reality by planning. State your intentions, write read, and say out loud your goals and your purpose before office hours start. 3) Improve your stats by leading and focusing your team. Acknowledge them, connect with them, and focus them on the day's priorities/goals/purpose before office hours (shift) starts. 4) Have a focus or a theme …

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