Management Articles Index



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  1. The 10 Realities of Change By Valarie A. Washington
    I've seen several articles that begin with lines like "the only constant today is change." I assert that change that is constant can't really be called change. It's simply a new reality. It's time that we accept that things simply don't stay the same and speed to change is the new reality of business. Like any other new reality it requires new responses.There is not more change than there was in the past the change just comes more quickly. Compared to the "good old days" the impact of change t…


  2. Human Resources: The Misidentified Subject By Sukhbir Singh
    Interest in the field of human resources has exploded in recent years due to the promises it offers for a better understanding of human beings at work. The term is now as ubiquitous as it has once been obscure. It is taught in schools and universities; it has turned into one of the main functions of a corporation in addition to marketing, finance, and accounting. Yet despite this trend, there are still many challenges facing the field. It seems like the subject of HR is talking the talk bu…


  3. Company/Employee Handbook as Organisational Improvement Tool
    Article Title: Company/Employee Handbook as Organisational Improvement ToolAuthor: Stephan SzugatContact Email: info@abenetis.comWord Count: 802Article URL: http://www.abenetis.com/encyclopedia.htmlFormat: 65 Characters per Line Category: Business, Business Management, Organisation------------------ ARTICLE START ------------------Company/Employee Handbook as Organisational Improvement ToolA business is only able to grow as fast as the internal organisation is able to process higher volumes of …


  4. Creativity and Innovation Management: Goal Setting By Kal Bishop
    Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development …


  5. What do Employees Really Want?
    A major problem for business owners and employers today is getting the best employees and then keeping them. Sounds easy, but any employer will tell you that these activities take up the most time and have the biggest impact on business results. So how do you go about retaining the good people once you’ve found them? Understanding what your employees want from a workplace sounds like a logical place to start. After all, if you know what your employees are after, you simply need to provide it and…


  6. Online Business Peace of Mind By Phil Jones
    Is your online business disaster-proof? Online businesses face a unique set of challenges. Unlike our offline counterparts, we must worry about hackers, credit-card fraud, loss of data, virus attacks, websites going down and more.The good news? You can fix most of these problems in under ten minutes each!The freedom of owning your own business comes with a price. That price often means taking care of the 'little things' that were provided us in our 'employee' days.One challenge we face is bein…


  7. The UK's Programme and Project Support Survey 2005 By Lindsay Scott
    Reporting is officially the most performed activity by project support professionals todayArras People has recently carried out a comprehensive survey that gives an interesting insight into the roles of project and programme support today in the marketplace. Surprise results show that more and more support people are moving away from the most basic of project administration tasks and starting to add real value.90% of people perform reporting activities and spends about a fifth of worktime doin…


  8. Management Training: Are You Satisfied With The Results? By Marcia Zidle
    If you’re not satfied with the results of your management training programs, maybe it’s because you handle training as a ‘one shot’ event rather than a process of developing your people to be better managers.One of the common misconceptions is that a manager can take a course and voila he is now skilled in communicating with others, or managing his time or delegating work. Rome wasn’t built in a day. Neither will people change in one day. Particularly many leadership competencies require se…


  9. Classifying Motivational Needs By Andrew E. Schwartz
    While there exist several useful definitions of motivation, for our purposes we will define it as an individual’s desire to do something based upon a need. When a person is confronted with a need (either perceived or actual), he or she usually is motivated to perform specific actions for some sort of gratification. Once a particular need has been satisfied, the motivation to continue the actions diminishes and remains at “zero level” until the need arises again. In order to fully appreciate th…


  10. Is Your Business Healthy? By Kevin Stirtz
    Most business owners I work with want to grow their businesses. I guess this probably applies to most businesses in general. But growth for the sake of growth alone is not always healthy for a business or its people.I’ve always believed a business should strive to be healthy rather than focus just on growth. Of course, this begs the question, “What make a business healthy?” This question comes up often for me so, I have crafted what I call my Healthy Business Manifesto.(Before I dive in, I sho…


  11. Crisis Management: The Most Basic Of Needs By Leon Chaddock
    Crisis management is something that every individual needs to consider. Whether you are preparing yourself for a crisis situation or if you are responsible for a school full of children, it is necessary to be prepared. There are excellent resources to help you do this and it also helps to take a good look at your individual situation. There are many types of crisis management situations and we will discus that here.Business Related Crisis Management:• Public relation crisis: Could you be i…


  12. Conference Calling Can Save Your Sales OrganizationTime and Money! By Tom Parker
    Conference calling can save you money. There is no doubt that in the sales business, every second counts. Whether it be training, sales meetings, or other needs, pulling your employees away from the sales opportunities even for these important tasks, cuts down on the time they can be making you money. If you take the first step and try using conference calling, you may just find yourself saving money and making money. Let’s point out some of the features and benefits of using conference ca…


  13. The Top Three Problems IT Managers Face and How to Overcome Them By Frank Schmidt
    Todays business environment has changed drastically from just a few years back. Rather than working exclusively with equipment, data, and systems, todays IT managers face issues such as cross training, personnel management, interdepartmental communication, and a widening job scope for all IT employees.This expansion of the IT job realm has left many IT managers juggling new challenges. While the problems, in and of themselves, might appear overwhelming, there are simple, proven ways to rise ab…


  14. Partnering for Performance By Jenny Kerwin
    “The difference between a boss and a leader: a boss says, ‘Go!’ – a leader says, ‘Let’s go!’” -E. M. Kelly* Are you a boss or a leader?* Do your employees see you as part of the team or as looking over it?* How would your team members define your management style?I ask these questions as a challenge, and offer the opportunity to take a look at your manager/team member relationships.Merriam-Webster states that a boss is someone who exercises control or supervision; someone who dictates policies…


  15. Don't Hire Squirrels to be Your Top Dogs By Linda Henman
    Bad hiring decisions cost organizations, both in dollars and lost opportunities. But getting the right people in the right places doing the right thing is not easy. It requires painstaking efforts and objective information. Mergers, acquisitions, downsizing, and growth all require an unprecedented need for information about how to hire top performers and a framework for assessing the competencies required to lead people during extraordinary times. Therefore, hiring the right people involve…


  16. Creativity and Innovation Management: The Creative State By Kal Bishop
    Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development …


  17. Adopting a Business Process Approach to Management - 6 Critical Steps
    1. Determine Who Are Your Customers and Stakeholders, and What Benefits Your Organisation Offers Them In our previous article we emphasised the customer/stakeholder focus of the business process approach to management. The first step is therefore clearly determining who those customers and stakeholders are. Who buys or uses your product or service offering? Who makes the buying decision? What exactly are they buying in terms of benefits? Who else is affected by your activities and what are their…


  18. Unveiling the Value of Your Expertise By Kevin Eikenberry
    All of us have knowledge, expertise, and experience that others can benefit from. This is one of the reasons we play some of the roles in life that we play: leader, trainer, teacher, coach, mentor, and more. We all can contribute to other’s success with our expertise. Unfortunately, some things keep us from doing this as successfully as we could.This article will outline several of the things that get in our way and suggest ways to improve our ability to succeed in having our expertise used…


  19. When Being A Facilitator DOESN'T Help By Roger Schwarz
    I talked with a group of internal consultants last week - they felt they had to wear too many hats in their work. They had to be consultants, facilitators, coaches and trainers - sometimes in the same one-hour session. They weren't always sure what role to be in and they felt that all this role-switching was draining them and was decreasing their credibility and effectiveness.After learning a bit more, I suggested two things to them:1) At times they were trying to serve as facilitators when an…


  20. Managing Performance: Don’t Let Slackers Bring Down Your “A” Players By Marcia Zidle
    As a manager, it is your job to ensure that the work gets done effectively. Coaching and discipline are unpleasant tasks. However, it must be a part of your everyday job duties. Here are some common mistakes managers make in handling poor performers.Ignore the problem. Count on peer pressure to correct sub-standard performance. This rarely works and the staff grumbles about the ineffective way the issue is being dealt with.Have a group meeting. Instead of dealing directly with the problem…


  21. How to Make the Best of it - Take Your 'Weather with You' By Martin Haworth
    I once worked in a place where there were three lines of words, placed just before employees went from backshop to front of shop. These said:-Smile!Remember - you represent your CompanyDelight your customers. I realised I had choices right here.I could play a great part and have fun - make a customer's day (checkout this article here).I could show my feelings on the day and behave accordingly or...I could be charge neutral - a robot, doing my stuff - passing the time.Which one of those would b…


  22. Five Secrets to Gaining Credibility with Your Team for Outstanding Results
    Towers Perrin, the corporate benefits consulting firm,surveyed over 1000 American workers and found thefollowing:* Only 51 percent of all workers trust their organizations totell the truth in employee communications* Only 48 percent of all workers with more than five years oftenure believe their companies are honest in their employeecommunications* Only 44 percent of all workers over age 50 trust theirorganizations to tell them the truth in employeecommunicationsOrganizations then wonder why wor…


  23. Meetings and Road Trips By Peg Kelley
    Managing a meeting is like setting off on a long car trip with friends or family. You need to plan your route, pay attention to the rules of the road, consider what will keep your passengers engaged and occupied, and always remember you have to get back home at the end.Just as adults and children consider car trips to be tolerable as the only way to get to certain places, so too do business people view meetings as necessary evils.Here are three ways to make an enormous difference in your m…


  24. 5 Reasons Why SEO Is The Best Investment For Any CEO By Carmen Jackson
    As an experienced management consultant to senior management of private and public companies, I have found that search engine optimization is the single most powerful marketing tool that every CEO should be aware of and eventually implement. Below are 5 of the endless reasons why search engine optimization must be implemented into your marketing strategy before you are left in the dust of your competition.Absence of risk. In many cases, paid advertising is subject to click fraud risk and comp…


  25. Objects in the Mirror are Further Than They Appear By Gayle Santana
    Definition From http://www.merriamwebster.com -- "Virtual: - being such in essence or effect though not formally recognized or admitted."Virtual Businesses offer Real World ProfitabilityLet's face it, most of the Fortune 500 companies are doing it. When you press five for customer service and you imagine a department on another floor, you are actually being routed, sometimes overseas, to a remote call center. These days, virtual or remote departments and workers exist in every aspect of busine…



    26. Article Index: | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | 34 | 35 | 36| 37 | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 | 49 | 50 | 51 | 52 | 53 | 54 | 55 | 56 | 57 | 58 | 59 | 60 | 61 | 62 | 63 | 64 | 65 | 66 | 67 | 68 | 69 | 70 | 71 | 72 | 73 | 74 | 75 | 76 | 77 | 78 | 79 | 80 | 81


More Articles:


1. Tales from the Corporate Frontlines: The Responsibility for Job Security By Josh Greenberg
This article relates to the Job Security competency, commonly evaluated in employee satisfaction surveys. This competency evaluates how your employees view their job security within your organization. In today's often volatile or contingent labor market, it's crucial to understand the level of security your employees feel about maintaining their jobs. Studies show that employees who do not feel secure in their jobs are less likely to be committed to best assisting customers. Evaluating this co…
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2. Hire Winners: Avoid These 10 Interview No-No’s By Marcia Zidle
Have you ever hired someone who did not live up to expectations? I’m sure many of us have at one time. The purpose of the interview is to obtain good information about an applicant to make a wise selection decision. It may sound simple but then why are there so many poor hires? The reason is that many hiring managers make 10 key interviewing errors that prevent them from hiring the best people. Beginning an interview saying, “I haven’t had time to really review your resume…so tell me about…

3. Internal Prisons: The Thief of Productivity and Quality in our Workforce By Troy Evans
As a professional speaker, one of my biggest challenges is to grab the attention of my audience within the first few minutes of the presentation- grab them by the throat if you will. I do this by coming out in a suite and tie, following an introduction in which I have been described as a recent college graduate who earned both of his degrees with a 4.0 GPA and placement on the Deans and Presidents List. I am portrayed as someone who was once an honors roll student, star athlete, father and f…

4. Enable Continuous Improvement of IT Services through ITIL By Arno Esterhuizen
One of the major benefits, if not THE benefit of process orientated approaches to managing your IT services and infrastructure is that it enables continuous improvement.This means that you are never totally satisfied with the current state of affairs and that you always want to improve your services. I mean, it is the way life is to always set higher standards or aim for higher goals, otherwise life can become a little boring.The reason why ITIL enables continuous improvement is that it allows…