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851. Issue Management Methodology for Tracking Project Issues
     1. What is an Issue?An issue is an incident, circumstance, problem or inquiry that affects or potentially affects the timely delivery of the project, product or service, it may also impact the quality of deliverables and the cost of production.Some projects are ongoing and the definition of an issue is a little different. A help desk defines an issue as a request for help that requires a response. A service department keeps track of service requests as issues. A software maintenance group tracks…



852. The 20/60/20 Rule Of Leadership. Don't Go Solving The Wrong Problems By Brent Filson
     Several decades ago, a passenger jet approached a Florida airport with the pilot and co-pilot struggling to fix what they thought was a malfunctioning landing gear. The landing-gear light was on, signaling that the gear was deployed; but both men did not hear it actually deploy.As the men sought to understand whether they had a defective landing-gear light or a defective landing gear -- the co-pilot actually taking up a hatch and getting down into the wheel well -- the aircraft kept losing al…



853. 5 Surefire Ways to Bring Your Business Objectives Full Circle with Technology By Anthony Licate
     All small to mid-sized company owners want to know where their dollar is being spent when it comes to computer technology in their organization. The challenge is for them to get the information they need to make the right purchasing decisions. ‘Tell me in English why you think we need this technology in our company?’ That question goes through every company owner’s mind and mouth. Getting the answer that makes sense to them is another story. How can the people in charge of your company underst…



854. Setting a Pitiful Example: Twenty-six Warnings to Heed * By Etienne Gibbs
     TO: All Parents [and Employers and Managers]From: Your Child and/or EmployeeDate: The present timeRe: Don't Spoil me; Teach Me1. Don't spoil me. I know quite well that I ought not to have all I ask for. I'm only testing you.2. Don't be afraid to be firm with me. I prefer it; it lets me know where I stand.3. Don't use force with me. It teaches me that power is all that counts; I will respond more readily to being led.4. Don't be inconsistent. It confuses me and makes me try hard…



855. Tales from the Corporate Frontlines: Coworker and Caretaker By Josh Greenberg
     This article relates to the Coworkers competency, commonly evaluated in employee satisfaction surveys. It tells the story of a coworker whose performance consistently facilitated effective cooperation, collaboration, and communication between the employees within one organization. While the Team Dynamics competency focuses on relationships within a single group, this competency targets coworker topics spanning the entire organization over multiple work units. This competency investigates your …



856. Effective Meetings: Why Most Meetings are a Waste of Time By P. Quinn
     Whether your company holds one meeting a week or dozens of meetings a day it is essential that this time is used efficiently and effectively. Most meetings are less effective than they could be not because they are poorly managed, but because meeting managers spend all of their time focusing on the one or two hours when people will be gathered around the conference table or video screen. Smart meeting managers know that it is the actions you take during the three days immediately before the …



857. How Two Little Kids Schooled Me In Motivation Techniques Part 1
     How Two Little Kids Schooled Me In Motivation Techniques Part 1 Remember, I motivate people for a living, but I got a Hard Lession on Motivation Techniques Here! To make it quick. Here's a summary of what I learned -Make them teach themselves -People will take advantage of you if you let them. -Different languages are not always a barrier. How can these Motivation Techniques Translates into Workplace Motivation. I have a useful story for you. I hated babysitting my younger cousins. I love the…



858. The Death Spiral By Rick Johnson
     Sometimes things just happen. Maybe we lose focus and take our eyes off the ball. Maybe we don't recognize the signs. Sometimes it happens quickly due to a loss of a major customer or loss of a major product line. Sometimes it is a slow, gradual process. Market share seems to evaporate; gross margin exhibits an extended period of decline. Morale suffers, employee turnover increases, net profit declines, costs seem to get out of control and losses become imminent. Some Owners, Presidents and CE…



859. Why You Should Hold One More Meeting By Kevin Eikenberry
     If you are completely happy with where you and your business currently are then you can stop here. If growth and change aren’t something you have any interest in, there is no need for you to read any further.I’m serious. You can move on.But if you do think there are new opportunities to explore, if you do think that there are ways to improve your results, then read on. I’m going to show you how scheduling a new meeting periodically can help make that happen.That’s right, a meeting.The Idea …



860. Proactive Workplace Stress Management - Moving Your Organization to Healthy High Performance By Sandra Stark
     The mental dimension of performance has been receiving a lot of attention recently – for all the wrong reasons. Statistics Canada recently reported that stress-related absences cost employers $3.5-billion annually, and that health costs for employees reporting high levels of stress are 50% above average . In another study, the Business And Economic Roundtable on Mental Health called depression at work “the unheralded business crisis in Canada”, and noted that “workplace stress is a factor in t…



861. The Crisis Of Modernity
     THE CRISIS OF MODERNITY Since the beginning of the industrial era our world has been facing what some historians call an ongoing 'crisis of modernity'. As fast as we adjust to new circumstances, the circumstances change again, and, the rate of change seems to be multiplying exponentially. Of all the demands imposed by twenty first century leadership, perhaps the toughest is the ability to not only manage change but to instigate it, control it and to be it's master. Dealing with the ever increasi…



862. "How's Your Team Building Spirit?"
     A hidden element of effective Teambuilding, and seldom discussed, is the mood, or the environment, that exists within the team. A positive and productive atmosphere doesn't just happen, it requires conscious work. The following quiz will help you understand and improve the Team Building atmosphere that exists within your organization. Instructions: Answer the following questions of the Team Building quiz without looking at the answers. After you've totaled your scores, you will have a better i…



863. 5 Steps to Identify Core Processes By Chris Anderson
     Part Two of Creating Well-Defined Processes SeriesNext Week: ImplementationLast week, we raised the question: how do you know where to begin? How can you identify a gap in one of your company’s core processes?The answer: follow the money trail…But how do you follow the money trail, and what will that mean for your business? To answer this, let's look at five steps to identify your core processes and any needs for change.Step 1: Define Your Business ModelThe following question might sound very …



864. Truth or Consequences: How to Give Employee Feedback By Judith Lindenberger
     In the bestseller, Good to Great, Jim Collins discovered that, "the good-to-great companies continually refined the path to greatness with the brutal facts of reality."And, in his recent autobiography, Jack Welch reports that he spent about half of his time on people: recruiting new talent, picking the right people for particular positions, grooming young stars, developing managers, dealing with under performers, and reviewing the entire talent pool.Says Welch, "Having the most talented people…



865. Plan for Business Success - 6 Reasons to Succession Plan By Martin Haworth
     Succession Planning provides many valuable assets to your business. Yet it is easy to do, with a game plan. Here are some reasons why the business leader will find it a useful issue to put some focus on.Personal DevelopmentA manager starts to learn new skills. Far from the chaotic living from day to day, this is a new level, where the challenges really are evolutionary, for their employees and themselves. A chance to take the time to develop a strategic sense for the business or organisation. …



866. How To Delegate for Fun and Profit By Mary Rosendale
     Ah, the wretched pain of delegation. It comes easy to some people. But others – you know who you are – would rather undergo a double root canal than hand over a task and walk away from it.The good news is that this is a disease you can recover from. And the better news is that when you choose to give up control you benefit along with the delegatee.As with most things in my life this knowledge was hard come by for me. I had just received a huge promotion to a project which was mind-numbingly…



867. Innovation Management – what are the practical impediments? By Kal Bishop
     Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation. Whilst there is no sure fire route to commercial success, these processes improve the probability that good ideas will be generated and selected and that in…



868. What To Do When Your IT Project Is Late, Over Budget, and Looks Like It’s Never Going To Work By Frank Schmidt
     Here’s a scary statistic. According to four prominent research firms, only around 20% of all IT projects are finished in a timely manner. By “timely” the researchers mean without loss of quality or being over budget. They go on to say the average project runs approximately 200 percent late, roughly 200 percent over budget, and contains only 2/3 of the original functionality.Failure is the norm in the IT industry. But why? And more importantly, how do we fix it?There must be a way to disse…



869. Cultural Differences: Making it Work Virtually By Susan Totman
     Working virtually adds a whole new dimension to the phrase “cultural differences”. It immediately becomes apparent how different people around the world work, live and network.The barriers have been lifted. We can now work “real time” with people around the world, assisting and serving from thousands of miles away in a flash. What is commonly not considered is the fact that though we are working closely together, we may have vastly different views of the world, various business practices an…



870. What Makes a Crisis a Crisis? By Azriel Winnett
     If you're old enough and were living in America about 30 years ago, you may remember the scandal in the motion picture industry known as "the Begelman affair" or "Hollywoodgate."A skillful analysis of the crisis that rocked Columbia Pictures, a leading company in its field, is presented by Steven Fink in his book, "Crisis Management: Planning for theInevitable." I am telling the tale over, but not for the sake of relating a "juicy" story (such pastimes being hardly something I care for).Rather…



871. Data Storage - Managing Massive Amounts of Data
     Perhaps it is karma, but the more successful you become, the more data you will have to deal with. Effectively managing massive amounts of data often comes down to the issue of data storage. Data Overload Mass data means large volumes of data or bulk data. Both in a standalone PC as well as in a network environment, we generally face the problem of managing data. The data grows day-by-day thereby creating problems of data handling. No doubt there are various techniques and devices that are capab…



872. Exceptional Leadership Inspires the Best Effort in Others
     There is a steady stream being written and taught about leadership these days. There are tips about leadership, courses about leadership, books, retreats, and continuing education – all focused on leadership. While all of this material is useful and can certainly enhance one’s leadership knowledge, for the most part it avoids asking and answering two questions:1. Why does better leadership make a difference? , and2. How does better leadership achieve those differences?We all know we’re “supposed…



873. Leadership Development - Leadership Styles and Training
     What makes a good leader? Leadership development Ever since we started Impact Factory, lo these many years ago, we have struggled with the whole notion of leadership development or leadership training. Indeed, we have resisted writing about it in much detail because the subject is so subjective. Are leaders born or made? Can you use management leadership training to give leadership skills to someone who isn't leadership material? How is it done? Given that we're being asked to create a lot more …



874. Thoughts on Empowerment By Rick Maurer
     People are empowered when they are given the authority and responsibility to make decisions affecting their work with a minimum of interference and second guessing by others.Empowerment is an overused and under?practiced term. When people are empowered they bring their minds to work. They are engaged in making decisions that affect their part of the business. They take responsibility for their actions. They work free from the petty bureaucratic hassles that diminish value and waste time. They …



875. 8 Tips To Increase Your Bottom Line
     8 Tips To Increase Your Bottom Line Growing your business may have more to do with what's going on inside your offices than outside in the marketplace. If you looking to increase your bottom-line you may only need to look at what's motivating your workers performance. So how do you improve performance? Landing a large contract can be a milestone for a growing company but if your team is ill motivated to fulfill the demands of the contract loss may be eminent. Increased demands to improve product…



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