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51. Top Ten Tips When You Need to Hire Help in Your Business
    If you think ahead and plan, many nightmare, panic and chaos situations can be overcome. By ensuring that you have a great group of people around you, there will be more to fall back on when the going gets tough - because that, as they say, when the tough really do get going. Big challenges can be very difficult to face - and they can be fascinating and exhilarating. So here's some thoughts on how to make the best of these times, by getting ready in advance and making it work. 1. Plan Ahead Look…



52. Having Your Phil By David Handler
    February 2nd, at approximately 7:30 a.m. local time on Gobbler’s Knob in a small town in western Pennsylvania, 20,000 people and a national radio and television audience anxiously await the prognostication of America’s favorite furry forecaster. In a tradition dating back 119 years, Punxsutawney Phil emerges from hibernation…and if he sees his shadow, it’s back into the burrow for six more weeks of cold weather.The celebration of Groundhog Day in America and Canada has its roots in the ancient…



53. Listening Strategically By Robert Abbott
    Usually, we’re most interested in communicating outwardly; getting our messages out to others. But finding ways to hear what’s going on around us can be just as important.Let’s start by identifying three different types of listening we do. The first type - informal listening - comes naturally, as in listening to another person. I take in what you have to say, and how you say it.A second type, competitive intelligence, is a systematic process for monitoring sources and gathering information. Th…



54. Succession Planning? ... Not on My Watch! By Paul Shearstone
    At first blush, it would appear there is no shortage of Succession Planning Advocates convinced in theory, the importance and benefits of corporate Succession Planning. In practice, however, real succession planning - or the overt lack thereof - runs juxtaposed to principle. The important question then is, “Why?”In November 2002 I wrote an article *The Art of Succession Planning in which the argument in favor of a detailed Succession Plan was put to rest. Clearly, the advantage of proper plann…



55. Take the Easy Route - Delegate By Martin Haworth
    It was 2.30 am. It was cold and dark and I'd been in bed for just a half hour when the phone rang."Alarm Centre here, are you the keyholder at Balham Store, in a lively(!) south London suburb. Grumpily, I replied in the affirmative. My wife didn't even stir."The alarm has gone off and will need your attendance - when will you be there?" I told them that it would take me 40 minutes or so. The 45 miles through the empty streets would not take the 90 minutes typical during the morning and e…



56. Character -- Why It Matters In Leaders
    'Character is much easier kept than recovered.” - Thomas Paine “The best index to a person’s character is (a) how he treats people who can’t do him any good, and (b) how he treats people who can’t fight back.” - Abigail van Buren “Good character is more to be praised than outstanding talent. Most talents are to some extent a gift. Good character, by contrast, is not given to us. We have to build it piece by piece…by thought, choice, courage, and determination.”- John Luther Long________________…



57. Character: Is It Necessary In Leadership? (Part Two)
    PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to publish is appreciated but not required: mail to: brent@actionleadership.comWord count: 838Summary: One element of leadership that many leaders ignore or neglect is character. Is it a necessary ingredient in leadership? The author answers the question with…



58. Mission: How Leaders Create The Greatest Version Of What You Can Be By Eric Garner
    A statement of mission is one of the most powerful things you can do, whether you are running a major corporation or a small team. It expresses the purpose for the organisation’s existence, its raison d’etre, and becomes the rallying point around which everyone can unite.Often managers create mission statements because they think they should and then leave them gathering dust on the shelf. But this is to mistake the real power and purpose of mission statements. If put together with real unders…



59. Is Your Workplace Suffering from Contagious Stress?
    We wonder how many of you might recognise this scenario? Although it happened with a male manager, it could apply to men or women. The manager we worked with had been promoted to a more senior role and was experiencing demands from all sides. He became increasingly tired, was working long hours and spending less time with his family. His overall energy dropped, anxiety levels increased, sleep was disrupted and concentration and focus diminished. He no longer took time to exercise, found himself …



60. Basic Management Skills - Relationships By Christopher J Thomas
    Recent studies have shown that industrial supervisors are working at less than 60 % of their potential. Basic management skills training is guaranteed to change all this and at such little cost.Building and maintaining relationships The building, protecting and repairing of relationships is at the center of all our lives. Family life is the best possible example of relationships at work. You spend almost as much time in work as you do with your family so it is not surprising that relationship…



61. Problem-Solving Success Tip: Measure the Right Things. By Jeanne Sawyer
    Measure the right things. It’s not enough just to measure—you have to measure the right things.A common measurement trap is to measure something because it’s “interesting.” If knowing a measurement won’t change anything (e.g., help you make a decision, verify an assumption or prove the problem is solved), then don’t waste your time measuring it.Another common trap in defining the problem success criteria is to lose the direct connection to the problem. Somehow it’s very easy to unintentionall…



62. Organisation Tips For The Mobile Executive By Lorraine Pirihi
    Despite the fact that everyone sighs "How glamorous!", the life of the business traveller can actually be hell! Fighting international datelines, jetlag, airline food, hotel pillows filled with rocks, and the constant packing can turn an efficient, organised corporate commando into a bumbling mess.The situation can be similar for those whose car has to occasionally transform into a mobile office. The Road Warrior is a special breed: always on the move, always doin' it hard. (Although other peo…



63. Are You in Control of Your Practice or Does it Control You? By Shaun Kirk
    One of the most common complaints that business owners have today is that they feel their practice is running them and that they’re being pulled in every direction instead of really running the business themselves.Well, I’d like to tell you, when I was in practice I experienced the same thing. I was working too many hours, not seeing my family as much as I should; my staff always came to me looking for the solutions to day-to-day scenarios and so on. I found I was lacking the amount of time …



64. Million Dollar Support System For You and For Your Business By Helen Chen
    Whether you are a consultant, coach, business owner, doctor, professional, corporate elite or student, whatever your profession is, moving towards your dream requires taking courageous steps. Making long-lasting changes requires us to create a network of support. Surrounding yourself with a community of nice-giving-good people, committed to their own growth, will give you tremendous emotional strength to move forward. Napoleon Hill, the author of Think and Grow Rich, changed the lives of man…



65. The Significance of the Mundane By Robert Abbott
    This article begins with a tip of the hat to a scholarly publication called the Journal of Mundane Behavior. Unlike other publications, which herald important issues, this one trumpets everyday, but rarely noticed, behaviors. It sees what the rest of us overlook because that stuff is so, well, mundane (my dictionary defines 'mundane' as being ordinary or common).For example, I just read an article in the Journal about beards and shaving, one that interests me because I've had a beard for almos…



66. What Consultants Want You to Know (But You Never Ask) By Jan B. King
    I’ve been both a CEO and a consultant, so I’ve seen from both perspectives what goes right and what goes wrong when a consultant comes in to a company. Generally the CEO or the manager who hires the consultant tells the consultant what he or she wants. Often the manager is frustrated with something that is happening at the company and expects the consultant will have the expertise to “just fix it”. While the manager needs to set the expectations, of course, the consultant rarely gets to voice …



67. Never Wrestle with a PIG By Mike McDaniel
    The business books at the library and book stores fill many shelves. Some authors tend to run a little long at the keyboard. There is one voice that stands out from the crowd, Mark McCormack.Mark McCormack is the founder of the International Management Group (IMG) and was the guy who became Arnold Palmer’s agent in 1959. At the time, although enormously successful and popular, Palmer had only one endorsement deal - with Heinz for $500 a year (and as much ketchup as he wanted).Mark and Arnie’s …



68. Lean manufacturing implementation is a challenge
    Lean manufacturing offers many mental challenges for all levels in an organization. First of all believing there are wastes in the system is a challenge. People have a safe territory. They do not want to leave it. People are very comfortable in this territory, whether it is truly good or assumed to be good. Understanding the fact, there are wastes to be removed from the system offers a threat to the safety of this comfort zone. People therefore are not willing to come out of this, unless…



69. Action Learning: It's More Than OJT By Michael Beitler
    For centuries companies have used on-the-job training (OJT). OJT works because it follows much of what we know about adult learning theory. For example, we know:1. Adults learn best when new learning can be applied immediately.2. Much of classroom “learning” is lost because it does not transfer back to the job.Action learning is a two-part method to maximize learning and productivity by maximizing OJT. Action learning involves teams of organizational members working on real organizational pr…



70. How to Delegate More Effectively By Joe Nicassio
    Do this simple excercise, and transform your life.First, Make a list of recurring "to do's". (Daily To-Do's, Weekly To-Do's, monthly To-Do's, Quarterly To-Do's, Annual To Do's, and "Event-Driven" To- Do's)Then, change the titles to "delegation Worksheet" (Daily delegation worksheet, weekly delegation worksheet, monthly delegation worksheet, Quarterly delegation worksheet, Annual delegation worksheet, and event driven delegation worksheet)You may end up delegating everything back to yourse…



71. People Reading in Real Time By Pat Wiklund
    We've heard the slogans: career success depends on developing relationships, establish rapport with your colleagues. And do it quickly! No longer is it enough to treat our co-workers the way we would like to be treated. Now we are being challenged to employ the Platinum Corollary to the Golden Rule: do unto others the way they would like to be done unto.But how can you do it? How do you quickly size up a new team member, or an internal customer, and then shape your approach to his s…



72. Alcohol and Events
    Naturally alcohol is an important part of many events. People associate having a few drinks with relaxation and enjoyment.Obviously participants must not drink before taking part in dangerous activities, particularly motorised and shooting events. All insurance companies specify that no alcohol at all is taken before or during any such events. It is impossible to police a situation where people are allowed 'one or two' so usually soft drinks or tea and coffee is provided during activities. When …



73. Conquering the Number One Problem in Business--Poor Communication By Tracy Peterson Turner, PhD
    The Number One problem in business is poor communication: between coworkers, with clients, across functional areas, up the food chain. When I ask anyone I meet “What’s the one thing that causes problems in your company?” the answer is always Communication: poor communication in relaying instructions, miscommunication because of irresponsible delivery, too little information when conveying changes in policies or procedures, not enough exchange of information when relaying new concepts or ideas.…



74. From Boring to Interesting - Making Training Effective By Robin Henry
    Being a good trainer requires experience and skill. Experience comes from practice and skill from learning the theories, applying them, getting feedback and consciously improving.Some things that will help you improve are: Know your target audience - what's in it for them? What do they expect? Why are they attending your training? Sometimes go back to basics - it's a good chance to reevaluate your performance Find ways to generate interaction and get your participants doing something Provi…



75. When Change Is In the Wind...Heads Up! By Marcia Zidle
    In these days of takeovers and mergers, of downsizings and lean management, chances are that you are going to be caught in a job upheaval at least once in your career. Probably more than once!Change in the wind may come like an invigorating breeze on a hot humid night. For instance, your boss is promoted to a new job and you have to get used to reporting to someone new, who turns out to be even better. But change also can come as a spark before the forest fire, when an outside takeover of …



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