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676. Communication Smoothes the Path of Change By Helen Wilkie
     Productivity almost always suffers in times of great change, because employee stress dramatically increases due to the universal fear of the unknown. In these times, communication becomes more important than ever.Often senior executives genuinely believe they are communicating with employees when it comes to matters that affect them. Unfortunately, they often underestimate the number of matters that includes, for the fact is that most high level decisions will affect employees in one way …



677. Micro-Management Has a Negative Growth Effect on Business By Don Monteith
     MICRO = too close for comfortWhen you stifle the creativity of your associates through micro-management practices then your company pays in lost profits.Nothing kills the spirit of your associates quicker than a boss or supervisor standing over every move that needs to be made each day.Give some space. Everyone needs breathing room. Don’t spend your day trying to see who you can catch goofing off at the water cooler. Statistics indicate that all of us need a break from the "grind".LACK O…



678. Creativity Management and Motivation Management By Kal Bishop
     Creativity and motivation are positively correlated. The more motivated an individual, the more likely he or she is to engage with a problem and expend energy generating ideas.The first rule of motivation management is to ensure that you have the right people on board. The right people should already be motivated – the trick is to not de-motivate them.The second rule of motivation is to differentiate between intrinsic and extrinsic motivation.If people are intrinsically motivated, satisfaction…



679. Discover the Astonishing Power of Words Today! By Gerard McLoughlin
     Picture all the people you know who are dynamic, successful and self-confident. The ones who are the stars of every gathering. The people who are witty, intelligent and entertaining. The scintillating personalities who can be relied upon to light up every occasion.These super confident people are never tongue-tied, never shy, never afraid to express an opinion.You will never see them cowering in their seats too shy to express their views or sitting quietly in a corner while others are making a…



680. Overcoming Resistance By Judith Richardson
     Virtually any type of organizational change involves role transitions of some type. In light of role transitions, it is almost natural for employees to resist major changes in the workplace environment. Some contend that resistance to change is “natural”; they contend that this resistance is instinctive; that humans have a desire for perpetual stability.Many processes recognize that resistance. Individual interviews provide an environment where individual stories can be heard in a safe env…



681. Are You At The Mercy Of Computer Geeks? By Melanie Mendelson
     Many business owners are sabotaging their business without even realizing it. They are completely out of the loop when it comes to all technology aspects of their operation such as websites, computers and software. They become completely dependent on their technical people and naively believe that things are "being taken care of".This "head in the sand" approach is very dangerous. Here are just a few scenarios of what can happen:Your webmaster is the only person who knows the username, pass…



682. 7 ways to make a GREAT first impression!
     1. Focus on the otherBeing known as a 'natural' at interpersonal communication is not just a gift that a select few enjoy. We can all enjoy the reputation of being 'a great communicator'.Simply focus the conversation on the other person. This takes the pressure off you --- you don't have to be a witty bon-vivant to be a great communicator.Avoid interrogating your new acquaintance, and if you are really nervous do your best to control twitches and jittery movements. And (best hint coming...) ALW…



683. Motivation-One Size Does Not Fit All
     One Size Does Not Fit All 'I'm not someone who is motivated by money', said an attorney who was in one of my workshops. His comment was his reason for not doing the marketing he knew he needed to be doing. It is hard to gear up to do something when you can't visualize a compelling reason to do it. His point was that he just didn't get around to doing things he knew he 'should' do but really didn't want to do. Still his practice wasn't growing so the issue is how does he motivate himself? Some pe…



684. The "Z" Method of Management
     When we talk about the successful manager of the today we know that they communicate well, delegate and empower their people. We have read so much about this individual that we know what the 'prototype' looks like, on paper, but I have found that we don't seem to recognize these folks when we run into them live. I think two reasons are responsible for this. * First, we have known them before we read about them, so we are expecting the 'ideal' manager to be someone new to us. * Second, we never…



685. Hold Your Applause! By George Ebert
     It’s amazing what you can accomplish if you don’t care who gets the credit.     Harry S Truman President Truman had decided that Secretary of State, General George Marshall’s name should be attached to his plan for massive European relief following World War II. Many in the White House objected, believing instead that the President should get credit for the initiative. Truman, however, wisely recognized that a reluctant Congress would have a much harder time voting down a plan that carried th…



686. Effective Email Communication By Adam Senour
     Email, when used properly, can generate additional direct sales and leads; can be used as a tool to communicate with your existing client base to let them know of upcoming events which may affect them; and as a means of ongoing promotion for your business.The following is a list of simple guidelines and tips that will help you become an effective email communicator. Please bear in mind that many of these guidelines assume that you have never established any prior dialogue and, as you become mo…



687. Treat Employees Fairly, Car Wash Entrepreneur sets Industry Standards By Lance Winslow
     I believe that whether corporations expense their stock options is besides the point, especially when the stock is worthless. We have studied over the years the rift between employees and employers and we have discovered many great brand names are eventually destroyed from internal strife and friction within the company itself. Many great corporate leaders and thinkers of our era have discussed this at length. Tom Peters, consultant and author has discussed this in speeches and in many of his …



688. Test Your Hiring IQ By Marcia Zidle
     The purpose of any selection process is to discriminate (albeit fairly) among job candidates. Your goal is to select the right people, with the right skills, at the right time for the right position. Have you hired anyone recently? If so, how well did you do? How many of these ten questions can you answer ‘yes’ to? Did YOU: Avoid hiring in a hurry just to get a body on board Know what you really needed – not what looked good on paper? Get the word out to a variety of sources so that the…



689. Seven Reasons Organizational Culture Matters
     We spend 40 . . . or 45 . . . or 50 . . . or more hours at work each week. Many of us spend more time with those we work with than we do our families. For us to be content and fulfilled people, that time must be valuable for more than a dollar. . . We want to be engaged in our work. We yearn for work that is enjoyable, meaningful and engaging. When we are engaged we are safer on the job, more productive and more willing and able to delight Customers. It is for these basic reasons that organizati…



690. Be a Change Agent ( Part 1) By Henrique Plöger-Abreu
     Aligning business organizations to be successful in the present and keep on doing this in the future means to develop a new style of Leadership. To celebrate success in our days a leader most is able to craft a strategic vision, define objectives, design, implement and monitor the execution of a strategy and be a change leader in those same organizations.The success of these change initiatives depends largely on leadership and each leader’s ability to not only face change but to welcome it and…



691. How to get an Audience's Attention By Andrew E. Schwartz
     A trainer dryly discussing how to motivate people in an organization basically has just another “point-by-point” presentation. But suppose that he mounts the podium and begins to speak. Suddenly, a phone on the lectern rings. He ignores it at first, trying to continue. Finally he gives up, excuses himself and answers it. It is an engineer (off-stage voice) with a series of questions relating to the organization and the lecture topic. Although the presenter protests that this is “highly irregul…



692. Balancing Your Business: Making Change Easy By Madeline Lewis
     “Perfect balance in a business exists only in the organizational chart. A living business is always in a state of imbalance, growing here and shrinking there, overdoing one thing and neglecting another.” (Peter F. Drucker)I believe the three major trends in organizational processes are: discontinuation of the old way of doing business (re-engineering); migration and starting a new way of doing business (organizational change).One of the most often sited reasons why many re-engineering project…



693. The Crisis Of Modernity
     THE CRISIS OF MODERNITY Since the beginning of the industrial era our world has been facing what some historians call an ongoing 'crisis of modernity'. As fast as we adjust to new circumstances, the circumstances change again, and, the rate of change seems to be multiplying exponentially. Of all the demands imposed by twenty first century leadership, perhaps the toughest is the ability to not only manage change but to instigate it, control it and to be it's master. Dealing with the ever increasi…



694. Innovation Management – Flexibility By Kal Bishop
     Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development …



695. How to Manage Your People Well: Tips for Managers of Training By Andrew E. Schwartz
     As a training manager, there are two important aspects to managing your people well: hiring, supervising, and motivating (managing with your people) and building up corporate support for your department (managing for your people). Unfortunately, training is not well understood by some executives, and its benefits can be hard to assess. Even a good training manager’s department risks cuts by cost-conscious administrators convinced that training is an unnecessary expense. In The Secret of My Suc…



696. Scheduling for Results By Pat Wiklund
     It's typical to overestimate what you can accomplish in a day, and then underestimate what you can accomplish in a year. Effective scheduling demands knowing how long a task takes. But, it's impossible to be precise if you've never done it before. So start with a guesstimate. And then, keep track of how long the work takes so you can plan more effectively in the future.Revise your schedule as you become more accurate in estimating time.Highlight the dependent projects on your to-do list…



697. Sales Vs. Marketing
     From a view point of person not involved in sales or marketing , sales & marketing are considered as one function. But the deeper you go in this field you will realize how different this two functions are and how bitter these personnel can become on each other even though they serve a common purpose to the organization . Every Sales man hates the marketing guy because 1.)the guy in marketing sitting in the office gives him a useless leads and always ask to follow up on a non-consequential cust…



698. Reduce Inventory Shrinkage - Put 2% of Your Annual Inventory Cost in Your Pocket Using "Carrots"
     The way I hear it, the 'typical' annual rate of inventory shrinkage in the retail industry is in the order of 3 to 5% - let's split the difference and say 4%. 'Industry Experts' (whoever they are...) suggest that of that total inventory shrinkage, 50% is due to external theft; 30% is due to internal theft; and 20% is due to 'messed up paperwork'. Other reasons for business losses, such as breakage, robbery, and vandalism, are separate problems that we're not going to deal with here. Do the math…



699. Why Would Anyone Do That in My Meeting?
     Imagine that you open a meeting by saying, 'We need to talk about the budget.'And someone responds with, 'I named my dog Budget because everyone tells me he's too big.'After the laughter subsides, you wonder why anyone would make such a silly remark in your meeting.And this leads to a larger question: Why would anyone misbehave in a meeting? Taken to the extreme, misbehavior can ruin a meeting. That wastes everyone's time and squanders the opportunity to produce useful results.Here are some poss…



700. Safety Policy Sample Outline By Lance Winslow
     Writing a safety manual is a tough job and most larger corporations outsource such jobs or they have someone on staff with the proper credentials in risk management. Imagine writing the safety manuals for NASA? I had the opportunity to be in the unique position of being able to imagine just such a thing when writing our company safety manuals. It takes lots of studying and review of case law to do it properly. Each industry is somewhat different and hopefully you know your industry and company…



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