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651. 6 Meeting Planner Tips By Carla Rieger
     Planning a meeting or conference is no cakewalk. Here are the top tips from expert event planners who have handled hundreds of association conferences:1. Articulate Your Goals: This may seem obvious, but you would be surprised how easy it is to forget this step. It's harder to plan and choose when you have fuzzy thinking. Here is an example of a clear conference objective. To provide attendees with an opportunity to rethink their roles in the rapidly changing library environment and to enh…



652. Business Needs Vs. Network Performance: Critical Challenges Facing Network Managers By Amichai Lesser
     Networking is getting tougher. Networks must deliver a growing range of services, from ERP, CRM and email to VoIP and web services applications, each of which has its own idiosyncrasies and requirements. Each new service introduced onto the network contends for available resources with every other service, impacting the network’s ability to support the business.Meanwhile, the network itself is constantly changing. New locations are added – some of which may be in another country or on another …



653. Virtual Assistance: A Money Saving Opportunity For Employers By Heather Bresser
     What is a Virtual Assistant? A Virtual Assistant is a highly skilled, independent entrepreneur who provides business services in a remote or virtual environment. Some have used terms like telecommuter or working from home.Employers are looking for alternatives to having a full-time employee. Hiring a skilled Virtual Assistant helps to cut costs normally associated with on-site employees (no need for extra overhead and space, taxes, benefits, continued training), and frees up valuable time to f…



654. Managing Monsters in Meetings - Part 6, Deadlocked Discussions
     Although a meeting is a vehicle for resolving differences, it can break down when the participants become mired in a disagreement.Approach 1: Form a subcommitteeAsk for volunteers from the opposing viewpoints to form a subcommittee to resolve the issue. This is a useful approach, because: 1) The issue may require extensive research, which is best completed outside the meeting, 2) The people who caused the deadlock will be responsible for solving it, or 3) The effort to resolve the issue will tes…



655. The Professor Makes A Minus Power Move By Barry Oshry
     If you think the power move has costs, consider the alternative. We are talking -- four friends -- bringing one another up to date on our personal and professional lives.David is department chair at the university; he is depressed. “Bummed out,” he says. “I find myself withdrawing, caring less and less about the department, the school.”We are stunned; just a month ago David was so enthusiastic about the possibilities he saw for creating a dynamic department. This is a man who deeply cares abou…



656. Setting Goals and Implementing Change
     One of the most important aspects of management is implementing change and setting goals. Managers must decide what their goals are and how they are going to achieve them. This is a basic part of strategic planning. Setting small goals is a small part of the bigger picture in making your business or organization successful. Managers must decide what goals they believe will be most effective in improving their business and then decide how they are going to go about reaching those goals. Whatever…



657. The Power in Praising People By Chris Widener
     One of the keys to success is to have successful relationships. We are not islands and we don't get to the top by ourselves. And one of the key ways to grow successful in our relationships is to be "life-giving" people to others. Every person we meet, we either give life to or take life from. You know what I mean. There are people who encourage you and when you are done being with them you feel built up. Then there are others who you feel torn down by. Successful people are people who have mas…



658. Which ITIL Process Should We Implement First? By Arno Esterhuizen
     The following question is usually debated a lot amongst IT managers. “With which process should we start when implementing ITIL?” Everybody has their own views, but here are my takes on it.Some consultants sat that one must start with Service Level Management. Theoretically, it would be the perfect option, but how are you going to negotiate SLA's on your MTTR (Mean Time To Repair) if you are not measuring your MTTR through Incident management. This way you will get an idea of your capabilities…



659. Catastrophic Events = Business Purchase Opportunities By Mark Smock
     As a buyer, everyone likes to get “a deal”. Finding a bargain often means being at the right place at the right time, whether intended or by fate. Finding a lucrative opportunity to buy a business that is for sale because of an unexpected catastrophic event requires a disciplined approach.As a business buyer, you often need to use “creative” means to position yourself to get the first, if not the only, shot at a promising business acquisition candidate. You need to explore as many ways as you …



660. The Ten Pillars of Leadership and Business Development
     Leadership is any influence relationship that brings about change…this can be a teacher/student relationship, a parent/child relationship, a politician/citizen relationship, a business owner/employee relationship, a community leader/volunteer relationship and peer/peer relationship. These ten guiding principles can support leaders in becoming trusted by their followers and for withstanding the challenges of today’s ever-changing world. (1) Leaders must be willing to be highly visible during cris…



661. The Red Carpet Treatment
     The First 90 Days The Red Carpet Treatment Remember your first few days at your present job? Were you excited? Nervous? Did you worry about your ability accomplish the tasks given to you or the impression you would make on your new co-workers? Perhaps you were concerned about the impression your new co-workers would make on you. You would not be alone if you were feeling a little lost during your probationary period. Many people do. Since you know how it feels to be 'the new kid on the bloc…



662. Managing Change - Get it Right
     Managing change in organisations is a challenging, process driven exercise, unless you have been courageous enough as an organisation, to be enlightened and multi-inclusive in decision making.In any event, getting the process right is a vital component. The credibility of the change managers will be scrutinised closely enough on the issue itself, with all processes in place. If process is at fault too, then things can get very messy indeed.LegalitiesLegalities of how you are dealing with people …



663. Innovation Management – Flexibility By Kal Bishop
     Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development …



664. Traditional Vs Lean manufacturing concepts
     When we think about lean manufacturing we think about work cells, kanban cards, TQM and so on. But many people do a basic mistake. That is the mistake of not understanding the concepts on which lean manufacturing built on. Many people who copied lean manufacturing failed because they did not understood the concepts behind lean manufacturing. We shall give a simple definition to lean manufacturing before we go further. Lean manufacturing can be defined as a systematic approach to continuously ide…



665. Tales from the Corporate Frontlines: The Organizational Structure of Our Growing Business By Josh Greenberg
     This article relates to the organizational structure competency, commonly evaluated in employee satisfaction surveys. It shows how structural concerns can affect the typical employee workday, as well as feelings towards your organization's management hierarchy and reporting structure. A healthy organizational structure is one that arranges the activities of the enterprise in such a way that they contribute to the goals of the organization. Specifically, this competency looks to see if your emp…



666. Smart Staffing Practices: Don’t Confuse Activity with Results By Marcia Zidle
     Does your hiring process consist of proven practices or just a hodgepodge of activities that get into gear when someone says, “I need more people” or “Sally has left and we need someone to take her place NOW?”Smart hiring is more than running ads, screening, interviewing and checking references. It is a series of specific procedures that can work well or create bottlenecks and inefficiencies. Here are eight steps to improve your hiring success rate.Step 1: Begin With a Discussion Not a Job De…



667. Let's Make Training More Interesting! By Colin Ong TS
     Many HR managers believe that by sending their workers to participate in external training programs, they have fulfilled their responsibilities. This is not the best situation. In this article, I will be emphasizing on how to increase the interest-level of your employees who attend the training program taking into consideration that there is increasing cultural diversity and computer literacy in the workplace.Meeting the Trainers:Before you send your workers to a training program, you should a…



668. Building Shareholder Value Through Your People By Martin Haworth
     Increasing shareholder value is the most important driver for organisations in the modern business world. Shareholder value is built through growing profit and building confidence in the organisation, which moves share prices upwards. Shareholders like this!And the employees of an organisation have a crucial part to play in both elements of this.They contribute to sales by selling more, both to new and old customers. They build the customer base by word of mouth from existing customers. New…



669. Your Organization Is Only as Good as Your People By Freddy Davis
     Let’s begin by singing the jingle from an old US Army commercial. Ready? Sing! “Be all that you can be, in the Aaaaarmy.” Now, don’t you feel better?“Be all that you can be.” Why do you suppose the army selected this slogan? They selected it because there was a certain kind of volunteer that they wanted to attract, and that message would appeal to that group of people. They wanted to attract risk takers and adventurers. The purpose was to try and tap into the need that many people feel for adv…



670. A Definition Of Yield Management By Dominic Martin
     Yield Management: A yield management system, which can also be referred to as revenue management, is a system that attempts to understand, anticipate and then react to consumer behaviour in order to maximise revenue/profit.How Does Yield Management Work?To acheive maximum revenue/profit, a yield management system needs to have an understanding of what has happened before and what is happening now; using this historical data to predict what may then happen in the future. So the yield managemen…



671. How to use NLP for Business? By Winston Saga
     What is Neuro-Linguistic Programming?Neuro-Linguistic programme is nothing but the study of human excellence. It is an art. It teaches you to be at the very best. It can change your life once for all. Neuro refers to your nervous system, the mental bridge of senses through which you feel, taste, hear, see and smell. Linguistic refers to our ability to use language, gestures and habits that reveal your thinking and belief and Programming refers to the way you can program your thoughts and beha…



672. Creativity Management - The Value of Being Prolific By Kal Bishop
     When asked his secret to success, the author Graham Green said that it was down to his always writing 500 words a day. There are real reasons why this philosophy rings true:a) The single best creative product tends to appear at that point in the career when the creator is being most prolific – quality of output is closely related to quantity.b) In the early stages, relative lack of experience, knowledge and refined methodology limits performance to sub-optimal levels. With time these factors i…



673. Company Liability: Quid Pro Quo By Rhonda Goetz
     The Civil Rights Act of 1964 makes it illegal to discriminate on the basis of race, color, religion, age, national origin, and sex.Federal law is broken into two categories: Quid Pro Quo and Hostile Environment. This article will focus on Quid Pro Quo.Quid Pro Quo means this for that. In other words, something is given in return for something else.This category of sexual harassment includes:unwelcome sexual advancesrequests for sexual favorsother verbal or physical conduct of a sexual nature. …



674. IT Metrics & The Path to Successful Measurement
     One of the primary reasons measurement programs fail is because measurement is often done for the sake of measurement itself, and not tied to critical business drivers. In order to successfully measure service efficiency and effectiveness, IT organizations must ensure measurement activities are value-based. Therefore, from the perspective of value, here are some key attributes that should be considered during the plan-do-check-act lifecycle of IT metrics management. One of the primary reasons me…



675. Examining the Relationship Between Employee Satisfaction and Customer Satisfaction By Josh Greenberg
     Researchers have undertaken numerous studies to look at the connection between customer and employee satisfaction. A majority of these studies were able to uncover a correlation between employee satisfaction, customer satisfaction and profitability. In a recent study for an international computer firm, the data reinforced the crucial link between customer satisfaction, employee satisfaction and profitability. Some of the key factors they found: Profit and growth are stimulated primarily …



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