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- How to Build Your Business and Still Take Time Off By Hannah McNamara
We all know people who are like human dynamos. They seem to make an art form of building their business and still enjoy quality time with friends and family. It isn’t magic, you can do it too.The world of business ownership or management is inhabited by two main personality types. There are people who never miss deadlines, who can be replied upon to deliver the goods whatever the odds and, who seem to thrive under pressure. Then there are people who achieve very little and yet seem to be perma…
- Praise Matters By Kevin Eikenberry
In working with businesses and organizations of all kinds, I hear the same concerns everyday:How do we increase productivity?How do we improve Customer service?How do we keep people actively engaged in their work and with others on their team?How do we reduce turnover?How do we improve safety?Even if you aren’t thinking about or concerned about every one of those questions, I’m sure at least one of them has kept you up at night in the past.As leaders we think about these things because they im…
- A Checklist for Organized Executives By Cynthia Kyriazis
I could begin this article by providing a checklist of organizing techniques for you to incorporate into your daily work routine. The goal would be to become and remain organized, improve your time management and reduce your stress while increasing your productivity. This checklist could include items such as managing incoming information, keeping the desktop free of clutter, creating a user-friendly filing system, etc. And I suspect there are many other organizing and time management consulta…
- Emergency! Gas Fire!
Woooooooo……Woooo………The siren sounded. All of us looked at each other with excitement. The time has come for us to go into action.From all over the building, we can see Emergency Response Team members coming out, some looking a bit dazed. A general alarm had been sounded and the ERT has been activated!At the command post, the 'Commander' quickly briefed all the ERT members about the situation. There was a fire at the LPG storage tank, and there was an urgent need to put out the fire before the ta…
- The Wheel of Success By David Ferrers
Good sports coaches work on The Wheel of Success. There are four arcs to The Wheel of Success:1. Hard Work makes teams more Confident.
2. Confidence enables them to Win.
3. Winning is Enjoyable.
4. Enjoyment makes Hard Work easier.And so the wheel goes round and round and success comes more and more often.The point is that Winning starts with Hard Work.In this day it is fair to say that most business people work long hours. In many cases the hours seem to be exhausting and perhaps somewha…
- The DNA of Motivation By George Ebert
It really is about motivation. After all, what impels someone to climb a mountain, or go to college, or save for a car, or learn a new language or anything of a thousand things? What is it that moves someone to action from a position of comfortable stasis? The answer is motivation. Motivation is the process of stimulating you to action. It takes a need, desire or some other impulse and incites a response. Motivation is the high-octane fuel of success and, as such, it’s vital that individuals a…
- People Skills: Eight Essential People Skills By Lee Hopkins
Being able to communicate effectively with others requires people skills, and here's eight essential ones:1. Understanding people
People not only come in all shapes and sizes, but they come with different personality types as well. You may want to brush up on how to communicate with the four main personality types by reading this article. Indeed, dedicated students of communication could do little better than purchase Bem Allen's excellent introduction to personality types, 'Personality Theor…
- Finding the Right Way to Motivate Your Employees By Chris Widener
Fear, Incentives and GrowthZig Ziglar says that there are three main ways to motivate people in general and employees specifically. They are fear, incentives and growth. Let's take a look at each one.Fear. This is not good. Number one, it isn't right, and number two, it doesn't work well in the long run and isn't good for the overall health of the organization. Yet, still there are people who use it. They make blatant or veiled threats in order to get people to work. There is a better way.Ince…
- Understanding Every Aspect of Your Organization By Andrew E. Schwartz
GET TO KNOW YOUR ORGANIZATION: If you don’t understand an aspect of the organization or a procedure within it, ask. If you still don’t understand, ask again. Question until you are sure you understand the topic. It’s easy to feel your questions aren’t sophisticated enough, especially when you work with people who have been doing what they do for years. Start with basic questions like “What does our organization do?” “How does our organization do it?” “Who needs our product?” “Who does what wit…
- Pareto's Law- Your Formula For Success By John Payne
A 'dirt-world' retail business I used to manage had a large turnover, a very high profit, and less than 100 lines. Early in 2001, I was contracted to manage another business. This one carried over 800 different lines, yet had a turnover of only about a sixth of the other business, and a lower profit margin. They both had a comparable amount of traffic and credibility in the market, so how can it be that the results were so different?The explanation starts with Vilfredo Pareto, an Italian econo…
- Why Training Fails
Sometimes when I conduct my workshop on Effective Meetings, one of the participants will ask, 'Where's my boss?'And I say, 'Your boss claimed to be an expert on holding effective meetings.'Then the person laughs. 'My boss needs to attend your workshop more than anyone in our company. And without our manager's support, no one will use this.'This is bad because if no one uses the ideas presented in a workshop, the client will conclude that training doesn't work. And then the company might abandon …
- Time Management Isn't About Managing Your Time, It's Getting Control of You
Do you start off a day with the idea of getting certain things done and by the end of the day you haven't even gotten to the things you wanted done?
Then you should be working on getting control of you, getting control of how you manage you.
What is getting in your way, getting between you and those things you intended to do?
Is it easier to do things that are easier or more fun first?
You look up at the clock and it is break time, so you go take a break, grumbling that you didn't get to the thi…
- How the Stock Market Works … UNDERSTANDING THE STOCK MARKET … Stock Market Lesson Plan
How does the stock market work ... UNDERSTANDING THE STOCK MARKET ... Stock Market Lesson Plan BY ProfitableStockMarket.com
The stock market can present you with a lot of hot stocks every day. Many of them are new technology stocks that come from the nanotech, biotech, voip, healthcare, homeland defense or internet sectors.
Most of them may seem promising, but the truth is that a good number of these trading & investing opportunities are extremely risky, while others are not as good as they se…
- On The Job Training is Something You Can’t Afford to Skip By Cavyl Stewart
Trained employees are more productive employees; there’s no doubt
about that. Whether you’re your only employee or whether you’ve
got a growing staff, put OJT (on the job training) at the top of
your To-Do list.Every job, no matter what it is, is done better and faster when
those responsible for doing it are properly trained. In theory
this sounds good. But in reality, small growing companies rarely
have money in their operating budgets to cover training costs.Job-related training …
- The Devil We Know By Luke Vorstermans
“I'm in an abusive relationship,” sighed Andrew. “My bookkeeper annoys the hell out of me but I just can't let him go. I keep hoping he'll improve… it's torture. Why do I do this to myself.”“You've already answered that question,” I replied. “You're in an abusive relationship. Would you feel better knowing that many business owners are in the same boat? They've outsourced a task or made concessions to a delinquent account with hope of reducing the stress, but it only made matters worse.”“I'd b…
- The Four Laws Of Leadership (Part Two)
PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to publish is appreciated but not required: mail to: brent@actionleadership.comWord count: 1077Summary: The best leadership is motivational. But the author contends that most leaders misunderstand motivation. Here are four laws of motivation that will help yo…
- Look Good on Voice Mail By Steve Kaye
Your use of voice mail tells others a lot about you. Here's how to make a good
impression.1) Present a Positive ImageYour outgoing voice mail message should be simple, positive, and professional.
State your name and company followed by concise directions. You may want to
leave a daily message because it shows that you check your messages and tells
callers what to expect. For example, "Welcome to Steve Kaye's voice mail at
Personal Quality. Today is Monday and I will be out, helping a cli…
- Knowledge Management - Learning Whilst Doing - Facilitating an After Action Review By Chris Collison
Introducing a learning culture into organisations can be difficult at times, particularly if the effort required it great and the benefits aren't quickly identifiable.After Action Reviews (known as AARs) are one of the simplest knowledge management techniques, and have been used to great effect in organisations ranging from the US Army, to BP, and even in the development sector in NGOs like TearFund. Their power comes from the fact that they take little time, generate rapid results, and the a…
- Quick Tip - Effective Meetings Earn a Profit
Most people treat meetings as a free resource that can be used to deal with any issue. As a result, huge amounts of time and money are wasted on trivia. A meeting is a business activity (not a social event) and should be designed to earn a profit. Here’s how.Once you’ve prepared the goals for your meetings, use the following analysis to plan the agenda.1) Calculate the cost of the meeting by multiplying the number of participants (N), their labor rate (R), and the length of the meeting (t). Then…
- E - Commerce --- Friend or Foe to Wholesale Distribution By Rick Johnson
Many of you in the distribution industry are still wondering how much more change and future technology will impact your company. Will major producers, large chains and group alliances use the net as a weapon to replace you, the small to medium size manufacturer? Will you become road kill consumed by the vultures of platform roll-ups? Or perhaps the Internet will administer a slow, withering death, painful and extended.Forget it. Banish that thought. When the dust settles you will still be aro…
- Be Proactive - Covey Habit #1 -part a
The first Covey Habit is to 'be proactive'.Now when I first heard this I thought this basically meant 'do stuff'. Proactive people to me were people who simply did things rather than sit and watch, they took the initiative. So to me this was going to be an easy one, and being the first I thought it should be.WRONG!Proactivity here is about choice. It's about taking the initiative to stop - think - choose. The biggest hurdle for most of us is realising we have choice. Covey separates what happen…
- Quality Standards with ISO 9001 By Chris Anderson
Standardizing Quality SystemsThe ISO, or International Organization for Standardization, was established in 1947 to develop international standards for everything from electronics to management systems. Having over 13,000 standards currently in place, ISO has created the auditing and certification process known as ISO 9001. This began the drive toward quality standards.Improving Customer SatisfactionCompanies choose to implement ISO 9001 and get certified because many customers and industries …
- 3 Steps You Can Use Developing Leaders In Your Industry By Stephen Fairley
With the economy bordering on a recession, every company is looking for ways to increase revenues while decreasing costs. Some companies believe one of the easiest ways to do this is to cut their employee training budget. However, businesses interested in long-term viability recognize that to be successful they must continually develop their people, especially their leaders.According to recent research by the American Society of Training and Development companies with regular employee training…
- Let's Make Training More Interesting! By Colin Ong TS
Many HR managers believe that by sending their workers to participate in external training programs, they have fulfilled their responsibilities. This is not the best situation. In this article, I will be emphasizing on how to increase the interest-level of your employees who attend the training program taking into consideration that there is increasing cultural diversity and computer literacy in the workplace.Meeting the Trainers:Before you send your workers to a training program, you should a…
- One Minute Feedback
Like team leaders in any industry, Call Center managers must accomplish countless tasks in a given day. From presiding over call allocations and reading and responding to e-mails, to responding to supervisors' requests, reviewing resumes and setting up interviews and meetings, it's a wonder that they are able to walk the Call Center floor to oversee regular operations. This makes delivering one-minute feedback crucial to a manager's skill set.
Research shows that delivering effective feedback in…
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More Articles:
1. Give Yourself a Boss’ Day Gift By Linda LaPointe
Become a better boss and reap the benefitsAnother interesting study was done. One that should really catch our attention. It reveals that employees who are happier and treated well, produce better results than those who are unhappy. And most frontline workers are unhappy and are looking elsewhere for work.No, it shouldn’t surprise us. But somehow it does. It surprises us first, because we are stunned that a study had to be done to prove something that is so obvious. The outcome of the study …
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2. Call Center Killers and How To Prevent Them By Greg Meares
To some these may be common sense to others these concerns will grab your interest. My goal is to not just provide the list to avoid but to also provide techniques you can employ to address these issues proactively and positively.Three Areas of Focus1. Employee Retention (attrition)
2. Absenteeism
3. Ineffective Frontline LeadershipCan you see the relationship among all three? Clearly, ineffective frontline leadership can and does have an impact on Employee satisfaction.This article will …
3. Business Innovation – the Value of Work Processes By Kal Bishop
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development …
4. Business success strategies - 5 Things I Did Right in 2005
All in all, I'm pretty happy with how 2005 turned out. My business is taking off. I've built a solid foundation to support even more growth (which I forecast for 2006) and I've even managed to take some time off.
I'd like other entrepreneurs and business owners to feel as good about their business as I do about mine, so I thought I'd take a moment to share 5 things I attribute to my successful 2005.
1. Attended seminars. This one is HUGE. Nothing beats getting out of your office and away from y…
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