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601. How Puppy Training Can Help Your Business
     As leaders we always want to improve the performance of our organization. To improve we must release the creativity in our employees, leaders must get involved in their employees’ work. Not everyone knows how to do this, but maybe it isn’t all that different than training a puppy. Following are common themes used in training puppies.Have a proper kennel, it should not be too large, just enough space to stand up, turn around and lie down. Most puppies will not soil where they lay. Having too muc…



602. How To Own A Business... Instead Of A Job By Tim Stokes
     Every business is run by someone who took on a risk with their time and money. So I believe that person should be rewarded. Too often as business owners we forget to enjoy ourselves. We forget that we deserve to be paid far more than any of our team.Every week for week after week we are often challenged financially. We work 60 hours or more a year and possibly take a few weeks holiday at Christmas, when there might not be as many customers around.If I am talking about you these wo things I am …



603. Managing a CAD Outsourcing Project By Lakshman Balaraman
     We must first emphasize that here we are talking about outsourcing CAD projects, which is significantly easier than outsourcing software development or IT services (earlier articles of mine have explained why).This article also assumes that selection of the CAD providers has been completed with due diligence (the methods are described in an earlier article).As I mentioned in those prior articles, one of the most important ingredients for successful outsourcing is management of the ongoing proj…



604. Innovation Management – idea selection, development and commercialisation, what are the differences? By Kal Bishop
     Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation. Whilst there is no sure fire route to commercial success, these processes improve the probability that good ideas will be generated and selected and that in…



605. A Fast and Simple Way to Update Your Business By A l Hanzal
     You open your computer, the flashing button says, “We have a new update for your software program. Do you wish to update now or later?” You choose the Update Now button and immediately your computer begins to download a new version of the software program.What is the program updating? It’s fixing broken parts of the software program; it’s adding new features. It does this quickly and easily. Right before your eyes you see the update taking place. You click a button and you have the newes…



606. You Get the Behavior You Reward By Bill Lee
     On consulting assignments, here are some of the questions I frequently ask the employees I interview:1. How does your boss measure you?2. When the end of the year rolls around, how do you know if you have done a good job over the previous 12 months?3. If you wanted to receive a raise double the amount that you typically receive, what do you believe you would have to do to qualify?Only on rare occasions are employees (except for salespeople) able to answer these questions since many owners a…



607. Never Punish Yourself or Others for Failures By Bright Johnson
     If you want to find success in various ramifications, be it in business or personal relationship, don’t punish yourself or others for mistakes, or blunders, or failures, instead encourage yourself.Kim Woo—Choong, founder and chairman of Daewoo, said, “One of my employee went to a casino and lost $10, 000 of the company’s money which would certainly get him fired by a normal manager. I didn’t fire him, but paid the money back to the company myself and gave him a second chance.”“Why didn’t you f…



608. Developing Efficient Meetings By Doug Staneart
     How would you describe meetings you have attended in the past? Last Tuesday, I was facilitating a workshop on how to lead better meetings, and to start things off, I asked the group that very question. The answers that they provided were very similar to answers that I have received from hundreds of workshop participants over the last ten years.The first two responses were…“Meetings are looooooooooong,” and “Meetings are BOW-ring (this workshop was actually held in my hometown of Fort Worth, …



609. Business Innovation – Ignoring Content By Kal Bishop
     Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development …



610. Make the Most of Your Time - Focus on Strengths By Martin Haworth
     Once working and focused in tune with what they do best, your people are freed up to deliver their very best performances. They encourage others to work to their strengths too. Thus, each is far more effective. By recognising this in each other, there is another benefit. Everyone realises the value that differences can bring to the team, business or organisation. And that is valued - people work together much more freely.So, by challenging each other to be honest about what others can do bette…



611. Successful Business Decision Making By Terri Zwierzynski
     Some people make decisions without any difficulty, while others struggle. Are you having trouble making a decision? Do you feel overwhelmed by all the choices you have, and aren’t sure how to pick just one? No matter how big or small those decisions might be, I can teach you how to strategically:-- Define your decision and come up with alternatives-- Determine what criteria you’ll need to help you make the decision-- Make the decision"If we wait for the moment when everything, absolutely every…



612. The Four Laws Of Leadership (Part One)
     PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to publish is appreciated but not required: mail to: brent@actionleadership.comWord count: 597Summary: The best leadership is motivational. But the author contends that most leaders misunderstand motivation. In this two part article, he describes four laws of…



613. Five Defining Characteristics of Great CEOs By Jan B. King
     1. Personal insight. Great CEOs are great leaders. They know themselves and what they stand for. They have been called on all their lives as problem solvers because others know them to be fair and impartial. People respect their opinions and look to them for guidance. Great CEOs are mature as people. They can suffer disappointment more gracefully than others and give others credit for their achievements. They don’t come in the office door yelling for something they need. They aren’t as concer…



614. Middle-Aged Managers, the Forgotten Digital Divide By Mary Carroll
     The digital divide is defined by the role computers play within widening social gaps in our society, as the condition of one group having an advantage over another group in regard to computers, technology skills and Internet access.This is usually thought of as being a divide between the white middle class and minority communities; but there is another often overlooked class of nonusers, the middle-aged corporate manager. As computer skills play an increasingly important role in building caree…



615. The Golden Key to Meeting Success By Kevin Eikenberry
     We all attend many meetings. I’m sure you have been to some great meetings and some poor ones. Unfortunately for everyone I’ve ever talked to, the number of poor ones far outweighs the number of great ones.The fact is that most meetings are too long, unfocused, too frustrating, and unproductive.And yet meetings are a valuable way to gain collective understanding, buy-in, agreement, and consensus. They help us find better solutions and create cooperation, collaboration, colleagueship, and co…



616. 7 Strategies for Sustained Innovation
     The need for constant reinvention is a given in today’s business environment. And while a breakthrough product or concept can catapult an organization ahead of its competitors, in these fast-paced times, that advantage is often short-lived. While major product or service breakthroughs make headlines, it’s the steady incremental innovations made by employees every day that give an organization the sustained growth it needs.Sustained innovation comes from developing a collective sense of purpose; …



617. Making Your Workers Your Partners By Sam Vaknin, Ph.D.
     There is an inherent conflict between owners and managers of companies. The former want, for instance, to minimize costs - the latter to draw huge salaries as long as they are in power (who knows what will transpire tomorrow). For companies traded in the stock exchanges, the former wish to maximize the value of the stocks (short term), the latter might have a longer term view of things. In the USA, shareholders place emphasis on the appreciation of the stocks (the result of quarterly and annua…



618. Towing on the Net By Todd Althouse
     The Internet has grown significantly in the last several years. Almost all businesses today use email for everyday correspondence. It is being used in the towing industry by motorclubs and towers alike. The motorclubs dispatch calls and accept claims over the Internet. Many towers are using it to send pages to drivers, to track their truck locations, and in some cases they have even virtually eliminated the radio by using two-way pages or Mobile Data Terminals (MDTs). The next generation of to…



619. Where Else in Your Business Do You Accept a 60% Failure Rate? By Roger Harrop
     I recently surveyed CEOs and Business Leaders of large companies and small, profit and not-for-profit, and I asked just them just one question: 'What is the single biggest factor that you believe will inhibit your sustained profitable growth into the future?’ A, perhaps, surprising 37% responded that it was people - the recruitment, motivation and retention of people that was the biggest factor.So let’s address the first one - recruitment.I see many, many businesses through a year from the ve…



620. Managers Must Choose Their Battles Carefully By Glenn Shepard
     The most difficult choices you’ll ever have to make as a manager are in choosing your battles. You need to answer three questions:1.) Which battles can be won? 2.) Which battles do I have to win? 3.) Which battles are best not to fight?You can’t win all battles. For example, you shouldn’t resist if a mugger sticks a gun in your back and demands your money. Other battles can be won but the price of winning is too high. Taking a customer to small claims court over an unpaid $20 invoice is unwise…



621. Twitch Speed: Reaching Younger Workers Who Think Differently By Marc Prensky
     Every parent, educator, and manager knows that "Nintendo children"--those born after 1970 and raised on video and computer games, Walkmans, the Internet, etc.--are different. Unfortunately, the Gen-X discussion has focused mainly on the youths' supposedly short attention spans and attention-deficit disorders, ignoring or underemphasizing what is perhaps the most crucial factor--that this under-30 generation thinks, and sees the world, in ways entirely different from their parents.An example: T…



622. The Death Spiral By Rick Johnson
     Sometimes things just happen. Maybe we lose focus and take our eyes off the ball. Maybe we don't recognize the signs. Sometimes it happens quickly due to a loss of a major customer or loss of a major product line. Sometimes it is a slow, gradual process. Market share seems to evaporate; gross margin exhibits an extended period of decline. Morale suffers, employee turnover increases, net profit declines, costs seem to get out of control and losses become imminent. Some Owners, Presidents and CE…



623. How to Coach Your Emplyees and Increase Motivation By Andrew E. Schwartz
     It is easy to spot the difference between a work team that is “motivated” and one that just goes through the motions. The motivated team produces at or above the level expected by top management, has only occasional absences or tardiness, and low employee turnover. The second group has trouble meeting its goals, greater absenteeism, and higher turnover. In addition, members of the latter work team may be more apt to argue with one another or to band together against their supervisor. Can a sup…



624. Quick Tip - Effective Meetings Have a Complete Agenda By Steve Kaye
     Most agendas for a meeting look like this.* Budget* Payroll* Staff* Sales* VutszxtnSome people would tell me, "That's a perfectly good agenda. I know what all of those things mean, except, uh, 'vutszxtn'." The point is, vutszxtn means as much to you as the other terms mean to the other participants. For example, does budget mean increase the budget? Plan a budget? Report on the budget? Reduce the budget? Complain about the budget? Make fun of the budget? Or what?An agenda like the one abov…



625. Get Meeting off To a Great Start By Marcia Zidle
     When asked what part of their job they find a major time waster, many will answer loud and clear... MEETINGS. In a recent survey of business leaders, ninety percent of the respondents attributed the failure of meetings to a lack of advanced planning and organization. And, over three-fourths, indicated that they received no formal training on how to conduct a meeting. The following four strategies can help improve the quality of your meetings.Plan in advance. First use these fundamental q…



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