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576. Tales From the Corporate Frontlines: An Unexpected Benefit By Josh Greenberg
     This article relates to the Compensation and Benefits competency, commonly evaluated in employee satisfaction surveys. It tells the story of a company that offered a new benefit to its employees, solved the problem of lagging productivity, and boosted morale at the same time. The Compensation and Benefits competency focuses in detail on how your employees feel regarding their compensation and benefits packages. The questions included in this competency will help your organization determine whe…



577. Sarbanes Oxley 404 Compliance - How Nov. 15, 2004 Deadline Affects You By Chris Anderson
     Fast Relief for Sarbanes Oxley Section 404 ComplianceSection 404 of the Sarbanes-Oxley Act requires management to confirm the effectiveness of their IT and financial controls in an "internal control report", which is contained within the annual report (10-K) issued to the public. But what exactly is an internal control report, and why is it important to you?The Section 404 Internal Control ReportFirst, the internal control report must affirm management’s responsibility for controls and procedu…



578. Business Intelligence & Data Warehousing in a Business Perspective By Yasas Vishuddhi Abeywickrama
     Business IntelligenceBusiness Intelligence has become a very important activity in the business arena irrespective of the domain due to the fact that managers need to analyze comprehensively in order to face the challenges.Data sourcing, data analysing, extracting the correct information for a given criteria, assessing the risks and finally supporting the decision making process are the main components of BI.In a business perspective, core stakeholders need to be well aware of all the above st…



579. Spinning Gold from Straw: Low-Cost Employee Retention and Motivation Tools in a Changing Economy By Sharon Terry
     New York, NY, February 25, 2005 – Employee retention and motivation…why should employers care? A storm is brewing. National productivity was up 3.9% in the second quarter and 1.9% in the third quarter of 2004. At the same time, the unemployment rate was up 5.5% in October 2004.“Productivity is up, but fewer people are doing more,” said Jennifer Loftus, SPHR, CCP, CBP, GRP, and National Director of HR consulting firm, Astron Solutions. “In addition, the number of 25-34 year old workers will…



580. Project Management - I Want It ALL By Luc Richard
     The knee-jerk response to prioritizing requirements is to mark everything as a must-have . “I need everything before the product becomes generally available. I want it ALL!” Give me a break.Granted, if a requirement is written in the SRS, then it must be because you want it. But the reality is some features are more important than others and a good product manager can tell them apart.If everything is high priority, then there are no priorities. Let me repeat that statement once more. If everyt…



581. Leadership Skill: How to Handle Difficult Conversations By Sheila Dicks
     A good leader has the ability to empower others. It is important that a leader develop people who want to share and help in carrying out the goals of the organization. If it is your intention to develop a company where employees feel valued and appreciated, then how you handle disagreements can be crucial.1. Whatever the issue – bring it up in private. When you bring up disagreements in public those not involved feel out-of-place and uncomfortable. Also, their opinion of you is lowered.2. B…



582. 5 Management Decision Making Lessons from a Long Shot. A Heartening Belmont Victory By Bobette Kyle
     Like many, I watched the 134th Belmont Stakes hoping to see the first Triple Crown in 24 years. Instead, I saw the 70-1 long shot, Sarava, appear from nowhere to win. We should take heart from this unlikely victory. As small business owners, managers, and entrepreneurs, the "big shots" often see us as long shots -- worth a cursory notice, but rarely more.As I listened to trainer Ken McPeek and jockey Edgar Prado after the race, I realized their win was not a fluke. Victory was the result of se…



583. Managing After Downsizing By Rick Maurer
     So, you survived the downsizing. Your company did something that will probably show minimal, if any, return -- and will make your job as a manager a living hell. Your life has changed dramatically. People on your staff are frightened, fearful that they may be next to go. They will lie low hoping that they can be spared the next swing of the ax. (You may be feeling the same thing as well.) Teamwork will decrease as people begin to view the person next to them as a threat to that increasingly sc…



584. Overthrowing eMail Tyranny By Sharon Teitelbaum
     Do you have a friendly relationship with email, or do you feel like a slave to your email?Do you get a sinking feeling every time you check your email because you know there are more new messages than you even want to know about, let alone read?Do you spend time reading “interesting” and “valuable” material that people have forwarded to you when you really should be doing other things?Do you check your mail several times a day and feel that every message requires your response within 4 hours?D…



585. Innovation Management – Good Leadership By Kal Bishop
     Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development …



586. The How-To's of Firing Incompetent Employees By Andrew E. Schwartz
     CATEGORIES OF OFFENSES: Most organizations have two categories of offenses in their policies. One category is for flagrant actions which are cause for immediate termination. Cited as examples of such offenses were theft of company property, gross negligence, and being intoxicated on the job. The second category comprises all other offenses for which some prior notification to the employee is required. In these cases, there is a slow but steady accrual of chronic problems or offenses, no single…



587. How To Delegate for Fun and Profit By Mary Rosendale
     Ah, the wretched pain of delegation. It comes easy to some people. But others – you know who you are – would rather undergo a double root canal than hand over a task and walk away from it.The good news is that this is a disease you can recover from. And the better news is that when you choose to give up control you benefit along with the delegatee.As with most things in my life this knowledge was hard come by for me. I had just received a huge promotion to a project which was mind-numbingly…



588. Future Business Success - What Does Good Look Like? By Martin Haworth
     When you know you need to shift up a gear, in any area of your business (or your life for that matter), it's really important to have a vivid representation of what you are seeking.Some call these "Goals", others "Visions" and yet more describe it as a "Mission". But there is one focused way to ensure that your path is perfectly directed to where you want to get to.By asking the question:-"What does good look like?"...and applying that to where you are right now, you will easily see a path un…



589. Innovation Management – how does the user benefit? By Kal Bishop
     Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation. Whilst there is no sure fire route to commercial success, these processes improve the probability that good ideas will be generated and selected and that in…



590. The Value of the Sales Team Assessment to the Sales Executive�
     The Sales Team Assessment is almost an unheard of event for most companies. Primarily because most consulting firms don't do it. They may provide some form of critique of the sales teams' effectiveness while reviewing the companies overall operations, but a real Sales Team Assessment is rare. A Sales Team Assessment can be of two varieties. The first is to get a broad overview of the workings of your sales team in light of the objectives and resources of the company. This also includes an analys…



591. Meaningful Diversity: Creating Cultures of Inclusion
     As you look around your workplace do you see a too comfortable “sameness” in the faces present? Are you able to make decisions almost too quickly because you’re all “on the same page?” Do you find yourself doing things the same way and getting the same, or even diminishing, results? Same, safe, easy, comfortable, nice, and good will never get you further down your road to innovation, excitement, success or greatness than you are in this moment. Explore how the dynamic tension of differences, pro…



592. A Facilitator's Guide to Running a Stakeholder Analysis Workshop By Tony Marven
     This facilitator’s guide to running a stakeholder analysis workshop is for people whose success depends on getting other people involved with their objectives.It contains two exercises, one to work with stakeholder groups, and one to emulate stakeholders where it is not easy to bring them all together. The aim of both is to engage stakeholders in dialogue, brainstorming and decision-making to secure their buy-in to an idea, project, or plan.There are five key principles underpinning success in…



593. Quality Improvement is Free By Donald Bryant
     The point of a quality improvement program should not only be to improve a product or the delivery of healthcare but it should also be to save time and money by reducing or eliminating waste or errors. For example, a doctor or nurse practitioner writes a prescription. We wouldn’t deliver some of the best quality pills along with a few randomly chosen pills and we wouldn’t completely incorrectly fill the prescription. To do either could create serious consequences. Rather, we want to only deli…



594. Challenge of ERP Implementation: Q and A with Rick Maurer By Rick Maurer
     Question: ERPs seem like a good idea, so why is return on investment so low?Answer: Resistance often kills many of these new systems. Even though the promise of what an ERP can do is high, the planners often fail to look at how the users are likely to view this “improvement.” ERPs take away the old tried-and-true ways of working. Even though some of these cobbled together systems aren’t all that good, people understand them. When they are asked to give up what they know and what they can rely…



595. How to Save Money on Training
     1) Use a live instructor. Adults learn best by doing, practicing, and experiencing. Effective instructors customize their programs to meet people’s needs, provide counsel on individual challenges, and respond to questions. Videos, CDs, and E-learning are seldom effective for primary learning. Since the greatest cost of learning is the payroll cost of the participants, you want to make sure the program delivers results.2) Hire external experts. They can speak candidly about crucial issues related…



596. Sexual Harassment Policy Guidelines Part I By Al Link
     Sexual Harassment Policy Guidelines – Part IPermission is hereby granted to modify and use the information in this draft sexual harassment guideline, provided you include reference to the author as shown at the end.We shall take all reasonable steps to see that this sexual harassment policy is followed everyone in our organization who has contact with employees. This prevention plan will include training sessions, ongoing monitoring of the work site and a confidential employee survey to be con…



597. Are you maintaining your documentation correctly?
     ============================================================Are you maintaining your documentation correctly?============================================================As I've said in many eZines, you must write stuff down.The other day, an interviewer asked, 'How many pages you written?' 'Somewhere around 30,000 pages delivered, not including thousands of draft pages.' 'You must love writing!' 'Not really.' 'Then what...?' 'I don't love writing per se. I love the applications. I love the resul…



598. What Every Manager Should Know About How to Become An Effective Executive By Etienne Gibbs
     In his book, The Effective Executive, Peter Drucker pointed out that the effective executive is the person who focuses on making a contribution.This focus on the making of a contribution is the key. And the key to effectiveness comes in three areas:1. in a person's work, its content, its level, its standards, and its impacts;2. in his relationships with others, his superiors, his associates, and his subordinates; and3. in his use of the tools of the executive, such as meetings and reports.The …



599. Top 7 Methods to Empower Employees By Chris Anderson
     How many times have you asked someone to do something like “draw up a plan for such and such project”? Your employee completes the plan, but then you say, “That is not what I wanted” or “That is not how you do it”. And so the employee thinks: you didn’t tell me exactly how you wanted it done.If you find yourself having back and forth misunderstandings with your employees, then you might have a communication problem. And this could be creating bad feelings, low morale and inefficiencies. To re…



600. Basic Management Skills By Christopher J Thomas
     Recent studies have shown that industrial supervisors are working at less than 60 % of their potential. Basic management skills training is guaranteed to change all this and at such little costManager in contextMost of my adult life has been spent working as a supervisor or manager on industrial projects throughout the world. As the years passed I have become more and more convinced that the supervisor is the most critical of all roles in industry. The supervisor controls the key organizationa…



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