Management Articles Index
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- Leaping Asset Management Hurdles By Donna Johnson Edwards
I attended ECPweb's Software and Asset Management Summit '04 at The University of Chicago to deliver a workshop on software auditing and compliance. It was a great opportunity for me to talk with other industry professionals as well as to speak with IT and asset managers tasked with implementing asset management (AM) and compliance programs.As I reflect back on my conversations, I realize that certain hurdles to achieving AM program success are common in just about every company, regardless of…
- Encourage Curiosity and Generate Creative Employees By Robin Henry
I was sitting at my desk trying to get inspiration for an edition of a newsletter I write when grandson Tory, who hangs out with me a lot said, 'What's this Pop?' He'd been progressively going through the top drawer of my desk and it was about the 10th time I'd answered. It got me thinking about curiosity and how uncluttered minds remember.When we are three like Tory we are very curious about our physical world and the cornucopia of gadgets and animate beings that fill it. It's a period of rap…
- Small Business Checking Accounts By Lance Winslow
ACCOUNTING AND BILLINGCHECK BOOKSWe recommend that you maintain a business checking account in addition to a small business credit card merchant account so that you can take credit cards from purchasers. This way you will know exactly how much is going into your merchant account and how much of your volume percentage is being done through credit card usage. You should shoot for 50-60% credit card sales and debit cards. If you are an owner/operator, you may not be as concerned with this numb…
- Problem-Solving Success Tip: Test Your Assumptions About Everything By Jeanne Sawyer
Test your assumptions about everything.Assumptions have a way of creeping into all parts of a problem-solving project. They’re often wrong, which can lead to a lot of wasted effort and even cause a problem-solving project to fail entirely. It’s very easy to take a strongly stated assertion as true, especially if it’s the boss who makes it. Remind everyone involved to be skeptical and on the watch for untested assumptions.Problem definition.Check the facts first to be sure that you and your tea…
- A Checklist for Organized Executives By Cynthia Kyriazis
I could begin this article by providing a checklist of organizing techniques for you to incorporate into your daily work routine. The goal would be to become and remain organized, improve your time management and reduce your stress while increasing your productivity. This checklist could include items such as managing incoming information, keeping the desktop free of clutter, creating a user-friendly filing system, etc. And I suspect there are many other organizing and time management consulta…
- A Winning Way to Handle New Ideas By Azriel Winnett
Janet DiClaudio, who was charge of medical records at two large American hospitals, had an unusual problem. But, the past master in finding creative solutions to work related problems that she
was, she found an equally unusual solution.
Of course, proper record keeping is critically important in any hospital. Moreover, if it is run on a commercial basis, medical records will determine how and what the institution gets paid. On
the other hand, filling out medical records is not the most exci…
- Overcoming Perfectionism By Alicia Smith
Perfectionism can get in the way of building or marketing a successful business. It can prevent us from moving ahead quickly or from taking advantage of business opportunities. We set ourselves up with unrealistic expectations or goals, which can be damaging to us personally or professionally. Striving for perfection can damage our self-esteem because we never feel like we are good enough. Instead, consider adopting an attitude of striving for excellence. Look at failure as just another t…
- Inventory Control: Can You Afford Not To? By Leon Chaddock
Inventory control is the most basic form of protection that you should have in your retail establishment. If you have people come into your location, then you need to make sure they are not leaving with anything that they should not be. But, many business owners do not know the right way to handle inventory control. There are various methods that you can use and they all work well in their specialties. If you have had enough with shoplifting, employees stealing or other loss prevention iss…
- Business Innovation – Organizational Culture By Kal Bishop
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development …
- Twitch Speed: Reaching Younger Workers Who Think Differently By Marc Prensky
Every parent, educator, and manager knows that "Nintendo children"--those born after 1970 and raised on video and computer games, Walkmans, the Internet, etc.--are different. Unfortunately, the Gen-X discussion has focused mainly on the youths' supposedly short attention spans and attention-deficit disorders, ignoring or underemphasizing what is perhaps the most crucial factor--that this under-30 generation thinks, and sees the world, in ways entirely different from their parents.An example: T…
- Leadership in Troubled Times By David Meyer
Leadership in Troubled Times
The first task of a leader is to keep hope alive. - Joe Batten
Leading an organization can be challenging, even when times are good. When times are troubled, it is even more important for leaders to come to the forefront and provide direction and inspiration. We face challenging times today with a weakened economy, layoffs, and intense scrutiny of a mistrustful public sector. As leaders, now is the time to stand up for our beliefs.
I subscribe to a value based l…
- 5 Ideas To Leverage The 3 Stages Of Career Development In Your Organization By Dan Strakal
In most industrialized nations, the average age a student graduates from high school is 18 years old and the average retirement age is 65 years old – a difference of 47 years. On average, most people work 40 to 50 years of their lives. It is well established that during these 40 to 50 years of employment workers undergo at least three distinct phases in their career development:1. The “Bring It On” Stage2. The “Realistic” Stage3. The “Reinvention” StageThe Bring It On Stage ranges from th…
- Status Quo Pep Talks That Can Threaten Your Leadership By Brent Filson
Organizations live and die by results. Yet most organizations get a fraction of the results they are capable of. There are many reasons for this: poor strategy, poor leadership, insufficient resources, etc. But one main reason is overlooked by most leaders. Many organizations stumble because they are permeated with a robust status quo.The trouble with the status quo isn't that it gets poor results. After all, if you know you're getting poor results, you can do something about it. You can…
- Decision Making By Christopher J Thomas
Recent studies have shown that industrial supervisors are working at less than 60 % of their potential. Basic management skills training is guaranteed to change all this and at such little costIntroductionOne of the world’s most memorable quotes is from Shakespeare's Hamlet - to be or not to be is all about a decision. It is a dramatic example of someone dealing with a critical decision.
Freely making and executing a decision is at the very essence of human life.Only human beings have the dev…
- Workplace Violence - People are Dying Going to Work By Philip Lye
Workplace violence has become a tragic reality today. From minor instances of harassment to homicide today’s workplace is littered with danger.Violence can be described as the unjust or unwarranted use of force and power. Many people in their workplaces are the victims of violence, including verbal abuse, threats, harassment, physical assault, serious bodily injury and death.We know that violence can occur in any occupation and in a variety of situations. It can be internal to the workplace, o…
- Top Ten Tips for Outstanding Customer Service By Martin Haworth
Remember the 80:20 rule? You may not get everything perfectly right, but getting
most right will be much, much better than the majority of your competition. These
Top Ten Tips for Customer Service will get you well on the way.Be Your Customer
Live the life of your customer and experience what they do. Stand in line, call
your call-centre, soak up feedback.
Give Memorable Service
Make the life's mission of everyone (yes, everyone!) to be customer focused -
even those seemingly out of direc…
- Five Days to More Effective Inventory Management By Ken Town
The litany of headaches related to the implementation and on-going care-and-feeding of enterprise-based inventory management applications (upgrading, downtime, maintenance, hardware obsolescence, and so on) is long. These implementation issues are enough make the savviest of companies want to engage in anything but another supply chain or inventory management software implementation.For this reason, your organization should consider adopting a hosted inventory management solution.Because such …
- Cost Reduction - Get Extra 10-20% Profit By G Ram Kumar
1. Elimination of waste.The single most important factor contributing to costs is wastage. Eliminating waste can by itself cut costs from 10 to 20%. The main areas of waste are:(a) Input Waste: Substandard quality rawmaterials and other inputs while appearing cheaper work out to be very costly in the long run. They affect the end-product's quality directly. Indirectly they cause frequent damages to men and machinery and add to maintenance costs. Frequent purchase returns, consequent alternate…
- Sprituality & The CEO By Nick Arrizza, M.D.
When shareholders are breathing down your neck it may feel that talk of incorporating spirituality into one's life and work is nothing short of a nuisance. I would like to suggest and try to show however that in fact introducing what I will later define as a spiritual energy into your life and work will help you to enhance your performance, reduce your stress and improve your health.Let me first start with what I mean by spiritual energy as it may surprise you. Have you ever experienced yourse…
- Effective Induction - More Than Showing Them the Lunch Room
Induction or orientation to the work place typically involves showing the new employee around, telling them about the organization and showing them where they will be working - if it happens at all.
After selecting the right person, ensuring an appropriate induction is probably the next most important event in maximising results from people - yet it is often left to chance. Even many large organizations only provide induction programs when there are enough new employees to make up a reasonable s…
- Meaningful Diversity: Creating Cultures of Inclusion
As you look around your workplace do you see a too comfortable “sameness” in the faces present? Are you able to make decisions almost too quickly because you’re all “on the same page?” Do you find yourself doing things the same way and getting the same, or even diminishing, results? Same, safe, easy, comfortable, nice, and good will never get you further down your road to innovation, excitement, success or greatness than you are in this moment. Explore how the dynamic tension of differences, pro…
- Turbo Charge Your Career With The Most Powerful Leadership Tool Of All: The Leadership Talk Part 3 By Brent Filson
To develop and deliver a great Leadership Talk, you must understand that every Talk has three important parts. (1) Audience Needs. (2) Strong Belief. (3) Action.(1) Audience needs: The first step in putting together a Leadership Talk is to understand the needs of your audience. As I explained in Part Two, they cannot be ordered to be your cause leaders. Their commitment is one of free choice. They will not make that choice unless they believe that their being your cause leaders will in som…
- Appraisal Interviews: What To Say & How To Say It By Andrew E. Schwartz
STEPS TOWARDS A GOOD APPRAISAL INTERVIEW:Don’t say: “You just don’t seem to care about doing a good job.” “You seem to be more interested in scoring points against Charlie than in working with him.” “You’re too defensive.” Do: Stick to behavior. say, “Here’s what I saw,” or, “Here’s what I heard you say.”Here is some advice for supervisors that will contribute to a successful appraisal interview. 1. Stick to goals. Measure performance against previously discussed and agreed upon goals. 2. Do n…
- Ad Copy Tips
What percentage of prospects come your way as a result of your ad copy? What percentage of sales do you close because of your ads? Well, increase both percentages with some of our tips, tailored to your own ad campaigns.
1. ERRORS - It's tough to have 100 percent perfect ad copy. Nearly impossible! So tell your readers that whoever spots five errors in your ad copy due to grammar issues or misspelled words, wins a reward. This way your readers will not only be reading your copy longer, increasi…
- Problem Solving: This Simple Process helps Identify Creative Solutions to Difficult Problems By Doug Staneart
Five years ago, a couple of instructors that I was working with and I were brainstorming about different ways to promote our training programs more easily. Up to that point, I had spent my entire career in training focused primarily on helping individuals become more successful by helping them strengthen certain skill sets such as public speaking, management skills, and selling skills. We noticed that out of our classes, about 80% of participants were individuals, about 15% came with a friend,…
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More Articles:
1. The Value of Values By Eric Garner
One of the toughest jobs a leader has to perform is to act as guardian of an organisation’s values.An organisation’s values are the things that are really important to it.In the early days of an enterprise, the values are sometimes the only thing that keeps the business going. When other factors make the chances of survival doubtful, such as funds, markets, and technology, it is the set of beliefs held by the original founders which pull the business through. The beliefs of the organization ar…
2. People - You Can't Make Them What They're Not By Alan Fairweather
Many business people and managers are spending too much time trying to change the underperforming people who work for them. They seem to believe that if they train people - tell them what to do or even threaten them with the sack - then the performance level will go up.The successful manager concentrates on developing the strengths of his team members - not trying to correct their weaknesses. Sometimes you have to manage around a weakness, but you can't make people what they're not.Some years …
3. Implementing Change By Andrew E. Schwartz
There are different reactions that individuals experience during time of change. Understanding the emotions of an individual may better help them get through the period of unexpected change. A possible reaction is anger towards person(s) responsible for or involved in the change. One may return to old habits, the familiar comfortable way of doing things, avoiding reality and denying the change. Thinking becomes rigid and new ideas, methods, structures, etc., are perceived as threatening so one…
4. Top Ten Things About Creating a Business Vision By Martin Haworth
To visualise where you are going, is deeper and more sensory than anything you have ever done before. And these are the skills of those who are able to create a vision you can really live and breathe. These people...
Are FocusedThey are able to visualise in a focused and very clear way what 'perfect' will truly look like in the future.Involve OthersBring others into the contribution, such that they might try things they might never have before.Realise Core StrengthsWhilst being ultra-keen to g…
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