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301. Creativity and Innovation Management - Core Competencies and Competitive Advantage By Kal Bishop
     Following is a brief definition of core competencies and competitive advantage and their fit with creativity and innovation management.Core Competence:A core competence is one which critically underpins the organisation's competitive advantage. Companies can differentiate themselves from their competitors with specific core competencies, but often not for long. The differentiation is difficult to sustain and can often be imitated by competitors.The integration (and attainment) of constituent s…



302. Keeping Team Meetings Vibrant By Tony Marven
     Meetings can be the life-blood of an organisation or the death.It all depends how you approach them.People need to communicate – that’s a fact, and it’s not enough to do it over computers. At some point a face-to-face is needed to ensure full understanding on key items, and there’s a bonding and rapport between colleagues that is often taken for granted.But for something so important to the operational health of an organisation why do so many meetings produce negative feelings and little in th…



303. Creating a "Team" Working Environment By Andrew E. Schwartz
     TEAM DECISION MAKING: Managers who invite participation believe that people directly affected by a decision should be involved in making that decision. The effort is toward joint, cooperative decision making. The aim is to give employees a chance to have a say about things that affect them. This means giving them more control over their own work and giving up some of your own power and control.THE EFFECTS OF PARTICIPATION: As a supervisor you’d like your people to work hard. You’d like to have…



304. Does Your Culture Support or Sabotage Your Strategy? By Graham Yemm
     “An organization’s capacity to execute its strategy depends on its “hard” infrastructure--its organization structure and systems--and on its “soft” infrastructure--its culture and norms.” Amar Bhide (Harvard and Columbia)Is your organisation one which invests a considerable amount of time and effort (and, therefore, cost) in looking to the future and creating a strategy and strategic plan? I hope so! However, what happens if the plan is not successful and the objectives not achieved? Is the…



305. A Journey of a Thousand Miles By George Ebert
     You can’t build a reputation on what you are "going" to do. Henry Ford Everyone procrastinates in their own way. For some, procrastination results from the belief that there is always one more bit of information that will really make the case¯or, conversely, really undo the case. They resist taking action for fear that they’ve missed something vital. They become paralyzed by data gathering, reporting and endless analysis. On the other hand, there are the visionaries. They dream grand dr…



306. Project management - Scheduling Simple Projects
     Projects which involve only a few people with a few tasks over a short period of time are 'simple projects' and are usually relatively easy to coordinate. Typically, such simple projects will have only a few tasks which are dependent on other tasks. Examples of such a simple project might be coordinating delivery of workbooks for a workshop session, creating and implementing a small marketing plan, painting a single room, baking a cake, or planning a weekend away for two. With simple projects l…



307. Get Angry And Then Get Results
     PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to publish is appreciated but not required: mail to: brent@actionleadership.comWord count: 510Summary: Many leadership situations are emotionally-charged, with leaders often being the targets of people's anger. As a leader, you must deal with that anger in wa…



308. 7 Strategies for Sustained Innovation By Dr. Robert Karlsberg
     The need for constant reinvention is a given in today’s business environment. And while a breakthrough product or concept can catapult an organization ahead of its competitors, in these fast-paced times, that advantage is often short-lived.While major product or service breakthroughs make headlines, it’s the steady incremental innovations made by employees every day that give an organization the sustained growth it needs.Sustained innovation comes from developing a collective sense of purpose…



309. Two critical success factors in an ITIL Implementation
     Any IT manager who wants to pursue the IT Service Management journey by implementing the Information Technology Infrastructure Library (ITIL) needs to understand two very important factors well in advance.•The first factor i is to have dedicated, trained and committed process owners.If you want to have a successful Incident Management process which is under continuous improvement, you will need somebody who is ultimately responsible for it’s success and who can dedicate the time and focus to dr…



310. Business Fails When We Do Not Talk By Fernando Soave
     You may remember being told as a child, "Keep quiet!" "Children should be seen, not heard," and "You talk too much." You were a "good" kid if you kept quiet. However, being quiet when you are little causes big problems later in life.As an adult, you may have been punished for communicating. For example, if you admit you committed a crime and are sorry about it, no one cares. You still go to jail. If you honestly tell your spouse you are thinking about an affair, your marriage suffers if your s…



311. Motor Vehicle Policy and Your Employee Risks By Philip Lye
     It is becoming more common for employers to require employees to use their personnel motor vehicles for business use. Reimbursement for business use is commonly by way of a kilometre/mileage allowance or a general motor vehicle allowance for the year.Did you know that you can be found vicariously liable for the acts and omissions of your employees driving while driving a motor vehicle for work related business?Even an innocuous journey to pick up the daily mail can be fraught with risk!I this …



312. Basic Management Skills By Christopher J Thomas
     Recent studies have shown that industrial supervisors are working at less than 60 % of their potential. Basic management skills training is guaranteed to change all this and at such little costManager in contextMost of my adult life has been spent working as a supervisor or manager on industrial projects throughout the world. As the years passed I have become more and more convinced that the supervisor is the most critical of all roles in industry. The supervisor controls the key organizationa…



313. Comparing Costs: E-Learning Vs Traditional By Michele Webb
     It is important for managers and organizations to consider a number of different factors when determing the best training delivery approach for their staff or organization. Factors include: efficiency, timeliness, consistency and appropriateness of the delivery method. The key factor for most organizations, however, is program cost. Program cost may be comprised of a number of related sub-factors, too, which may include: development costs, instructor time, materials, travel, and opportuni…



314. Essence of Team Work
     Essence of Team work What is Teamwork?Larger, ambitious goals requiring unique tailor made approaches usually require that people work together with other people in a team and not as individual. Companies today want people who are team player, people who are able to get along with their colleagues and work together in a cohesive group to achieve the organizational targets sacrificing their own personal interests at times. Such people are hard to find.Prerequisites for Teamwork1. Common and well-…



315. Ed Sykes
     Nine Ways Johnny Carson Can Help You Run OutstandingMeetingsBy Ed Sykes © 2005 all Rights ReservedRecently, America lost one of the giants of late night television, Johnny Carson. He was a master at his craft,because he would conduct his show, essentially like a ninety minute meeting. The program would be entertaining, insightful, informative, and leave you wanting more.Many times we fear going to meetings because we feel, based on past experiences, that they are going to be boring, not relevant…



316. Stop Your Employee From Becoming Your Competitor
     You know the routine. You've hired an eager individual willing to come onboard and learn the business. You've taught them, trained them, worked hand in hand and side by side for 2 solid years. Then all of a sudden your employee quits for no apparent reason. To your disbelief and utter amazement, you realize that you have just wasted the last 2 years of your life. A week or so goes by and you learn that your former employee has started a similar business and there's nothing you can do to stop the…



317. Critical Success Factors - Next By Paul Lemberg
     The Critical Success Factors Focusing on the things that make the biggest difference to your future prosperity. (Note, although this article was written in early 2002, it is totally relevant. Right now.) About three weeks ago I was surprised by this headline in the morning paper: "Fed says September 11th hurt economy." Wow! "What did I miss here?" Was this news? USA Today thought it was. I was shocked the Fed saw fit to announce it. And this week, another one: "NBER Confirms Recess…



318. The Seven C's: Partnership Danger Signs - Communication Breakdown By Dorene Lehavi
     An ongoing series of articles exploring the seven critical areas that can indicate a partnership is in trouble.COMMUNICATION BREAKDOWNThe "Seven Cs" are the danger signs that indicate your business partnership, or any partnership for that matter, is in trouble.First, and most important, in my view, is the issue of Communication Breakdown.Although my list of Seven C's refers to the danger signs that partnerships are in trouble, the fact is that communication breakdowns abound in all relationshi…



319. Lack of Operations Manuals stunting your growth?
     Lack of Operations Manuals stunting your growth? CONTENTS: 1. Do you lack functional Operations Manuals? 2. Use a SYSTEM to write your Operations Manuals! 3. Yes, but my people just don't/won't write stuff down! 4. But people WILL write stuff down - if ... 5. Call to Action.============================================================1. Do you lack functional Operations Manuals?============================================================Great businesses depend on systems, not people.That's becaus…



320. Got A Meeting Planned? Ask This Question By Kevin Eikenberry
     Meetings – they are a fact of our business lives. And while the number of meetings and the amount of time you spend in them may vary based on your job title, it is hard to argue that they are a significant part of business life today.Anything that consumes a major chunk of our time is ripe for analysis and is likely a great source of productivity improvement. And meetings are no exception.Even a casual conversation about business life will soon get to the frustrations and challenges people e…



321. How To Get 10% More Work Out Of Your Employees By George Graham
     It is getting harder to run a business for a profit. We are faced with rising costs, lowered demand etc. Our businesses have to be super effective just to keep up.But:* How many more benefits are possible?* Will pay increases increase effectiveness?* Do more benefits really cause workers to produce more?Well there is a way to increase productivity without increasing your Overhead.We deal with doctors every day. And the number one complaint the doctors get from their patients is that their…



322. Five Overlooked Ways To Hire Winners By Michael Mercer
     Here is a true story. My dentist did a “clinical” evaluation of my teeth. That is his fancy way to say he looked in my mouth and starred at my teeth with his own two eyes. He found no cavities in his “clinical” evaluation. I felt happy and relieved!But then he took a quick x-ray. Lo-&-behold, the x-ray immediately spotted a cavity hiding under one of my fillings!!In other words, what you see is not always all you get!!! An objective x-ray found a lot more important information than a hig…



323. What You Should Know if People Don't Buy From You and People Don't Visit Your Web Site By Julia Tang
     It is essential to understand what work and what do not work when you run business, especially through Internet. 1. You don't make people feel safe when they order. Remind people that they are ordering through a secure server. Tell them you won't sell their e-mail address and all their information will be kept confidential. 2. You don't make your ad copy attractive. Your ad lists features instead of benefits. The headline does not attract at your target audience. You don't list any testimon…



324. Conference Calling Can Save Your Sales OrganizationTime and Money! By Tom Parker
     Conference calling can save you money. There is no doubt that in the sales business, every second counts. Whether it be training, sales meetings, or other needs, pulling your employees away from the sales opportunities even for these important tasks, cuts down on the time they can be making you money. If you take the first step and try using conference calling, you may just find yourself saving money and making money. Let’s point out some of the features and benefits of using conference ca…



325. Explain Yourself! The Reason Why Excuses Sabotage Your Success
     Have you ever been in a situation where you were unable to make good on a promise or commitment? Perhaps you were late with a report to your manager, unable to take a child to the playground, or late for dinner with your partner. The question is, after the realization sets in that you can not deliver, how do you explain why you were unable to meet your obligation? Do you stand in the truth, own your actions and give an honest reason, or do you make excuses concerned only with freeing yourself fr…



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