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226. Action Learning: It's More Than OJT By Michael Beitler
     For centuries companies have used on-the-job training (OJT). OJT works because it follows much of what we know about adult learning theory. For example, we know:1. Adults learn best when new learning can be applied immediately.2. Much of classroom “learning” is lost because it does not transfer back to the job.Action learning is a two-part method to maximize learning and productivity by maximizing OJT. Action learning involves teams of organizational members working on real organizational pr…



227. Developing Global Manufacturing Operations - Issues, Challenges and Potential Solutions By Devanand Devarajan
     IntroductionManufacturing companies have started venturing globally to take advantage of low cost manufacturing, geographical location, resource availability and so forth. Developing and managing global manufacturing operations have continuously been a challenging task for company’s world wide. This article attempts to explore 10 most significant issues of concern, challenges faced, and potential solutions for multi-national manufacturing organizations as they start operating globally.1. Manag…



228. Building Bridges of Communication By Lee Hopkins
     Building a 'bridge of understanding' between parties is fundamental if your business communication is to succeed. If you are a consultant to a client, or a salesperson attempting a closer relationship with your customer, here are five techniques that help achieve just that. 1. Eliciting clients' views and perspective on issues. The consultant or salesperson should not be the final arbiter of what the client or customer should think. It is invaluable, both…



229. Communicating CEOs
     I see a PR firm has done a survey on the amount of time Canadian CEOs spend on communication, and found they spend almost half of their time on communication.I think we're supposed to be impressed that CEOs spend that much time on communication. But, quite frankly, what else does a CEO do? And, if you consider both direct and indirect communication, wouldn't that be more like 90%?So, what do CEOs do, and how much of that involves communication of one kind or another?Well, they make decisions. Bu…



230. Phone Sex is Bad for Business By Lee Raito
     On August 3rd/2005, Reuters reported that a German man had colluded with a phone sex operator to defraud his employer’s company out of approximately 16,000 Euro or almost 20,000 US dollars, by making 160 phone calls over a year and a half from work. He apparently split the profits 50/50 with the phone sex operator. The courts convicted the man and gave him a suspended sentence of eight months.Does your company have a written communications policy, and are your employees aware of its existence?…



231. Quick Tip - Effective Meetings Have SMART Goals
     The first step in planning an agenda is to identify the goals for the meeting. Properly done, goals have five S M A R T characteristics. They are:Specific. The goal must tell exactly what will be accomplished. For example: During the next hour we will develop a strategy to increase market share by 10%. This states exactly what the group will work on. Vague goals can cause you to lose control of the meeting.Measurable. This helps you determine if the goal has been completed. It can be stated as a…



232. Climb out of the Box - How to Hold Effective Meetings By Steve Kaye
     Out of the box thinking is a popular fad today. And yet, in order to leave a box, you have to realize that you are in one.For example, the Indians who lived in the Grand Canyon believed the entire world was like the canyon. And so they didn’t try to find Kansas. This can be okay, if you’re in a beautiful place like the Grand Canyon.It can be a rut, however, if you’re stuck in bad meetings.For example, many leaders truly believe that it is normal to spend hours in a meeting engaged in point…



233. How to Create Trust By Steve Kaye
     People buy from you, offer help, and grant rewards based on trust. Here are ways to increase your success by creating trust. While we do most of these things, missing even one of them can ruin it all.Be Dependable* Deliver what you promise and promise only what you can deliver. Report delays immediately.* Be on time. Leave early for appointments. Set realistic deadlines allowing for the unexpected.* Show courtesy by returning phone calls.* Be predictable. Use self control: anger repels and …



234. Just Jump: Moving Your Business to the Next Level, Part 1 By Kim Beasley
     What are you facing as a business owner that keeps you from moving to the next level with your business? Where are you missing out on growth opportunities for your business? Have you been afraid to move in a new direction with your business?Then you need to read this article because it will help you to "JUST JUMP" into those business opportunities that will help you manage your business better. "JUST JUMP" is a phrase that describes how you as a business owner need to act in regard to moving i…



235. Project Management - Time Estimates and Planning
     Accurate time estimation is a skill essential for good project management. It is important to get time estimates right for two main reasons: 1. Time estimates drive the setting of deadlines for delivery and planning of projects, and hence will impact on other peoples assessment of your reliability and competence as a project manager. 2. Time estimates often determine the pricing of contracts and hence the profitability of the contract /project in commercial terms. Often people underestimate the …



236. A Renewed View of the Modern Business Culture By Stephen Ainsah-Mensah
     Life can sometimes be unexciting if not refreshed by the will to create according to one's own conscience and freedom. Often, the power of passion fuses into unexciting or appealing activities. One sometimes expects to be free from the demands, the macro-strings of the society, so that one could do what one wishes. In many different ways, one could say that freedom of this nature may bring about towering creativity though it can also breed chaos. How to find a method that could encourage a ple…



237. Reduce Flying Stress While on Business Trips By Mark McGregor
     Flying for business trips adds stress to any businessperson. One of the greatest fears for most people is flying. With the recent Air France crash at the Toronto Pearson Airport, some flier’s stress may be at an all-time high. However, it is possible to practice stress management solutions while flying. Hamilton-based Mark McGregor, who is a stress management trainer and consultant, believes that we should use our HEADS (Humour, Exercise, Avoid, Delegate, Seek) to manage our flying stress. Mar…



238. Quick Quiz: Helping Others with Leadership Skill Development
     Oftentimes a quiz can be an effective learning device. For that reason consider the following questions and see what you learn. Hopefully a few questions will inspire you in the direction of improved management and leadership skill development. The answers are at the bottom of the column, but please resist the temptation to peak until you have given some serious thought about your answers. 1. How many hours of TV do fathers between the ages of 25-34 watch each week? a. 10 hours b. 15 hours …



239. Guide for Visionary Leaders and Business Decision-makers.
     Change and the Cycle of SpecializationRobert E. Cannonwww.cannonadvantage.comGuide for Visionary Leaders and Business Decision-makers. – In the January issue of Taking Aim, I reported on the book Margin. That book triggered some thoughts that had been floating in and out of my consciousness for some time. In fact I had even created the topic “Cycle of Specialization” several years ago, but just couldn’t quite get my thoughts to gel in any cohesive manner. This then is an attempt to put into word…



240. Ten Tips for Creating a Terrific Appraisal System By Dick Grote
     Based on my experience in helping dozens of companies create performance appraisal systems that actually work, here are ten tips that will help any company create a new performance evaluation system that will provide useful data and be enthusiastically supported by all system users.One — Get top management actively involved. Without top management’s commitment and visible support, no program can succeed. Top management must establish strategic plans, identify values and core competencies, appo…



241. Lower the Bar By Lorrie Morgan-Ferrero
     "Nothing great was ever achieved without enthusiasm." Ralph Waldo EmersonI'm so excited. I got a cool new power point template with orange and yellow flames. It's not too much (well, maybe it is), but I don't care. I like it.So I transferred my regular presentation to the new template. I got some mesmerizing slide transitions like Jim Edwards used (spinning boxes and such that the audience at Big Seminar were oohing and aahing about). My handouts were ready to go.Then I find out -- they don't …



242. Optimizing Your Cash Flow With Proper Accounts Receivable Management By Marc Eskew
     Businesses miss on growth opportunities and even close their doors every day, not because they aren’t profitable enough, but because they are strangled by poor cash flow. The problem is that while their profit and loss statement shows success, their bank account cries poor. Excessive money tied up in delinquent receivables, bad checks, and bad debt write-offs, rob businesses of valuable cash flow, handcuffing their ability to grow or even stay in business at all.It doesn’t take long for a bu…



243. Dividing The Loot By Sam Vaknin, Ph.D.
     It is when the going gets better, that the going gets tough. This enigmatic sentence bears explanation: when a firm is in dire straits, in the throes of a crisis, or is a loss maker – conflicts between the shareholders (partners) are rare. When a company is in the start-up phase, conducting research and development and fighting for its continued, profitable survival in the midst of a massive investment cycle – rarely will internal strife arise and threaten its existence. It is when the company…



244. Give Yourself a Boss’ Day Gift By Linda LaPointe
     Become a better boss and reap the benefitsAnother interesting study was done. One that should really catch our attention. It reveals that employees who are happier and treated well, produce better results than those who are unhappy. And most frontline workers are unhappy and are looking elsewhere for work.No, it shouldn’t surprise us. But somehow it does. It surprises us first, because we are stunned that a study had to be done to prove something that is so obvious. The outcome of the study …



245. Tips for Performance Reviews By Scott Morris
     If you employ people in your business, you're going to be faced with a number of tricky management issues - dealing with tardiness, sick leave, and keeping your staff motivated.Performance reviews can be useful for motivating employees, but only if they are accurate. An inaccurate review, which fails to recognize the employee's value to the organization, can be worse than no review at all.If a performance review fails to take note of an employee's shortcomings, it won't be taken seriously.If a…



246. Creative People, Innovative People By Kal Bishop
     The title implies that some people are and others not.This is a myth.First, creativity can be described as problem identification and the generation of a quantity of ideas, a number of novel ideas and a number of diverse ideas. Innovation can be described as idea selection, development and commercialisation. Therefore creative people and innovative people are separate and distinct. Apple was founded by two people, the guy who came up with the ideas (few people seem to remember or even note hi…



247. Qualities of a winner
     Out of millions, comes one big winner and out of billios, comes a winner who overtakes everyother winner in the world. Look at the history of the world, and you will always find few individuals during a certain period who were winners of that time. Lincoln, Gandhi, Churchil, Roosevelt, were all winners of their time. Today we have winners in business field, but no one in the political arena. Mandela can be called as the winner of today's world in politics. The question is not who is the winner o…



248. Print Buying Consultant By Judy Benjamin
     Ten Money Saving Tips for Print ManagersDespite their stated desire to realize savings from streamlining the various components associated with the print buying process, it’s been my experience over the years, that many print managers neglect to do some of the easy things that can add up to significant cost savings annually. We all know these things, but we don’t always do them. Below are a few tips for saving money on print jobs, which might be old hat to some, but vital to remember.1.) Chec…



249. How To Accelerate The Return On Investment (ROI) Of Your Senior Talent
     If you were given £100,000, how would you feel?If that £100,000 was then withdrawn and you were asked for another £150,000 how would you feel? You might question whether you had made the right decision to take the £100,000 in the first place. You might also feel annoyed, frustrated and bewildered to have to pay 2 ½ times that amount for the privilege.Well believe it or not, every time a newly appointed senior executive with a £100,000 salary doesn’t succeed, your overall cost is £250,000. Can yo…



250. The Professor Makes A Minus Power Move By Barry Oshry
     If you think the power move has costs, consider the alternative. We are talking -- four friends -- bringing one another up to date on our personal and professional lives.David is department chair at the university; he is depressed. “Bummed out,” he says. “I find myself withdrawing, caring less and less about the department, the school.”We are stunned; just a month ago David was so enthusiastic about the possibilities he saw for creating a dynamic department. This is a man who deeply cares abou…



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