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That old saying, “Dance with the one that brought you to the ball,” came to mind as I received a reality jolt recently. Let me share with you that jolting insight. I was in transition away from managing several groups of technicians and professionals to more personal hands-on production management. My self-image and reputation lead me to assume that simply putting in the same hours in my usual efficient manner would do the trick. So, I continued tracking my time. Wrong assumption! It was necessary to get back to basics or, to use the wisdom of that old saying, to dance with the one who got me from there to here. Namely, tracking specific actions that produce results instead of tracking time spent on specific and general activity. What I was suspecting was painfully true. Effective results were falling short of my own standards and objectives. I replaced my time managing controls with production controls. My daily discipline, attitudes and focus changed immediately and so did the output. I was no longer deceiving myself by playing that look-how-hard-I’m-trying game It’s a humbling experience when the manager needs the same supervision as salespeople, technicians and other such producers. It’s embarrassing when a manager applies to oneself the same stringent supervisory methods he or she once used on salespersons and other responsible persons working in critical profit centers. While this piece is directed to the owner/manager who plays a hands-on role in a small business, it serves as a reminder to all managers who could be due for a comparative review of daily actions, time use and actual output. Now, let me share with you the simple control device that did the turn-around for me. It was set up as a spreadsheet. In the first column I listed the items to be produced, in the second column were the objectives (e.g: 10 / week, 0.2/day, 12 in can, etc.) and to the right columns headed with dates of the workdays for the month into which you tally your production. In the far right columns are totals and evaluation against your objectives. The vertical tally gives you a quick view of your daily output. You can construct this on your personal workstation, laptop or palm device. I opted for a printout for recording my single stroke [ Article Index: | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | 34 | 35 | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 | 49 | 50 | 51 | 52 | 53 | 54 | 55 | 56 | 57 | 58 | 59 | 60 | 61 | 62 | 63 | 64 | 65 | 66 | 67 | 68 | 69 | 70 | 71 | 72 | 73 | 74 | 75 | 76 | 77 | 78 | 79 | 80 | 81 |
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