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More Articles:1. Five Strategies for Profitable Services Growth By Lisa Nirell In today’s era of Professional and IT Services competition and consolidation, some small to medium-sized companies are proudly delivering 20%-50% annual growth.Unfortunately, the vast majority of firms have experienced two consecutive years of fee erosion, commoditization, client defection, and company identity crises. We set out to discover where the growth opportunities exist in today’s economy, and to share our findings.The StudyOur ten-month study uncovered the major gaps between the top … 2. Customer Focus - Just 5 SimpleThings You Need to Think About By Martin Haworth You can boil down the difference between successful businesses and the rest in how they work with their customers, in just five areas.So, what does this mean? What They WantSelling what your customers really want is just critical. Being on good enough terms with your customers to research, (hey maybe just by chatting with them - radical idea, huh?), helps you find out how you can best serve their needs. Price is RightBy balancing the kind of pricing you want to offer with exceptional ser… 3. What Every Manager Should Know About How to Reduce the High Cost of Employee Absenteeism By Etienne Gibbs Employers pay a high price for absenteeism, often more than they may realize, in terms of both financial and production losses and employee morale. Managers may view the tasks of finding a substitute employee as a short-term inconvenience; however, absenteeism frequently has more serious long-term effects. Employers can, nevertheless, ensure that employees report in regularly and remain on the job.Before employers can determine the best way to combat absenteeism, they must identify the organiz… 4. Get More Impact From Your Annual Conference By George Torok How can you get more attention for your conference and your association? Use some of these Power Marketing™ tips and ideas. It won't cost much. It just takes a creative approach. The payoff can be huge. First, see everything as a marketing opportunity. Second, enlighten all staff and every member to realize their responsibility in marketing the association. Third, read "Secrets of Power Marketing".There are many ideas here. If you are already using some - wonderful! Try some new ideas this yea… |
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