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Peer coaching is not a new idea, but is not widely practiced. In fact, there are significant barriers to its effective use. In some organizations, the “command-and-control” style of management is so entrenched that position power seems to be the only lever available to get others to consider a request. More and more, though, organizations are flattening out, abandoning a rigid hierarchy, and encouraging people to come together across boundaries, divisions, and departments to unite efforts and talents in ways that may not have been possible before. Eliminating territorial attitudes and interdepartmental rivalries, and encouraging teamwork provides for endless possibilities. Peer coaching requires many of the same coaching skills that managers utilize when coaching Representatives. However, peer coaching also demands a special sensitivity to relative situations. For example, a manager may address an issue directly: “John, I need to get some numbers from you on the Simpson project.” With a peer, a less direct approach is needed. Peer coaching requires asking questions, gaining an understanding of the other person’s issues and viewpoints, and identifying areas of shared interest or concern. Peer coaching doesn’t necessarily involve quid pro quo – “I’ll do this, if you’ll do that.” But, peer coaching does involve identifying areas where one team member can be of assistance to another team member, or where the combined efforts of team members provide the most beneficial results. As with all coaching skills, the most important piece of peer coaching is listening to understand. Learning more about various priorities allows people to identify areas for collaboration, while strengthening relationships and seeing team members as valued individuals. A team member’s greatest untapped resource may be the opportunity to reach across boundaries, combine strengths, and achieve personal goals as well as the goals of the organization. Quick Tip
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More Articles:1. Five Key Strategies for Making Your Nonprofit Business More Effective By Judith Rothbaum I love tennis both as a spectator and a weekend player. I also believe that effective nonprofit organizations are an essential part of vibrant, engaged communities. As I was watching The Championships - Wimbledon this year, I realized there are lessons from Wimbledon (both from the players and the tournament itself) that can help your nonprofit achieve attention-getting results. What are these lessons? Have a game planSuccessful players know their own strengths and weaknesses and the streng… 2. Preparing for Your Own Hurricane Katrina By Harwell Thrasher Disaster struck the southern United States in August, 2005 as Hurricane Katrina did major damage to New Orleans and southern parts of Louisiana, Mississippi and Alabama. We don’t yet understand the full impact of the storm in terms of lives lost, families disrupted, and the impact on the American and global economies. But we know that a key part of our responsibility as executives and managers is to anticipate disastrous events like Katrina and be ready for them. Here are some of the things… 3. Rethinking the CEO-Chairman Split By Jessica Klein Traditionally, in American businesses, the same person occupies the role of chairman of the board and chief executive officer, though this is gradually shifting to the European model. In most European, British, and Canadian businesses, the roles are usually split, in an effort to ensure better governance of the company, and in turn bring higher returns to investors.Combining the roles does have its advantages, such giving the CEO multiple perspectives on the company as a result of their multi… 4. The Use of Goals - Friend or Foe? As a society we are achievement driven, recognized for our tangible contributions to the world. The examples of this are everywhere: At school we are praised for doing well at tests and reading to certain levels. At work we are rewarded for achieving specific objectives. On the sporting field our athletes are heralded for their victories. Public organisations are required to share their goals with the world. The penalties for failing to achieve them are collapsing share prices and reduced invest… |
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