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More Articles:1. Measure for Measure By Ed Newman Can you imagine playing hockey without a goal? Basketball without hoops and nets? Football without a goal line? Golfing without holes or greens?There may be leagues where it doesn’t matter whether anyone is keeping score, but not the big leagues. Champions of the Super Bowl, the Stanley Cup, the Masters can only be determined when there is someone keeping score.In hockey, keeping score means counting the number of times the puck gets into the net. In golf, keeping score means counting th… 2. Strategic Organizational Learning By Michael Beitler The cost of training in North American companies exceeds $60 billion per year. Try to visualize that. Picture a stack of 1,000,000 $1 bills. Now try to picture 60,000 of those stacks. Amazed? Then consider this fact: estimates of training costs worldwide approach a quarter of a trillion dollars ($250,000,000,000) when indirect costs and opportunity costs are included. Do you find those numbers as difficult to comprehend as I do?Understandably, senior executives are concerned about the ROI (ret… 3. Problem-Solving Success Tip: Define the Problem First By Jeanne Sawyer Define the Problem First. It seems obvious, but how many times have we gone to a problem-solving meeting and the discussion started with either whose fault was it or an assertion about the proper solution?Explain what the problem is—what went wrong, what are the symptoms, what is the impact on your business and your customer’s business. These are the things that someone knows at this point in the problem solving process. If the someone is not you, and you’re leading the problem-solving effort,… 4. Managing or Coping? By Vernon Stent Why do we have managers? I asked this question on a recent seminar and got into an intense argument with one of the attendees who was a large employer! I like to mix it a little and what fun it was to ask an employer to justify the existence of his managers:Vernon: Why do you have managers? Employer: To manage Vernon: You mean, to cope Employer: I mean, to manage Vernon: If not "manage" as in "to cope", "manage" as in ...what? Employer: Our managers are not just coping, they are making judgem… |
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