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“The average American has 50 interruptions a day, of which 70% have nothing to do with work” W. Edwards Deming Interruptions are on of the main time stealers that get in the way of productivity. Whether it is phone, email or person generated, have you got a minute? can really break your concentration, affect your mood and make you feel irritated and frustrated. Have you got a minute can so easily turn into 5, 15 or even 30 minutes and suddenly your day is behind schedule but, remember you let it happen. However, the good news is that it is within your control to do something about it. You can stop or at least manage these situations Here are my top 5 tips for managing interruptions 1.If you work in your own office – close the door and put a notice on the outside saying please do not disturb until 2.30pm (or whatever time you will be finished doing what you are doing) 2.If you work in an open plan office, put a note on your desk or on top of your PC saying I need to concentrate, please do not disturb , then take it down when you are finished 3.If you need to have uninterrupted time each day, switch off your phone, close down your email and let your colleagues, boss and team know that for example, you do not want to be interrupted, plan meetings, chat etc every day between 8.30 and 9am 4.In response to the Have you got a minute? You can say a.No b.Not at the moment but if you come back in 30 minute I will have c.I have a maximum of 5 minutes. What specifically do you want to speak to me about and is 5 minutes enough? If so go ahead. If not, suggest a more convenient time d.Tell me what you specifically want to talk to me about and then I’ll tell you whether now is a good time to discuss it 5.Educate your colleagues, team, boss to do all of the above and respect their wishes too. This helps create good habits all round
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More Articles:1. Group Discussion Guidelines By Andrew E. Schwartz DISCUSSION METHODS: There are two basic types of discussion methods; the conference method and the workshop method. The conference method involves meetings of staff members, usually from the same organization, and is convened to pass on information, communicate management policies or decisions, or to solve organizational problems. These meetings are usually held for only one or two days, and generally consist of large discussion groups. The workshop method, on the other hand, is usually utiliz… 2. Qualities of a Great Manager In the call center environment we are often only as successful as the people we hire. While our front line employees are critical to our business, choosing the right managers powerfully impact your success. So what makes a good manager? Ask 100 people and you might get 100 different answers. While the behaviors that make a great manager may be open to interpretation, there are some competencies and corresponding questions, which stand the test of time. I think the face of business has entered a… 3. Why You Should Never Hire Your Best Friend By Glenn Shepard Supervising close friends rarely works because the dynamics of the two relationships contradict one another. Friendships are based on mutuality. Friends reveal intimate secrets to each other and make themselves vulnerable. This completely contradicts the relationship of a manager and employee.Managers are in a superior-subordinate relationship with employees. It is not possible to simultaneously be a person’s superior and be his peer. Ultimately, your friendship or your ability to supervise wi… 4. Quick Quiz - Measure Your Meeting Mastery Here’s an easy quiz to check the health of your meetings.1) Who leads your meetings? -- a) No one, b) Whoever has the loudest voice, c) A facilitator2) What happens to the ideas in your meetings? -- a) If we had to think of ideas, it would be work, b) We make fun of them, c) A scribe writes them on a chart pad3) Are results obtained in your meetings? -- a) We eat all the donuts, b) And we drink all of the coffee, c) Yes!4) Do your meetings have an agenda? -- a) Is that some kind of cabinet?, b) … |
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