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Ever feel that you spend too much time shoring up the performance of some of your people? More time with one or two than with some of the others. And doesn't that just drain you? So think about those employees and how they are draining you and damaging the energy you have. The energy that could well be directed much more productively. There are people in your business who just seem to be way off where you want them to be. They are behaving as they are and it's perfectly their right to be the way they are. But not in your business. If it doesn't fit what you want, then you have two options (apart from just tolerating it, which I'm sure you don't want to do):-
And just think about what you will do with the time! One of my clients, when asked to note the people who wasted his time in one week found that one person alone accounted for 30% of his time! Solving that issue, which required a little focused attention, within two weeks had created that space for him. Space that he used to build his business way above target.
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More Articles:1. The Ivory Tower Syndrome By David Meyer "His cardinal mistake is that he isolates himself, and allows nobody to see him; and by which he does not know what is going on in the very matter he is dealing with. - Abraham Lincoln on his reason for relieving Gen. John C Fremont of his Missouri command. (September 1861)How many times have you been given direction from your boss or the "head office" where you find yourself just shaking your head, wondering how the executive team could possibly have made such an uninformed decision? Maybe th… 2. Managers Must Choose Their Battles Carefully By Glenn Shepard The most difficult choices you’ll ever have to make as a manager are in choosing your battles. You need to answer three questions:1.) Which battles can be won? 2.) Which battles do I have to win? 3.) Which battles are best not to fight?You can’t win all battles. For example, you shouldn’t resist if a mugger sticks a gun in your back and demands your money. Other battles can be won but the price of winning is too high. Taking a customer to small claims court over an unpaid $20 invoice is unwise… 3. Never Punish Yourself or Others for Failures By Bright Johnson If you want to find success in various ramifications, be it in business or personal relationship, don’t punish yourself or others for mistakes, or blunders, or failures, instead encourage yourself.Kim Woo—Choong, founder and chairman of Daewoo, said, “One of my employee went to a casino and lost $10, 000 of the company’s money which would certainly get him fired by a normal manager. I didn’t fire him, but paid the money back to the company myself and gave him a second chance.”“Why didn’t you f… 4. Collections Management By Steve Austin How long does it take your customers, clients or patients to pay you for the products or services you have provided?Have you developed a consistent collection management program?Your answer to the above questions is a leading indicator as to how well you collection management is. Sending an invoice doesn't always result in payment. Successful collection management s a matter of making your payment terms crystal clear and separating collection management from new business functions, in other wo… |
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