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If you start by being proactive and systematically identifying training and development needs rather than reacting to requests, it puts you in control. Once we have clearly identified what we want people to do after the training, we need to look at the most effective ways of achieving it. Maybe an external training course run by a training organization is the right answer, but there are many other options that should be considered first. Self development The first option with many training needs is 'Can they learn by themselves?' Some motivated employees will buy a book, a CD or log onto the Internet to do research. There are many self-instruction methods that can be utilised and it is often a good test of whether they really do want to learn. By purchasing the material it can usually be passed on to others as it is required. In time, a very useful library can be built up. Projects Working on a project to learn certain skills is often useful - especially if working alongside someone who can pass on their expertise. Taking a calculated risk and pushing someone into a demanding role on a project team can be very rewarding. Working on a project by themselves in a new area can be useful but make sure some support is available otherwise it may become an unpleasant experience they don't want to repeat. Coaching If you have someone with the expertise that is required, and they can communicate it, ask them to do some coaching. Don't accept the 'no time' excuse. It can help both parties and the company by using this method. Formal internal training Using an internal expert to run training sessions can be very effective and provide benefits for the trainer as well. Consider a Train the Trainer course for in house experts to increase the chances of their success. Even lunch time workshops to impart some cross functional knowledge can be very useful and soon shows you who is keen to learn. Job enlargement or rotation Increasing the size of someone's job or moving them to another position for development purposes can be a very visible way of showing you are serious about development. Planning It is vital that any development moves should be well planned and documented with objectives clearly stated and commitments by both employee and manager spelled out and signed off as they are met. A good way to identify the desired learning outcome is to ask the question 'What do we want the employee to do differently as a result of this action?' With such a plan in place it is easy to review the learning and assess how effective the development has been for both the employee and the organization.
By being systematic and creative with development it is possible to build a culture of being a supportive organization that provides effective career development. With this reputation you can attract and keep the quality people you need and continually improve their performance and satisfaction. This is a guest blog post written by Dave Kawula, a Senior Consultant with 1E. Dave was the guest on our January episode of the AlignIT Manager Tech Talk where we talked about how IT managers can take the risk out of their Windows 7 deployment projects. Below Dave details cost savings that can be claimed by implementing automation and self service as part of your deployment project. Read Dave’s other guest post on rationalizing your apps prior to a Windows 7 deployment >> Imagine that you have finally completed the following phases of your project:Core Architecture, Gold Image Build and Test, Application Rationalization, Testing, Testing, and more Testing Now you need to get your images deployed to end users…well this is a problem because most organizations lack the forethought to automate this process. So when it comes to deploying Microsoft’s operating systems there are really two choices that we are normally presented with: Lite Touch and Zero Touch. Let’s take a moment and define both of these:
Now do either of the above work… the answer is yes absolutely. The issue is that all of this requires Careful coordination and communication to end users. This process normally involves hiring project managers, business analysts, corporation communication specialists, and costly IT Engineering time. My question is this: We are in a world where we can get applications delivered to all of our phones by simply clicking in a portal and having them magically installed. We can change devices and simply re-deploy these applications from the same portal. WHAT IF… you could do the same thing for your Windows 7 deployment. Just treat the Windows 7 deployment as nothing more than a complex application. Allowing end users to click on a Windows 7 upgrade icon in a portal. Then have them them schedule their own upgrade for a time that works for them. Check out this product from 1E Software called yes you guessed it, 1E Shopping: Does this mean death to the manual spreadsheets… well probably not – we always seem to return to what we know and love. I have personally deployed this product and have seen the impact it has on the classical approach to operating system and software delivery. The only requirement for Shopping is that a customer must already own and have configured System Center Configuration Manager. The best part of this application is that it can be easily be installed and configured in less than five consulting days. So I want to wrap up this post with a little bit of simple math for everyone:
Now…here is a look at the old way! Deploy 1000 Desktops x $3,000 each = $300,000 in resource costs
How about the new way!!! Take the opportunity to incorporate this organizational change into your Windows 7 projects. From my previous post on application rationalization:
Add in savings from using automation and self service:
Assume your budget for this Windows 7 project was around $500,000. I will leave you pondering those numbers. Now of course remember there is an acquisition cost of new software that would save money. The nice thing about 1E is that all of their software pretty much pays for itself very quickly. I hope you have enjoyed this post and I welcome any feedback or if you want to share your experiences with your Windows 7 projects thus far. About Dave Kawula
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