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More Articles:1. You're The Expert, You Fire Him! Steve and Ellen had three children: a daughter in New York, another daughter in California, and a son who had stayed around to work in the family company. The couple ran a manufacturing company in Indiana started by the husband's father. Although he was in his nineties, the grandfather still came to the office every day (during the parts of the year when he wasn't in Florida). Like so many family businesses, there were three generations involved simultaneously. The problem? The successor: Ste… 2. "Leadership" ‘real leaders are ordinary people with extraordinary determination’I used this quote to end last weeks bulletin. It made me think about the qualities of leadership and how we know leaders from managers.Key leadership attributes are considered to be integrity, trust, respect for others, curiosity, passion, business acumen, initiative, drive and vision. We could debate any of these but in my view they form a pretty good basis and people who have most of these characteristics are likely to be good … 3. Six Sigma Training 101 – Better Management Basics By Dana Schorden What is Six Sigma?Six Sigma is a quality management program that is designed to achieve a “six sigma” level of quality for products. In the mid 1980s, Motorola pioneered Six Sigma and it has since been adopted by many other companies and manufacturers. Service companies also implement Six Sigma strategies to improve customer service and relations. The idea behind Six Sigma is that failures in quality and customer satisfaction occur after the sixth sigma of likelihood in a normal distribution c… 4. The How-To's of Firing Incompetent Employees By Andrew E. Schwartz CATEGORIES OF OFFENSES: Most organizations have two categories of offenses in their policies. One category is for flagrant actions which are cause for immediate termination. Cited as examples of such offenses were theft of company property, gross negligence, and being intoxicated on the job. The second category comprises all other offenses for which some prior notification to the employee is required. In these cases, there is a slow but steady accrual of chronic problems or offenses, no single… |
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