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- From Empire: The Life, Legend and Madness of Howard Hughes by Donald L. Bartlett & James B. Steel How many times have you heard someone (it may have been you) proclaim or complain that he/she is a perfectionist? You may have noticed that going for perfection is a fool's game. You simply cannot win when you set perfection as your standard. There may be rare and unusual situations where perfection is assumed to be an appropriate standard. Frankly, I can't think of one - no, not even life and death situations such as heart surgery demand perfection in the process. Each stitch does not have to be sewn perfectly in order to affect the outcome. Perfection is present in the ultimate result, as evident in the patient's survival or death, not in the process. When 'perfection' is the goal it is usually out of an exaggerated desire to be right, to avoid criticism or risk. The focus is on 'how am I doing?' rather than on producing a specific outcome. Excellence, on the other hand, is a way of life. It is the context in which high achievers and peak performers produce and contribute to the quality of life. High achievers and peak performers get things done by taking action looking for appropriate outcomes and measuring their success based on the quantity and quality of their results. The bad news is that being a human being means we have the abilities and the failings of human beings. We make mistakes. We get tired. We get distracted. We fail to communicate clearly and accurately. When we set perfection as our goal, all of our actions are based on attempts to conquer our natural human limits with little or no intention on the ultimate outcome. The search for perfection limits our ability to act meaningfully. Acting in accordance with standards of excellence allows us to produce superb results and opens the door to experimentation and creativity.
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More Articles:1. One Minute Feedback Like team leaders in any industry, Call Center managers must accomplish countless tasks in a given day. From presiding over call allocations and reading and responding to e-mails, to responding to supervisors' requests, reviewing resumes and setting up interviews and meetings, it's a wonder that they are able to walk the Call Center floor to oversee regular operations. This makes delivering one-minute feedback crucial to a manager's skill set. Research shows that delivering effective feedback in… 2. What is the Best Incentive? By Bill Ritchie Incentive schemes have been much criticised in recent years, and it is quite true that some schemes have been singularly unsuccessful. Their failure, however, has often been the result of inadequate planning, rushed introduction, or not thinking through such a scheme properly. These points should not be used to generally condemn other more successful applications.Whether any particular incentive scheme achieves long term success depends initially on the thoroughness with which the current work… 3. Improving Patient Sensitivity in Doctors and Hospital Staff By Jose Sanchez COMPANY/ORGANIZATIONA South Florida hospital. The CEO of the hospital saw the need to provide exceptional customer service to differentiate itself from the competition and avoid being acquired.PROBLEMThe hospital was undergoing a series of changes involving personnel, organizational alignment and even an expansion of the property which caused disruption to the entire staff. The attitude of many of the hospital personnel was focusing on the negative aspects of the changes and reflected on reduc… 4. It's All In The Systems By David Handler Have you ever noticed french fries taste the same at every McDonald’s? The same can be said for Subway and its Italian BMT. How do these fast food icons replicate themselves at nearly 40,000 locations when some eateries struggle to get it right in a single restaurant? The answer is simple: it’s all in the systems.Picture yourself waiting in line inside McDonald’s. Look across the counter and you notice the shiny french fry machine. Standing in front of it is a high school student. What is she … |
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