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This article relates to the Diversity in the Workplace Competency, commonly evaluated in employee satisfaction surveys. This competency explores whether your organization provides understanding and supports interaction among diverse population groups while respecting individuals' personal values and ideas. Research shows that by fostering a climate where equity and mutual respect are intrinsic, an organization can create a success-oriented, cooperative and caring work environment that draws intellectual strength and produces innovative solutions from the synergy of its people. All businesses can benefit from a diverse body of talent bringing fresh ideas, perspectives, and views to the workplace. However, a diverse workforce means that the managers within your organization must be capable of capitalizing on the mixture of genders, cultural backgrounds, ages, and lifestyles present in your staff to respond to business opportunities more rapidly and creatively. This short story, Diversity in the Workplace: Ethnic Considerations, is part of AlphaMeasure's Compilation, Tales from the Corporate Frontlines. This article illustrates how decisions made by large companies can have unintended morale consequences at the local level. Anonymous Submission Diversity in the Workplace: Ethnic Considerations I once worked at a small local company where the employees were not accustomed to dealing with change. It was a family owned business and most of the employees had been there for 20 years or more. They all lived in the same locale, an area of predominantly Western European ancestry steeped in religious heritage and tradition. When the owner family sold the company to a huge multinational corporation, the changes were big and they happened quickly. Most of them were met with cheerful resignation. But I do remember one that sparked an amazing amount of controversy---changes in the holiday schedule. It was decreed that a long-standing company holiday, the Friday before Easter, also known as Good Friday, was to be scratched to make room for the secular national holiday of President's Day, never previously observed. Not a big deal, you might think, but considering the demographic of this particular part of the company, the outcry was awesome. Most of the affected employees were women, with families and children, for whom the Easter weekend held great religious significance. For them, it's not just a one-day holiday, there are three days of religious observances, customs, and celebrations that require massive amounts of cooking, cleaning, and shopping. Many of these employees used vacation or personal time to prepare and then took the Monday after off to recuperate. They had followed these traditions all their lives and deeply resented having their holiday cut short. They registered complaints, both written and verbal, in fact, HR was besieged. The union representing some of the employees expressed its displeasure. As a three-year employee from another region, I was amazed by the enormity of the outcry. The huge, multinational parent company, however, was not. Executives listened to the complaints with sympathy and regret, but would do nothing. The company procedure was to go to the national level only when setting holiday schedules---it simply wasn't practical to make allowances for local ethnic considerations. Looking back, I think the company should have changed, or at least reviewed, their policy. There were some really unhappy workers during that first spring season, and for the ten years I remained at that company, discontent was reawakened every time both holidays rolled around. In fact, in an online employee satisfaction survey completed four years later, it was still the number one complaint. Sometimes large companies, in an effort to embrace diversity in the workplace, need to be flexible to allow for local ethnic considerations. © 2005 AlphaMeasure, Inc. - All Rights Reserved This article may be reprinted, provided it is published in its entirety, includes the author bio information, and all links remain active. eBookForms. - Self-Incorporate, Financial Plan, Will & Trusts-All forms are Faxable, Printable & Interactive. Download Instantly! The Best Games, Activities & Initiatives. - Booklets of Games, Activities and Initiatives for teachers, outdoor leaders, corporate trainers,anyone who leads groups.
Jonathan and I had a great time doing this episode with Mary Jo Foley. We did the broadcast live from TechDays Vancouver in front of a live audience as well as our usual online audience. Mary Jo was a great guest and even wrote a follow up blog post based on her experiences with us up here in the Great White North with tips for how IT mangers can keep up to date on the latest happenings in technology and at Microsoft. In this episode, we talk with Mary Jo about her views on what’s new at Microsoft and what’s important for technology managers, strategists, leaders and architects to keep their eyes on when planning for the future. This episode is also available as a audio podcast (download as MP3): Subscribe to the audio podcast series (so you don't miss an episode) :
Mary Jo Foley has been a tech journalist for more than 25 years. She has worked for a variety of tech publications and Web sites, including PCWeek/eWeek, CRN and ZDNet. She is the editor of the "All About Microsoft" blog on ZDNet, and the author of the book "Microsoft 2.0: How Microsoft Plans to Stay Relevant in the Post-Gates Era" (John Wiley & Sons). She also is the co-host of the Windows Weekly show on the TWiT network and a frequent commentator and speaker on all things Microsoft-related on TV, radio, podcasts and at industry events. About AlignIT Manager Tech Talk The AlignIT Manager Tech Talk is a monthly live streamed video series hosted by Ruth Morton (LinkedIn) and Jonathan Rozenblit (LinkedIn). Each Tech Talk episode airs on the 2nd Thursday of the month from 12:00pm to 12:30pm ET. The show focuses on a range of topics for both infrastructure and development managers and is interactive, taking questions via a live chat and providing answers on air. About AlignIT The AlignIT program is dedicated to keeping IT leaders informed about what matters in business and technology. We do that through in-person events, web casts, our blog and, of course, this audio and video series. You can find more information about the Align IT program at www.alignit.ca. If you have comments, suggestions, and ideas for future topics please let us know by connecting with us via email, Twitter, or LinkedIn.
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Featured Guest: Mary Jo Foley